电商运营英语自我介绍【合集20篇】

My name is Li Haiqing. I am a local person who is years old. I am from chongqing and I am of the opinion that my hometown is a beautiful city.

Moreover, I would like to say something about my family. I have my mother ,my father,and my elder sisther,they love me very much,I know my parents have so much hops and dreams for me。So I must study well.

I have the confidence because I have such ability! I am kind-hearted, patient, outgoing and creative. I am a hard working student especially do the thing I

am interested in. I will try my best to resolve any problem no matter how difficult it is. I always believe that one will easily lag behind unless he keeps on learning.

In spare time, I like reading books, surfing on the Internet, listening to music like, classic, or light music, because they can make me feel relaxed. Nobody could keep on working efficiently, therefore proper amusement is a must. In addition, I insist on do some physical training such as running, and horizontal bar as well. By doing this, I can always stay healthy.

Thatrsquo;s all. Thank you for giving me such a valuable opportunity!

Nice to meet you, dear teachers and professors. I am honored to be informed to have this interview.

My name is Li Bai，coming from Rizhao, a beautiful city of Shandong Province. I graduated from Qingdao Technological University , taking software engineering as my major.

As for my strongest strength ,I think it is my responsibility in work and study ,which promote me unceasingly devote myself to my work. In group cooperative work, I always try my best to finish my part on time and make sure that correct.

In my spare time, I am big on reading books, especially those about biography. These stories of famous person make me wise. I also have passion for running. During the days preparing for the postgraduate entrance examination, I persisted in running every day except raining day.

When I prepared my graduation thesis，my adviser impressed me deeply. He is hard-working and treat learning very seriously. Sometimes he repeats my email ,telling me many details about what should I do and where I should focus on. So that, I realize I need learn more and more practice. If I am given a chance to study at your esteemed university ,I will concentrate on my study and make great efforts to master my subjects.

So that is all, thank you for your attention!

My Future Will Be Bright

I have a belief deep down within my heart that my future will be bright.

My future will be bright with all my loving families. Whether time find us far apart or it keeps us close together, they are always standing by my side.

My future will be bright with all the close and caring friends of mine. Whenever I am sad and down, I know they would hold my hands and warm my heart.

My future will be bright with the belief in brighter days. Life doesn’t always play by rules, and we must face the fact that there are days that things could be better. But I have a belief which see me through the dark times.

I have a belief that joys once lost can always be found.

I have a belief that there is rainbows after every storm.

I have a belief that in the long run, my efforts will give back as much as I give, without a doubt.

This belief gives me hope that is as certain as sun when the world seems to be wearing a frown.

It is a steady and joyful light in my life.

It is a blessing I continue to count on through the years.

It is a light that will shine in me until the end of time.

It is a treasure a million times more valuable than the ones some people spend a lifetime trying to find.

Now, m dear friends, carry the sun inside you, and reach out for the dreams that guide you where you want to go. You have what it takes to make your path of succe.You have the courage and strength to see things through. You have the smile that will guide you to the beautiful tomorrows.

So, with so much to be thank for, I believe that my future will be bright, and I believe that our future will be bright!

I am ____ . I was born in_____ . I graduate from senior high school and major in English. I started learning English since I was 12 years old. My parents have a lot of American friends. Thats why I have no problem communicating with Americans or others by speaking English.

In my spare time, I like to do anything relating to English such as listening to English songs, watching English movies or TV programs, or even attending the activities held by some English clubs or institutes. I used to go abroad for a short- term English study. During that time, I learned a lot of daily life English and saw a lot of different things.

I think language is very interesting. I could express one substance by using different sounds. So I wish I could study and read more English literatures and enlarge my knowledge.

各位考官好,今天能够站在这里参加面试,有机会向各位考官请教和学习，我感到非常的荣幸.希望通过这次面试能够把自己展示给大家，希望大家记住我.我叫,今年**岁.汉族,法学本科.我平时喜欢看书和上网浏览信息.

我的性格比较开朗,随和.能关系周围的任何事,和亲人朋友能够和睦相处,并且对生活充满了信心.。在外地求学的四年中，我养成了坚强的性格,这种性格使我克服了学习和生活中的一些困难,积极进去.成为一名工作者是我多年以来的强烈愿望。如果我有机会被录用的话，我想,我一定能够在工作中得到锻炼并实现自身的价值，同时,我也认识到，人和工作的关系是建立在自我认知的基础上的，我认为我有能力也有信心做好这份工作。岗位是一个工作,它追求的是,而我本身也有优点和特长与之相切合，所以,这份工作能够实现我的社会理想和人生价值,希望大家能够认可我,给我这个机会!

Goodafternoon, teachers! Today, I`m very happy to make a speech(演讲) here. Now, let me introduce (介绍)myself. My name is ZhuRuijie. My English name is Molly. I`m 12. I com#e from Class1 Grade 6 of TongPu No.2 Primary School. I`m an active girl. I like playing basketball. Because I think it`s very interesting. I`d like to eat potatoes. They`re tasty(好吃的). My favourite colour is green. And I like math best. It`s fun. On the weekend(在周末), I like reading books in my room. I have a happy family. My father is tall and strong(强壮).My mother is hard-working(工作努力) and tall, too. My brother is smart.(漂亮) And I`m a good student. My dream(梦想) is to be a teacher, because I want to help the poor (贫穷的)children in the future(在将来). Thank you for listening! Please remember(记住) me!

Good morning,Im glad to be here with you.My name is Youtheme.I am 18 years old and come from youtheme Primary School.

There are theer members in my family.My dad is a ,My mom is a .Iam a happy girl/smart boy.I like piaying PC game.

I think its very interesting.My favourite clss is .Becuase Ican learn a lot.

And English is very useful I hope I could speak English well.Thank you.

My name is . I am graduate from senior high school and major in . There are people in my family. My father works in a computer company. And my mother is a housewife. I am the youngest one in my family.

In my spare time, I like to read novels. I think reading could enlargemy knowledge. As for novels, I could imagine whatever I like such as a well-known scientist or a kung-fu master. In addition to reading, I also like to play PC games. A lot of grownups think playing PC games hinders the students from learning. But I think PC games could motivate me to learn something such as English or Japanese.My favorite course is English because I think it is interesting to say one thing via different sounds. I wish my English could be improved in the next four years and be able to speak fluent English in the future.

Hello everyone. My name is .... I am a student of Grade eight . I am anoutgoing , lovely girl and I am so welcomed by my friends and my classmates.

I often go to the movies with my friends on weekends. I can aslo play theviolin and have won many prizes in the competitions. I take violin lessons twicea week.

It is a little hard for me but I am very happy , because I have a dream. Iwant to be a great violinist one day.

Thank you.

大家好。 我的名字是......我是八年级的学生。 我是一个外向的，可爱的女孩，受到我的朋友和同学的欢迎。

我经常在周末和朋友一起去看电影。 我也可以拉小提琴，并在比赛中赢得很多奖项。 我每周两次上小提琴课。

这对我来说有点难，但我很高兴，因为我有一个梦想。 我想成为一名伟大的小提琴手。

谢谢。

Good afternoon! Im great honored to meet you here.Now allow me to give a brief self-introduction:

Im ,26 years old , born in city ,HeNan Province.In year 1996,I entered *University, majoring in Machincal Designing and Producing. During those 4 yearsstudy,I worked hard and I was always active in various activities . I gained the first scholarship for four times and I joined the Communist Party at the college.After my graduation in June 20xx,I worked in --------company.I got a position in the Technology Department the first year and I was involved in several internet projects, such as the one for College student Recruitment in Henan Province and the one for Computer Center in Mathmatics Department in Zhengzhou University. Owning to my hard work ,I was rewarded the Best Newcomer Prize in the year 20xx. The next year, I was transferred into the Principal Customer Department, responsible for the Developing and strengthening a good relationship between the principal customers and my company .Two major customers, Henan Provincipal Department of Transportation and Henan Provincial Department of Personnel, are under my work. However,with time going on ,the more I experienced, the clearer I realized that Im really interested in the Enterprise Management .I find many enterprises have the problem of an unmatched management to its developing speed . Im eager

to learn more about management and I hope I can study further in this University. So I resigned in August , 20xx and started the way to pursuing my studies. After about half years hard work, Im finally standing before you honorable professors now. Im really excited . Though Ive sacrificed much on my way to pusuing studies, I believe its worthwhile. I believe working hard will finally be repaied .Thank you !

Talking about myself

My name is Liu Fang. I’吉林省). I’m eleven years old and my birthday is in June. I’第一小学). I can speak a little English. English is my favorite subject. It’s very interesting. But I don’t like math. It’s too like doing something喜欢做某事) with friends after school. (护士). I love them very much.

自我介绍

我的名字叫刘芳，是一个中国女孩。我住在延吉，吉林省的一个小城市。我今年十一岁，出生于六月。我在第一小学上学。我能说一点英语，英语很有趣，是我最喜欢的科目。但是我不喜欢数学，它太难了。我喜欢在放学后和朋友打篮球。我有一个快乐的家。我妈妈是护士，我爸爸是警察。我十分爱他们。

Good morning, everyone! My name is yibo. I’m 8. I come from talisman school.

I like sports. Such as: football, Ping-Pong ball and so on.

I have a happy family. My father is strong. My mother is beautiful. I love my father and my mother. I love my teachers too!

That’s all. Thank you!

网店客服实习报告5000字

一、实习目的：

引导自己深入社会，获得实际的工作知识和技能，进一步掌握和巩固所学的技能、理论知识，培养学生的劳动观念和良好的职业道德素养，全面提高人才素质。让自己对自己未来的工作方向和工作内容有初步的认识。培养自己在外工作与上司之应付进退，与同事之相互配合和团队精神，对工作之全盘负责。为以后的工作奠定基础。

实习网店：

店铺介绍：创店时间是2017年9月30日。经过5年的努力，现在的卖家信用已经达到四个皇冠。该网店主要经营:服装/化妆品/香水/护肤品/彩妆/化妆包/韩国饰品。

二、实习内容：

1、实习岗位：网店客服

2、实习工作职责：

(1)日常网店管理：负责宝贝的上架和宝贝卖完之后的下架、每天上班第一件事情就是把电脑打开，登陆旺旺、处理旺旺上的留言。

(2)买卖沟通：使用淘宝旺旺和顾客进行交流，回答顾客咨询的问题，帮助他们成功购买商品。如果买家没有确定商品的属性，买家又不在线，给买家留言和打电话让他确定商品的属性。

(3) 使用系统接受处理网店订单，打包发货，物流跟踪

(4) 货物进出管理：没有库存的商品马上联系卖家送货，买出去的商品检查商品的质量、数量。核对卖出去的商品与订单上的是否一致。

(5)盘点库存：对货架上的商品进行清理，了解那些是热卖商品，那些卖得不是很好的，尽可能使库存数量做到最少、最有效。

(6)评价：对买方进行评价工作。

三、实习结果：

经过这一段时间的实习，清楚地了解了网店客服的工作流程和日常事务。每天在网络上与人沟通交流，使自己的口才也得到了很大的锻炼。

在工作中学到了很多技巧，同时也学到了很多与人沟通和交流的手段，主要表现在以下几个方面：

(一)上架技巧

搜索结果排名规律影响商品排名的关键因素有两个，分别是“剩余时间”和“是否推荐商品”。其中的剩余时间=宝贝有效期-(当前时间-发布时间))

淘宝会根据商品上架时间来排序的，也就是说剩余时间越短，商品就越靠前，因此，商品剩余时间越少，商品就越容易让买家就越容易看到。同时还要考虑到买家在什么时候上网人数最多，据统计上网人数最多的时候是10:00-11:30、15:30-17:30和19:30-21:30。基于以上两点考虑，为了使获得更好的宣传效果，赢得更多更有利的商品推荐机会，在以后新品上架过程中建议按照如下方法上架商品。

a、选择上架时间为七天。这样就比选择14天多了一次下架的机会，当然可以获得更多的宣传机会

b、商品一定选择在黄金时段内上架。在具体操作中，可以从11:00-16:00、19:00-23:00，每隔半小时左右发布一个新商品。为什么不同时发布呢?原因很简单啊，同时发布，也就容易同时消失。如果分隔开来发布，那么在整个黄金时段内，都有即将下架的商品可以获得很靠前的搜索排名，带来的流量也更高(这个是否半小时发布一件得根据具体情况、时间、新品在黄金时段上架，这一点很重要)

c、所有的橱窗推荐位都用在即将下架的商品上.(多关注.放在一些比较热门的.快要下架的商品上面.这个要求随时关注产品的下架时间.)

(二)买卖沟通

核心关键词：诚信、专业、热情、耐心、服务……(另外开心与幽默对做好生意也非常有帮助)

认识:店长与客户沟通一般以淘宝旺旺为主，多数用文字交流。旺旺沟通的优点是显得更从容坦然，表达得更充分。可以掩饰语言交流上的弱点，给对方好的第一印象。缺点是不直接，有虚拟成分，需要建立信任感的时间较长。

1、学会尊重，要从内心深处尊重客户。多用“您”，多写短句，多按回车键，别让客户久等。不管客户以哪种姿态和你交流，傲慢也好，怀疑也罢，要象大侠郭靖一样，以真诚对待所有的人，不管你善意敌意。不以顾客出手阔气而谄媚，真心尊重顾客，因为不了解你，现在她可能是小气的.，但是将来她可能就是大气的。

2、学会赞美，用真诚赞美赢得客户的心。通过聊天交流，发现客户的优点，用最美好的语言赞美对方。

3、多使用旺旺表情。旺旺的表情是所有的交流工具中最美的表情。初步接触多用微笑、握手，熟悉了用憨笑、大笑、干杯，再后来就可以用飞吻、拥抱了。表情是使用旺旺的优势，是沟通的润滑剂。

4、学会耐心。这一点说的轻松，做起来还真难。

5、换位思考，诚恳待人。这也是人人知道的技巧.但是请您自问：“我真的做到了吗?如果真能站在顾客角度，您就会发现有很多不能理解的都理解了，有很多不能接受的要求也接受了

6、实事求是，不隐瞒缺点。网购的很多纠纷缘起于卖家的隐瞒

7、热情如火，持之以恒。卖家真正的热情不是在成交前，而是成交之后。买家购买之前，卖家对买家热情，购买之后，还能保持原有的热情.把每个淘友当成朋友，那么您的热情是不会先多后少的。

8、区别对待不同的客户.是否研究过客户的类型?

一是交际型，有的客户很喜欢聊天，先和您聊了很久，聊得愉快了就到您的店里购买东东，成交了也成了朋友，至少很熟悉了。二是购买型，有的顾客直接买下您的东东，很快付款，收到东东后也不和您联系，直接给您好评，对您的热情很冷淡。三是礼貌型，本来因为一件拍卖的东东和您发生了联系，如果您热情如火，在聊天过程中运用恰当的技巧，她会直接到您的店里再购买一些东东，售后热情做好了，她或许因为不好意思还会到您的店里来。四是讲价型，讲了还讲，永不知足。四是拍下不买型。对待这5种客户，都要热情如火，要把重点放心第1、3种，对于第2种类型的，不要浪费太多的经历，如果执着地和她保持联系，他会认为这是一种骚扰。对待第4种要咬紧牙关，坚持始终如一，保持您的微笑。对待第5种，可以投诉、警告。也可以全当什么都没发生，因各自性格决定采取的方式，不能说哪个好，哪个不好。

9、倾听为主，顺着顾客的思路走，适当引导。真正的语言艺术不是说的天花乱坠，而是默默的倾听.顾客既然关注您的东东，一般是研究过了，您只需要回答她提出的问题就行了。如果顾客真的很外行，哪里不明白自然会逐个问您的，您可以根据顾客的问题，适当引导到交易上来，不要过分急于求成。

(三)应对买家的讨价还价

1.较小单位报价法.(根据我们店的情况..一般强调数量.)

2.证明价格是合理的

无论出于什么原因，任何买家都会对价格产生异议，大都认为产品价格比他想象的要高得多。这时，必须证明产品的定价是合理的。证明的办法就是多讲产品在设计、质量、功能等方面的优点。通常，产品的价格与这些优点有相当紧密的关系，正是所谓的“一分钱一分货”。可以应用说服技巧，透彻地分析、讲解产品的各种优点，指明买家购买产品后的利益所得远远大于支付货款的代价。

当然，不要以为价格低了买家一定会买。大幅度降价往往容易使买家对产品产生怀疑，认为它是有缺陷的，或是滞销品。有些时候，产品的价格要稍微提高一些才能打开销路。

总之，一句话：只要你能说明定价的理由，买家就会相信购买是值得的。

3.在小事上要慷慨

在讨价还价过程中，买卖双方都是要做出一定让步的。尤其是作为网店主而言，如何让步是关系到整个洽谈成败的关键。

就常理而言，虽然每一个人都愿意在讨价还价中得到好处，但并非每个人都是贪得无厌的，多数人是只要得到一点点好处，就会感到满足。

正是基于这种分析，网店主在洽谈中要在小事上做出十分慷慨的样子，使买家感到已得到对方的优惠或让步。比如，增加或者替换一些小零件时不要向买家收费，否则会因小失大，引起买家反感，并且使买家马上对价格敏感起来，影响了下一步的洽谈。反之，免费向买家提供一些廉价的、微不足道的小零件或包装品则可以增进双方的友谊，网店主是决不会吃亏的。

4.比较法

为了消除价格障碍，网店主在洽谈中可以多采用比较法，它往往能收到良好的效果。

比较的做法通常是拿所推销的商品与另外一种商品相比，以说明价格的合理性。在运用这种方法时，如果能找到一个很好的角度来引导买家，效果会非常好，如把商品的价格与日常支付的费用进行比较等。由于买家往往不知道在一定时间内日常费用加起来有多大，相比之下觉得开支有限，自然就容易购买商品了。

一位立体声录音机网店主曾向他的买家证明其录音机的价格，只相当于买家在一定时期内抽香烟和乘公共汽车费用的总和。

另一位家庭用具网店主则这样解释商品的价格：这件商品的价格是2017元，但它的使用期是2017年，这就是说，你每年只花200元，每月只花16元左右，每天还不到6角钱。考虑到它为你节约的工作时间，6角钱算什么呢?

5.讨价还价要分阶段进行

和买家讨价还价要分阶段一步一步地进行，不能一下子降得太多，而且每降一次要装出一副一筹莫展、束手无策的无奈模样。

有的买家故意用夸大其辞甚至威胁的口气，并装出要告辞的样子吓唬你。比如，他说：“价格贵得过分了，没有必要再谈下去了。”这时你千万不要上当，一下子把价格压得太低。你可显示很棘手的样子，说：“先生，你可真厉害呀!”故意花上几十秒钟时间苦思瞑想一番之后，使用交流工具打出一个思索的图标，最后咬牙作出决定：“实在没办法，那就??”比原来的报价稍微低一点，切忌降得太猛了。

当然对方仍不会就此罢休，不过，你可要稳住阵脚，并装作郑重其事、很严肃的样子宣布：“再降无论如何也不成了。”在这种情况下，买家将错觉为这是最低限度，有可能就此达成协议。也有的“铁公鸡”买家还会再压一次，尽管幅度不是很大：“如果这个价我就买了，否则咱们拜拜。”这时网店主可用手往桌子一拍，“豁出去了!就这么着吧”，立刻把价格敲定。实际上，被敲定的价格与网店规定的下限价格相比仍高出不少。

6.讨价还价不是可有可无

像挤牙膏似的一点一滴地讨价还价，到底有没有必要呢?当然有必要。

首先，买家会相信网店主说的都是实在话，他确实买了便宜货。同时也让买家相信网店主的态度是很认真的，不是产品质量不好才让价，而是被逼得没办法才被迫压价，这样一来，会使买家产生买到货真价实的产品的感觉。

网店主千方百计地与对方讨价还价，不仅仅是尽量卖个好价钱，同时也使对方觉得战胜了对手，获得了便宜，从而产生一种满足感。假使让买家轻而易举地就把价格压下来，其满足感则很淡薄，而且还会有进一步压价的危险

7.不要一开始就亮底牌

有的网店主不讲究价格策略，洽谈一开始就把最低价抛出来，并煞有介事地说：“这个最低价，够便宜的吧!”

网店主的这种做法其成功率是很低的。要知道，在洽谈的初始阶段，买家是不会相信网店主的最低报价的。这样一来，你后悔也来不及了。这时你只能像鹦鹉学舌一样反来复去他说：“这已是最低价格了，请相信我吧!”此时此刻若想谈成，只能把价格压到网店要求的下限价格之下。

8.如何应付讨价还价型买家

在买家当中，确实有一种人胡搅蛮缠，没完没了地讨价还价。这类买家与其说想占便宜不如说成心捉弄人。即使你告诉他了最低价格，他仍要求降价。对付这类买家，网店主一开始必须狠心把报价抬得高高的，在讨价还价过程中要多花点时间，每次只降一点，而且降一点就说一次“又亏了”。就这样，降个五六次，他也就满足了。

有的商品是有标价的。因标有价格所以降价的幅度十分有限，每一次降的要更少一点。

四、实习体会

经过这次实习，我对未来充满了美好的憧憬，在未来的日子，我将努力做到以下几点：

(一) 继续学习，不断提升理论素养。

在信息时代，学习是不断地汲取新信息，获得事业进步的动力。作为一名年轻大学生更应该把学习作为保持工作积极性的重要途径，不断努力提高自己的理论素养，使自己所学的得到充分的运用

(二) 努力实践，自觉进行角色转化。

“理论是灰色的，生活之树常青”，只有将理论付诸于实践才能实现理论自身的价值，也只有将理论付诸于实践才能使理论得以检验。同样，一个人的价值也是通过实践活动来实现的，也只有通过实践才能锻炼人的品质，彰现人的意志。

从学校走向社会，首要面临的问题便是角色转换的问题。从一个学生转化为一个单位人，在思想的层面上，必须认识到二者的社会角色之间存在着较大的差异。学生时代只是单纯的学习知识，而社会实践则意味着继续学习，并将知识应用于实践，学生时代可以自己选择交往的对象，而社会人则更多地被他人所选择。诸此种种的差异。不胜枚举。但仅仅在思想的层面上认识到这一点还是不够的，而是必须在实际的工作和生活中潜心体会，并自觉的进行这种角色的转换。

(三) 提高工作积极性和主动性

展现在自己面前的是一片任自己驰骋的沃土，也分明感受到了沉甸甸的责任。在今后的工作和生活中，我将继续学习，深入实践，不断提升自我，努力创造业绩，继续创造更多的价值。

My name is and Im from .Right now,Im a student.I study very hard every day.I like going to school because Im eager to learn.I enjoy learning English.Its my favorite class.I like to make friends and I get along with everyone.This is the introduction I give whenever I meet new people.It tells people a little bit about me and about what I like to do.

my name is haoword. wanjun is my given name. wan means sweet and jun means person, so my name means a sweet-tempered girl. i actually am! but you can call me june, for your convenience, j-u-n-e, its similar to my chinese name jun. i am from enping, a small city in the southwest of guangdong province, near hongkong and macao. maybe you have never been there before, its well known for the hot springs there.

my hometown is wuhan, so i speak hubei dialect in addition to mandarin.i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!

my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a days work in several hours. i couldnt bear the boredom of having nothing to do, so i quit.

my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services i provided.

im interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although ive never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards.i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. thats about all.

Good morning， my name is Jack。 It is really a great honor to have this opportunity， and I believe I can make good performance today and consequently be enrolled in your prestigious university。 Now I will introduce myself briefly。 I am 21 years old，born in Hei Longjiang province， northeast of China， and I am a senior student at Beijing University。 My major is packaging engineering。 And I will receive my bachelor degree after my graduation in June。 In the past four years， I spent most of my time on study。 I passed CET4/6 with a ease and acquired basic theoretical and practical knowledge of packaging and publishing。 Besides， I have attended several packaging exhibitions held in Beijing， which really showed our professional advantages。 I have taken a tour to some big factories and panies， through which I got a deep understanding of domestic packaging industry。 Compared to developed countries， unfortunately， although we have made extraordinary progress since 1978， our packaging industry is

still underdeveloped， messy and unstable， and the situation of employees in the field is awkward。 But I have full confidence in its bright future if only our economy can be kept at the growth pace still。 I guess you may be interested in why I choose law as my future major and what is my plan of graduate life。 I would like to tell you that to pursue law is one of my lifelong goals。 I like my major packaging and wont give it up。 If I can pursue masters degree here， I will bine law with my former education。 I will work hard in such fields as patent， trademark and copyright on the basis of my years study in packaging and publishing。 As to my character， I cannot describe it well， but I know I am optimistic and confident。 Sometimes I prefer to stay alone， reading and listening to the music， but I am not lonely， for I like to chat with my classmates about almost everything。 My favorite pastime is to play volleyball， to play cards or to surf online。 From life at university， I learn how to balan

ce study and entertainment。 By the way， I was an actor in our amazing drama club。 I have a few glorious memories on stage。 That is my pride。

光阴如梭，20xx年就已经成为历史了，内心不禁感慨万千！转眼间又将跨过一个年度之坎，回首过去的一年，虽没有轰轰烈烈的战果，但也算经历了一段不平凡的考验和磨砺。非常感谢领导给我这个锻炼的平台，令我在工作中不断的学习，不断的进步，慢慢的提升自身的素质与能力。回首过往，电子商务已陪伴我走过了人生很重要的一段时间，使我懂得了很多。在此我向公司领导以及全体同事表示最衷心的感谢！正是有你们的协助才能使我在工作中更加的得心应手，也是因为有你们的帮助，才能令我在电子商务的发展更上一个台阶。在工作上，围绕部门的中心工作，对照相关标准，严以律己，初步的完成了各项工作……

以下把个人的只要工作职责叙述如下：

一、职责分工

1、负责打印网店每天交易成功的交易单、发货单、快递单 ；

2、每天的发货扫描操作,处理问题件的快递单更改等；

3、邮寄单运输及派送查询；

4、疑问件与物流客服及时沟通；

5、配合仓储人员对商品进入库管理,盘点；

6、预约B2C网站送货时间，协调安排

7、线上，线下订单ERP系统发货以及退换货单，移仓单的打印

8、整理各个运营渠道、自营渠道回单收集以及归档

以踏实的工作态度，适应商务部门的工作特点

1、发货时，一定要严格审核领用手续是否齐全，并要严格验证审批人的签名式样，对于手续欠妥者，一律拒发；

2、物品出库或入仓要及时打印出库单或入库单，随时查核，做到入单及时，月结货物验收合格及时将单据交与供应商,做到当日单据当日清理；

3、做好月底仓库盘点工作，及时结出月末库存数报财务主管，做好各种单据报表的归档管理工作；

三、尽职尽责，做好本职工作

1、出入库及库存管理

产品入库要求越来越严格，不符合条件坚决不入库；目前入库在物流流程中还是比较薄弱的一个环节，将制定更加详细的验收规则、做到到货检验双人把关、入库产品贴上明显的标识标签；真正做到所有入库的产品都带着正确的信息和相关证件进入我司系统的。

2、严把出库关：产品出库后直接面对客户，所以我们严把出库检验关，使出库差错率保持在很低的水平；但是依然有发多、发少甚至发错货的现象出现，自己解决不了的问题我们转向外部学习，把学习到的经验立即用于工作实践中；在新的一年里，我们要更多的向外面学习、邀请专业人士对我们进行专业性技能培训，用时代的财富来丰富我们的技能和管理经验，真正把住出库关，把出库差错率降到最低水平。

订单审核工作需仔细、谨慎     系统数据录入工作得细心、耐心 以下罗列仓储物流部的制度建设：用制度来规范操作：制度制订出来之后要坚持执行，并在实践中不断完善和改进；一些新的改进化建议、新的决定、新的措施等以制度形式固定下来以规范操作并得以延续。举例如下：我们坚持每季度进行盘点，每次盘点都发现了一些平时操作上的问题或者错误，及时进行纠正，并完善、修订相应制度或流程以避免类似的问题再次发生；盘点由原来的先盘点再与ERP核对改善为直接从ERP导出库存表进行盘点，省去了核对的环节，并避免核对不到造成的虚库存；再到学习深航的动态盘点，目前每月进行一次动态盘点，更及时的发现问题、解决问题。由于人手原因，在20xx年下半年的动态盘点就搁置了。20xx年制订的发货追踪制度，由原来的手工统计发展到在ERP新开模块直接录入ERP；由原来的仅仅录入基本发货信息到录入发货重量、发货运费、有无签单。坚持持续执行并不断完善各种制度，同时用制度来规范操作；相信在我们不断的努力下仓储物流部工作规范化、标准化操作的目标能够逐步实现，并走向成熟。

1、库存管理：对库存产品进行了重新布局，使陈列更加合理；下半年库存量的差错率严重。原因：人员缺乏，出库把关力度不够，希望在20xx年公司为能物流部增加人手，能使每一单货物出入仓库做到双人把关，使整个出入库环节更加严密。

2、物流运输普件运输，加强了对中通、圆通等长期合作物流公司的管理，更充分的发挥其运输能力。尤其加大力度进行发货追踪，基本做到每票发货都及时跟踪到送达客户手上，并把发货信息及时录入ERP。

3、人员分工在过去的一年里，仓储部同事不断强化着分工协作的理念、在各自的岗位上强化着自己的技能水平。首先明确自己的分工，每个人知道在团队里我需要做什么，并不断熟练、丰富自己的技能水平，做好自己的分内事；一个团队要成为一个有机的整体还要相互协作，一个岗位多人胜任，团队里有成员缺席或者外出其他成员能够补上，某项工作成为流程的瓶颈时、其他成员能够来支援，这样才能保证部门流程的正常运转。为了把工作做好、为了把每天该发的货发出去，仓储部同事几乎每个工作日都或长或短的夜以继日的工作着，保持着每天24小时、一年365天不间断的值班，平均每人每月加班60个小时（相当于8个工作日）以上，正是仓储部同事的辛勤付出、通力合作才换来物流部工作的不断好转，也得到了各个部门同事的认可。

4、存在的问题

（1）要多吸取同行的先进经验，持续改善仓库管理、质控管理工作；多寻找专线物流公司、开拓多渠道的服务，争取把发货运输工作再上一个台阶。

（2）随着公司的业务范围的扩大，开始经营多种品牌产品。我们还缺乏这类产品管理的经验，要多多学习产品知识，不断积累经验。

以下阐述个人存在的问题与不足：

1、自己存在的问题

通过一年来的工作，我也清醒的看到自己还存在很多不足，主要是：

一、沟通不够，有些想法，有些思想关于工作的，关于制度的，总是自己憋着不说，等别人说出来的时候，心里又有些不舒服，其实这些我早就想都了，只是我没提出来，主要是不知道该如何沟通，在什么场合，开口的第一句话我该怎么说。

二、工作的创造性还不够强，工作中会遇见很多的新情况，需要特殊对待，对于特殊对待的方法总是束手无策，需要得到领导的指导与帮助。

2、今后努力的方向不断的学习，学会沟通，同时也希望得到公司的帮助，安排去学习，在接下来的工作中争取提高领悟能力，在同事的帮助下，希望在工作创造性方面得到进步。

总之，一年来，收获很大，我坚信工作只要尽心努力去做，就一定能够做好。我决定在接下来的工作中努力提高自己的的素质与修养，多学习为人处事的哲学，超越现在的自己，争取更大的进步！同时，希望在20xx年能够实现努力方向，新的一年意味着新的起点新的机遇新的挑战，我决心再接再厉，一定努力打开一个新的工作局面！

负责公司电商平台项目规划、建设、运营及管理工作，带领团队达成预期目标；

协助开展公司在各直播平台的运营，开发网红直播带货渠道，完成销售目标；

负责店铺整体规划、营销、推广、客户关系管理等系统经营性工作，制定年度、季度、月度营销计划，并对计划完成情况负责；

负责店铺的产品分析定位、商品定价、确定主推商品、分析销售情况，制定运营方案以及费用预算；

规划商品类目，制定商品类目发展方向。分析品类的运营销售情况，优化运营模式，以提升商品销售额及用户转化率；

对网上店铺的IP、PV、UV、销量、跳出率、地域分布、转化率等做出专业的数据分析及做好竞争对手网站的数据采集、评估与分析，及时掌握电子商务的市场变化，指导公司的产品策略、销售和推广计划的制定；

熟悉美工软件，有优秀的审美能力，能审核把控设计作品，并给出具体建议；

负责电子商务团队的日常工作管理和协调，建立各部门的基本操作流程。

Hello, My mame is Ada. I am 11 years old. I am a quiet girl. I study in Lin Pu No.1 Primary School. My favourite food is ice cream. It’s sour. My favourite teacher is art teacher. My favourite class is art class. My favourite animal is squirrels. My favourite drink is juice. My favourite fruit is strawberries, because it’s sour.I am helpful at home. I can sweep the floor, cook the meals, clean the bedroom, water the flowers, empty the trash, set the table, make the bed, do the dishes, wash the clothes and put away the clothes.

Can you be my friend ?

Good afternoon， my dear teachers:

It’s my great pleasure to stand here for this interview。

First， let me introduce myself。 My name is and you also can call my English nickname 。

I like a word said by Napoleon: I succeeded because I will it; I never hesitated。 I believe in all time: If you think you can， you can。

I e from ， the capital of province and will graduate from the management of department of university， in July this year。 In undergraduate period， I achieved scholarship when I was sophomore and junior， meantime I became the chairman of pingpong club。

In term of which， you could feel I am an optimistic and active man。 Moreover， I am a thoughtful student。 Specially， I am pretty good at learning form daily life and study。 It is energetic of me to think some meaningful issues。 When I face to problems， I am capable of analyzing and settling them by myself。 If the matter is special intricate， I also can corporate well with others as a team。

In spare time， I have broad interests like many other young people。 Sport and reading are my favorites。 I am also a pure sport fan。 In all of these， I do well in playing Pingpong， there are several medals I won as the captain of school or department team include individual game and team games。 Taking part in some sport game can help me study energetically。

In this fast-change time， I am also skillful in operating puter and network。 Frequently I exchange with other people by making ments in the forum on line。 In additional， I am familiar with searching for information in internet。

I have past cet6 test， however， I am aware that there’s lots of room to develop my English speaking。

In the past one year， I have been preparing for the postgraduate examination。 In this course of studying， on one hand， I gain knowledge in some fields， more importantly accumulated enough study ability and willpower for further developing in this famous school。 Now all my industrious work has gain return for this opportunity to present myself here。

I will appreciate it very much if you could send me the chance to further my study toward management。

My name is . With a clear and crisp crying sound, broke the peace of the morning on October 10, 20xx, 34 points "on time" at seven o clock I came to this colorful world, like angels landing beside my dear mom and dad.

At that time, my parents said that I was the best present given to them by god. But now, when I was mischievous, capricious and disobedient, they said that I was a "collection of debt" to their debt collection. Alas! I dont understand what the adults say.

My favorite things to do with "three". These three things is the "play", "play" or "play". Therefore, the adults always said I play too much, but they dont just wish I had a happy childhood? "Play" is the happiest thing for me. Oh, I dont understand!

My favorite person is my sister, tongtong, she is a little fat, I always call her "little fat", but my mother wont let me call her, saying that my aunt will not be happy.

But I like to call her because she is chubby and cute. Every Friday, she would come to the kindergarten with her grandmother to pick me up from school, and I would proudly introduce my sister to my classmates. I liked her very much, but every time I used a warm hug to express her affection for her, she could not support her, she fell on the floor, and then she kept crying and crying.

Yes, dont look at my appearance of quiet, crazy, more than a boy.