英语道歉信件格式范文(20篇)

Dear Customer,

I would like to apologize for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department. We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you. You should receive them in 2 days.

Please accept our sincere apologies for any inconvenience we have caused you and your customers.

Yours sincerely

Edison：

Today I have come back to Hong Kong to stand before you and account for myself. I have never escaped from my responsibility. During the past few weeks, I have been with my mother and my family and my lovedones to show support and care and at the same time to have them support and care for me.

I admit that most of the photos being circulated on the Internet were taken by me. But these photos are very private and have not been shown to people and are never intended to be shown to anyone. These photos were stolen from me illegally and distributed without my consent.

There is no doubt whoever obtained these photos have them uploaded on the Internet with malicious and deliberate intent. This matter has deteriorated to the extent that society as a whole has been affected by this. In this regard, I am deeply saddened. I would like now to apologize to all the people for all the suffering that has been caused and the problems that have arisen from this. I would like to apologize to all the ladies and to all their families for any harm or hurt that they have been feeling. I am sorry. I would like to also apologize to my mother and my father for the pain and suffering I have caused them during the past few weeks. Most importantly, I would like to say sorry to all the people of Hong Kong. I give my apology sincerely to you all, unreservedly and with my heart.

I know young people in Hong Kong look up to many figures in our society. And in this regard, I have failed. I failed as a role model. However, I wish this matter will teach everyone a lesson. To all the young people in our community, let this be a lesson for you all. This is not an example to be set for you.

During my time away, I have made an important decision. I will whole-heartedly fulfill all commitments that I have to date. But after that, I decided to step away from the Hong Kong entertainment industry. I have decided to do this to give myself an opportunity to heal myself and to search my soul. I will dedicate my time to charity and community work within the next few months. I will be away from Hong Kong entertainment industry indefinitely. There is no time frame.

I have been assisting the police since the first day the photos were published and I will continue to assist them. After this press con., I have obligation to help them with their investigation and hope that this case can end soon as everyone I think has the same wish.

I would like to use this opportunity to thank the police for their hard work on this case. Thank you.. I believe everyones priority now (and) my priority now is to stop the suffering and pain, for not letting this…we do not want to let this situation become more out of control. We need to protect all the innocents and all the young from matters like this. In this regard, I have instructed my lawyers to do everything possible within the law to protect all the innocents, victims of this case. I believe that a press statement is being issued as we speak on what my lawyers have advised me to do.

Lastly, I would like to thank everyone for coming here today and listening to what I have to say. I would like to also apologizeonce again to all the ladies and their families, my family and to everyone in Hong Kong and everyone in our society. I am deeply saddened by this. And I apologize to everyone (who) has to go through this. I would like to also thank you for giving me this opportunity to say what I have wanted to say all along in my heart.

I hope, after today, I can have your forgiveness. With regard to this case, with everything, everything that has happened, I am deeply sorry.. I hope you all accept my apology and give me a chance. Thank you.

Dear Mr. / Ms,

We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

Yours faithfully

尊敬的先生/小姐，

对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。

您诚挚的

Dear Mr. Clinton

Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

dear kate:

excuse me for my long delaying in returning to you your “robinson crusoe” which i read through with great interest. i had finished reading the book and was about to return it when my cousin came to see me. never having seen the book, she was so interested in it that i had to retain it longer. however, i hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

thanking you again for the loan.

sincerely yours,

tom

Dear Sarah,

I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.

I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.

Cordially, (sincerely)

Li Hua

Dear _______ ，

I am excessively sorry to tell say to you that _______(直接说出道歉事由)。 Now ， I am writing you this letter of apology to show my deep regret 。 Please accept my sincere apology 。 I hope you will understand me and excuse me for _______(请求对方原谅的事由)。

The reason for my delayabsencenegligence was that _______(过失的原因)。 I had no time because _______(当时的状况)。 Therefore it’s not in my power to _______(过失导致的结果)。

Naturally ， I want to _______(解决问题的办法)。 I shall be obliged if you will kindly write and tell me that _______(期望对方原谅自我)。 I wish you could accept my apology 。

Sincerely yours ，

Li Ming

ear miss nancy,much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that day.hoping to see you soon.

Dear Mary,

I am very sorry that I can not take part in your party . It is pity to me because of my emercy thing need to be dealt with . I hope you will have one good time for the party . I really love you ! Please give my regards to our friends !If possible ,please do not forget to inform me if you have the party next time . I shall come to it on time. If I could do something for your party ,please feel free to contact me . That would be my pleasure. Above all , I apologize again for my absence from the party ! Good luck to you all !

Yours truly, Ellen

Dear ,

I am writing to apologize to you for my failing to ….道歉理由。

Excuse me for my carelessness in making such a mess. To make up for the inconvenience caused, I would like to...补偿一。补偿二。

Once again, I feel so sorry for any inconvenience caused. Please accept my apologies.

Sincerely yours,

Li Ming

I apologize for the behavior of our second-grade classes at the dress rehearsal of your excellent show. They were certainly disruptive, and I was only amazed at how well your actors managed to keep going, in spite of the noise.

Their teachers have spoken to them, and the children have prepared cards and pictures for the cast, to express their own apologies. Will you please pass these on to Mrs. Doe and the cast?

In the meantime, I think we have learned from this experience that our second-grade students are too young to sit through a full-length show.

We will exclude them in the future, if you open dress rehearsals to us again. Our older students and staff certainly appreciate your kindness in this area very much.

Dear Tom,

How is everything going with you?

I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.

I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.

I’m looking forward to seeing you soon.

Yours,

Wang Tao

Dear Tom,

I feel terribly sorry to tell you that our trip to Beijing next weekend will be rearranged due to my personal reason. I was informed just now that I entered the final of the CCTV English Speech Competition. And the final is to be held next week. The winner of this competition will get an opportunity to study in Harvard University. Sounds fantastic, doesn’t it?

For years, I have been dreaming about studying abroad as an exchange student to learn/experience different cultures. Now the chanceis coming. I think that if you were me, you would grasp it as I do.

Is it possible for us to make another time to visit Beijing? I sincerely hope you can accept my apologies and understand me. Once again, I’m sorry for any inconvenience caused.

incerely yours,

Li Hua

DearMiss Morgan,

I am very sorry that I won’t be able to attend the lecture on American history tomorrow afternoon. I’m writing to tell you the reason for it.

My uncle is returning home from France, and I have promised to meet him at the airport at 3:30 tomorrow afternoon. You know I’m always as good as my word.

I am very interested in American society and history. I wonder if it is possible for the talk to be recorded, and if so, could I borrow the tape? It would mean a great deal to me to listen to the tape and learn what is covered in the talk. I sincerely hope you can understand me and accept my appologies.Once again, I am sorry for any inconcenience caused.

Yours sincerely,

Li Hua

道歉信英语范文篇四

Dear Alice,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive at 9 o’clock on the morning of May 9, and unluckily our teacher has decided to give us an English test at that time. The test is important and we are all required to take it. So the earliest time when I can reach the airport will be about an hour after you land. Will you plese wait for me at the arrival lounge? You can have a rest while you wait.

By the way, as we have never met before, I must tell you I will wear a whiteT-shirt, with two red ballons in my hand that day so that you can recognize me easily. Thanks very much for your forgiveness and understanding. Hope we can meet soon.

Sincerely yours,

Li Hua

Dear Mr Minister,

On behalf of the United States Government, I now outline steps to resolve this issue.

Both President Bush and Secretary of State Powell have expressed their sincere regret over your missing pilot and aircraft. Please convey to the Chinese people and to the family of pilot Wang Wei that we are very sorry for their loss. Although the full picture of what transpired is still unclear, according to our information, our severely crippled aircraft made an emergency landing after following international emergency procedures. We are very sorry the entering of Chinas airspace and the landing did not have verbal clearance, but very pleased the crew landed safely.

We appreciate Chinas efforts to see to the well-being of our crew. In view of the tragic incident and based on my discussions with your representatives, we have agreed to the following actions:

Both sides agree to hold a meeting to discuss the incident. My government understands and expects that our air crew will be permitted to depart China as soon as possible.

The meeting would be April 18,.

The meeting agenda would include discussions of the causes of the incident, possible recommendations whereby such collisions could be avoided in the future, development of a plan for prompt return of the EP-3 aircraft, and other related issues. We acknowledge your governments intention to raise U.S. reconnaissance missions near China in the meeting.

Sincerely

Joseph W. Prueher

Dear Sir,

I am writing to apologize for the bad performance of the washing machine you bought from our department store. I do hope(希望的语气可以稍微强烈一点) you can accept my sincere apologies.

In fact, the mistake is due to our ignorance(万能开头，啥错误不是失误呀). The manufacturer of the washing machine has cooperated(完成时要注意。) with us for ten years, and never made(过去没有犯过错误，现在有了) a mistake like this, then we did not double check the product.(自己还是有责任的) I want you to know that your trust is very important to us, so we will send(解决方案是将来时) an employee to take the machine back and give you a full refund.

Once again, I am sorry for any inconvenience caused by it, and hope you can accept the apologies.(再次道歉)

Dear John,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

Hope we can meet soon.

Sincerely yours,

Alice

I feel terrible about the damage John did to your garden. Being a gardener myself, I realize how much work you put into making it productive. I know I would be displeased if someone were to run carelessly through my carefully planted tomatoes.

John feels bad about what he did, and although he cannot repair the damage, he says he wants to compensate you by doing yard work for you this fall. If you agree, I think this would be a good lesson for John.

Dear Ella,

I am writing to make an apology to you for I lost your book that you lent me. I am terribly sorry for my fault,It wasnt my intention to lost it somewhere.

To make up for my mistake,I would like to buy another one as a token of my apology.If everything else fails,I will sent you money on books by express as soon as possible. Would you tell me which way that you think is doable?

Again,I deeply apologize for the problems my actions caused.I look forward to hearing from you.

Yours sincerely,

Wang Yu

Dear Mr. Parker,

I would like to apologize for my absence yesterday (November 28, 20xx) since I had to urgently go home to our province. We had a family emergency, and I wasnt able to call you immediately.

I am willing to render the hours lost during my absence as to make up for its effect on our production. Rest assured that you will be immediately notified if such circumstances happen again in the future.

Sincerely,

Karen Turner