电商运营英语自我介绍(最新20篇)

商务英语大学毕业大学生实习报告范文

实习目的：

为了巩固大学期间所学到的商务英语专业知识.提高实际操作技能.丰富实际工作和社会经验.掌握操作技能.将所学知识运用于实际工作.

实习内容：

按照老师的安排.我制定了相应的实习计划.在这个公司里我的主要工作是总经理助理.协助总经理做一些日常工作.比如商业计划书的制定和一些文件资料的翻译等等.

实习心得体会：

两个月的实习.让我学到了很多在书本上没学过的东西.也让我对这个社会有了更多深入的了解.我认为学我们这个专业或者说在做总经理助理这个工作时应当具备以下几种能力：

（一）交际能力：善于与他人交往是做这项工作应具备的首要能力.说到底.助理其实也是一种服务人员.而服务人员就必须懂得如何与他人接触.“他人”既包括外部的客户.也包括内部的同事和领导.我们必须要学会如何与他人建立和维持关系.学会倾听别人的意见表达自己的想法.注重交往艺术.能够区别不同性别.不同场合.不同年龄.不同文化背景的人应采取交往方式.对自己一定要有正确的定位.才能在工作中提供优质的服务.

（二）合作能力：助理工作不像某些物质工作那样工序分明.无论是在前台还是在后台的服务都必须与公司的上司、下属、同事、顾客、供应商等进行合作.另外.做一名助理还应当有全局观念.较强的协调沟通意识.学会与供应商协商.与同事合作.充分发挥不同角色的作用.利用现有的各种因素为公司提供满意的服务.发挥助理的中介、纽带作用.

（三）学习能力：在我看来.整个实习过程既是我向用人单位提供服务的过程.也是一个学习的过程.助理必须根据公司和客户的具体需要确立服务方式.我们如果越了解他人的期望.就越能为他人提供优质的服务.而市场需求的不断变化就要求我们应有不断学习新知识、新技能的能力.有较强的适应能力.我刚到单位的第二天.副总就要求我为公司写一份商业计划书.但我连商业计划书的格式是什么都不知道.最后只有闷在办公室通过上网查询.才学习到商业计划书的写作方式.该计划书完成后.虽然在实际内容上与副总要求的有所差距.但我的学习能力却得到了用人单位的肯定.

（四）教育、说服能力：在工作过程中.助理往往会成为经理和其他工作人员之间的“传声筒”.负责着将上级的指示传达给下级.将下级意见反馈给上级的任务.如何给有效的促进二者之间的交流.助理就必须通过语言去吸引人.打动人.说服人的能力.懂得清晰.简洁.明了的表达中心思想.为上下级提供准确易懂的信息.也就是说.在这样一个信息沟通的过程中.个人沟通能力直接影响着沟通的结果.

（五）企业环境.顾客知识：在工作过程中.对企业内部环境.对市场情况.对顾客的特点掌握的越全面.就越能为单位提供满意的服务.平时工作时要善于观察.还要学会换位思考.根据企业本身的特点调整自己的服务方式.可以使我们的工作更顺利的完成.平常工作不忙的时候.我都会到各个部门去转转.像销售部、生产部、财会部、售后服务部等等.这样不仅会使我更快的了解公司内部的情况.还可以更快的让我溶入这个环境.毕业实习报告

（六）文化修养：要与公司其他员工进行良好的沟通.我认为文化修养也是应必备的素质.具备广博的知识和良好的精神面貌才有利于交流.

（七）技术性能力：技术性能力是完成某一项具体活动所需要的本领.有些公司往往通过培训.使工作人员掌握一定的操作程序.适应岗位的需要.而对于某些新招聘的人员来说.具备某方面的技术性能力往往是进入某一行业最起码的要求.作为我们专业的学生.我们的优势技能就是对英语的熟练运用.我之所以能够应征到这个公司来做助理.很大程度上也是因为这个优势.

（八）管理能力：我们在工作过程中.需要与别人建立联系.管理别人.激励别人.处理冲突.控制情绪等等.这一切都与管理能力有关.对于大部分学生来说.会认为对这一能力的要求往往是针对决策层或管理层而言的.但是市场导向的管理体制中.企业组织从“金字塔”型组织结构转变为“倒金字塔”型组织结构.服务工作的决策权也从管理部门和职能部门转移到服务工作第一线.所以说.管理能力不再是高层管理人员的“专利”而是我们刚步入社会的大学生要具备的必要的能力.

对外语系实习的就业建议：

经过这次实习.我深切的感受到了平常系领导和老师们所说的我们的专业优势：商务知识和语言的结合.这使得我们在用人单位招聘时有了一些优势.但我同时也感觉我们也应当在一些方面改进一下：

（一）加强对口语的训练：口语是我们在应聘的时候必过的一关.只要招我们这个专业毕业生的用人单位.首先要检验的就是我们的口语.虽然我们系里请来了外教.安排了许多的口语课.但我们开口的机会其实很少.而且其中有些外交也是名不副实的.口语课其实成了花架子.希望系里能够找到更切实有效的方法来解决这个问题.毕竟.一口流利的口语是许多学生所追求的.这也是我们的“门面”.

（二）多增加学会实习的次数.增强学生的实际动手能力：我们学习的知识偏重于理论.实际运用到的技能往往和我们所学的有很大的差距.动手能力差是我们的普遍特点.我刚到实习单位的时候甚至连复印机、传真机都不会用.我们日常所学的课程中.像《外贸函电》这类实用价值非常大.但实际运用起来有些时候与书本也是有差距的.所以.我认为我们应当多开一些实习课.让学生有更多的机会走出去.刚毕业的大学生既然没有什么工作经验.那么就应该在实习经历上为自己加分.

职责：

1、熟悉平台属性、用户群体、产品结构、竞品分布、活动安排等，并对相关价格调整、产品优化、产品更新工作做出迅速反应;

2、负责产品在平台上的推广、发布、上架、信息更新，优化关键词;

3、负责分析用户需求、竞品分布、兑换转换率等，以此制定相应产品线上营销活动方案的策划、调整和执行;

4、细化活动方案的执行工作流程，严格按照时间节点和质量要求完成活动目标;

5、活动执行过程，优化工作流程，增加用户体验，提高用户活跃度、扩大品牌传播;

6、收集行业信息，整理和分析平台的营销策略;

7、统筹解决各种客户问题，包括咨询、售后、处理投诉等，预防可能出现的争议，妥善解决各种已出现的争议，最大程度的维护用户与公司利益;

8、负责运营的其他事项。

任职要求：

1、大专以上学历，具有1年以上电商运营工作经验;

2、性格开朗，善于沟通，口头与书面表达能力强，能独立解决平台及客户问题，有良好的团队精神和服务意识;

3、熟练操作有关运营所需互联网技术及相关办公软件。

博士英语复试自我介绍

博士考试制度的重要组成部分，即通过博士生入学考试(初试)后参加的，由报考院校组织进行的第二次考试。那么博士复试时如何用英语介绍自己呢?以下是第一范文网小编为大家整理的关于博士英语复试自我介绍，给大家作为参考，欢迎阅读!

博士英语复试自我介绍篇1

Good afternoon! Professors ：

I am honored to introduce myself. My name is 30 years old, born in city, province. In year 20xx and 20xx, I received my Bachelor degree and Master degree in i University. I major in .

After my graduation, I got a job in . In the past three years, I was involved in several research projects, such as 。Owning to my hard work, I was rewarded the Excellent Prize in the successive three years.

However, with time going on, the more I experienced, the clearer I realized that I am really interested in the exchange process of . I find that the similar and complicated problems rise in my study subject, so I’m eager to cognize more about this field and I hope I can study further in this University .

So I am standing here now. I am really excited. I believe what I am doing is a right thing.

I am interested in . I find that the similar and complicated problems rise in my study subject, so I’m eager to cognize more about this field and I hope I can study further in this University .

Thank you!

Firstly, I hope I can form systematic view of . Secondly, I wish to find a way to solve the complicated problem in my study subject.

Firstly, I will work harder than before. I believe I am industrious man and “Time is money”. Secondly, my dissertation can rely on my study subject, they have similarity, so time can be saved.

Finally, I will read enough English papers to finish my SCI paper.

博士英语复试自我介绍篇2

It’s my pleasure to be here to introduce myself. That’s a difficult question. I think all the night. How to introduce myself? Tell you who I am? You all know my name is Liu Xiaonao. Tell you what my major is or what I am doing now? You all know I study ink-jet paper, and yesterday you all my examiners. So today I’ll tell you my characters and favorites. I’m an open-minded, kind and smart girl. I like dancing, especially national and classical dancing, waltz is also my love. Dancing can make me relax when I study tired. But about two years I have no chance to dance because my study subject is more attractive than dancing. Last month I began to study play piano. But till now I only can play one song “jasmine flower”. Maybe I’m a slow learner. I also like drama. I had participated in the exam of actress. I’m very luck I succeed in the exam. But make me surprised the director asked me to give him 50,000 yuan. So I went back to my study. Now I realize what I really like. That’s my major—printing and paper making. It’s the place which can actualize my own personal worth. That’s my life, wonderful life and interesting life. I hope the sun is always in my life. Thank you.

博士英语复试自我介绍篇3

Thank you for giving me the chance to interview and it is my pleasure to introduce myself to you. My name is LiFeng. I major in ……and I will graduate from the…….. Medical University in July, 20xx. Hope a chance to work and develop in your department. During the past three years, under the strict guidance of my tutor, professor ……in college of ………, I have learned systematically the theory of profession and got the basic manipulative skills about …….. With the help of my supervisor, I have successfully finished the subject “……… ” and grasped some experimental skill , such as cell culture, DNA extraction and other molecular biology technique; abstraction, separation, … I passed the CET band 6 test in20xx, after that, I tried my best to learn Medical English and mastered a lot of professional vocabulary. I am good at listening, speaking, reading and writing.. I can manipulate computer proficiently and master Microsoft Office software, also be familiar with SPSS and Photoshop, etc. During three-year study in research, I studied hard and strived for excellence in our field. I benefit from working together with excellent colleague. I developed quality of diligence, responsibility, kindness and honesty. My internship in college of ….. could qualify me for this job, and I believe I can be fit for the position quickly. I am looking forward to working in your department. If I am admitted, I will be thankful and try my best to work for you.

博士英语复试自我介绍篇4

Introduce myself

Good morning, Dear Professors:

It’s my honor to introduce myself. My name is chenchen, I am from qingyang County anhui Province, April 6 I was born in a common family, and my parents are workers, I love and respect them very much. We were delight with my becoming a fresh man in September 1994. Luckily, I was permitted to be a graduate student after 5 years colorful life on campus. I received my Bachelor degree 20xx in anhui agriculture university Institute of (College of )Resources and Environmental Science, then a Master degree 20xx in anhui agriclture University of Science and Technology. For those 7 years my major was Die Design. Before I received my Master degree, I had done the subject of meteorology. For the past 3 years, I have been in anhui agriculture College, where I have been and still am a teacher. I teach students Machine Design etc. I have published more than 10 first-author papers. That’s all, thanks!

学校(单位)社区合作共建协议书

为了进一步推动文明和学习型社区建设，贯彻落实《中央创先争优活动领导小组关于在窗口单位和服务行业深入开展“为民服务创先争优”活动的指导意见》的精神。与共同承担起青少年的思想道德建设工作和社区的精神文明建设，不断激发当代中学生为社区作贡献、为他人献爱心的责任，培养学生良好的社会公德意识、服务意识和社会实践能力，推进社区文明建设，实现创建学习型社区、建设和谐社区的目的，按照“优势互补、同创共建，和谐发展”的原则，_______________中学学校(单位)与____________________社区居委会 经充分协商已达成共识，建立共建合作关系。

共建协议如下：

甲方(学校单位)：_________________中学

乙方(社区单位)：_________________社区居委会

一、 甲方：

1、 积极配合乙方做好宣传等社会公益活动。在重要节假日(环保日、植树节、国庆节等)期间，甲方协助乙方开展公益性宣传活动，旨在加强社区文明建设。具体活动方案由双方协商而定。

2、 组织学生志愿者服务队参与社区的公益性活动和其他社会服务工作。

3、 主动配合社区开展社区家庭教育、青少年心理健康辅导工作。

4、 经常走访社区，了解社区对学校建设和发展的意见、建议。

5、在条件允许的情况下，甲方可以组织师生志愿者队伍，针对社区居民开展科普性的知识和技能讲座，具体包括：家庭教育类、居家生活常识类等。乙方

负责提供后勤保障工作。具体活动方案由双方协商而定。

6、发展计划共商：双方建立定期协商制度，制定社区教育发展计划。至少每学期召开一次学校社区教育共建单位碰头会，建立长效稳定的工作联系

二、 乙方

1、 为甲方学生社会实践活动提供支持和帮助，协助甲方做好学生社会实践活动的管理和评价工作。

2、学校与社区一起关心青少年课外教育活动的开展情况，结对给以帮助。乙方协助甲方做好与社区家长的沟通联系工作。

3、 协助甲方做好在校学生的思想道德教育工作。

4、 挖掘社区资源，支持、配合学校开展素质教育工作。

5、 经常走访学校，为了学校的建设和发展献计献策。

6、乙方应尽量为甲方学生提供假期社会实践的机会，乙方对于甲方提出的可行的学生实践要求应尽量予以满足。

7、双方建立定期协商制度，制定社区教育发展计划。至少每学期召开一次学校、社区教育共建单位碰头会，建立长效稳定的工作联系。

三、本协议自签订之日起生效。

1、本协议一式两份，双方各执一份。有效期三年，自签定之日起生效。有效期为：___________年_______月—________年_______月。

甲方：_________________中学 乙方：_______________居委会

负责人(签名)：___________ 负责人(签名)：_______________

______年__________月______日

hello, everyone, its my honor to stand here introducing myself.

My name is ___, from Class 2, Grade six,______ Primary School.

Im doing well in my study, besides Im the monitor of my class and I get on well with my classmates.

Im a happy and talented girl. Im good at drawing and many of my drawings have won prizes. At the same time, I like telling stories.

From a middle class family, I was born in Hsin Ying, Tainan on October 10th, 20xx. My father is a civil official at Tainan City Government. My mother is a house wife good at cooking. Although I am the only child of my parents, I am by no mans a spoiled one. On the contrary, I have been expected to be a successful man with advanced education. I study hard at school. Besides texts knowledge, journalism is my favorite; whenever reading, my heart is filled with great joy and interesting.

“Being good is must; successful, however, is plus.” Father adopts the idea of his father. Especially in military service, I realized it more precisely. People said: Military service makes a boy to man, I agree that.

I realized the importance of English and began to study diligently when I was eighteen. I did not start in my early age, but I hope that I could pass the test of General English Proficiency Test. And this is my best wish at the moment.

A new semester approaching, we stand on a new starting point, faced with greater challenges, I am well aware that this is not an easy way to take, but Once we mastered the knack of this, it is exciting to wait for the better tomorrow. After the study, in order to have a correct direction, I devised a study plan.

First, there must be confidence, confidence is the first secret of success, both in life and in learning, self-confidence is crucial. No matter how tomorrow, but today has come, grasp this is the most sen sible choice.

No matter how great the gap between themselves and others, but to enter the second semester, and it is a new beginning, always believe they can be successful.

Hello,everyone!

I 20xx University graduates Social Sports session, performance excellence, sports and basic skills down. University branch secretary for four years as class groups responsible, enterprising, hard working, high moral character, serious and responsible work. Won a scholarship every year, Excellent student title, and received outstanding graduates, outstanding intern, outstanding League Cadres, Party members.

In all respects strict demands on themselves, thinking motivated, study hard, work for, simple life. Four years of rigorous practice to make me a good university graduates. Strong self-learning ability, to overcome problems; with solid professional skills and strong theoretical basis

Calm; has a strong ability to identify and deal with non-; have strong organizational skills and social adaptability.

Certificates: National Computer level, Certificate III in English; the National Putonghua 2 B certificates; School Poetry Recitation Contest first prize.

Thank you!

译文：

大家好!

我 20xx年大学毕业生社会体育会议，性能卓越，体育基本技能了。大学分公司四年来担任班级负责人、事业心强、工作努力、品德高尚、工作认真负责。每年获得奖学金，优秀学生称号，并获得优秀毕业生、优秀实习生、优秀团干部、党员干部。

在各方面都严格要求自己，思维动力，努力学习，工作简单，生活简单。四年的严格实践，使我成为一个优秀的大学毕业生。有较强的自学能力，克服问题的能力;具有扎实的专业技能和较强的理论基础

具有较强的识别和处理能力，具有较强的组织能力和社会适应能力。

证书：国家计算机级，证书三级英语;国家普通话2级证书;学校诗歌朗诵比赛一等奖。

谢谢!

Hello everyone,my name is .I come from china,my haoppies is play football,ketball.And i also like swimming.I am very outgoging.I am easy to get along with others very much.I hope that i can make friends with everyone.

Goodafternoon, teachers! Today, Im very happy to make a speech here. Now, let me introduce myself. My name is . My English name is Molly. Im 12. I come from Class1 Grade 6 of TongPu No.2 Primary School. Im an active girl. I like playing basketball. Because I think its very interesting. Id like to eat potatoes. Theyre tasty. My favourite colour is green.

And I like math best. Its fun. On the weekend, I like reading books in my room. I have a happy family. My father is tall and strong.My mother is hard-working and tall, too. My brother is smart. And Im a good student. My dream is to be a teacher, because I want to help the poor children in the future. Thank you for listening! Please remember me!

Good afternoon, Im Helen from the Law School of foreign language and science. I am a sophomore majoring in English.

I love English, so I chose it as my major. Just like a perverb, love me, love my dog. I put everything in English. And then, I chose our college English the radio station.

Always, I have a dream to become a reporter. Especially when I am with the voice of America, my desire to become an English journalist. But I know that my dream is still long and difficult.

The BBC is my super platform, this is a patio, show their practice, it is also a tool to communicate with our alumni.

So I think it is possible to realize my dream a good step. I believe that your choice is a wise choice, and the choice of I is wise choose! My motto is the pursuit of a dream, believe you can fly! Thank you!

come from shandong province.this year is 21 years old, , is a student who will soon graduate.

passes the foundation knowledge that the teachers guidance controled a calculator with personal effort firmly in the school.mainly studied c language at the software aspect. c#. java etc. plait the distance language, the data structure, vf. access etc. database is applied, calculator operate system.studied the dreamweaver web page manufacture and the asp network to weave a distance also.studied the calculator network at the hardware aspect, the calculator construction with bine many times to attend to pack machine, set the fulfillment of the net operation lesson, make me control the work principle of the calculator and the set of the calculator network net process.

in addition, i attend various activities of the school organization to come to the oneself of 锻炼 actively and do various part-time to increase social experience.the teacher is divided into the group to us in the experiment and practice of the lesson remaining to complete mission, make we the deep comprehension arrive the importance of the team.the and the rise time acquires the school scholarship during the period of school, three staffs.

however necessarily limited at the knowledge that the school learn, therefore i would ready to take advice study in the later work, the backlog working experience, the exaltation work ability.hope your company to give me a displays an own opportunity!

this with the result that

My name is . I am a local person who is 21years old. I am from chongqing and I am of the opinion that my hometown is a beautiful city.

我的名字叫。我是一个当地的人是21years老了。我来自重庆和我的看法是,我的家乡是一个美丽的城市。

Moreover, I would like to say something about my family. I have my mother ,my father,and my elder sisther,they love me very much,I know my parents have so much hops and dreams for me。So I must study well.

此外,我想说我家庭的一些事。我有我的母亲,我的父亲,我的哥哥sisther,他们都很爱我,我知道我的父母有如此多的蛇麻草和梦想,所以我必须好好学习。

I have the confidence because I have such ability! I am kind-hearted, patient, outgoing and creative. I am a hard working student especially do the thing I am interested in. I will try my best to resolve any problem no matter how difficult it is. I always believe that one will easily lag behind unless he keeps on learning.

我有信心,因为我有这样的能力!我是善良、有耐心、外向和创造性。我是一个勤奋的学生尤其是做这件事我很感兴趣。我将尽我所能去解决任何问题,无论它有多么困难。我始终相信,你将很容易落后,除非他继续学习。

In spare time, I like reading books, surfing on the Internet, listening to music like, classic, or light music, because they can make me feel relaxed. Nobody could keep on working efficiently, therefore proper amusement is a must. In addition, I insist on do some physical training such as running, and horizontal bar as well. By doing this, I can always stay healthy.

在业余时间,我喜欢看书,上网,听音乐,喜欢音乐,古典,或轻,因为它们能使我感觉轻松。没有人能保持工作效率高,因此适当的娱乐是必须的。此外,我坚持做一些体育锻炼,比如跑步、和单杠等。这样做的话,我能够始终保持健康。

That’s all. Thank you for giving me such a valuable opportunity!

这就是全部。谢谢你给我这个宝贵的机会!

Autobiography My name is ________. I am graduate from ________ senior high school and major in ________. There are ________ people in my family. My father works in a computer company. And my mother is a housewife. I am the youngest one in my family. In my spare time, I like to read novels. I think reading could enlarge my knowledge. As for novels, I could imagine whatever I like such as a well-known scientist or a kung-fu master. In addition to reading, I also like to play PC games. A lot of grownups think playing PC games hinders the students from learning. But I think PC games could motivate me to learn something such as English or Japanese. My favorite course is English because I think it is interesting to say one thing via different sounds. I wish my English could be improved in the next four years and be able to speak fluent English in the future. 二： Autobiography I am . I was born in . I graduate from senior high school and major in English. I started learning English since I was 12 years old. My parents have a lot of American friends. Thats why I have no problem communicating with Americans or others by speaking English. In my spare time, I like to do anything relating to English such as listening to English songs, watching English movies or TV programs, or even attending the activities held by some English clubs or institutes. I used to go abroad for a short- term English study. During that time, I learned a lot of daily life English and saw a lot of different things. I think language is very interesting. I could express one substance by using different sounds. So I wish I could study and read more English literatures and enlarge my knowledge. 三： My name is . There are 4 people in my family. My father is a Chemistry teacher. He teaches chemistry in senior high school. My mother is an English teacher. She teaches English in the university. I have a younger brother, he is a junior high school student and is preparing for the entrance exam. I like to read English story books in my free time. Sometimes I surf the Internet and download the E- books to read. Reading E- books is fun. In addition, it also enlarges my vocabulary words because of the advanced technology and the vivid animations. I hope to study both English and computer technology because I am interested in both of the subjects. Maybe one day I could combine both of them and apply to my research in the future. 四： My name is . I am from . There are people in my family. My father works in a computer company. He is a computer engineer. My mother works in a international trade company. She is also a busy woman. I have a older sister and a younger brother. My sister is a junior in National Chinese Taiwan University. She majors in English. My brother is an elementary school student. He is 8 years old. Because of my father, I love surfing the Internet very much. I play the on-line game for about 2 hours every day. I wish I could be a computer program designer in the future. And that is why I am applying for the electronics program in your school. 五： Autobiography From a middle class family, I was born in Hsin Ying, Tainan on October 10th, 1965. My father is a civil official at Tainan City Government. My mother is a house wife good at cooking. Although I am the only child of my parents, I am by no mans a spoiled one. On the contrary, I have been expected to be a successful man with advanced education. I study hard at school. Besides texts knowledge, journalism is my favorite; whenever reading, my heart is filled with great joy and interesting. “Being good is must; successful, however, is plus.” Father adopts the idea of his father. Especially in military service, I realized it more precisely. People said: Military service makes a boy to man, I agree that. I realized the importance of English and began to study diligently when I was eighteen. I did not start in my early age, but I hope that I could pass the test of General English Proficiency Test. And this is my best wish at the moment. 六： After completing my military service, I have been looking for a challenging goal for me to achieve. And I found that the Intermediate of General English Proficiency Test fits my new achievement properly. I graduated from Taipei Commercial Junior College, majored in business administration. Instead of spending much time in playing, I devoted my...

Good morning everyone, my name is .I am years old.I graduated from .i have a dream since I was a child.i dream that one day I can fly in the blue sky like the bird. now i have the chance to make it come true. If I can take this job. I’ll try my best to do everything well.Because I love this job.thank you .

Good afternoon,professors!I am great honored to meet you here.Now allow me to give a brief self-introduction.

My name is , years old,born in city, province. I have been working for nearly years.I am open-minded,quick in thought and very fond of history.In my spare time,I have broad interest like many other youngers.

In year ,I entered ,major in .After my graduation,I entered University to study my postgraduate course,major in .In those 7 years study,I worked hard,and I gained scholarship for many times.

During 3 years study in University, under the strict guidance of my tutor,I have learned systematically the theory of .I benefit from working together with excellent colleague. University shares many same characteristics with University.Both of them have a refreshing,scholarly atmosphere.

After my graduation in , I worked in .I got a position in .However,with time going on,the more I experienced,the clearer I realized that I am really interested in .I am eager to learn more about and I hope I can study further.I wish to find a way to solve the complicated problem in my daily work.

So I started the way to pursuing my studies in ,and work hard for about half year.Now all my hard word has got a result since I have a chance to be interview by you. If luckily I got the chance to learn ,I will work harder than before.

Thank you!

一.关于店铺运营：

1.运营要点：产品质量无疑在消费者心中无形建立一种信任，对于产品质量当然是关键，还需要有美观的形象出现消费者眼前，对于页面设计需要更加美观大方。需要练好内功的基础上，把握住有利的资源，更为重要，现在买家越来越成熟理性，我们应该在拥有流量的前提下精心做好店铺的内功，再以多渠道的方式引入更多优质的流量，从而提高转化率。跟踪客户会员信息，尽可能多做客户回访，建立会员关系信息。建立口碑回头客。做大型活动前的预告信息通知。

2.营销手法：整体营销策略：集中利用淘宝系统推广方式，发掘潜力热销产品并大力推广，利用热销品拉动整体销售，优化销售各个环节，树立公司形象，尽量避免客服沟通成本，逐渐建立口碑。产品营销设计：产品在整体营销中要有两类，分别是销售拉动型和利润贡献型，销售拉动型要考虑产品购买量，在产品利润上可以做到微利;利润贡献型要考虑到产品品牌、竞争情况等因素，保证整体营销的利润。利用八二原则来说，我们的80%流量是由20%的拉动型产品带来的，而我们的80%的销售业绩是有20%的利润贡献型产品带来的。产品营销分为培育期，成长期、成熟期三个阶段，充分考虑羊群效用，寻找一切可以快速拉动新品销售热度的推广方式，在不同时期实现不同的价值。

3.培育期：包含产品选择、产品设计和产品推广布局三部分。产品选择是利用数据分析、客户反馈和市场寻访三个方面来确定产品范围，确定合适的产品后，产品拍照和产品描述设计然后发布;产品推广布局是设计并实施培养期产品的推广业务，通过热销产品搭配、网站其他产品描述推广、直通车推广、淘宝帮派推广、站外推广等全方位的推广方式推动。

4.成长期：是指产品销量稳定并利用客户搜索和直通车可以自然带动销售时，这时期主要工作是巩固产品的推广，并冲击淘宝人气搜索的前十名。

5.成熟期：是指产品处于同类产品的销量前五名，搜索在前五位可以看到，通过搜索的自然流量就可以稳定产品销售，这个时期的主要工作就是改为通过搭配和描述中产品推广来拉动下一拨热销品的销售。提高产品连带，提升客单价。

6.客户维护策略：对于客户细分为钢丝客户和一般客户，钢丝客户要通过QQ群或者旺旺群等紧密绑定，让他们成为我们新品的首批购买推动者和口碑推广者，一般客户通过定期的邮件或者短信进行营销，吸引客户二次消费。(需要客服人员完成)

7.产品价格营销策略：尽量不进行价格战营销，老客户的打折优惠可使用VIP制度，对所有人价格公平，商城正常销售最低折扣不低于7折(淘金币、双11大促除外)

店铺装修方面，先解决内部视觉设计为先，页面设计相当重要，应该给予消费者一个清晰明了的页面设计效果，再给予铺垫式的推广手法，短时间内提升知名度，增加收藏量，提升转化率。

二.关于参加团购网：

可才考虑参与各个团购网的合作，重点对象为拉手网、窝窝团、美团等重大团购网站，关于团购合作产品应根据工厂实质性库存需跟店铺安排，通过往期数据估算库存供应。更种公司资料备存，以应对各个团购网站的资料要求，与团购网站收录人员建立关系，长期合作。库存充足情况下可考虑参加组团。部分小团购网站可能因人气不足销量十分不理想，可继续维护关系，以备后期连续性合作，谨记，商家是以盈利为主，卖得出才是王道。不忽略任何一个拓展的机会，哪怕销量很少。

三.关于产品与库存问题：

专供网上销售的库存：一般而言一间常规的店铺大致需要50个产品填充整间店铺。考虑到自身的库存压货因素，我们可以压缩至40-45个款式，(后期关于客户维护设置店铺VIP需要50个产品才能设置)部分款式可以无需拥有库存，按照二八法则，需要定位选择2个款式作为主推款式，平时库存应该保证控制在现货30-50个以上，以免出现客人投诉等情况，在后期筹备活动等其他因素我们再重新估算实际需要的库存数量，以备工厂下单生产，活动前一个星期内必须有决定。冲信誉等产品应考虑更多的因素。考虑是否压货以免加重工厂的压力。如主推款式需要报名团购网，则应纳入团购预售出数量考虑。

四.人员安排：

人员配备方面前期需要美工和客服另外两个重要的工作岗位，人员不足需要建立弹性团队。基本稳定后可以考虑招聘推广专员辅助店铺推广。

客服：前期人员不足单一客服任务比较繁重，部分任务运营会给予帮助，工作如下：1.需要以良好的态度完成常规的客户信息回复，引导客人完成订单销售客人收货后不定期进行客户的回访，引导二次销售或者分享等工作。坚决做好有呼必应，有求必助。2.关于论坛发帖等部分需要在客服有空闲时间后完成，保证每天发2篇以上，内容需要是论坛关注度较高的内容，以及旺旺群，QQ群客服的关系维护，辅助店铺宣传推广。3.负责每天的订单打印以及审核，配货等工作。增加人员后实行轮班制度。

美工：主要负责店铺的视觉效果，以店铺次重优化页面，配合促销改良整店铺提高访问深度，做好宝贝的详情描述以提高店铺整体转化率。产品摄影需要美工独立完成，可边做边学。活动期间辅助每天发货的包裹打包完成。

运营：主要负责整体规划、营销、推广、客户关系管理等系统经营性工作日常改版策划、上架、推广、销售、售后服务等经营与管理工作收集市场和行业信息，提供有效应对方案制定销售计划，带领团队完成销售业绩目标，解决客户纠纷问题。维系活动资源以及团购网关系。安排活动的筹备工作以及策划。

推广：前期暂行由运营负责完成，后期人员到再行安排。

五.店铺活动安排：

跟踪各大活动，如：双12、淘金币，天天特价，等其他节日活动等详情需要参考淘宝活动的安排。

六.整体目标：

前一个月，主推款需要确定，以较低价格引入流量，服务好顾客，争取高评分，进行直通车推广，达一定销售数量要求参加淘金币活动，利用淘金币提升店铺品牌知名度，树立良好顾客印象，集中精力打造单一爆款带动店内其他产品，定期设计店铺活动，作引流作用，如：一元拍，满_减_，满_+1元换购，店铺VIP，单品包邮，全年包邮卡，等累积人气活动。定期参加一定的付费推广：钻石展位、淘客、超级麦霸、阿里妈妈推广、帮派广告位(直通车长期固定推广)等。以特殊手法引流但不可以做高虚高价格，再打低折扣销售，部分单品折扣不低于7折，除大促等淘宝大型活动外。2月后每天发单不少于30件。双12活动后通过各种优化以及引流作用目标定于每天50单以上!终极目标日单200!长期优化老顾客。同时保证好评率在98.5%以上，按照转化2%的目标来计算，进步人数为UV1万!计划虽完美但执行很重。

being a doctor is one of the most admirable occupations in the world. since i were very sick the moment i were given birth to, i couldn’t have lived on without the power of these magical doctors and nurses. so i wished to be a good doctor at a very young age to help other patients like me.consequently, after the college entrance examination, i applied for this medical college and attended successfully.as we all know, medical study is much tougher than other professions. besides some fundamental courses, there are more

professional subjects that require a good memory. although i am aware that i’m not good at memorizing, i won’t give in and i believe that tears and sweats will surely bring me success and realize my childhood dreams.

my name is ________. i am graduate from ________ senior high school and major in ________. there are ________ people in my family. my father works in a computer company. and my mother is a housewife. i am the youngest one in my family.

in my spare time, i like to read novels. i think reading could enlarge my knowledge. as for novels, i could imagine whatever i like such as a well-known scientist or a kung-fu master. in addition to reading, i also like to play pc games. a lot of grownups think playing pc games hinders the students from learning. but i think pc games could motivate me to learn something such as english or japanese.

my favorite course is english because i think it is interesting to say one thing via different sounds. i wish my english could be improved in the next four years and be able to speak fluent english in the future.

Hi， everybody!My name is …. I study in changan central primary school 大家好，我叫… 我在长安中心小学学习。.I am in Class 4 Grade 1 I like English very much. 我在一年级4班，我很喜欢英语，I study English everyday , I read books ,I listen to the tapes and watch videos我每天都学习英语。我读英语书, 听英语磁带，看英语光碟，,I believe I can speak good English !我相信我一定能说出漂亮的英语。

合同签订方：出租方：(甲方)

承租方：(乙方)

租赁物：华晨宝马520Li型(或豪华型)颜色_________车辆号牌________________。

租赁合同期限：自20__年__月__日至20__年__月__日。租赁费用：每月租金人民币壹万贰仟元整(不含汽油费，车辆保养费，驾驶员工资)租车押金一辆：陆万元整。押金、租金的支付方法：租车租金每月预付结算一次。租车押金一次付清。租金以现金、支票或托收方式支付到甲方银行账号：银行账号：户名：账号：开户行：

一、甲方的权利：

1、拥有车辆的所有权。且保证无第三方主张权利，保证乙方在租赁期间对车辆的使用没有障碍。

2、按期、足额收取双方认定的租赁费和相关押金。

二、甲方义务：

1、负担出租车辆的保险费、车船使用税、年度检验、车辆丢失车辆现值损失。

2、向乙方提供不低于一级技术状况的车辆，并提供齐全的行驶证件。

3、向乙方提供救援服务，具体办法执行甲方《救援制度)的规定。注：五环内24小时免费救援，

(1)接到救援电话后视救援地点远近2--4小时到达现场场。

(2)如故障2小时可以排除的现场排出故障，如2小时不能排除的安排同档次车型替换。

(3)救援内容不含更换轮胎、忘带钥匙、钥匙忘在车内。如确实需要救援五环内按每次100元收费。

4、负有对事故车辆及丢失车辆直接向保险公司理赔的责任。

5、协助乙方对交通事故的处理。

6、租赁前，甲方除了要保证车辆的发动机、仪表盘等技术状况良好外，还需保证车辆随车物件配备齐全，车内应该备有随车工具、备胎、灭火器、防盗装置等。

7、甲方负责车辆正常上路行驶一切手续.办-理.及费用、并承但车辆六种主险的费用(车损险、划痕险、玻璃破碎险、不计免赔、三者20万、司乘险2万)。

8、承担不低于70%的因交通事故或盗抢造成的租赁车辆现值损失。

9、承担保险公司相关条款范围内的第三者责任险。

10、对所获得的承租方信息负有保密义务。

三、乙方的权利：

1、按合同约定拥有车辆使用权。

2、有权获知保证安全驾驶所需车辆技术状况及性能信息。

四、乙方义务：

1、如实向甲方提供身份证、户口本、驾驶执照。或营业执照、代码证等身份证明。

2、按合同约定缴纳租金。

3、自行加注燃油料，且必须加注与车辆使用说明牌号一致的燃油料，(97#油料)。

4、按车辆使用说明对车辆进行日常的检查、保养，特别对机油、刹车油、冷却液、电解液、轮胎气压的检查，对制动、转向、灯光、刮水器、喇叭性能的监控。如发现异常，通知甲方后应即刻去华晨宝马4S店进行维修及保养。

5、乙方承担租赁车辆使用期内的车辆保养费用。保养地点按车辆购车地点4S店为准。或乙方就近的华晨宝马4S。