电商运营英语自我介绍精彩20篇

：My name is Liu yang. I`m a thirteen-year-old boy. I`m a student of Class Four, Grade Seven in the No.3 middle school from Luo yang . My study is well. I`m tall and strong. I`m a diligent boy. I study hard at all my lessons. My dream is to be a knowledgeable man. I know it`s very hard. The way is very long. But I will try my best to do it well. And I belive myself. I have many hobies. They are reading, running, swimming, playing, basketball, climbing and playing table tennis. Everyday I all need some time to reading. On Saturdays I play basketball or play table tennis with my friends. In my free time, sometimes I help my mother with housework or do what I want to do. I have a colorful life!

we are the world ,we are the future

omeone said “we are reading the first verse of the first chapter of a book, whose pages are infinite”. i don’t know who wrote these words, but i’ve always liked them as a reminder that the future can be anything we want it to be. we are all in the position of the farmers. if we plant a good seed ,we reap a good harvest. if we plant nothing at all, we harvest nothing at all.

we are young. “how to spend the youth?” it is a meaningful question. to answer it, first i have to ask “what do you understand by the word youth?” youth is not a time of life, it’s a state of mind. it’s not a matter of rosy cheeks, red lips or supple knees. it’s the matter of the will. it’s the freshneof the deep spring of life.

a poet said “to see a world in a grain of sand, and a heaven in a wild flower, hold infinity in the palm of your hand, and eternity in an hour. several days ago, i had a chance to listen to a lecture. i learnt a lot there. i’d like to share it with all of you. let’s show our right palms. we can see three lines that show how our love.career and life is. i have a short line of life.

what about yours? i wondered whether we could see our future in this way. well, let’s make a fist. where is our future?

where is our love, career, and life? tell me.yeah, it is in our hands. it is held in ourselves.

we all want the future to be better than the past. but the future can go better itself. don’t cry because it is over, smile because it happened. from the past, we’ve learnt that the life is tough, but we are tougher. we’ve learnt that we can’t choose how we feel, but we can choose what about it. failure doesn’t mean you don’t have it, it does mean you should do it in a different way. failure doesn’t mean you should give up, it does mean you must try harder.

as what i said at the beginning, “we are reading the first verse of the first chapter of a book, whose pages are infinite”. the past has gone. nothing we do will change it. but the future is in front of us. believe that what we give to the world, the world will give to us. and from today on, let’s be the owners of ourselves, and speak out “we are the world, we are the future.”

Hello, my professors.It’s a fine day today,and i’m very pleased to meet you here.First of all,i’d like to introduce myself to you.My name is ,my hometown is ,which is a really beautiful city.Even when i was a young boy,i was very interested in biology science.Every one may have a dream,and i still remember that my dream is to be a biology scientist (just like ZHU KE ZHEN).I liked to make wonders just like,where are we from?Where are we going in the universe?And then i would find the answers in book by myself.Still today i think that interest is the best teacher in one’s whole life (and knowledge comes from practice).

Second, i will introduce my major in the university.My major is Biological Engineering in University.It has a great relationship with biology scince.Their relationship can be shown with an example: Just like a river,biology science,which often finds new discoveries and theories, is at the head of the river.And my major,which lays more stress on practical use, seems to be at the end of it.When both of them interact well enough,the discovries and theories in biology science can be soon turned into products in all of the modern industry.

Four years’ university education gives me a lot of things to learn,a lot of chances to try,and a lot of practices to improve myself.It teaches me not only what to study and how to think,but also to see the importance of practical ability (such as doing expriment as much as possible). In the university life,i have made many good friends.They help me improve my study and research ability, do ererything just like a man,and often give me good example to follow.

Above all,i choose the major in order to broad my view in biology scince,and enhance my research ability.I will do my best to join the new group and be good at postgraduate study.

Hello everyone。

Now let me talk about myself。

My name is _____。I was born in _____。There are _____people in my family， my father is a _____， my mother is a _______。And as everyone know，Im a student。Everyone has his own interests。As for me，I like reading books，playing basketball，listening to the music and so on。Now today we are in the same class，I hope we will get on well with each other。Thanks。

大家好。

此刻让我来介绍一下我自我

我的名字叫______。我出生在_______。我家有_______口人，我的爸爸是一个________，我的妈妈是_______。那么就如大家所知，我当然就是一个学生了。每一个人都有他自我的兴趣。至于我，我喜欢看书，打篮球，听音乐等等。这天我们相聚在同一个教室，我期望我们将会相处愉悦。多谢大家。

ello! Dear teachers. My name is .Its my pleasure to join your face to face test,of course it will be my great honor to be a student of you university.Im 18 yars old.Particularly fond of tourism management, Im so eager to get the admission of your school.As for hobby, Im crazy about music as well as making friends, therefore, Im outgoing and always be happy.If you are willing to ,we can exchange phone number and be sincerely friends.Apart from them,I am good at history and Chinese.I am so interested in literary works about history that I cant even breathe without reading history books one week. And I hope we can perform my best today!

再见!亲爱的老师。我的名字是，我很高兴加入你们的面测试，当然我也会很荣幸的成为你的学生。我18岁。特别喜欢旅游管理，我很渴望得到你的学校的录取。作为爱好，我疯了关于音乐和交朋友，因此，我性格开朗，永远快乐。如果你愿意，我们可以交换电话号码和真心的朋友。除了他们之外，我擅长历史和中国。我很感兴趣的文学作品中的历史，我甚至不能呼吸没有一周读历史书。我希望我们今天能表现的最好!

职责：

1、负责天猫、淘宝店铺销售运营维护工作，完成上级交代的销售任务。

2、协助运营策划店铺促销活动，提报活动，管理店铺关联销售等细节优化

3、月度各项报表的数据统计和分析工作

4、通过对后台流量数据进行分析，制作数据统计

5、积极完成上级安排的工作，能配合各部门完成各种工作任务

岗位要求：

1、专科以上学历，运营助理或客服一年以上相关经验优先

2、具有较强的独立思考能力

3、有较强的责任心，并且具有较强团队合作意识和精神

4、有较强的抗压能力，能够解决工作中遇到的问题，按计划完成阶段目标

5、熟练使用办公软件

good morning !

everyone! (or ladies and gentlemen)

it is my honor to have this opportunity to introduce myself. i am years old and my hometown is ?city in ? province. i graduated with a bachelor degree from the medical college of ? university. my specialty is ?. currently, i am pursuing my master degree

and i will complete my masters study next year.

as a college student, i concentrated on studying modern medical science. i have acquired essential and fundamental knowledge of medicine during the past ? years. since september 20xx, with great interest, i have been doing postgraduate research on the ? and obtained advanced understanding in this field. professor ?导师要是牛就提一下 kindly provided me crucial guidance to analysis the diseases. other than my major study,, i have passed cet4/6 and gained rank 3 in national computer rank examination .

in june 20xx, i spent a whole meaningful year in ? hospital of 地区 to undergo my undergraduate internship. subsequently, i spent one year for residency training at the department of

in the same hospital(of which university?). after one year internship and 1 year residency training, i not only obtained first hand experience in my field but also gradually realized that the career i have chosen is sacred and significant. therefore, i am determined to become a diligent, hardworking, and responsible health care professional.

last but not least, i will be fully committed and i am confident to work efficiently and meticulously under pressure as a competent team member. i welcome the opportunity to speak with senior management further regarding my qualifications for the position. i would be more than happy to have further opportunity to speak with

you regarding my qualifications for the position.

thank you very much for your attention!

Im glad to have such a good chance to be here for your interview..First of all,Id like to introduce myself to you.

My name is DZW I am 23years old. My hometown is YJ，a very beautiful city in the east of HuNan . I will finish my undergraduate education in Changsha University of Science and Technology this July During the university, my major is financial management

Everyone has a dream,and even when I was young,my dream was to be a people who would be useful to the society in the future I plan to focus my research in accounting study.And I hope I can have a systematic view of it and making a solid foundation for future profession after two years study here. I have the confidence because I have such ability! If I could have the chance to study here,I promise that I would never fail your expectation.I will try my best to study and learn as much as I could.

Besides above,I also have many interests in spare time.I like music、chinese chess and all kinds of sports,such as basketball .Because I think it can relax myself and build up my body.

Generally speaking,I am a working-hard student especially do the things which I love.I will try my best to finish it no matter how difficult it is.In my view ,as long as we don”t lose heart and keep on trying, we are sure to go through failure and achieve our aims

That is all ,thank you for your attention

货客运汽车承包协议书

甲方：杭州XX有限公司

乙方：_________汽车承包经营者

经双方平等协商，协议如下：

1、甲方将浙江a-号牌，荷载吨（座）货客运汽车承包给乙方，期限自?年?月至?年?月止。

2、甲方负责办理该_____的一切营业运输手续，并向乙方提供运输市场信息、动向。

3、乙方必须服从甲方管理，维护甲方的信誉，遵守公安、交通及公路运输管理部门一切规章制度。加强职业道德修养，积极参加甲方组织的会议和活动。安全行车，严禁哄抬运价。乙方_____若需报停，必须甲方同意批准方可。

4、甲方为乙方代办__________、司乘人员_____、第三责任_____（_____额为贰拾万元整），旅客安全_____费，费用由乙方承担。

5、甲方向乙方收取服务费每月元。无论乙方_____是否报停，一年均以十二个月计算，按月交纳。税收、规费等按有关管理部门规定的定额外负担费率由甲方代收。如运输收入超出定额外负担标准，按实际补收超出部分的税收、规费。代为征收若遇国家税收、规费等新征或调整，则按新规定执行。

6、乙方应按时交纳各类费用，每月末日前交纳下月的费用，逾期按本月交费总额的?%征收滞纳金。交费拖欠满?天者，按?%征收滞纳金，若继续拖欠逾三个月者，甲方有权采取措施收回_________证件等，直至扣留_____。

7、该_____未经甲方同意，不得转包他人，_____的劳动业务由乙方自行受理解决，_____所发生的安全事故、赔偿事故、商务纠纷、责任纠纷、责权纠纷等纠纷所产生民事责任和违章罚款、扣证、扣车停业以及_____维修、保养等事项均由乙方承担相应责任。

8、若遇国家政策变动及其他不可抗拒的因素，导致双方不能履行协议，应服从国家政策，双方协商解决。

9、如有纠纷由甲方所在地法院管辖。

10、本协议一式二份，双方各一份，一经签订，立即生效。

11、本协议解释权属甲方。甲方单位（章）：杭州_________汽车运输有限公司

代表人：

乙方（签字）：

身份证号：

家庭地址：

年?月?日

Good afternoon， teachers.

I am very glad to be here for this interview. First let me introduce myself. My name is abc， 25 years old. I come from Weifang， a beautiful city of Shandong Province. I graduated from Commercial College in July， 20xx and major in finance. Then， I was a teacher in abc， When I was a senior school student， I am interested in thought and began to read a certain classic work of Marxism， especially I finished reading “the florilegium of Mao ZeDong”。 From then on， I have dabbled in more and more theoretical works and accumulated great interests in theory study， especially in Marxism.

I have a dream， a dream of my study. I wish devote my whole life and energy into the development of the Marxism. If I have the opportunity to study in abc University， I‘ll dabble in as much as document about the specialty as possible. If it is possible， I want to get the primary accomplishment in my major， at least， a stable basis.

Personally， for today‘s China， the first task to the development of Marxism is a process of construction. That’s to say， we should understand Marxism mostly from the aspect of construction and development of social society. Only when our socialistic country has a more rapid and balance development than the capitalistic， we can enhance the attractiveness and persuasion of Marxism eventually.

甲方：

法定代表人：

地址：

电话：

邮箱：

乙方：

法定代表人：

地址：

电话：

邮箱：

甲乙双方平等友好协商，根据《_____》等相关法律，就甲方授权、委托乙方对甲方具有完全知识产权的网络游戏_____________（以下简称“本游戏”）进行运营、推广、发行、使用、销售等合作事宜，达成如下协议：

一、代理产品、期限

1、代理游戏名称：____________

2、代理期限：____________年，自本协议签订之日起至_____年_____月_____日止，合同期满后，双方满意可续约。

二、双方权利与义务

（一）甲方

1、甲方对于乙方代理的本游戏的冠名情况和代理情况有知情权，乙方须按照甲方要求随时向其提供该等信息，并保证所提供信息的真实性。

2、甲方对于与乙方代理本游戏相关的任何财务情况（收入、支出）都享有知情权，乙方须按照甲方要求按时向其提供该等信息，并保证所提供信息的真实性。

4、甲方有权按合同约定获得来自协议区域的收益。

5、甲方允许乙方按照约定提_____品的服务，营销，推广和使用所有_____，标识。

6、甲方_____拥有提供本游戏的合法权利，并保证与本游戏运行相关的全部产品版权的合法性。甲方在开发本游戏及更新升级过程中不得有任何侵犯他人合法权益（包括但不限于知识产权）之行为（包括抄袭、非法复制、逆向工程等）。如因甲方原因开发的本游戏或本游戏发布的任何信息违反法律规定或者侵犯他人合法权益，甲方应当_____进行处理并承担全部法律责任。由此造成乙方经济损失的部分由甲方承担全部责任。

7、甲方应确保本游戏不含有任何恶意代码（包括计算机_____、“流氓软件”），且运行稳定可靠。甲方负责本游戏的系统调试、开通、优化、升级和扩容工作，并保证前述工作不影响乙方运营游戏及用户的正常使用。

8、甲方应在本游戏提交乙方测试时，向乙方提供完整的产品说明文档及测试环境。甲方应确保其提供给乙方测试验收的本游戏新版本或新功能已通过甲方自身测试验收。

9、甲方授权乙方为履行本合同目的在推广本游戏时使用本游戏的_____、标识以及甲方的公司名称、LOGO，但不得侵犯甲方已存在的知识产权。

（二）乙方

1、乙方负责本游戏的商务推广，负责落实本游戏与合作平台沟通、接入的全部工作，甲方提供必要的技术配合，若确需甲方人员提供实地配合的，差旅费用由乙方承担。

2、乙方应当在合同期限内负责产品的运作，推广，发行，生产，使用，销售和服务。

3、为配合本游戏在全球范围内的推广，乙方有权审核本游戏的游戏功能、安全性以及在本游戏新版本中增加的应用方案和功能模块，并根据甲乙双方协商的产品发布流程，拥有进行本游戏或本游戏新版本在合作平台发布的权利。

4、乙方有义务利用自身现有渠道平台上的游戏和其他乙方社区游戏作为推广资源，投入不低于_______万元的费用或资源保证全力推广本游戏。

5、本合同不被理解成甲方享有的本游戏相关知识产权发生任何形式的转移或分割。乙方不得以任何非法方式（包括但不限于反汇编、反编译、跟踪、拷贝、或以其它方式获得中间结果）侵害甲方对本游戏的合法权益。

6、乙方对其发布在本游戏外的广告承担保证责任，若因此产生任何纠纷均由乙方负责解决并承担全部责任。

三、代理条件

1、乙方必须是注册合法的公司或经营单位，具有固定的经营场所，有一定的市场经营网络。

2、乙方必须向甲方提供企业有关资质（企业营业执照、工程施工资质证、销售许可证）。

3、不得同时经营其它同档次品牌的同类产品，不然代理权自动取消。

四、代理费用

乙方保证在合同有效期内本游戏正式在中国运营后的前________月之内支付给甲方至少________________元的分成金额。如果乙方的经营状况无法达到这一计划，将视为乙方违反协议。

五、保密条款

1、任何一方对于因签署或履行本合同而了解或接触到的对方的商业秘密及其他机密资料和信息（以下简称“保密信息”）均应保守秘密；非经对方书面同意，任何一方不得向第三方泄露、给予或转让该等保密信息。

2、如对方提出要求，任何一方均应将载有对方保密信息的任何文件、资料或软件，按对方要求归还对方，或予以销毁，或进行其他处置，并不得继续使用这些保密信息。

3、在本协议终止或解除之后，双方在本条款项下的义务并不随之终止，双方仍需遵守本协议之保密条款，履行其所承诺的保密义务，直到对方同意解除此项义务，或事实上不会因违反本协议的保密条款而给对方造成任何形式的损害时为止。若违反保密义务给对方造成了损害，过错方应承担相应的责任。

4、除本合同规定之工作所需外，未经对方事先书面同意，任何一方不得擅自使用、复制对方的_____、标志、网址信息、商业信息、技术及其他资料。

六、违约责任

1、本合同对双方均有约束力，如任何一方无法履行其根据本协议所负义务或者任何一方根据本协议所做的陈述与保证是不真实的，该方应被视为违约。

2、如任何一方发生违约，守约方有权要求违约方赔偿守约方因此所受的全部损失或者违约金￥______________元（大写：______________）。

3、如游戏接入测试平台后，次日留存低于_____%，7日留存低于_____%。甲方有权无条件解除此协议，不支付任何费用，且在测试期间获得的任何收益均归属为甲方所有。

七、争议的解决

如在协议期内如发生分歧，应先友好协商，协商不成可诉至___________人民法院解决。

八、附则

1、在合同签订后，合同可到公证处公证，公证费由提出方承担。

2、签订本协议时，乙双方应提供企业营业执照，法人身份证明及法人授权委证书，企业有关资质证明。

3、未尽事宜，双方可另行商议。本协议一式贰份，甲、乙双方各执一份，具同等法律效力，双方签字盖章后可生效。

甲方（盖章）：

法定代表人：

_______年_____月______日

乙方（盖章）：

法定代表人：

_______年_____月______日

My name is Wang Weiyi. I am 10 years old. I am studying in class five (2) of Taohuawu primary school in Zhenjiang. In the class, I served as the monitor, and I also served as a representative of the English class.

My popularity is very good, the class of male and female students are willing to get along with me, because in my opinion, every student regardless of good grades, side has a flash, all have their own advantages and disadvantages, so I dont favour one more than another. Our home downstairs, is often heard Wang Weiyi downstairs to play call, it is small, our friends in each district, make our area of grandparents, uncles and aunts also know me, they just put my name wrong, they think I called Wang Weiyi. Hee, I dare not...

My biggest feature is perseverance, as long as it is what I have identified, I must not be afraid to stick to it. In summer vacation, I want to learn how to swim. I follow the coachs guidance posture and swim in a single way. Partners are playing, playing and playing. I practiced back and forth by myself, and finally learned swimming in a short time. In the Olympiad class, I often encounter difficult problems. If I think I have the ability to solve it, I will never ask the teacher first, but I have to do it.

I have had a lot of honor in my four years of schoolwork.

In the 20xx year of the Zeng Hua Pavilion composition contest won the 2 prize;

Every semester in four years I have been rated as school three good students

Every semesters school level mathematics thinking ability test won the first prize.

Every cold and summer reading can be awarded a prize and a certificate of honor.

I am learning the strict demands on themselves, others I have not resigned to playing second fiddle ballad guitar, the six grade school certificate; I am a basketball team striker, football is my common running posture, skipping, hula hoop everything is strong competition in the university......

i have a happfamily. mfamilhave five poeple:grandpa, grandma, father, mother, and me.

mgrandparentlive in countryside. thehave six rooms. the room ibig. there are two apple in the ground. thehave sixteen goatand three cows. the goat iwhite. the cow iyellow. theare healthy.

mparentand me live in city. mfather ia worker. hiwork ihard. mmother ia high schoolchinese teacher, she take bicycle go to work at sevenclock. in the afternoon, she doesnt go home. in the evening, she make supper. the food idelicious. i am a student. i have chinese, math and english everyday. that iboring. i have manfriends. after class, i plawith mfriends.

we are tried, but we are verhappy. i love mfamily!

Hello,everyone!My name is ,you can also call me .I study at No. middle school now.I’m not outgoing.I like reading books alone.I am also fond of listening to music.I love country music.I like watching cartoons,too.Because of Japanese cartoons,I can speak a little Japanese.Maybe I’m crazy!

As for subjects,I think I can learn well in many subjects.I like English best.Because it’s interesting.And I think it’s a good way to communicate with foreigners.It’s very useful.I am weak in P.E.I like P.E but I can’t do it well.But I exercise every day morning from now on.I believe I can do it well one day.

I’m the monitress of our class now.I will try to work hard for teachers and classmates.A lot of people said I was a good child.But I will try my best to correct my disadvantages.Im trying to be a perfect girl.

Thanks for listening.

elf-introduction:hello! my name is wusi,who come from a very beautiful city--wuhan.i like computer and want to improve mysel, so i want to join the new class. in my opoion,i am creative and optimitic.altiough there are something thati dont know,i promise i will do my best to become a it person.thats all. thank you !

商务英语实训报告

为了培养我们的创新精神和实践能力，提高我们的综合素质。进行了为期一周的实训，实训中我们互相学习和进步着。在实训期间，我们既要对理论知识进一步的学习，又要体会对商务英语应用中的实践过程，真正切身感受本课程的实际应用。

一、实训目的：了解商务英语在社会和实际工作中的应用, 丰富课程的内容,培养我们理论联系实际的能力,提高在语言应用中分析及解决问题的实际能力。

二、实训要求

1、严格遵守实训作息时间。

2、自觉维护好课堂纪律。

3、自觉完成实训项目。

三、实训内容

（一）商务英语口语练习

1、建立商业关系   通过一篇商务对话，了解了关于商务谈判的过程，并对这篇对话进行了音标以及口语的练习。翻译了英语的明信片，使我们认知英文的名片书写过程。

2、商务谈判   继商务谈判的的对话，模拟业务续写了英语对话，更提高了我们对商务谈判的能力，对以后工作提供铺垫。

（二）商务信函的书写

在国际商务买卖的过程主要分为询盘、发盘、还盘、接受四个环节，其过程中最重要的便是商务信函的书写，我们这次实训中主要对发盘的过程进行了练习。在老师的帮助下对发盘的发虚盘、发实盘的信函实例进行分析与解读和翻译，并对一些内容进行书写练习，使我们掌握了英文信函的书写方式、提升了书写技巧。

（三）商务谈判

在看完有关商务谈判的视频后，在老师的指导下，我们根据视频中的谈判，对其谈判的案例进行分析。全面了解了谈判的类型、谈判时的重要因素、谈判时注意的问题及谈判时的信息搜索。谈判对于商务进行是不可缺少的部分，充分了解谈判的过程和技巧便更一步的促进了合作关系的达成。

（四）进出口贸易信函的分析和书写

根据多篇的进出口贸易信函的阅读及分析。对信函的英汉互译，这不仅对我们英语知识的提高，而且认识了进出口贸易信函书写的方式，在我们多次的练习中提升了写作技巧，更为以后的工作节约了时间。

（五）商务报告

搜索最近发生的经济事件，对事件进行分析与总结，并详写了我们自己的观点。让我们看事件来分析问题，曾进的不只是我们的观点，更是我们对问题分析的能力。最后我们的这项实训任务，用英文的格式练习书写了我们自己的简历，及招聘广告的书信。现在的社会大发展，英文已离不开我们的生活，这样的实训巩固的是我们的课程，也为我们以后的工作提供了极大的方便。

四、实训总结：实训是走向社会起到了一个桥梁的作用，过渡的作用，也对将来走上工作岗位也有着很大帮助。在短暂两周的实训过程中，

既有收获也有遗憾。通过这次实习，加深了我对商务英语的基本知识的理解，丰富了实际操作知识，认识到要学好商务英语既要注重理论知识的学习，更重要的是要把实践与理论两者紧密相结合。

旅游英语专业实习报告

11年我很有幸来到南邮吴江学院，在院校期间我学的时间旅游英语专业。很感谢院领导和老师们的细心指导和教育。三年学习期间，我顺利的通过了学校的专业考试，为以后的就业打好基础。

匆匆时光转眼间就来到了11年。这是我们即将实习的一年，在学校的精心安排下，我们在离校的前几个月期间，除了认真完成院校学习任务外，还多次组织我们参加校内的招聘活动。

离校后，我返回了家乡，回到家中，我也在为我以后工作伤透脑筋。在经过一段彷徨与思考后，我决定留在家乡，我要将自己在学校所学的知识与实际运用相结合，为自己家乡的繁荣贡献自己小小的一份力，也为自己以后的工作打下基础。

在经过一段应聘后，我很高兴成为扬中市中远有机硅有限公司的一名职员。我们公司是扬中市一家私营企业，我主要的工作是前台接待。

在这三个月中，我采用了看、问、学等方式，初步了解了公司前台文员的具体业务知识。首先总结一下我的所有具体工作内容：

1、负责前台电话的接听和转接，做好来电咨询工作，重要事项认真记录并传达给相关人员，不遗漏、延误；

2、负责来访客户的接待、基本咨询和引见，严格执行公司的接待服务规范，保持良好的礼节礼貌；

3、负责公司前台大厅的卫生清洁及桌椅摆放，并保持整洁干净；

4、送文件至各级领导，签收文件，收发报刊；

5、打印、复印办公文件，收发传真，制作办公表格等；

6联系公司各项目部人员，收发公司内部文件；

7、领导安排交付的其他工作。

工作收获及体会

（一）、在实践中学习，努力适应工作。这是我毕业之后的第一份工作，作为一个新人，刚加入公司时，我对公司的运作模式和工作流程都很生疏，多亏了领导和同事的耐心指导和帮助，让我在较短的时间内熟悉了前台的工作内容还有公司各个部门的职能所在。也让我很快完成了从学生到职员的转变。

都说前台是公司对外形象的窗口，短短的三个月也让我对这句话有了新的认识和体会。接待公司来访的客人要以礼相迎，接听和转接电话要态度和蔼，处理办公楼的日常事务要认真仔细，对待同事要虚心真诚……点点滴滴都让我在工作中学习，在学习中进步，受益匪浅。

（二）、学习公司企业文化，提升自我。加入到神州长城这个大集体，才真正体会了“勤奋，专业，自信，活力，创新”这十个字的内涵，我从领导和同事的敬业中感受到了这种文化，在这样好的工作氛围中，我也会以这十个字为准则来要求自己，以积极乐观的工作态度投入到工作中，踏踏实实地做好本职工作，及时发现工作中的不足，及时地和部门沟通，认真听取领导及同事的意见，争取把工作做好，做一个合格，称职的员工。这也一直是今后工作努力的目标和方向。

（三）、拓展自己的知识面，不断完善自己。三个月的工作也让我产生了危机意识，工作中会接到一些资料和客户打来比较专业的咨询电话，所以单靠我现在掌握的知识和对公司的了解是不够的，我想以后的工作中也要不断给自己充电，拓宽自己的知识，减少工作中的空白和失误。初入职场，难免出现一些小差小错需领导指正；但前事之鉴，后事之师，这些经历也让我不断成熟，在处理各种问题时考虑得更全面，杜绝类似失误的发生。

共2页，当前第1页12

My name is ， I born on August 21， I am twenty-five years old。My hometown is Beijing， the capital of  China。 I graduated from Beijing Language and Culture University。my major is teaching Chinese as a second language。 After graduation in 20xx， I worked as a Chinese teacher of Grade 3 and 4 in KANCHABABURI Yuqiao school in Thailand。As a gril of leo constellation，I am enthusiastic，outgoing，open minded and kind-hearted and faithful。

Hello , everybody! Do you know me ? My name is Liang Qikun. My English name is Jenny. I am from China . I am ten years old . I am a clever girl . I have short black hair , big black eyes , big ears , a small nose and a small mouth . I am not very tall and not very thin . My hobby is reading books . My favourite sport is adventuring. I can play the piano very well . This is me.

Hello everybody, my name is . Is the school students. Very pleased to be able to participate in the Expo volunteers interview, also very grateful to the school for giving me this opportunity and hope through this interview, so I can become a glorious and sacred Expo volunteers. In my mind, a new generation of young volunteers are responsible and dedicated, without asking, a symbol of selfless dedication. As a professional student exhibition, the first day of school I took my Expo tight, organic link, looking forward to one day into the Expo, more profound, more direct understanding of the Expo. Now I have the opportunity near the Expo, more eager I am able to participate as a volunteer in the Expo, I will use what I learned, the enthusiasm for the World Expo services, and through my efforts, to our great, Beautiful China has shown in front of the world, and let the world understand China, love China. I believe I am capable volunteers for the job. Sincerely look forward to receive the honor. Thank you!

一.关于店铺运营：

1.运营要点：产品质量无疑在消费者心中无形建立一种信任，对于产品质量当然是关键，还需要有美观的形象出现消费者眼前，对于页面设计需要更加美观大方。需要练好内功的基础上，把握住有利的资源，更为重要，现在买家越来越成熟理性，我们应该在拥有流量的前提下精心做好店铺的内功，再以多渠道的方式引入更多优质的流量，从而提高转化率。跟踪客户会员信息，尽可能多做客户回访，建立会员关系信息。建立口碑回头客。做大型活动前的预告信息通知。

2.营销手法：整体营销策略：集中利用淘宝系统推广方式，发掘潜力热销产品并大力推广，利用热销品拉动整体销售，优化销售各个环节，树立公司形象，尽量避免客服沟通成本，逐渐建立口碑。产品营销设计：产品在整体营销中要有两类，分别是销售拉动型和利润贡献型，销售拉动型要考虑产品购买量，在产品利润上可以做到微利;利润贡献型要考虑到产品品牌、竞争情况等因素，保证整体营销的利润。利用八二原则来说，我们的80%流量是由20%的拉动型产品带来的，而我们的80%的销售业绩是有20%的利润贡献型产品带来的。产品营销分为培育期，成长期、成熟期三个阶段，充分考虑羊群效用，寻找一切可以快速拉动新品销售热度的推广方式，在不同时期实现不同的价值。

3.培育期：包含产品选择、产品设计和产品推广布局三部分。产品选择是利用数据分析、客户反馈和市场寻访三个方面来确定产品范围，确定合适的产品后，产品拍照和产品描述设计然后发布;产品推广布局是设计并实施培养期产品的推广业务，通过热销产品搭配、网站其他产品描述推广、直通车推广、淘宝帮派推广、站外推广等全方位的推广方式推动。

4.成长期：是指产品销量稳定并利用客户搜索和直通车可以自然带动销售时，这时期主要工作是巩固产品的推广，并冲击淘宝人气搜索的前十名。

5.成熟期：是指产品处于同类产品的销量前五名，搜索在前五位可以看到，通过搜索的自然流量就可以稳定产品销售，这个时期的主要工作就是改为通过搭配和描述中产品推广来拉动下一拨热销品的销售。提高产品连带，提升客单价。

6.客户维护策略：对于客户细分为钢丝客户和一般客户，钢丝客户要通过QQ群或者旺旺群等紧密绑定，让他们成为我们新品的首批购买推动者和口碑推广者，一般客户通过定期的邮件或者短信进行营销，吸引客户二次消费。(需要客服人员完成)

7.产品价格营销策略：尽量不进行价格战营销，老客户的打折优惠可使用VIP制度，对所有人价格公平，商城正常销售最低折扣不低于7折(淘金币、双11大促除外)

店铺装修方面，先解决内部视觉设计为先，页面设计相当重要，应该给予消费者一个清晰明了的页面设计效果，再给予铺垫式的推广手法，短时间内提升知名度，增加收藏量，提升转化率。

二.关于参加团购网：

可才考虑参与各个团购网的合作，重点对象为拉手网、窝窝团、美团等重大团购网站，关于团购合作产品应根据工厂实质性库存需跟店铺安排，通过往期数据估算库存供应。更种公司资料备存，以应对各个团购网站的资料要求，与团购网站收录人员建立关系，长期合作。库存充足情况下可考虑参加组团。部分小团购网站可能因人气不足销量十分不理想，可继续维护关系，以备后期连续性合作，谨记，商家是以盈利为主，卖得出才是王道。不忽略任何一个拓展的机会，哪怕销量很少。

三.关于产品与库存问题：

专供网上销售的库存：一般而言一间常规的店铺大致需要50个产品填充整间店铺。考虑到自身的库存压货因素，我们可以压缩至40-45个款式，(后期关于客户维护设置店铺VIP需要50个产品才能设置)部分款式可以无需拥有库存，按照二八法则，需要定位选择2个款式作为主推款式，平时库存应该保证控制在现货30-50个以上，以免出现客人投诉等情况，在后期筹备活动等其他因素我们再重新估算实际需要的库存数量，以备工厂下单生产，活动前一个星期内必须有决定。冲信誉等产品应考虑更多的因素。考虑是否压货以免加重工厂的压力。如主推款式需要报名团购网，则应纳入团购预售出数量考虑。

四.人员安排：

人员配备方面前期需要美工和客服另外两个重要的工作岗位，人员不足需要建立弹性团队。基本稳定后可以考虑招聘推广专员辅助店铺推广。

客服：前期人员不足单一客服任务比较繁重，部分任务运营会给予帮助，工作如下：1.需要以良好的态度完成常规的客户信息回复，引导客人完成订单销售客人收货后不定期进行客户的回访，引导二次销售或者分享等工作。坚决做好有呼必应，有求必助。2.关于论坛发帖等部分需要在客服有空闲时间后完成，保证每天发2篇以上，内容需要是论坛关注度较高的内容，以及旺旺群，QQ群客服的关系维护，辅助店铺宣传推广。3.负责每天的订单打印以及审核，配货等工作。增加人员后实行轮班制度。

美工：主要负责店铺的视觉效果，以店铺次重优化页面，配合促销改良整店铺提高访问深度，做好宝贝的详情描述以提高店铺整体转化率。产品摄影需要美工独立完成，可边做边学。活动期间辅助每天发货的包裹打包完成。

运营：主要负责整体规划、营销、推广、客户关系管理等系统经营性工作日常改版策划、上架、推广、销售、售后服务等经营与管理工作收集市场和行业信息，提供有效应对方案制定销售计划，带领团队完成销售业绩目标，解决客户纠纷问题。维系活动资源以及团购网关系。安排活动的筹备工作以及策划。

推广：前期暂行由运营负责完成，后期人员到再行安排。

五.店铺活动安排：

跟踪各大活动，如：双12、淘金币，天天特价，等其他节日活动等详情需要参考淘宝活动的安排。

六.整体目标：

前一个月，主推款需要确定，以较低价格引入流量，服务好顾客，争取高评分，进行直通车推广，达一定销售数量要求参加淘金币活动，利用淘金币提升店铺品牌知名度，树立良好顾客印象，集中精力打造单一爆款带动店内其他产品，定期设计店铺活动，作引流作用，如：一元拍，满_减_，满_+1元换购，店铺VIP，单品包邮，全年包邮卡，等累积人气活动。定期参加一定的付费推广：钻石展位、淘客、超级麦霸、阿里妈妈推广、帮派广告位(直通车长期固定推广)等。以特殊手法引流但不可以做高虚高价格，再打低折扣销售，部分单品折扣不低于7折，除大促等淘宝大型活动外。2月后每天发单不少于30件。双12活动后通过各种优化以及引流作用目标定于每天50单以上!终极目标日单200!长期优化老顾客。同时保证好评率在98.5%以上，按照转化2%的目标来计算，进步人数为UV1万!计划虽完美但执行很重。