英语作文道歉信万能句子【经典20篇】

商务英语的道歉信

道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面第一范文网小编整理了商务英语的道歉信，供你参考。

商务英语的道歉信范文一

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

商务英语的道歉信范文二

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

商务英语的道歉信范文三

Dear Mr. Clinton

Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

Dear Mr. Sation

With reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.

The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

Your sincerely

Hi George,

I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.

I promise to make up for it by the next practice session.

Ron

Dear Ms Sciberras,

I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

Thank you.

Regards,

Anita Borg

To ：

I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

Yours,

Li Hua

Dear Mr. / Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的

Dear Mr. / Ms,

We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

Yours faithfully

尊敬的先生/小姐，

对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。

您诚挚的

Dear Sir or Madam,

Thank you for letter of 5 May 20xx.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

Dear ___________,

I am truly sorry that_________________________(道歉的原因).

The reason is that_(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

Yours sincerely

Li Ming

Dear Mr Gatt,

I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January. I cannot as yet say who is at fault but I assure you there will be a full investigation. Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.

I would like to apologise once more.

Yours sincerely,

George Hili

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

英语听课评语

听课、评课是双赢的。在授课者成长的同时也促进了听课者的提高，授课者因为受听课者的指点、帮助、激励而提高，听课者在指导帮助授课者的过程中，因为及时反馈，不断调整对授课者的评价内容和评价方式而提高，同时还随时可以发现好的可以推广的经验，在与授课者的交流中还会捕捉到一些有价值的问题。

评课是对上课教师的课堂教学是否确立现代教学观和对其课堂教学的得失、成败进行评议的一种活动。通过听课、评课活动，能提高教师的教育教学水平，提升教师的教育教学素养，促进教师改进教学实践，深化课堂教学改革。

当然，要想真正评好课，作为教师必须加强学习，学习新的教学理念，学习教育学、心理学、美学、演讲与口才，学习课的模式，掌握学科特点，熟悉各种课型，并在实践中学会推敲点评的语言，这样才能给优秀者锦上添花，给不足者雪中送炭，使点评别有一番风味。

作为教师，听课评课是常有的事，笔者有幸听了不少课，以下是听了杨浦区高级中学程冉老师的英语课的点评：

我觉得这节课很成功，它较好地体现了课程的三维目标，具体我将从以下四个方面进行点评：

第一大点：教学目的。这堂课的教学目的明确，教学效果好。

1.学生在课堂上用英语表达旅游景点和名胜古迹，培养了用英语思维的能力;

2.课文阅读教学目标如scanning、skimming都能很好地完成;

3激发了学生对祖国美好河山的热爱。

第二大点：教学过程和方法。

1.整堂课的教学设计符合高中学生的实际和教学内容的需要，教学各环节过渡自然，从开头freetalk导入课文，通过图片启发提问到quiz测试，再到词汇paraphrase和reading阅读、dialogue对话、discussion讨论，完全符合学生认知水平;

2.设计有层次、有深度，特别是反馈形式多样，可见该教师花费了不少心思，如小测试、词汇解释、提问、填空、对话、预测等设计有坡度，并且都是为了一个共同的教学目标。

3.教学方法处处体现以学生为本，如注重对学生的语言只是检测(词汇学习时注重部分学生的单词拼写能力)，讨论时分为上海组、漓江组、香港组、长城组，充分尊重学生意愿和个性差异。

第三大点：学生学习情况。

因教师的教学设计有新意，学生始终保持良好学习心态。在获得知识的同时，思维能力也得到了锻炼，我粗略统计了一下，该堂课中，学生自主活动时间达2/3左右，学习兴趣高涨，课堂气氛热烈，参与面广，体现出学生乐于探索、乐于参与的精神，如有一位学生自己还准备了图片，准备补充，真可谓意犹未荆

第四大点：教师素养方面。

1.教师口语流利，发音标准，语言基本功扎实，可见教师对教材吃的很透彻，备课充分;

2.教师教态自然，有时配合手势，有亲和力，教师指令明确、到位，善于启发学生，因人而异，因材施教;

3.教学亮点:教师的教学机智，特别是善于抓住细节，处处体现二期课改目标，以学生为本，与学生“零”距离，如开始有一学生答不出，教师并未放弃，后经过反复启发诱导，学生答出landscape一词;再如一学生说的英语谚语“hewhodoesn’treachthegreatwallisnotatrueman.”极好，但很多学生并没在意，教师故意装作没听清楚，却故意让学生再复述一遍，还有一学生答出rainbow一词，教师立刻表扬“imaginative”等等，所有这些，都给学生以极大的鼓励和信心，这正是该教师最成功之处，非常值得广大一线教师学习。所以说教师的理念十分重要，因为它决定了教学行为。

dear linda,

i am excessively sorry to say that i had failed to keep the appointment that we made last friday.

now, i am writing you this letter of apology to show my deep regret.

please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.the reason for my absence was that my mother fell ill at that time.

i had no way out because i had to send her to hospital and look after her.

therefore, it’s not in my power to meet you.naturally, i want to suggest that we should make another appointment next time.

i shall be obliged if you will kindly write and tell me when and where you will be at convenience.

we may meet again and i hope to see you soon.

Dear Charlie, Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised.

A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.

I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport.

Pursuing study overseas is an essential step in the accomplishment of your dream.

Dear Marry

Directions: You failed to finish an important task assigned by your professor because of a severe illness. Write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use “Li Ming” instead. Do not write the address.

Dear Prof. Patent,

I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor’s note.

I would be very much obliged if you could grant me another week for the task, as my health is turning better.

Hope you can understand my situation and accept my apology.

Yours faithfully,

Li Ming

Dear Mr Minister,

As you are reading this letter, I bet that you have seen/heard about what happened earlier in our country.

Tourists were hostages of a policeman here, Rolando Mendoza. After a few hours of the horrible crime, some of the victims were dead including the hostage-taker.

I wrote this letter not just to apologize but also to let everyone know that we Filipinos are not all like Mendoza. We are loving and good-hearted people.

For so many years, our country has been standing tall and surpassing every dilemma; be it small or big. Years ago (back when I wasn’t born yet), you have watched us fight for what we think is right. We fought for the democracy of our nation.. The EDSA revolution. But that’s just one out of many.

Second. We Filipinos have been serving other countries for our families and we treat you as our own as well. With all due respect, I thank you all for giving us the trust through the years. For helping us to become what we are now.

The Philippines is more than just a group of islands. We are a nation of strong and remarkable people. A country of beauty and love known to be hospitable and well-valued. I humbly apologize for what happened tonight. No one in this world would want something like that to happen for life should be valued.

I politely ask the attention of the world. Please do not judge and mistreat us just 6

because of what happened tonight. I have been searching the net and found terrible things. Hong Kong advices to avoid travels here, China and HK bans Filipinos and that Philippines is the worst place to go.

I can’t blame you for what you have decided but I hope that you could understand. Our country is now in a sea of problems. And I know for sure that we helped you in a way or another. Let peace and understanding reign this time.

I know that this letter will just be trash but I wish that you would understand. On behalf of the Philippine population.. WE ARE SORRY.

As a song puts it…

And I believe that in my life I will see an end to hopelessness, giving-up and suffering. And we all stand together this one time then no one will get left behind. Stand up for life. STAND UP FOR LOVE

Sincerely yours,

Reigno Jose Dilao

Dear Tom,

Im very sorry that I cant go on a trip to Beijing with you next weekend, which I have promised you. Im writing to tell you the reason for it.(topic)

Just now, my cousin, Li Ming, who went abroad for further education last year, informed me that he would return the next Saturday morning. He asked me to pick him up at the airport with his parents. As you know, we havent seen each other for about a year, so Ill have to help him in the first place.

I really hope that you can accept my apologies and understand me. I would appreciate it if you allow me to fix another time to show you around some places of interest in Beijing.

Wish you have a good time this weekend!

Yours,

Dear Sir,

I am writing to apologize for the bad performance of the washing machine you bought from our department store. I do hope(希望的语气可以稍微强烈一点) you can accept my sincere apologies.

In fact, the mistake is due to our ignorance(万能开头，啥错误不是失误呀). The manufacturer of the washing machine has cooperated(完成时要注意。) with us for ten years, and never made(过去没有犯过错误，现在有了) a mistake like this, then we did not double check the product.(自己还是有责任的) I want you to know that your trust is very important to us, so we will send(解决方案是将来时) an employee to take the machine back and give you a full refund.

Once again, I am sorry for any inconvenience caused by it, and hope you can accept the apologies.(再次道歉)

Dear ______ ,

①I am writing to formally request to ______(请求的内容).②The reason for ______is that ______(给出原因). ③I ______ , so I ______(给出细节).④I would also like to request ______(提出进一步的要求). ⑤I am sorry for any inconvenience I have caused.⑥Thank you for your concern to these requests. ⑦If you have any questions, please do not hesitate to call me at ______(电话号码)⑧I am looking forward to hearing from you

Yours sincerely,

Cathy Wang

dear bob,

im writing to apologize for having forgotten to return the "the beatles" cd to you when i left canada,i was in such a hurry that i packed everything in my luggage without checking carefully.had i paid more attention then,i wouldnt have made such a stupid mistake.

now something must be done to solve the problem because i understand you cherish the cd enormously.i can either send it to you by express mail or alternatively compensate you at a reasonable price.if you do not mind,i may bring it back to you next time i go to canada.

please let me know which solution you prefer at your earliest convenience.i really hope you will accept my sincere apology.

faithfully yours,

li ming