道歉信英语作文模板简单精品20篇

商务英语的道歉信

道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面第一范文网小编整理了商务英语的道歉信，供你参考。

商务英语的道歉信范文一

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

商务英语的道歉信范文二

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

商务英语的道歉信范文三

Dear Mr. Clinton

Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

Dear Mr. Sation

With reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.

The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

Your sincerely

Hi George,

I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.

I promise to make up for it by the next practice session.

Ron

Dear Ms Sciberras,

I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

Thank you.

Regards,

Anita Borg

To ：

I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

Yours,

Li Hua

Dear Mr. / Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的

Dear Mr. / Ms,

We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

Yours faithfully

尊敬的先生/小姐，

对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。

您诚挚的

Dear Sir or Madam,

Thank you for letter of 5 May 20xx.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

Dear ___________,

I am truly sorry that_________________________(道歉的原因).

The reason is that_(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

Yours sincerely

Li Ming

Dear Mr Gatt,

I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January. I cannot as yet say who is at fault but I assure you there will be a full investigation. Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.

I would like to apologise once more.

Yours sincerely,

George Hili

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

尊敬的客人们：

您好!

我意外得知您在我们酒店的不愉快经历，对此感到非常的震惊。我已经和我们的管理人员对此进行了深入的探讨，正在关注和调查此事。

我们作为一个国际品牌的酒店，十分注重本地客源，深谙以客为尊的品牌理念。也正是您的评论，让我们看到了服务质量上的疏漏，再次谢谢您的意见，我们也会在将来的管理培训中提高并加强相应的业务流程。

在此，请接受我诚挚的道歉，借此机会，真诚的邀请您和您的家人、朋友来我们酒店用餐或聚会，给我们一个充分展示上海金茂君悦大酒店一贯服务标准的机会，我的办公室直线是021-(此处隐去电话号码)，欢迎您的批评指正，衷心期待着您的再次莅临。同时祝愿您和您的家人身体安康，万事顺意。

X年XX月XX日

Good morning, interviewers! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed.

Now I will introduce myself briefly. I am 26 years old, born in Shandong province. I graduated from Qingdao University. My major is electronics. And I got my bachelor degree after my graduation in the year of 20__. I spent most of my time on study, and I’ve passed

CET-6 during my university. And I’ve acquired basic knowledge of my major. It is my long cherished dream to be an engineer and I am eager to get an opportunity to fully play my ability.

In July 20__, I began working for a small private company as a technical support engineer in Qingdao city. Because there was no more chance for me to give full play to my talent, so I decided to change my job. And in August 20__, I left for Beijing and worked for a foreign enterprise as an automation software test engineer. Because I want to change my working environment, Id like to find a job which is more challenging. Moreover，Motorola is a global company, so I feel I can gain a lot from working in this kind of company. That is the reason why I come here to compete for this position. I think Im a good team player and a person of great honesty to others. Also，I am able to work under great pressure. I am confident that I am qualified for the post of engineer in your company.

That’s all. Thank you for giving me the chance.

Hi,everybody. My name is Sunflower. I am a student in Grade 5 Class 1. My hobbies are swimming and reading books. I like reading comics. I am good at English,Maths. I hope that I can make friends with my classmates.

你好，各位。我的名字是sunflower. 我是五(1)班的一位学生。我的兴趣是游泳与读书。我喜欢读漫画书、小说书(故事书)。我擅长于英语、数学。我希望我可以和我的同学们交朋友。

i’d like to ask you to point out your favorite country if here is a map. maybe

you will choose the united states for the freedom; maybe you will choose french for

the romantic. i’d like to say that these are nice countries for traveling. but there

is one country in the bottom of my heart, and i will be proud of her forever, that’

s china---my motherland! our great motherland is one of the largest countries in the world. it has a

population of over thirteen hundred million. beijing is its capital. it’s needless to say that china has a long history.now china is a strong and

developing country. facts have proved that china is a powerful, invincible. if anyone

asked, we will proudly say that i am chinese.i am proud of you-----china. i am a primary school student now; i know that all of us are the future of our

nation. so, what we need to do is to study hard step by step, listen carefully in

the class and do homework everyday so that we can dedicate ourselves to our nation

when we grown up! that’s my speech! thank you for listening.

I am a lively and cheerful personality, work carefully, have a good affinity, good at communicating with people, but also a wide range of hobbies, like singing, writing, like continuous innovation, the pursuit of new things. Graduated from 20xx in X months. After entering the society, has been a part-time and two years of full-time work, have a certain ability to work and language communication skills. Things are more serious responsibility. Receive recognition from colleagues and superiors. But still hope to find a more suitable job to exercise their own, is to continue their progress.

Hope to work in the relevant professional potential companies, business units. I will devote myself to the work with full enthusiasm. Hope to develop with the company.

本人性格活泼开朗、工作认真仔细、具有很好的亲和力，善于与人沟通、而且爱好广泛，爱好唱歌、写作、喜欢不断创新、追求新事物。毕业于20xx年x月份。步入社会以后，做过兼职和两年的全职工作，有一定的工作能力和语言的沟通能力。做事也比较认真付责任。收到同事和上司的认可。不过还是希望能找到一个更合适自己的工作岗位来锻炼自己，是自己在继续不断的进步。

希望就职于本专业相关的有潜力的公司，企业单位。本人将以饱满的热情投入工作中。希望能与公司共同发展。

Im wang yiming, a lively and cheerful boy, round head, a head of black hair, bright eyes, nose greatly, and a mouth not to how to talk.

I like to play badminton, play chess,... But my favorite is playing computer, every time is mother and father scolded.

I do my homework and disadvantages, careless, and sometimes not directly see the direct writing program.

This is me, I want to break the shortcomings in this term, do a good student.

我是王一鸣，一个活泼开朗的小男孩，圆圆的脑袋，一头乌黑的短发，明亮的眼睛，大大鼻子，还有一张不怎么会说话的嘴巴。

我喜欢打羽毛球，、下棋……但我最喜欢的是玩电脑，每次都被爸爸妈妈挨骂。

我也有缺点，做作业马虎，有时不直接看节目就直接写下去。

这就是我，我想在这个学期改掉这个缺点，做一个好学生。

I am a big head and an exquisite figure and lively girl, ten years old this year, I have a passion for dancing, singing, give me a piece of music, I can "play" rise, ha, ha, ha.

I am black, but black is the essence of man, I dont feel sad.

I is very popular with teachers and classmates in the class, they to me, because I learn well.

At the same time I also very cherish life, however, since the childhood was frozen out, my grandmother stay nothing can run free with my black and full courtyard, each neighbor to the first sentence and then say: "your children antifreeze!"

This is me, a naturally optimistic girl!

我是一个脑袋大又有一个玲珑身材的活泼女孩，今年十岁了，我酷爱跳舞、唱歌，给我一小段音乐，我就会“耍”起来，哈哈哈。

我很黑，但黑是人的本色，我为此不感到忧愁。

我在班里很受老师、同学欢迎，他们向着我，因为我学习不错。

同时我也很惜命，不过，从小被我奶奶给冻出来了，呆着没事就会跟我家黑黑满院乱跑，每个邻居来了第一句话就说：“你家孩子真抗冻!”

这就是我，一个天生乐观派的女孩!

Leaders Good! Am very honored to be able to enter your bank interview, my name is , years old this year, from city, graduated from school, professional. I lively and cheerful, warm and generous and helpful. I have participated in the school bank internship during my internship in strict accordance with the standards of the formal banking to their own requirements. Meanwhile, in the practice among banks around the spirit of selfless dedication and innocence, thirsty for knowledge, hard learning attitude deeply infected me. I also deeply appreciate the fun as a bank and the importance of more determined to own a banks determination to become a bank has become my desire. If I can do so to your line of work competition, I will uphold the customer is Gods service concept.

各位领导好!今天非常荣幸能够进入贵行的面试，我叫，今年XX岁，来自XX城市，毕业于XX学校，专业。我性格活泼开朗，大方热情，乐于助人。我曾经在学校参加过银行实习，在实习期间我严格按照正式银行的标准来要求自己。同时，在实习当中，身边银行无私奉献的精神和天真、求知若渴，勤奋的学习态度深深地感染了我。我也深深体会到了作为一名银行的乐趣和重要意义，更加坚定了自己做一名银行的决心，成为一名银行也成了我的愿望。如果我能竞聘如愿到贵行工作，我将秉承顾客是上帝的服务理念。

My name is Youxi, I come from ZhuHai,and I am studying in GuangZhou Kindergarten Training School.

I am 18 years old, and I am excellent and outstanding.

I have repeatedly won the titles, such as" The Active" " The three good student", "The excellent student" and so on.

Im good atpiano, singing and computers.

I am the vice-monitor in charge of class.

During a period time, my management skills and organization skills are improving, and I have got training.

I have also trained and improved my patience and care.

This has a lot of help to my job, and this is myadvantage.

I hope that the director can give me a chance!I must be eager to live up to expectations.

Thank you!