英语道歉信热门31篇 道歉信范文【优秀20篇】

Dear Customer,

I would like to apologize for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department. We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you. You should receive them in 2 days.

Please accept our sincere apologies for any inconvenience we have caused you and your customers.

Yours sincerely

Dear_____,

I am writing this letter to express my apology that ______________.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

Dear Mr. / Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的

Dear John,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

Hope we can meet soon.

Sincerely yours,

Alice

Dear Tom,

How is everything going with you?

I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.

I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.

I’m looking forward to seeing you soon.

Yours,

Wang Tao

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.

Sincerely yours,

Dear Sir or Madam,

Thank you for letter of 5 May 20xx.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

Dear,

I am terrible sorry for not having attended your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.

To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to help me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!

Excuse me for my unintentional fault!

Sincerely yours,

xin

Dear Prof. Patent,

I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor’s note.

I would be very much obliged if you could grant me another week for the task, as my health is turning better.

Hope you can understand my situation and accept my apology.

Yours faithfully,

Li Ming

DearMiss Morgan,

I am very sorry that I won’t be able to attend the lecture on American history tomorrow afternoon. I’m writing to tell you the reason for it.

My uncle is returning home from France, and I have promised to meet him at the airport at 3:30 tomorrow afternoon. You know I’m always as good as my word.

I am very interested in American society and history. I wonder if it is possible for the talk to be recorded, and if so, could I borrow the tape? It would mean a great deal to me to listen to the tape and learn what is covered in the talk. I sincerely hope you can understand me and accept my appologies.Once again, I am sorry for any inconcenience caused.

Yours sincerely,

Li Hua

道歉信英语范文篇四

Dear Alice,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive at 9 o’clock on the morning of May 9, and unluckily our teacher has decided to give us an English test at that time. The test is important and we are all required to take it. So the earliest time when I can reach the airport will be about an hour after you land. Will you plese wait for me at the arrival lounge? You can have a rest while you wait.

By the way, as we have never met before, I must tell you I will wear a whiteT-shirt, with two red ballons in my hand that day so that you can recognize me easily. Thanks very much for your forgiveness and understanding. Hope we can meet soon.

Sincerely yours,

Li Hua

Dear Mr. Cruz, 克鲁兹先生，

I would like to apologize for our mistake in sending you the wrong order. This email is in regards to the order placed by your company on 10th of May 20xx.

由于我们的失误，将您的订单弄错，在此，向您表示歉意。我写这封邮件是基于贵司今年5月10日下的订单。

You had placed an urgent order with us for the delivery of two thousand pieces of H7 automotive lamps. But, instead of delivering H7 automotive lamps we ended up delivering to you two thousand pieces of H4 automotive lamps. We mixed your order with another order from another customer who had placed an order of two thousand H4 automotive lamps.

贵司曾给我们下需求20xx支H7汽车灯泡的紧急订单，我们给贵司出的是20xx支H4汽车灯泡，而不是贵司需要的H7汽车灯泡。我们将贵司的H7汽车灯泡订单与另一客户的H4汽车灯泡订单搞混了。

I understand that you must have suffered business losses due to the mistake made by us. On behalf of Mr. Trump, our General Manager, I assure that we will compensate for your losses with the payment in your next order. Here, I also promise that we wont commit such mistake again, and make sure you receive the correct order.

因为我司的错误导致贵司的业务损失，我感同身受。这里，我代表我司总经理特朗普先生保证，将在处理贵司下一个订单时向贵司提供赔偿。我本人也承诺，我司不会再犯类似的错误，确保贵司收到的订单都是正确的。

Best regards, 良好的祝愿!

Mrs. Hillary,希拉里女士

Director- Marketing Department, Fec Inc. Fec集团市场部总监

I apologize for the damage my son did to your screen door. John has delivered newspapers for two years and this is the first glass he has broken. He is embarrassed and understands your frustration. Will you please have the glass repaired and give me the bill.

John will be over to personally apologize and pay for the repairs. You have been a good customer for John, and he looks forward to serving you as long as he has this paper route.

Dear Mr Minister,

As you are reading this letter, I bet that you have seen/heard about what happened earlier in our country.

Tourists were hostages of a policeman here, Rolando Mendoza. After a few hours of the horrible crime, some of the victims were dead including the hostage-taker.

I wrote this letter not just to apologize but also to let everyone know that we Filipinos are not all like Mendoza. We are loving and good-hearted people.

For so many years, our country has been standing tall and surpassing every dilemma; be it small or big. Years ago (back when I wasn’t born yet), you have watched us fight for what we think is right. We fought for the democracy of our nation.. The EDSA revolution. But that’s just one out of many.

Second. We Filipinos have been serving other countries for our families and we treat you as our own as well. With all due respect, I thank you all for giving us the trust through the years. For helping us to become what we are now.

The Philippines is more than just a group of islands. We are a nation of strong and remarkable people. A country of beauty and love known to be hospitable and well-valued. I humbly apologize for what happened tonight. No one in this world would want something like that to happen for life should be valued.

I politely ask the attention of the world. Please do not judge and mistreat us just 6

because of what happened tonight. I have been searching the net and found terrible things. Hong Kong advices to avoid travels here, China and HK bans Filipinos and that Philippines is the worst place to go.

I can’t blame you for what you have decided but I hope that you could understand. Our country is now in a sea of problems. And I know for sure that we helped you in a way or another. Let peace and understanding reign this time.

I know that this letter will just be trash but I wish that you would understand. On behalf of the Philippine population.. WE ARE SORRY.

As a song puts it…

And I believe that in my life I will see an end to hopelessness, giving-up and suffering. And we all stand together this one time then no one will get left behind. Stand up for life. STAND UP FOR LOVE

Sincerely yours,

Reigno Jose Dilao

Dear Friends,

Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.

I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.

I’m really sorry that I didn’t check with you before making such incomsiderate arrangement .All I can say is that it won’t happen again.

Sincerely, LiLi

Dear Ashley,

Please accept my deepest apologies for my mistake in regard to leaking customer information to people from the other department.

It was not my intention to create such an awkward and embarrassing situation for our department.

If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations.

Please feel free to let me of your thoughts and concerns over this matter. You can reach me at email.

Sincerely,

Jim

Dear Bob,

Iam the Chinese student who lodged in your house during my stay in Canada. I amwriting the letter for the purpose of offering my sincere apology to you.

WhenI got home, I found I had forgotten to return the music CD that you were sokind to lend me. I am feeling awfully sorry for it. As I understand this CD isone of your favorites, I will do my utmost to send it to you as soon aspossible. Based upon the regulations of China’s Postal Services, it will takeseveral days to reach Canada.

Pleaseaccept my heartfelt apology. I genuinely hope that you would forgive me for mycarelessness.

Yourstruly,

hangWei

Dear Tom,

Im very sorry that I cant go on a trip to Beijing with you next weekend, which I have promised you. Im writing to tell you the reason for it.(topic)

Just now, my cousin, Li Ming, who went abroad for further education last year, informed me that he would return the next Saturday morning. He asked me to pick him up at the airport with his parents. As you know, we havent seen each other for about a year, so Ill have to help him in the first place.

I really hope that you can accept my apologies and understand me. I would appreciate it if you allow me to fix another time to show you around some places of interest in Beijing.

Wish you have a good time this weekend!

Yours,

Dear Bob,

I am writing to express my apology to you. Several days ago, I borrowed your music CD when I lived in your house. Unfortunately, after I came back from Canada, I found it in my luggage. I was in such a hurry that I forgot to return it to you .I will send it to you by post or express as soon as possible. If necessary, I will compensate for any troubles it may cause.

Once again, I feel so sorry for any inconvenience caused. Please accept my apologies.

Sincerely yours,

Li Ming

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

Dear Kate: Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.

Sincerely yours,

Dear John ：

John Please allow me to apologize for what I said on last Friday’s meeting. My behavior was extremely inappropriate, immature, and lacked the respect you and your team deserved. It was embarrassing, but I learned that nobody appreciated my poor behavior. In the future, I have every intention of curbing my thoughtless actions and learn to adjust my behavior befitting the environment and situation.

Again, I am sorry for my actions and I hope that we can put this matter behind us. I look forward to working with you soon. If you have any thoughts in this, please feel free to share. You may contact me at your convenience at email or phone.

Sincerely,