英文导游常用语(汇集20篇)

旅行社导游实习报告范文

3.挑战：对方旅行社的介入，给中国旅行社带来了很大的压力，使得中国的一些中级旅行社在激烈的竞争中失败后难在崛起，对方旅行社在经营管理方式上的丰富经验使其拥有了很强的应变能力，对方合资旅行社的数量，会导致行业竟争进一步加剧，客源市场竞争，营销网络，人才的激烈竞争，外企的优厚待遇，导致人才流失现象，中国信息技术及互联网技术的弱势，使得中国在旅游市场上的竞争力显得较弱。

实习体会：

一.加强旅游知识产权的改革。我特别留意报纸杂志上旅行社打出的广告，我发现旅行社虽各异，但各旅行社所列出的旅游路线都几乎相同，在行程用餐、住宿、交通等各方面大同小异。因为旅行社产品的单一相同，导致各旅行社大打价格战，各旅行社都尽量压低一条线路的价格，这必然会导致服务质量的下降，而旅行社又不愿去开发新的旅游路线，旅游产品，因为一条新的旅游路线的开发需要大量的人力物力财力，花费成本很大。而且新的线路开发出去以后很快会被其他旅行社抄袭使用，这样会使旅行社的竞争力减弱，所以加强旅游产权势在必行，还不光是保护旅行社的权利，更是为了广大消费者能体现新的惊喜。

二.导游人员服务质量下降。导游人员中，他们的带团经验都非常丰富，平均来说都有2.3年的工作经验。他们的学历相对于其他地方来说学历算是高的，都有导游证，但全是初级.中高级导游人员没有，都为中文导游，外语人才缺乏，这些导游基本工资较少，一般赚钱多少与出团次数挂钩团多赚的也多。

三.旅游时间的季节性： (1)旅行社行业的季节性特点是由旅游市场上的旅游需求的季节性所形成的，造成旅游需求的季节性变化的原因主要是小旅游目的地的自然气候条件，旅游活动受自然气候条件的影响较大。一般来说，气候适宜的季节有利于吸引大量的休闲旅游者前来观光、度假，而严寒酷暑等恶劣气候则不利于旅游者的旅游活动。 (2)旅游客源地的休假制度。充足的闲暇时间是旅游活动的前提条件之一，节假日期间。人们外出旅游的时间成本较小，而在平时，人们外出旅游的时间成本则较小。旅游需求的旺季和淡季就是在以上两个因素的共同作用下产生的。 旅游需求的季节性使旅行社行业的经营活动呈现出明星的淡季和旺季的差别，由于旅行社行业的供给在短期内为刚性，而旅游市场上的旅游需求的弹性却很大，从而导致在旅游旺季时，旅行社受接待的限制，面对蜂拥而至的旅游者却往往只能满足其中一部分人的需求，无法接待的旅游者，从而失去赢得收入的机会，相反，到了旅游淡季，随着前来的旅游者人数锐减，又造成旅行社接待能力的闲置和各种旅游资源的浪费。

在实习期间使我认识到旅游业对地区及至国家的重要性，补充了理论知识的局限性，提高了实际的业务能力，对旅行社这一行业有了更深入的体会。

以上就是关于旅行社导游实习报告范文的全部内容，希望可以对大家有所帮助!

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各位游客，你们好!

我是你们这次参观的导游，我姓徐，大家也可以叫我徐导，大家本次的参观由我为大家讲解。

现在我们所在的敦煌莫高窟位于敦煌市西大约25公里处，为中国的四大石窟之一，国家的重点保护单位，也是全世界洞窟艺术的瑰宝!莫高窟开始建造于公元339年，后面的几个朝代也继续建造，最后完成的壁画面积近45000平方米，飞天约2400尊，佛像约4000座，分布于492个石窟中。

游客们，你们现在所看到的就是第292窟的飞天壁画!飞天是中国古代佛教中的八大护法之一，形象接近于着盛装的美女，这些在空中飞舞的飞天神态各异，轻盈灵动，手上拿着佛教中的传说的宝器：莲花、笛子、砗磲、鲜花…….。在你们的左手边是一尊高大的佛像，佛像身上雕刻的线条清晰，颜色绚丽，体现着中国古代精湛的雕刻和绘画技巧。

现在各位游客们注意了，你们来到了著名的第17号石窟，这里的飞天和佛像相比于其它洞窟不仅数量多，而且雕刻的特别精致。比如这座佛像，双腿盘坐于莲花座上，双手捏了一个手势放在膝盖上，手心朝天，双眼细咪，神态安详，仿佛若有所思;另外那个佛像则是一副满脸不高兴的样子，真是好笑;另外天空中的飞天衣带飘飘，洒落的花瓣就像是为人间送上的`祝福。

但是近几年莫高窟也遭到了很多人的破坏，文物、壁画被盗，还有些则是因为保护不够被自然损坏，为了保护这个全世界洞窟艺术的瑰宝，我们应该积极行动起来，从自身的行动入手，做到以下几点：

1. 不随便拍照，文明游览。

2. 不乱涂乱画，不乱扔垃圾。

3. 不要随意摸文物。

4. 不大声喧哗，保持安静。

5. 看见不良行为及时阻止，看见垃圾随手捡。

让我们大家都出一份力，来保护我们的莫高窟吧!

各位游客，今天带大家的旅游参观到此为止，欢迎大家以后再来，谢谢。

Daming monastery is famous at home and abroad, its long history, it is important, but more important for one reason, because there was a greatness monk, he is the distinguishing of the monk in the tang dynasty. On distinguishing the monks who speak law ChuanJie daming monastery, famous and admired by character, has the high prestige, "the reputation of jianghuai master". Thrive in Buddhism, buddhist Oriental, he accepts the Japanese buddhist invitation, readily led the monk dongdu fuso. Master dongdu buddhist is absolute. At that time, his disciples for the road far away, "the sea miaotuo overflowing, useless to", but hesitates along. Distinguishing but undaunted: "to be hurrying, also precious little body life? The people dont go, I go to the ear that!" It serves to show his profound super-knowledge and strong determination.

Distinguishing the master take the bull by the horns, five times failure, did not lose heart, never flinch, finally in tianbao twelve years (753), with the blind, arrived in Japan in the 66 - year - old success always. His indomitable willpower, enables us to admire and respect. Distinguishing in Japan built temple Buddha, wide spread Buddhism commandment, xing teach calligraphy and painting skills, promote medicine diet, carrying forward the culture of datang, by the people of Japan as a benefactor "culture". Distinguishing the master is a shining example of a missionary of buddhist, is the Chinese peoples friendly messenger. He is doctrines on rare elite in China, is one of the biggest glory and pride of daming monastery.

Habitat spirit, a total of nine layers, was founded in the first year of SuiRenShou (601), tang dynasty poet li bai, cross, Liu Changqing, Jiang Huan, Chen Run, liu yuxi, bai juyi have to board, and leave song, reflects is known as "China YouJun" habitat of spirit majestic, magnificent towering cloud.

Habitat spirit since Tang Huichang three years (843) not to be, daming monastery only ruins "habitat" spirit, without their spi tower, pilgrims and visitors are deeply lead to shame. The emperor song zhenzong JingDe first year (1004), monks can zheng to raise funds to build up a more than seven pagodas. The pagoda in the southern song dynasty destroy Pi again, since then, daming monastery never rebuild their spirit.

As in 1980, distinguishing masters like back to yangzhou "visit" from Japan, people from all walks of life initiative to rebuild their spirit, excitation figure macro industry. Daming monastery monks with the support of relevant departments, in every way to raise money, ready to build. 1988, daming monastery monk ruixiang mage ZeZhi based at temple east garden, grand ceremony, stone for the record. Ruixiang mage parinirvana after can fix the mage persist its ambition, collect alms, pencil-thin operation, the desire for built a habitat spirit as soon as possible.

Habitat and * spirit north the steps in the direct connect to lie. Lie Wu Buddha hall for the shan temple architecture, cornices, newborn magnificence. Lie the Buddha hall built in high stylobate, eaves hung * "lie" gold plaque in the middle of place, from the President of the calligraphy at the beginning of the buddhist association of China.

In Ursa major as the main body of the north and south by east of central axis position, also formed a north-south central axis of the building group, and it is the main hall in distinguishing memorial as a group, the construction of the main body of the design, structure system is perfect, is almost in this building.

PingShanTang locates the west side of the "old house" immortal of daming monastery Ursa major, as the northern song dynasty writer ouyang xiu in yangzhou was positively build, is consists of PingShanTang, GuLinTang, ouyang shrine, from south to north lined up. This church there hang "merry wan in", "sit on" plaques, north hall eaves hang Lin zhao yuan topic "mountains to the readings and flat" plaques. At this point, tourists SiGu of compassion.

Tourists friends, hello, welcome you to the three gorges tourism. Seven hundred in the three gorges, the grand risk, pull beautiful beautiful, four seasons beautiful scene different style. Winter, spring pool, green west, blame BaiLingFeng, flying waterfall suspended; The summer water rises, the river surging; Your autumn the chill cold, ape cry. Into the three gorges somebody else, tasting the golden orange; On the three gorges dam, majestic momentum. Affectionate three gorges scenery, the peoples enthusiasm, welcome you often swim here. I hope you happy in this trip, a nice day.

TanZiLing scenic spot is a national first batch AAAA level scenic area, is the earliest development of the three gorges dam scenic area, in 1997, the official start of the reception foreign tourists due to its observation deck at the top like a named overturned jars, the scenic spot is located for the dam construction surveying points, elevation 262.48 meters, is the best place to watch the panoramic view of three gorges project, not only can enjoy the three gorges dam on the powerful ZhuangWei, still can watch stand bolt upright a precipice "Yangtze river gorge" fourth two-way five locks.

TanZiLing scenic spot is the commanding heights of the three gorges site, is the best place to watch the panoramic view of three gorges project. TanZiLing for inverting image outside a jar. Scenic area of about 100000 square meters of the whole scenic spots including the observation deck, anaglyph big book, iron and steel group, one hundred million Jiang Shi model room and green belts, and so on, showed the long-standing three gorges culture comprehensive, expressed the people hydration and water as a distinct theme, man can conquer nature.

TanZiLing because its shape looks like a mountain of sichuan people make kimchi named buckle the jar at the top of the hill, elevation 262.48 meters, the three gorges dam is 15.28 square kilometers land within the scope of the commanding heights above sea level, on the top of the TanZiLing observation deck, overlooking the three gorges dam construction, get a good view of the xiling cattle rocks beautiful scenery and the prospect of new county zigui.

Legend has it that dayu harnessing of 3 a house but not into, in god cow help through KuiMen, pushed open the channel in 400, familiar people gratitude, with a huge boat carrying 24 pig head and a large altar wine to treat. To the accomplishment, but see that god cattle smoke cloud, only left a video in the high mountain, after the people called scalpers rock. The dayu also track god cattle travel, left over from a statue of stone as a souvenir. Touched by people for a long time refused to leave, make huge boat in the river on the waiting, the giant ship into a small island - being built at zhongbaodao island. The ships pig into the river, will be 24 in rocks, and the altar wine is on the left bank, unreal TanZiLing and popular. Buddha, it is said that on sunny weather, the breeze peak to peak in the river, wine consumption binge, also really ecstatic.

The entire park in a highly increasing from top to bottom is divided into three layers, showrooms, mainly by the model ten thousand a recently stone, river closure, the three gorges dam foundation, silver version gobbledygook and TanZiLing landscape, such as the observation deck and spectacular fountains and beautiful waterfalls, winding streams, green lawn, this process, in a static dynamic, moving in the static, as if place oneself in the beautiful paradise.

2016年上半年导游工作计划范文

青春易逝，展望，力求，能有的!自我，进步!，我为制度本年度的工作计划：

规章制度，力求自身工作的高质量、高;

起来，迎接新一年的旅游工作;导游工作，导游带团技能，自身带团经验，以不变应万变;计调工作，熟练计调操作流程，熟悉线路流程，能以更优的价格和服务质量为公司员后备力量，尽量在最短的内最优的报价，注意工作;总部前台接待，熟悉散客线路、价格，时刻关注价格，更新电子屏信息;

学习，拓宽知识面，努力的文化素养，学习旅游专业知识常识导游带团技能、知识;我相信这众多导游所的;

，以较强的性，针同群体的游客不同模式不同主题的服务。

，自我进步、自我;

小笔记本，把易忘但又需要特殊注意的事情随时记下来，的习惯;这份计划会为，注意可以写得很条理，只要是能看懂就可以;

每一次任务，对外尽的努力桑悦思国旅的声誉!

这篇xx年上半年导游工作计划范文，希望大家从中得到启发。

After 20 years of development and construction, the Tianzhu Mountain is thedevelopment of the eight scenic areas, open six scenic spots and touristfacilities has greatly improved the visibility and Tianzhu Mountain growingreputation, Tianzhu Mountain to the number of tourists has increased, the homeand about 800,000 passengers.

Tianzhu Mountain is no longer Mr.

Yu described a "lonely Tianzhu Mountain", the tourism economy of our countyand enriching Buried Hill County of the pillar industries.

国际专利许可合同(附英文)

if，as theresult，party a cannot start normal production with the contract having to be

terminated， party b shall erfund all the payments previously made by party a to party b

together with the interest at the rate of... percent per annum.

9.8 if only some aspects of the properties of the product are not up to the standards

asstipulated in the contract and the responsibility lies with party b， party b shall

compensate party a with ... percent of the total contract price according to concredt

circumstances. ifthe responsibility lies with party a， party a shall pay the total

contract price in accordancewith the stipulations.

article 10 confidentiality

10. 1 all drawings， designs， specifications and all other technical information

made available under this contract by party b shall be kept strictly confidential by

party a who.shall not sell， transfer or divulge it in any manner to anyone except

those of its own employ-ees who will be using it in the manufacture of the products，

without prior written consent ofparty b. party a may. however，supply such technical

information to its subcontractor to the extent necessary for such subcontractor to

manufacture parts of contract products，pro-vidingthat party a shall have such

subcontractor agree， in writing， to hold suchnical information strictly in confidence.

10.2 ln case any part (s) or all of the above-mentioned technical information have

been madepublic by party b or any third party. party a shall be thus released form the

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Originally the peony is Chinas famous traditional flowers, wild plants, and thorns, mainly from the qinghai-tibet plateau in China, the Yellow River basin, bashan qinling of zhongtiao mountains, shanxi, henan, funiu and MangShan and other regions, the original peony community can be traced back to 3000 years ago.

In luoyang peony cultivation, according to historical records: began in sui and sheng in the tang dynasty. "Name of guilin" in northern song dynasty period "SuiZhi · plain question" in a "qingming festival times 5, peony China". Since sui, peony on the basis of folk culture, begin to enter the royal garden, become a pet palace. In 604 AD, emperor yangdi capital luoyang company, monarch xiyuan weeks in 200, a variety of royal peony peony became the first in the history of Chinese. When tang and song dynasty, luoyang has been in the capital, capital position, cultivation, ornamental peony FengRi sheng. The tang dynasty poet bai juyis "flower bloom 20, if people are crazy" of a city is true portraiture of the situation at that time. Royal today, temples garden, private garden, with the song dynasty neo-confucianism shao yung has written "festival only two world, the world famous heavy luoyang" of a sentence, can want to at that time, the luoyang garden house, the flower of the spectacular. Each to bloom "emperor city spring sunset, cry cry chariots and horses, a total of the peony, hand to buy flowers." Become a beautiful landscape city of luoyang. Poet liu yuxi "but the peony true national color, the blossoms to move the capital" and the song dynasty scholar sima guang "luoyang spring the most prosperous, red and green among 10 m, who is the flower, like the splendid, people will be splendid study group spent." All paint luoyang people eat during tang and song dynasties frenzy.

All is Chinas famous hundreds of flowers, long, enlisted qunfang, but only the peony high grade. It flowers gigantic, wide variety, the myriad of feminine beauty, crown recalled. Concept of "ancient and modern florilegium, more than 360 kinds of beauties, none but with peony comparison. Therefore, known as" the king of flowers ". And the luoyang is located in the central plains, mild climate, rainfall is moderate, suitable for the growth of peony. The song dynasty writer ouyang xiu in luoyang high rank, he enjoyed the luoyang places of interest, have a special liking to the luoyang peony, author of "luoyang peony". His "luoyang ley spent the most appropriate, particularly heaven" peony verse says the luoyang peony growing advantageous natural conditions.

It is said that long time ago, wild peony on MangShan people not expensive, often cut the wood, a young very pity, transplanting it hospital, elaborate care. In a handkerchief, embroidered peony flowers. The young man wondered, was about to ask girls suddenly disappeared. XiuPa, but see a top have a poem: "name of luoyang, Mang range for my home. Are you feeling heavy, spring to see the wonderful work." In the second year spring, the youth was certainly rich gorgeous peony trapped in the home, graceful, from then on he would make a living by planting peony, family became more and more abundant. Point of view, the legendary the epigenetic the luoyang is the earliest "peony growing expert".

Since the tang dynasty, thousands of years, made a number of cultivation of luoyang peony skillful craftsman. Liuzhou, record the recorded: "song single parent, word ZhongRu, poetry, good plant. All peony one thousand kinds, red and white color, people do not know its operation,d called to mount li (li) plant ten thousand copies, individual color, give daughter, imperial secretary call division for flowers." All previous dynasties scholars intone the luoyang peony flow spit relapsed, KuangDai unique appearance of verse. Tang wang also really write the luoyang peony, "peony enchanting disorderly, a country such as crazy do." Great poet bai juyi wrote in a poem "flowers", "ten households in a clump of dark flower, fu", "fan of every acquisition for customs, all in one", the poem says the luoyang peonys precious and peoples love of the peony. It is said that tang tai years, spring, on the day of li han Leon, the temple to watch the peony, asked the painter Cheng Xiu f: "sung today Beijing city peony poems, who headed?" Cheng answer: "in the book scheeren lee cloud: freed national color to the wine, day sweet night dyed garments." Leon listen to praise, he said the luoyang peony "amusement", so the peony has the reputation of "amusement".

Thousands of years, luoyang peony beautiful, various, gorgeous and charming. Ouyang xius "guest said recent years old take specific, often conjure up a hydraulic-powered tree-trimmers" speaks the truth. In the history of sheng peony varieties of up to 119 a. Now has more than 500 varieties, in a nutshell, can be divided into three, nine, ten. Three categories, namely, single head, start and mixed type. This is according to the classification in the number of flowers, flower for single headdress flower, flower for double flowers, three for three peony flowers. Nine color is red, pink, purple, blue, yellow, white, green design and color, such as this are classified according to the color of the peony. Ten type mainly based on what the luoyang peony petals, size, flower arrangement and the morphological characteristics of classification. In the 19th century, British scholar evolution Darwin in his masterpiece "on the origin of species" quoted ecological variation of luoyang peony, as proof of his theory of "evolution". The song dynasty, luoyang yao yao peoples yellow and developing the erros of prime minister Wei Renbo home Wei Zi known as kao, flower after respectively. "Yao yellow one, and the brilliant breath is like cutting". Candidates.if your years, luoyang has pressed the song god yao yellow flower, flower large feet 2 inches, he excited, regardless of the reigns of his identity, and placed it over his head, visible, the emperors obsession in the peony, and from then on famously.

Since the tang and song dynasty, many bookman at a magnificently for peony poem writing, form a plethora of peony culture, and deduces many myths and legends about peony, soft smell things.

Legend, lunar month two years should, xiking changan heavy snow, wu zetian drinking poetry, on an impulse drunk pen write fen book: "swim Ming dynasty garden, rushing harbinger, stamen overnight, mo monring winds to blow." Flowers not this life, open overnight, peony not violations in season alone, shut the core. Wu zetian rage, peony fall out of changan, sent in luoyang, and to the stake. Peony has been the rule, the body such as coke; But branch do not come loose, standing still in the freezing cold, next year when the spring breeze blow, more brilliant flowers, known as "focal bone peony".

Another legend of peony, it is tang clear huang lung-chi lee kai jade bracelet ChenXiangTing vigil changan palace, the "harem of three thousand people, three thousand pet in a" your princess, hearing the luoyang peony has been in full bloom, and the wood in the JinYuan peony is at the end of the bud, then make the imperial secretary drum rush, flowers are still does not open, she was in a rage, will all fall to luoyang peony. Luoyang peony in Tokyo, in a flash, bright flowers branches, blooming together. In fact, with scientific attitude, xi an and luoyang on the same latitude line, but the temperature and humidity are slightly lower than luoyang, luoyang, west across the mountains, and in the MangShan Yang, the chang an early spring. Therefore, generation by Li Baiyou "qingping tune" word "taken two phase huan pour countries, often have the Kings grinned see, explain the infinite hate, dongfeng ChenXiangTing north lean on a railing" flea in jade bracelet, is the imperial concubine bear a grudge, derogatory generation by hyperbole, lifelong grief may not be the volunteers.

These legends show peony jubilant, unwavering in style, it is also the clank iron character of the Chinese nation and integrity.

Since luoyang peony enjoys a good reputation at home and abroad, to buy an endless stream, sui and tang dynasties frequent exchanges between China and Japan, luoyang peony spread to Japan, the Japanese peoples distribution of wealth. Neighbor north Korea, South Korea is also widely cultivated in China, then, the americas, Europe, many countries have successively introduced, called the luoyang peony flower "China" or "flower days god". Soldiers in song dynasty, the central plains, luoyang today, peony cultivation, breeding and subsequently fails, moved to the southern city of hangzhou. Jing and bright state, tsaochow people since the law transplant peony, become the new peony resort. Sichuan day peng are luoyang peony famous plant, jiangsu yancheng, since then, luoyang peony throughout China. After the founding of new China, due to the experienced the vicissitudes of life, luoyang peony only more than 30 varieties. In the autumn of 1959, prime minister Zhou Si to luoyang tractor factory, and specifically about the situation of the luoyang peony. Premier zhous concern caused the luoyang city government attaches great importance to, quickly return to expand acreage, one after another in the city park, the peony park; Xiyuan, can garden, open up the peony viewing area, and the new mail mountain national color peony, los pu park formed ten kilometers peony promenade, and built one thousand mu of peony gene pool; The peony as the city flower of luoyang NPC standing committee and was started in 1983 the annual peony show. From then on, the peony everywhere, every family, every day, to more than 500 peony varieties development. Yellow flowers every year, yao, Wei Zi, tsing lung lie the inkwell, drunken beauty peony famous brand, such as the charming attitude, see the flower heads, such as chi, like drunk, like a dream, like magic. Luoyang city park has set a record of every nearly 300000 people a day. Flower stage, residents rushed to view the city, town. Is: "watching flowers peony, everything all forget since I dont know."

With the peony show set each other off becomes an interest is luoyang peony Lantern Festival. Luoyang colored, gu sui, tang, more than 1000 years, has become a big people festival festival custom. In recent years, luoyang lanterns excellent reputation, become one of the three big Lantern Festival in China. Day to watch the peony night view of light, the annual peony show to a climax. Peony Lantern Festival every year, thousands of dye flow xia tao drunk all over the sky stars, wanjiadenghuo shook silent night sky. Such as lights, such as poetry. Painting colorful, make you dont know is oneself or human fairyland. More it is worth mentioning, winter 1994, national campaign "national flower" leadership team through the press candidates spent solution is: a country - the peony flower. At this point, an early nine dynasties rong snow clothe with silver, and luoyang refractory research institute a peony flower bed is a proud timely snow in full bloom, people sell, all without exception. Xinhua news agency and other dozens of news media scramble to report, exclaim, "national flower spread good news, the peony should know the snow laugh" wonders in one hundred.

In recent years, luoyang peony not only out of the country, but also sold to Japan, the United States, France, Singapore and other countries and Hong Kong, Macao and Chinese Taiwan regions, the end of the peony "can see cant buy" history. Peony have also made a series of scientific research achievements, the technology has the new breakthrough, basically achieved the "flowers bloom as well, spring to autumn to irrelevant", which laid a foundation for further development of luoyang peony.

Poets in lee ge fei has: "the world of governing revolution, hou to rise and fall of luoyang, rise and fall of luoyang, hou xing in garden waste." Temporal change, things change, all without exception shows people with a philosophy: goodsky flower glory. Today, our country is coruscate gives new vitality, the peony like rosy clouds in the east, adorn the expeditions of the earth. Peony, this eternal soul, telling us hard to think of the Chinese nation as an epic. Luoyang, luoyang peony to dress for the peony. The peony and the ancient capital of blame. Song times flowers, flower pregnant vitality; Luoyang peony is out of the country, go to the world of tie and bridge, peony, is the ancient capital of aesthetic badge, it will accompany the onward march of luoyang, towards a new brilliance.

Welcome to Shaoxing Lu Xun Memorial Hall. Shaoxing is a famous historicaland cultural city with outstanding people and brilliant stars since ancienttimes. Lu Xun, a great modern Chinese writer, thinker and revolutionist, is oneof the outstanding representatives. Lu Xun, formerly known as Zhou Shuren, wasborn on September 25, 1881 in a dilapidated family of feudal literati andbureaucrats in the capital of Shaoxing. He started at the age of 7 and studiedin Sanwei bookstore at the age of 12. When he was 13 years old, his grandfatherwas jailed for bribery in the imperial examination. His father, Zhou Boyi, fellill and suffered a lot from the decline of his family. When Lu Xun was 18 yearsold, he resolutely "took a different road, fled to other places, and went toNanjing and Japan to study. After returning to China in the summer of 1909, hesuccessively engaged in teaching and literary creation in Hangzhou, Shaoxing,Beijing, Xiamen, Guangzhou and Shanghai. On October 19, 1936, he died of illnessat his home in Shanghai new village. He was 56 years old.

Lu Xun spent more than one third of his life in Shaoxing. He not only spenthis childhood and adolescence in his hometown, but also carried out his earlyteaching practice, literary creation and social revolutionary activities. Thelife experience of his hometown not only has a great influence on hisideological development, but also is an important source of his literarycreation. Today, we are going to follow the footsteps of this great man andvisit his hometown.

Now we come to Lu Xuns birthplace - Lu Xuns former residence. Lu Xunsformer residence is located at the west head of the Zhoujia new gate at theentrance of Duchang Fangkou. The new gate of the Zhou family is the place wherethe Zhou family has lived for many years. It was built in the Jiaqing period ofthe Qing Dynasty, facing south from the north, with green tiles, pink walls,brick and wood structure. It is a typical deep courtyard in the south of theYangtze River. In 1918, the house, together with the herb garden behind it, wassold to Zhu, a neighbor in the East. After the change of ownership, most of theoriginal houses have been demolished and rebuilt, but the main part of Lu Xunsformer residence is fortunately preserved, so today we are lucky to see theoriginal Lu Xuns former residence.

These two black stone storehouse gates were originally the side gates ofZhou Jiaxins gate, where Lu Xuns family went in and out.

This ordinary mud flat house is the place where Lu Xuns family used toplace vehicles. As we all know, Shaoxing is known as "Venice of the East".Therefore, most families are equipped with water transportation. The two talloars are used on big ships, while the two small oars are used on black canopies.Sedan chair is a means of land transportation, among which the sedan bar is theoriginal of Lu Xuns family.

From the right door, through the corridor, to the "sweet scented osmanthushall". Mingtang is commonly known as Tianjing in Shaoxing. There used to be twolush osmanthus plants planted here, hence the name of Osmanthus Mingtang. WhenLu Xun was a child, he used to lie on a small table under the osmanthus tree insummer to enjoy the cool. His stepgrandmother Jiang, while shaking a banana fan,played riddles for Lu Xun and told stories such as "cat is the master of thetiger" and "water overflows the Golden Mountain". Lu Xun was influenced by folkliterature since childhood and provided rich materials for his later literarycreation. Later, he had vivid memories in his articles such as dog, cat, mouseand on the collapse of Leifeng Pagoda.

Through the sweet scented osmanthus hall, you come to Lu Xuns bedroom. Inthe summer of 1909, Lu Xun returned to his hometown from Hangzhou after studyingin Japan. He successively held teaching posts in Shaoxing Fuzhong school andShanhui Junior Normal School. This bedroom was his bedroom and study when he wasteaching in Shao. Lu Xun often prepared lessons and wrote late into the night.His first classical Chinese novel nostalgia was written here. The iron pearwooden bed on display in the bedroom is the original of that year.

Through the slate patio, facing is the well preserved two floors and twobottoms of Lu Xuns former residence. The first half of Dongshou is the mainplace for Lu Xuns family to eat and meet guests. Shaoxing is commonly known as"xiaotangqian". When Lu Xun was a teacher in Shaoxing, he often receivedvisiting friends and students here. The leather chair in the upper right cornerof the living room was used by Lu Xuns father. Lu Xuns father was dismissed asa scholar after his grandfather Zhou Fuqings cheating on dance in the imperialexamination hall. He was depressed and depressed. After that, he was so sickthat he was mistaken by a quack doctor that he died at the age of 36. From thenon, Lu Xuns family fell into predicament from a well-off family. After a seriesof family changes, young Lu Xun suffered from the coldness and coldness of theworld. He saw the degeneration and ugliness of the upper class society, whichhad a great impact on his thought and embarked on the road of seeking truth.

Separated from the living room is Lu Xuns mothers room. The Eight Leggedbed in the south is the original one that Lu Xuns mother, Lu Rui, had slept in.The little bed in the East is the bed that Lu Xuns brother ZHOU Jianren used tosleep in.

On the table by the window are displayed the things that Lu Xuns motherused to do needlework. Lu Rui, Lu Xuns mother, was born in anqiaotou, Shaoxing.She was kind and resolute. She was able to read books through self-study. Lu Xunadmired his mother and once said, "if my mother is 20 or 30 years younger, shemay become a heroine." Luri is indeed an extraordinary mother. Her three sonsare known as "the three heroes of the Zhou family" in the modern literaryworld.

To the west of the small hall is Lu Xuns stepgrandmother Jiangs bedroom.Lu Xun was deeply impressed by the stepgrandmother, who was cheerful andhumorous, and often told stories and riddles to his nephews andgrandchildren.

A patio away from Luruis bedroom is the kitchen where Lu Xuns familycooks and cooks. In front of the kitchen, the "three eye stove" used by the oldrich family in Shaoxing was restored according to the memories of the peopleconcerned. Pictures and words praying for blessings and avoiding evil spiritswere painted on the walls of the stove. The kitchen cover on the north wall wasmade by Zhang Fuqing, the "busy month" of Lu Xuns family. Zhang Fuqingsometimes brought his son to carry water for help, and became a close friendwith Lu Xun. Lu Xun and Yunshui met for the first time in this kitchen. "Purpleround face, wearing a small felt hat and a bright silver collar around hisneck", it was this water transportation that made Lu Xun realize a strange worldthat he could not see in books. In 1921, when Lu Xun wrote his novel hometown,he took water transportation as a model and created the vivid artistic image of"leap soil".

The three rooms in the back are where Lu Xuns family stores rice and farmtools. The one on the right is Zhang Fuqings residence. In the middle is thecorridor leading to BaiCaoYuan.

Ladies and gentlemen, now we can see that this garden is the famous"BaiCaoYuan". Although the name of BaiCaoYuan is elegant, it is actually anordinary vegetable garden. It was a deserted vegetable garden shared by morethan a dozen families in xintaimen at that time. Usually, some melons andvegetables were planted for drying rice in autumn. In his childhood, Lu Xunoften played with his friends in the herb garden, enjoying the cool in the shadeof trees in summer and catching crickets in the mud wall in autumn. In winter,we catch birds in the snow. As for BaiCaoYuan, Lu Xun once described it vividlyin his famous prose from BaiCaoYuan to Sanwei bookstore. In the article, hewrote with infinite affection: "it is not necessary to say the green vegetablebeds.

Smooth stone well fence, tall acacia tree, purple mulberry Just around theshort mud wall, there is infinite interest. " What we see now is the landscapein Lu Xuns works. When Lu Xun was 12 years old, his family sent him to Sanweibookstore to study. He had to say goodbye to his crickets, raspberries andMulian, and went to the most severe private school in the city to study. Nowlets say goodbye to everything here and follow Lu Xuns article from BaiCaoYuanto Sanwei bookstore.

From Lu Xuns former residence, walking hundreds of steps to the East,walking south through a stone bridge, and entering through a black paintedbamboo silk door, you will arrive at Sanwei bookstore, where Lu Xun studied inhis youth. Sanwei bookstore is a famous private school in Shaoxing City in thelate Qing Dynasty. It used to be the study of Shou family. Lu Xun began to studyhere at the age of 12. His five-year study career benefited him a lot,accumulated rich cultural knowledge, and laid a very solid foundation for hisfuture literary creation.

The plaque of "Sanwei bookstore" is hanging in the middle of the library,and there is a pair of clasps on both sides of the pillars: "music is silent,filial piety is the only thing; Taitang flavor is poetry." They were all writtenby Liang Tongshu, a famous calligrapher of the Qing Dynasty. What is "threeflavors?" according to Mr. Shou Jingwus son: "reading classics tastes likerice, reading history tastes like food, and a hundred schools of thought tastelike vinegar." Among them, acyl is condiment. There is a picture of pine anddeer hanging under the plaque. Every day, students should salute the plaque andthe picture before they start reading.

The whole commentary of Zhaozhou Bridge includes three parts:

Part one: Introduction

The Zhaozhou Bridge is also known as the safe crossing bridge and the GreatStone Bridge. It crosses the Xiao River in Zhao County. It is named after thenearby Zhao County, which is known as Zhao Zhou in history.

Zhaozhou Bridge is designed and built by LiChun from 605 to 616 during theSui Dynasty, has stood the tests of earthquakes, floods and traffic for morethan 1400 years. It is the world’s oldest single-arch stone bridge still in usetoday and with the reputation as one of the Four Treasures of North China.

Part two: Creative construction.

Characteristics:

1) It has only one main arch and this arch has a span of more than 37meters, which is a great creation in the world history.

2) The bridge has two small side arches on either of the main arch, theyserve two important functions: First, they reduce the total weight of the bridgeand save the structural materials. Second, in time of flood, they cooperate withthe main one allowing water to pass through, thus weaken the flood’s impact onthe body of the bridge itself.

3) This design also improve the general look of the bridge, contributes toits beauty, so people compared the bridge to a new moon rising above the clouds”and “a long rainbow hanging on a mountain waterfall”.

Part three: Beautiful stories and famous folk song

There are many legends about the design of this bridge.

According to one legend, the bridge was built by LuBan, who is a excellentarchitect, he managed the sheep turn into stones and built the bridge in osingle night.

In another story, the bridge was put to the test by two immortals whocrossed it at the same time. One is ZhangGuolao, he rode his lovely donkey withthe sun and moon in his bag, and the other is ChaiWangye, who crossed the bridgewith the Five Famous Mountains. LuBan was worried and saved the bridge byplunging into the water and supporting the structure.

A folk song: Xiao Fang Niu

(Ask the tourists if there is anybody would like to sing the song, theguide should teach the visitor to sing the typical and beautiful folk song,which can exert an outstanding effect on and response from the tourists)

Shanhaiguan, also known as "Yuguan", is the starting point of the northeastend of the great wall of Ming Dynasty. It is located 15 kilometers northeast ofQinhuangdao City, and has the reputation of "the first pass in the world".Shanhaiguan scenic spot is a famous historical and cultural ancient city andsummer resort with many places of interest, beautiful scenery and pleasantclimate. There are more than 90 places of interest with development andornamental value in the area, forming six major scenic spots, namely "old dragonhead", "mengjiangnu Temple", "Jiaoshan", "the first pass in the world","Changshou mountain" and "Yansai Lake". Among them, the essence of Chinasancient the Great Wall is the the Great Wall of Shanhaiguan.

The East starting point of the great wall of Ming Dynasty is laolongtou,where the great wall meets with the sea, with blue sea and Jinsha, and the skyopens to the sea. The magnificent pass, known as "the first pass in the world",is towering. It is known as "pinghan in the capital and the throat of liaozuo".The great wall of Jiaoshan mountain is winding, with steep beacon towers andpicturesque scenery , attracting a lot of tourists. Meng Jiangnu temple is amoving story of Jiang Nus seeking husband, a Chinese folk legend. Chen Yun andhis poem praise that "the Great Wall is built by the sweat and blood of manyanonymous people. Experts and scholars have no way to verify it. Only ageneration of heroes with all names is a kind of glory in" half of the sky ".Xuanyang cave, the largest natural granite cave in northern China, is like aparadise with strange caves and rocks and gurgling springs. Yansai lake is abeautiful pearl outside the Great Wall.

Arrival and departure: Shanhaiguan District of Qinhuangdao city is locatedon the north coast of Bohai Sea, with convenient transportation. You can chooseto take a plane, train, bus or self driving to Shanhaiguan. Qinhuangdao airportis 15 kilometers away from Shanhaiguan, which is very convenient. You can takethe train directly to Shanhaiguan station, which is very convenient to get tothe scenic spot. If you choose to take a bus, you can also go directly toShanhaiguan bus station. Shanhaiguan is located in Qinhuangdao City, withconvenient transportation, but driving is not allowed in the scenic area.

Everybody is good! My name is presented, your tour guide, today we will visit is rated at 29 "world cultural heritage" in the Summer Palace. I hope my sincerity and enthusiasm can bring happiness to you!

The Summer Palace is one of the most vast imperial gardens in the world, is Chinas largest, protect the most complete existing royal garden museum. Was built in 1750, formerly qingyi park. Qianlong, jiaqing and daoguang and xianfeng emperor palace garden. In 1860 by British and French troops burned down. In 1886, emperor guangxu reconstruction on the original base according to the original size, two years later renamed the Summer Palace, the empress dowagers remaining land. In December 1998, UNESCO listed in the "world heritage list".

Park is mainly composed of longevity hill and kunming lake, two big scenery to, lake between the mountains, a pavilion, table, floor, palaces, temples, pagodas, waterside pavilion, pavilion, veranda, long beach, stone bridge, stone fat place full of national features of classical architecture, veranda, the countrys longest promenade, the distant mountains near water, become an organic whole repeatedly has the very high artistic value

Longevity hill belongs to yanshan -odd arteries, 58. 59 m. Buildings and mountain building, before the longevity hill mountain, three to eight surface layer as the center, four double-hipped roof of Buddha incense of the main body of large buildings. From the foot of "prout catamarans brainpower-computer" arched, the rows cloud gate, two of palace, cloud temple, DE hui temple, Buddha incense, and the wisdom of the sea, until the top of the mountain formed up in layers of a central axis.

Kunming lake is the main lake, the Summer Palace, three-fourths of the dominated area, about 220 hectares. Former lakes rippling, south of lake Simon Simon, a castle in the west, north look at the ups and downs in groups; There is a west causeway lake, and on the peach willow lines; The marble seventeen-arch bridge which lies on the lake, the kunming lake is the largest lake in the royal gardens in qing dynasty.

Today, our visit to this end, hope pleasant scenery of the Summer Palace, and I can become you the interpretation of wonderful memories! Thank you all!

导游实习报告

XX年暑假期间，在校团委的号召下，为焦作的“四创”贡献一份力量，为提高自己各方面的能力，加深自己对社会的了解，我参加了由校团委主办、数学学院团委承办、焦作市神洲旅行社大力支持的暑假兼职导游培训社会实践活动（XX年7月10日--XX年7月25日）。

焦作市神洲旅行社成立于1999年5月，是经省、市旅游局批准、焦作工商局注册的具有独立法人资格的旅游企业。公司总部座落在焦作市政治、经济、文化中心焦作人民大会堂内，现有员工118名，其中专职导游60名，大专以上学历的占95％。历经5年的发展，已形成了一套严谨、科学的管理体系，现拥有“地接中心、组团中心、交通票务中心、导游中心、外联营成功策划、承办了多趟火车专列、大型团队等大型活动年接待人数5万人以上。是焦作规模最大、实力最强、信誉最好的旅行社之一，也是省、市旅游局在焦作旅游业树起的一面旗帜。

自1999年—XX年连续三年被河南省旅游局授予重质量、守信誉“河南省优秀旅行社”、XX年被授予“河南省最佳旅行社”、XX年—XX年连续被焦作市委、市政府授予“焦作市旅游工作先进单位”荣誉称号：、XX年在焦作市旅行社千分制考核中连年高名列榜首；地接中心经理卫军玲、导游中心经理刘友鑫、先后被省文明委、团省委、省旅游局授予“河南省文明导游员”、“河南省优秀青年导游员”。

在这样一个优秀的企业里，我们一行50多个学生得到了系统的导游培训，在为期半个月的培训中，从第一天导游中心经理刘友鑫就逐日开始对我们讲授导游事务、导游法律法规、中国旅游地理、导游事故处理、山区导游模拟、海滨导游模拟等基本的导游技能，培训结束时，焦作市神洲旅行社有限责任公司还组织我们跟随旅行团到青岛、日照等旅游几个城市亲自体验导游的工作。我们还掌握了必要的旅游常识，如：

导游服务质量标准（一）

·导游服务质量标准（二）

·旅行社管理条例1

·旅行社管理条例2

·旅行社办理旅游意外保险暂行规定

·赴港澳旅游注意事项

·乘机出行规矩须知

·儿童乘火车有优待

·发生事故时怎么办

·个人因私护照申请

·旅游住宿须知

·如何在溶洞内摄影

·铁路旅客须知

·文物景点“禁止拍照”

更重要的是我们的交际能力得到很大的提高，处理好各方面的关系，我感到对自己感触最深的是：

一、待人要真诚

踏进办公室，只见几个陌生的脸孔。我微笑着和他们打招呼。从那天起，我养成了一个习惯，每天早上见到他们都要微笑的说声“早晨”或“早上好”，那是我心底真诚的问候。我总觉得，经常有一些细微的东西容易被我们忽略，比如轻轻的一声问候，但它却表达了对同事对朋友的关怀，也让他人感觉到被重视与被关心。仅仅几天的时间，我就和同事们打成一片，我心变成“透明人”的事情根本没有发生。我想，应该是我的真诚，换取了同事的信任。他们把我当朋友，也愿意把工作分配给我。

二、要善于沟通

沟通是一种重要的技巧和能力，时时都要巧妙运用。认识一个人，首先要记住对方的名字。了解一个人，则需要深入的交流。而这些，都要自己主动去做。

三、要有热情和信心

其实，不管在哪个行业，热情和信心都是不可或缺的。热情让我们对工作充满激情，愿意为共同的目标奋斗；耐心又让我们细致的对待工作，力求做好每个细节，精益求精。激情与耐心互补促进，才能碰撞出最美丽的火花，工作才一能做到最好。

五、要主动出击

当你可以选择的时候，把主动权握在自己手中。我想很多人和我一样，刚进实习单位的时候，都做过类似复印打字的“杂活”。或许同事们认为你是小字辈，要从小事做起，但有些时候，是因为他们心中没底，不知道你能做什么。做“ 杂活”是工作的必需，却无法让我学到什么。我决定改变自己的命运。有些东西不能选择，有些东西却可以选择。份内的工作当然要认真完成，但勇敢的“主动请缨”却能为你赢得更多的机会。只要勤问、勤学、勤做，就会有意想不到的收获。

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Dear friends, hanshan temple is known for its inscriptions, and the most famous one is the poem of the maple bridge. Ladies and gentlemen,

Now lets go to the stele. Since ancient times, in the temple, "the maple bridge night mooring" has a few pieces of poetry. The answer is: a poem. Wang GUI (1019-1085), the king of the northern song dynasty, was the first stone in the poem of "the maple bridge", the first stone of zhang jishi, which could be lost in the early years of this monument. In order to restore historical relics and carry forward the national culture, the first stone of zhang jishi, which was integrated with wangs calligraphy, was re-established next to puminta in 1996, with the efforts of people on both sides of the Chinese Taiwan straits. Thanks to Chinese Taiwan SiNian library, they free get-together of generous Ph.D. More than 3000 words handwriting epitaph rubbings, the suzhou famous calligrapher FeiZhiXiong set word, suzhou museum of stone inscription loyalty as heavy carved sculpture artists, and shows the world the first stone Zhang Jishi spirits, to understand a get-together chirography provides physical characteristics and style.

Full of poetry only 28 words, but can directly select a get-together to complete the original words only 14, namely: month, full day, jiang, fire, for, gu, outside the city, and cold, hill, temple, night, half, the rest are through a mix of the original word radical. For example, "frost", combined with "rain" and "facies"; The people are composed of "eyes" and "people". The word is in block letters, between the yan and liu shushu. The stone tablet has been used for a certain period of time. It is 2.5 meters high, 0.84 meters wide, 0.2 meters thick and 1.66 meters high, about 13 centimeters per word. The stele was collected by the Palace Museum in September 1996.

The second tablet is written in Ming dynasty. The temple is in fire. There are only remnants of the monument, and less than 10 words remain. The third tablet is written by yu yue in the qing dynasty. It is well preserved. The most common "night mooring" in the market is the first inscription of yus books. The tablet is displayed in the gallery. The fourth tablet was written on December 14, 1947 by zhang, a member of the hebei cangzhou dynasty, with the same name as the tang dynasty. Zhang succeeded in writing this tablet, and unexpectedly died the next day, and the ink became a veritable masterpiece. This stele is well preserved and is now on display in the hospital of pu-minta, where the original poems are preserved in the central history museum of the kuomintang (KMT) in Chinese Taiwan. The fifth tablet we have seen in the songmao pavilion in the house of hanshan. It is the one li dazhao wrote. The sixth tablet is a contemporary painting

Liu haisus works. In the winter of 1981, the 86-year-old painter locked himself in his room for about five hours, using the whole body and soul to complete a masterpiece -- the "maple bridge night". When liu finished the work, he fell ill for many days, but he was very satisfied with the work and thought it was no less than yus book. According to lius wish, this tablet was engraved in 1994 and placed in the corridor of hanshan temple.

The seventh tablet was written by the revolutionary predecessor Chen yun in the "maple bridge poetry gallery" in 1998. The original was a gift given to liu yuna, a famous critic, when he was 82 years old. The inscription on the tablet stands in contrast to the poems written by kang youwei in the han shan temple in 1920. "the bell has been crossing the sea, and the wind is cold and cold. Dont let feng dry and rap again, to make people not empty." Loss of kang youwei was generous in clocks to Japan, he quips: also blame gab abundant dry monk, to zhejiang taizhou high disturbing the satrap pavilion hanshan, picked up are two manjusri, samantabhadra bodhisattva incarnation of cat. Had it not been for the leak of the celestial machine, there would have been no longer the ancient clock in the temple.

Tourists friends:

Everybody is good! At the time of the spring flowers and you met in jinggangshan, to know each other, know each other, I am very happy! Today the jinggangshan trip by I do for you guide. I am the # # # # tourism, beside me and this is our driver # master. So I have to make a long story short, the introduction of jinggangshan for everybody...

Jinggangshan in the hunan-kiangsi border area, the middle of luoxiao mountains, tall the topography is complex, the main peak elevation in km above more, at the southernmost tip of the south side 2120 meters above sea level, is the highest peak of jinggangshan district.

Jinggangshan city covers an area of 665 square kilometers and a population of more than 50000 people, five township is a town, a provincial comprehensive electronic field and a natural reserve. CiPing basin is located in between the mountains, the city government of jinggang mountain area of total area of 89%, forest coverage rate is as high as 64%, is called "green treasure house", all have the original forest around, area of seven thousand hectares, there are more than three thousand eight hundred plant species, of which more than two thousand kinds of higher plants, more than eight hundred kinds of woody plants, there are tree species are unique to China or world scale wood, lantern pulled, sweet fruit, ginkgo, Douglas fir, pine, fir, Chinese Taiwan, fujian, silver bell flowers such as hundreds of parker. Jinggangshan is natural zoo, more than eight hundred and forty kinds of animals here, belong to the first, second and tertiary state protection tragopan caboti, macaque, south China tiger, the clouded leopard, civet cat, original musk and tufted deer twenty kinds. Because animal resource is rich, in 1981 set up an area of 16.6 square kilometers of the jinggang mountains nature reserve.

Jinggangshan since 221 BC qin dynasty set a group of XianZhi, namely for jiujiang LuLing XianShu, but CiPing development is in A.D. 668 years later, the size of 5 Wells in A.D. 1644 years after Jian Village village, and belong to yongxin county, LongQuan County (now by sichuan county). Until 1928 jinggangshan struggle period, here to set up the independent administrative organizational system, a new frontier area. Jiangxi jinggangshan administration, established in 1955, in 1984 changed to jinggangshan city.

Jinggang mountain belt Collins, ravines crossbar, stack overlapping peaks, steep terrain. On both sides of the mountains, the department for low mountain hills, from down to up, wei jinggang is like a huge castle, five ShaoKou is entering the "castle" to the "chengguan" point guard here, there are "there, mo open". In the autumn of 1927, MAO zedong. Like the Chinese communists led by zhu DE Chinese workers home of the red army, created the first rural revolutionary base here, as the Chinese revolution has opened up a finally seized of surrounding the cities from the rural correct road of the city. Thus to jinggangshan "revolutionary cradle" and drink praise at home and abroad. 1982, it was listed as national key scenic area, 1991 were Peng as "Chinas four top ten tourist destination", in 1994 as the national patriotism education base and the national garden city.

This miraculous land, once brought up MAO zedong, zhu DE, etc. A generation of great men. More than 30 revolutionary site is still in good condition, including state-level protection sites of 10, 2 provincial protected locations, municipal protection sites outside the 17. Nearly 3000 pieces of cultural relics collection of jinggangshan revolutionary martyrs museum and memorial hall, the forest of steles, sculpture group, the revolutionary martyrs monument in the integration of the chingkang mountains martyrs cemetery in detail describes the struggle of the story.

Jinggangshan in the hunan-kiangsi border area, the middle of luoxiao mountains, tall the topography is complex, the main peak elevation in km above more, at the southernmost tip of the south side 2120 meters above sea level, is the highest peak of jinggangshan district.

Jinggangshan city covers an area of 665 square kilometers and a population of more than 50000 people, five township is a town, a provincial comprehensive electronic field and a natural reserve. CiPing basin is located in between the mountains, the city government of jinggang mountain area of total area of 89%, forest coverage rate is as high as 64%, is called "green treasure house", all have the original forest around, area of seven thousand hectares, there are more than three thousand eight hundred plant species, of which more than two thousand kinds of higher plants, more than eight hundred kinds of woody plants, there are tree species are unique to China or world scale wood, lantern pulled, sweet fruit, ginkgo, Douglas fir, pine, fir, Chinese Taiwan, fujian, silver bell flowers such as hundreds of parker. Jinggangshan is natural zoo, more than eight hundred and forty kinds of animals here, belong to the first, second and tertiary state protection tragopan caboti, macaque, south China tiger, the clouded leopard, civet cat, original musk and tufted deer twenty kinds. Because animal resource is rich, in 1981 set up an area of 16.6 square kilometers of the jinggang mountains nature reserve.

Jinggangshan since 221 BC qin dynasty set a group of XianZhi, namely for jiujiang LuLing XianShu, but CiPing development is in A.D. 668 years later, the size of 5 Wells in A.D. 1644 years after Jian Village village, and belong to yongxin county, LongQuan County (now by sichuan county). Until 1928 jinggangshan struggle period, here to set up the independent administrative organizational system, a new frontier area. Jiangxi jinggangshan administration, established in 1955, in 1984 changed to jinggangshan city.

Jinggang mountain belt Collins, ravines crossbar, stack overlapping peaks, steep terrain. On both sides of the mountains, the department for low mountain hills, from down to up, wei jinggang is like a huge castle, five ShaoKou is entering the "castle" to the "chengguan" point guard here, there are "there, mo open". In the autumn of 1927, MAO zedong. Like the Chinese communists led by zhu DE Chinese workers home of the red army, created the first rural revolutionary base here, as the Chinese revolution has opened up a finally seized of surrounding the cities from the rural correct road of the city. Thus to jinggangshan "revolutionary cradle" and drink praise at home and abroad. 1982, it was listed as national key scenic area, 1991 were Peng as "Chinas four top ten tourist destination", in 1994 as the national patriotism education base and the national garden city.

This miraculous land, once brought up MAO zedong, zhu DE, etc. A generation of great men. More than 30 revolutionary site is still in good condition, including state-level protection sites of 10, 2 provincial protected locations, municipal protection sites outside the 17. Nearly 3000 pieces of cultural relics collection of jinggangshan revolutionary martyrs museum and memorial hall, the forest of steles, sculpture group, the revolutionary martyrs monument in the integration of the chingkang mountains martyrs cemetery in detail describes the struggle of glorious history. You want to explore Chinese modern revolutionary historic and martyrs glorious traditions, jinggangshan will give you a satisfactory answer. Jinggangshan revolutionary relics many not only, and the wind shadow is very beautiful, scenic area of 213.5 square kilometers, divided into CiPing, longtan, Huang Yangjie, finger peak, bijia mountain, fairy mouth, paulownia ridge, xiang states eight scenic spots, there are more than 60 spots, scenery landscape more than 270. Majestic mountains, odd rocks, towering old trees, the waterfall of magic, pound of sea of clouds, magnificent sunrise, romance of the cuckoo, strange caves, is invigorating, linger. Not severe cold in winter here, summer without heat, mild climate, four seasons, salty, spring to admire the cuckoo, summer view to the sea, autumn jams tabled xiuse, winter snow. Sightseeing, summer recuperate, a good place for scientific research, history research. No wonder Chinese contemporary writer, famous historian comrade guo moruo in point of revolutionary site, browse the longtan scenic spot, a "under the jinggangshan, above the hills dont think to swim" lament.

Jinggangshan humid tropical climate. , throughout the year, annual average temperature of 14 ℃, July 24 ℃, the average temperature for the thermidor; January average temperature 3 ℃, for the most of. Average annual rainfall of 1865 mm, annual average fog day for 96 days. WenXia cold winter, warm autumn, spring, summer, more rain, autumn and winter to fog. Here is rich in all kinds of "regulations", the bamboo shoots, mushrooms, yu lanpian, partridge, stone ear the most enjoy a high reputation. Here convenient transportation, convenient highway. North by gian to nanchang, south to ganzhou can fujian, guangdong, ningkang west of chenzhou, hunan province, changsha and other places.

The glorious history. You want to explore Chinese modern revolutionary historic and martyrs glorious traditions, jinggangshan will give you a satisfactory answer. Jinggangshan revolutionary relics many not only, and the wind shadow is very beautiful, scenic area of 213.5 square kilometers, divided into CiPing, longtan, Huang Yangjie, finger peak, bijia mountain, fairy mouth, paulownia ridge, xiang states eight scenic spots, there are more than 60 spots, scenery landscape more than 270. Majestic mountains, odd rocks, towering old trees, the waterfall of magic, pound of sea of clouds, magnificent sunrise, romance of the cuckoo, strange caves, is invigorating, linger. Not severe cold in winter here, summer without heat, mild climate, four seasons, salty, spring to admire the cuckoo, summer view to the sea, autumn jams tabled xiuse, winter snow. Sightseeing, summer recuperate, a good place for scientific research, history research. No wonder Chinese contemporary writer, famous historian comrade guo moruo in point of revolutionary site, browse the longtan scenic spot, a "under the jinggangshan, above the hills dont think to swim" lament.

Jinggangshan humid tropical climate. , throughout the year, annual average temperature of 14 ℃, July 24 ℃, the average temperature for the thermidor; January average temperature 3 ℃, for the most of. Average annual rainfall of 1865 mm, annual average fog day for 96 days. WenXia cold winter, warm autumn, spring, summer, more rain, autumn and winter to fog. Here is rich in all kinds of "regulations", the bamboo shoots, mushrooms, yu lanpian, partridge, stone ear the most enjoy a high reputation. Here convenient transportation, convenient highway. North by gian to nanchang, south to ganzhou can fujian, guangdong, ningkang west of chenzhou, hunan province, changsha and other places.

Now, the car came to the foot of the mountain of the jinggang mountains, let us into the arms of it!!!!!!!!!

Ha! Hi, Im happy "tour" of the tour guide. Today, I take you to xi an east 30 kilometers. In February 1974, the local farmers in the east of emperor qinshihuang 1.5 zone at the foot of the mount li qin Terra Cotta Warriors.

In that year, the emperor after he began to reign, and he began to build cemetery, hosted by prime minister lisi planning and design, general ZhangHan supervisors, build time for 38 years, engineering of vast, magnificent verve, the successive feudal rulers luxury lights of precedent. At that time, the qing dynasty a total population of about 20 million, and built ling labor was more than 720xx0. Xiu ling home soil, from 20xx meters south of this cemetery three between liu village to the county quarry department, there are 5 ~ 25 meters high multistage loess cliff. Fix cemetery used a large amount of stone from nutrient-laden hebei usagi nakayama, asan, depends on human to lintong, engineering is very difficult. Predictably large quantities, usagi nakayama, the corpse and under strict asan side shows the cruelty of the whole project. It is also known as one of "the eight wonders of the world"!

Qin Terra Cotta Warriors is divided into three pits, with a total area of 000 square meters. The Terra Cotta Warriors are robust, forms and more thoughtful! Figures are divided into general figurines, the side horse figurines, kneeling position figurines, figurines of cavalry, terracotta warriors... Among them, the no. 1 pit is the largest, 230 meters long, north and south 62 meters wide, about five meters deep. About 500, the warriors six chariots, driving, horse 24, and bronze sword, wugou, spears and arrows, crossbows, machine, copper halberd combat with weapons of bronze and iron, etc. They all facial expression, , and action each are not identical: some thoughtfully, as if considering how to cooperate, defeat the enemy; Have a deep breath, as if in thought, as the people of qin, must help the emperor beat all places; Some look in the distance, seemed to be missing loved ones far away... Said so much warrior figures, the said the horse figurines: TaoMa ears erect, some mouths scream, some still shut up. All these of the qinshihuang terracotta warriors and touching artistic charm. If you hold your breath gaze of looking at it, you will find it muscle fullness, realistic than a real horse!

The Mountain Summer Resort

Topic: define the Mountain Summer Resort as “garden bright pearl, scienceopen-air museum”.

Part one: how this garden is special.

_Question:(Outside the resort, to sitimulate the tourist’s interests)

Our garden experts said that, the Summer Vacation Mountain Village is theminiature of our beautiful motherland. Why can the experts say like this?

_Introduction:

Chengde Summer Resort is in the northern part of Chengde city, Heibeiprovince. Chengde Imperial Palace also known as the Rehe Place, where Qingemperors spent their summer days and work in, so it was not an imperial summerpalace in its usual meaning, but became a important centre next to Beijing.

_Knowledge about the layout:

There are two parts of the resort——the palaces and a scenic area.

The palaces were for emperors to handled political affairs and lived in.The scenic area includes lakes, hills and grassland. There are eight artificiallakes. Emperor kangXi commented the resort as “having the mountains as the boneand water as the heart ”. Emperor QianLong’s remark, “Though it is named asmountain resort, its beauty is in water” highlighted the feature of the resort.Because KangXi and QianLong have toured in south China many times andappreciated a lot of beauties there, so that beauties were like been moved bythe emperors into the resort. So this garden has the north and south style in abody.

_Answer of the question:

The natural mountains and rivers built it was copied the landscape fromsouthern Jiangsu and outside Shanhaiguan, there has forests, lakes, grasslandand mountains; almost include all kinds of the landscapes of China.

Outside the palaces is the eight outer temples, this temples surroundingthe palaces like the star surrounding the Moon, symbolized the national variousnationalities closely around the Qing Dynasty’s rule center.

Part two: Great values of the resort.

In our country history:

The Mountain Summer Resort has witnessed the Qing Dynasty’s consolidationand development. Said from its rich history connotation, it is really a nationaland religious history museum.

_Question:Why Mountain Summer Resort is considered as “intangible GreatWall”?

When the Qing government made Beijing its capital, it paid attention to therelationship with the national minorities in Mongolia, Xinjiang and Tibet, andkeep a marriage relation with them. It can be seen like this way: the templesaround the Mountain Summer Resort were the outcome of the policy of nationalsolidarity and consolidation of the multi-national country.

We know the Ming Dynasty has built Great Wall, but the policy of buildingthe Mountain Summer Resort is more effectual .

From the cultural value:

In the resort, Han Nationality culture and some national minority cultures,both display respective characteristics and absorb from each other. Now Chengdealready towards to the world, the culture is not belongs to china also theuniverse.

2020资深导游个人年终工作总结

转眼一年的时间又在不经意间从我们的身边匆匆消失了，过去的一年无论是对社里而言，还是对我自己来说都是忙碌而充实的一年。总结一年中的工作，“导游”工作给我的生活带来了许多快乐：工作中带着来自四面八方的游客朋友穿梭于香格里拉大地;在肃穆的佛殿里、在雄伟的大山间到处留下我快乐的足迹，一起和游客们放声歌唱……细细地去遐想、去品味、去感受这些可能令人终生难忘的导游生活。

导游职业与其他职业有一个显著的不同，那就是导游必须与客人朝夕相处，这自然使我们对服务的感触比一般人深刻。从某种意义上可以这么讲，导游职业的无穷魅力正是源于我们对服务的感知和热爱，她不仅仅只被看成一份工作，而更应该被珍视为一个值得终身追求的事业。虽然干导游这行并非我的初衷，然而很快我就发现：自己是适合干导游这一行的，因为我喜欢这个职业。细细总结自己20xx年带团的成功之处，大致如下。

1、通过多年的工作实践，我深深的体会到，取得了导游证，并不代表我就永远是一个合格的导游员，而是要不断的的学习、充实、提高。在旅游者的眼中，导游员应该是无所不知的“万事通”。导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工作的前提。随着改革开放，我国社会经济的高速发展，文化内涵在不断地丰富、知识更新的节奏在不断的加快，作为一个导游员就要“与时俱进”，永远保持积极的求知欲，以适应社会进步和发展的需求。更重要的是。我们自己千万不敢把自己当成“万事通”，要保持谦虚谨慎的态度，要切记“学海无涯”、“学无止境”，“人外有人，天外有天”，“三人行，必有我师”。

2、要时刻牢记导游的职责，认真学习《导游人员管理暂行规定》和《卡瓦格博国旅散客中心的导游管理条例》，努力的实施好旅游接待计划，做好联系游客、协调各种关系、认真讲解等服务工作。坚持“宾客至上、服务至上、为大家服务、合理而可能”的四大服务原则细致、耐心、周到的做好导游服务工作。一切工作以旅游者为出发点，以服务为出发点，时刻考虑旅游者的利益和要求，绝不拒绝游客的合理合法要求。服务过程中要坚持“为大家服务”的原则，不能有亲疏之分，厚此薄彼，对每个游客都热情、周到、友好、尊重，不偏不倚、一视同仁;坚持“合理而可能”的原则，在旅游服务过程中，时刻关注游客的情绪变化，耐心倾听旅游者的意见、要求，冷静分析、仔细甄别，合理又能实现的，就努力的去做，如果没有作好或是已经错过机会，就想办法及时弥补，以求限度的达到游客的满意。对游客提出的不合理的、不可能实现的要求和意见，本着实事求是的原则，耐心细致、不急不躁的态度，给游客作出解释和说明，得到游客的理解、信任，使游客心悦诚服。

3、努力让自己的讲解做到更好，导游讲解服务是整个旅游服务活动过程中极为重要的一个方面。包括途中讲解、景点讲解、自然景观、人文景观、历史文物、民俗风情等的介绍。在导游讲解过程中，我认为“准确、清楚、生动”三者相辅相成，缺一不可，首先“准确”是首当其冲，至关重要的，在讲解过程中牢记“一伪灭千真”的教训，做到不胡编乱造、张冠李戴、信口开河，使游客没有被蒙蔽、愚弄的感觉，不引起游客的反感、责备、投诉，不影响旅游计划的实施。旅游者在旅游活动中“求知”是重要的内容之一，而我们导游就起着传播知识信息、传递审美观念、播洒藏区文明的重任，因此我们导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望，我们才会得到游客的尊重和敬佩和信任，其次，在导游讲中，清楚、简洁流利的语言表达，这是导游讲解基本的要求;另外在讲佛教文化，人文景观时，其历史背景、包涵的寓意、文化内涵都要讲清说明。另外，“生动”是调和剂，是创造旅游团队和谐气氛的重要手段。生动形象、幽默风趣、妙趣横生的讲解能够创造出美的意境，可调整旅游者乐观的心态、欢乐的情绪、浓郁的游兴，创造的是一种和谐、欢乐、积极、高昂团队气氛，给人的是一种美的享受。当然，“幽默”要建立在“品位”上，列宁说过“幽默是一种优美的、健康的品质。”幽默应是有礼的、高雅的、不冒犯他人的健康的语言和表现。

4、旅游是一种社会群体活动，它涉及到社会生活的方方面面，包含“吃、住、行、游、购、娱”六大要素，而其活动的主体是人，我们业内常说，自己是“合法的人贩子”，常言说，“林子大了，什么鸟都在，世界大了，什么人都有。”旅游者来自不同的社会阶层，从事着不同的职业，文化层次高低不等，性别年龄各不相同，兴趣爱好因人而异，身体状况不尽相同。这就要求我们导游员要有敏锐的观察能力，每带一个团队，就要迅速的观察团队人员的年龄结构、性别比例、身体状况等;很快的和游客进行沟通，从游客的言谈举止中判断出客人的文化层次、兴趣爱好，找到和游客相容的交汇点，以便找准自己导游服务的切入点，是自己能很快和游客融为一体，打成一片，是游客对自己有初步的好感。在旅游服务过程中，也要处处留心，在吃、住、行、游、购、娱各个环节上观察游客的情绪变化，并且要和游客进行积极的沟通，了解游客的心里状态，根据游客对人文景观、自然景观的不同喜好，在游览时间、游览顺序上，在讲解方式、讲解风格上做出相应的变化;根据游客的年龄层次、性别、兴趣爱好的不同适当的调整旅游的节奏、劳逸的强度，适度的进行娱乐活动。

5、导游工作内容繁多，一次团队旅游活动不是也不可能是一个导游来全部完成的，需要多方面的配合和支持。作为一个地方导游来说，景点导游、饭店、宾馆、司机等组成一个工作集体，来完成一次旅游活动。这就要求地陪导游必须要有良好的协作精神，良好的合作精神是组织好旅游活动，高质量的完成导游服务的前提，只有地陪、司机等各方密切协作，共同努力，旅游活动就会顺利和谐的进行，我们所做的各项旅游服务也会让旅游者获得物质上、精神上的享受，获得心里上的满足，从而赢得游客的信赖，为旅游业赢得信誉，最终为旅行社争取到忠诚的客户群体和为旅行社创造的利润。

从事导游工作几年来，最深的感受就是学海无崖，真正体会到了“书到用时方恨少”的尴尬。工作实践中越来越感觉到知识积累和经验积累的重要性。我深知“不积跬步，无以致千里，不积小流，无以成江海”，所以在20xx年的工作中，我将会更加努力的学习相关的知识和文化，努力总结20xx年工作的失误和不足，使自己在新的一年里有一个更大的提高，更好的完成旅行社和旅游局交给的游客接待任务，做到服务秀，利润化，游客满意化。

Dear guests, Hello! Im Wang Ping, the tour guide accompanying you. You canjust call me Wang Dao. On behalf of Anhui travel agency, Id like to extend mywarm welcome to you and wish you a successful tour. If you have any questionsduring todays tour, you are welcome to raise them in time. I must follow theprinciple of reasonable and possible to make your trip happy.

First of all, welcome to Jiuhua Mountain. Next, let me introduce thegeneral situation of Jiuhua Mountain.

During the reign of Tang Tianbao, Li Bai wrote a poem "once upon a time onJiujiang River, looking at Jiuhua peak in the distance, green water hanging onthe Tianhe River, showing off Hibiscus" and "Jiuzi mountain" was renamed "JiuhuaMountain" from then on.

It is a national 5A tourist area, a national courtesy tourism demonstrationsite, one of the three famous mountains in Anhui Province, and one of the fourfamous Buddhist mountains in China. It is also known as the "dizang BodhisattvaTaoist center" in the world, known as "the first mountain in Southeast China"and "Lianhua Buddhist kingdom".

Jiuhua Mountain has beautiful scenery and numerous ancient temples. Thereare 99 existing temples, of which 9 are national key temples.

We are now at the center of Jiuhua street. What you can see is Huachengtemple, kaishanzu Temple of Jiuhua Mountain. The name of Huacheng temple comesfrom the story of "Huacheng refers to the earth" in Buddhist scriptures.Huacheng temple is the oldest ancient temple of Jin Dynasty in Jiuhua Mountain,and it is the "total jungle" of Jiuhua Mountain. Hanging on the temple foreheadis the horizontal plaque of "Jiuhuashan historical relics museum" inscribed byZhao Puchu. The ancient clock in the temple is more than ten feet high andweighs about 20__ Jin. It is exquisitely cast and has a loud voice. "Huachengevening clock" has become one of the "Jiuhua ten sceneries".

Looking up, the hall built on the cliff is the famous "centenary Palace".Now lets take the ground cable car to visit the centenary palace!

On the plaque of the centenary palace, the ten gold characters of "bestowthe centenary palace, protect the country and Wannian Temple" were inscribed byLi Yuanhong, President of the Beiyang government. According to records, in theWanli period of the Ming Dynasty, a monk named flawless came to Jiuhua Mountainat the age of 26 and spent a hundred years of hard work in Motianling, Dongyapeak. Three years after his death, his body was found in the cave. The monk onthe mountain believed that he was reincarnated as a living Buddha, so he offeredhis body in gold. Emperor Chongzhen of the Ming Dynasty granted him the title of"Yingshen Bodhisattva" when he understood that this body was a monk withouttime.

Next, lets go to the rooftop. We have to pass fenghuangsong scenic spot togo to the rooftop. Fenghuangsong is located in the Min garden of JiuhuaMountain, which is a major landscape of Jiuhua Mountain. Please see, the pine is7.68 meters high and 1 meter diameter at breast height. It has a peculiar shape,just like the phoenix spreading its wings, so it is called Fenghuang pine. Thehistory of this pine was recorded in the southern and Northern Dynasties, and ithas a history of 1400 years. It has the reputation of "the first pine in theworld".

The scenic spot of Jiuhua is located on the Tiantai Mountain. Tiantai peakis the main peak of Jiuhua Mountain, with an altitude of more than 1300 meters.There is a saying that "if you dont climb the Tiantai Mountain, you will notcome.". From the rooftop of Jiuhua street, about 15 kilometers to Huali mountainroad, the surrounding mountains are crawling, and the surrounding rocks aregrotesque. The inscription of "non human" on a huge stone really makes peoplefeel like they are in Penglai fairyland. Tiantai "holding the sun Pavilion" towatch the sunrise is no less than Mount Tai. Therefore, "Tiantai xiaori" islisted as one of the "ten sceneries of Jiuhua".

Now we come to the body Hall of shenguangling, where the body ofjinqiaojue, the Bodhisattva of Tibetans, is worshipped. Because of his commonsurname Jin, he was honored as "jindizang".

During the Kaiyuan reign of Emperor Xuanzong of the Tang Dynasty, Jinqiaojue, a 24-year-old king of Silla, crossed the sea to seek Dharma in China.He boarded Jiuhua via Nanling and other places. He chose a cave to live andpractice in a secluded place deep in the mountain.

Jin qiaojue devoted himself to training for 75 years. At the age of 99, hepassed away in Jiuhua Mountain. After three years of the letter, it still "lookslike life, with soft hands and a sound at Luojie, like shaking a golden lock".The monks believed that he was the incarnation of the Bodhisattva, so they builta stone pagoda to worship him and called him "jindizang" Bodhisattva.

As a result, Jiuhua Mountain became a Taoist center of dizang Bodhisattva,and thus became famous in China and even the world. It gradually became a holyland of dizang Yinghua, which was called together with Manjusri of WutaiMountain, Puxian of Emei Mountain and Guanyin of Putuo Mountain.

This hall is majestic and majestic. It is a tower hall type building,covered with iron tiles, with palace style eaves at the four corners. You haveto climb 81 steps to enter the hall. Look at these two plaques, which read "thepalace of the flesh" on the top and "the first mountain in the Southeast" on thebottom. The hall is three rooms wide with white marble on the ground. In thecenter of this 1.8-meter-high White Jade Pagoda, there stands a seven storyeight sided wooden pagoda. There are niches on eight sides of each floor of thetower, and each niche is dedicated to a gold statue. Outside the wooden pagodais a white jade altar with a standing statue of Yama in the ten halls holding aGUI in both hands. At the four corners of the base of the pagoda, there are thetop beams of the pillars, and inside the pagoda are the three-level stonepagodas dedicated to the body of the golden earth. In front of the tower is ahollow octagonal glass lamp, which is always bright.

Well, tourists, todays tour is over. Thank you very much for your supportand cooperation in my work. Welcome to visit again!

导游个人半年工作总结范文

篇一：

20xx年已悄然过去了一半，回首这半年以来，除了收获了半年的辛劳之外，更多的是让我们看到了这半年来工作中的不足。客观的讲，20xx年是一个艰难的过渡期，我们从原来家喻户晓的旅行社改名为红国际旅行社，为了打造新的品牌及知名度，年初我们制作大量的资料发放，投入大笔广告费用，让崀山红国际旅行社以全新的姿态走进人们的视线中。为了完善管理，我们制定一套新的内部管理制度，由原来的人管人的低级阶段向制度管理人的阶段过渡。并且进一步细分各部门职责，成立了组团部、地接部和财务部。为明确以后我们旅行社新的方向和目标。我们特作出以下总结及计划。

一、工作总结：

1、地接部：今年地接部增加一名计调，工作分工明确，便于开拓广东、武汉等外省市场。但是广东市场押款情况严重，对资金周转带来极大不便。

2、组团部：今年组团部不再局限于各单位的组团外出，而是开拓了乡镇农村外出低价短线游，跟资源天门山、丹霞温泉景区合作开发的线路也做得比较成功。

3、财务部：今年公司增加一名专门会计人员，进一步完善了财务制度，但各部门对财务制度的配合还有待完善。

二、工作计划：

1、作为品牌，我们要坚定信心，加强管理，跟县委、县政协统一思想，作好旅游服务工作。

2、提高认识，全面配合“创标”办做好标准化的宣贯工作，争取让红国际旅行社作为“创标”的榜样，争创四旅行社。

3、加强旅行社办公室的扩建装修及办公设备的添置工作。树立行业典范、增加企业员工快乐工作的积极性和参与性，增强游客对企业的信赖度。

4、创建和健全行业行规、完善本旅行社的内部管理制度，使员工做到有章可循、有制度可依，完成由人管人的低级阶段向制度管理人的阶段过渡。

5、坚持“以人为本”的指导思想，对员工，加强培训、体现关怀，提升综合素质;对游客，常怀感恩之心，树立“游客就是上帝”的理念，诚心、诚信经营，让“亲善、诚信”成为一种口碑。

6、提高行业服务标准，树立行业服务标兵形象，加强服务意识的培训和服务水平的提升工作

7、加大宣传促销力度，提高导游讲解水平，配合县委政府进行的景区营销，广泛拉动旅游人气，奋力拓展旅游目标市场，从而增加投资者的信心和决心。

篇二：

掐指一算20xx年又过去半年了，其间有酸也有甜。曾经试图放弃，却有千般理由选择继续，为了继续而毅然选择加入旅游总公司，希望自己理想的翅膀再次飞翔。下面我针对20xx上半年做一份导游半年工作总结：

今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感。当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。

我也有了一些自己的心得：

1、熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2、服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

3、导游要以不变应万变，出现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就注定了你必须在客人面前临危不乱，及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

4、维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

上述导游半年工作总结是我对自己工作的一个鉴定，在接下来的半年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。

Dear friends hello, welcome you come to beautiful luoyang in peony in full bloom in April.

I am luoyang little star travel company, a tour guide, Im happy, I hope I wholeheartedly for your service, can bring you endless happiness! During the tour, please see the guide the smiling face of the flag ☺ logo, lest with the wrong team.

Please hold sit well after you get on the bus. My dear friends, now is the peony blooming season, held every year in April for a month of peony show. So far this year has been successfully held the 29th. Luoyang peony began in the sui dynasty, sheng in the tang dynasty and "enjoys" in song dynasty, has been 1500 years of history.

Friends, poems about luoyang peony, which friend know something?

"Only the peony true national color, the blossoms to move the capital";

"Luoyang ley spent the most appropriate, peony is heaven."

Ha ha, see friends in luoyang, learn a lot about the peony! Thanks to my friends for our attention in luoyang. Peony is a traditional Chinese famous flowers, flowers are luoyang the ancient customs of the people. Luoyang 1982 position peony flower, peony show was held for the first time in 1983, luoyang, luoyang peony show has become peoples pride, for Chinese and foreign guests left a good impression. Luoyang peony flowers gigantic, breed is various, design and color is absolute, there are red, white, yellow, purple, green, blue, black and after nine color fastens, ten kinds of pattern, more than 1000 varieties, the flower is elegant, gorgeous, known as "very beautiful, the king of flowers" laudatory name. Peony root bark can be used as a medicine, petals can brew.

My dear friends, we now queue in luoyang ornamental peony - one of the most important places of city park. Believe that everyone has been trying to, looked at the long enjoy flower line, you can imagine it will be. Ok, now I will take you to see the luoyang peony. Heres the peony pavilion, peony fairy, everyone can heartily enjoy very beautiful peony: this is a delicate powder, white luminous white, yellow, yellow yao color peculiar two Joe...... Each friend can heartily to pose for photos and make the United States a good memory.

Dear visitors, peony is really let us linger, tomorrow we will visit the civilized world of longmen grottoes and day the first ancient temple white horse temple.

Tomorrow morning at seven o clock, we goodbye!