英文导游常用语【精选20篇】

Hello, everyone. Today we come to the famous world heritage is one of the imperial palace, it in landscape and contains 9000 rooms of furniture and handicraft product of large buildings, become Chinas Ming and qing dynasties era civilization priceless historical testimony.

First came to the hall of supreme harmony. The hall of supreme harmony commonly known as during which, in the center of the Forbidden City, is one of the three main halls of the imperial palace. The temple with gold QiMuZhu and delicate panlong sunk panel, "legitimate" plaque hanging on the end, words about heir to die before they slip into tablets. The middle is the symbol of the feudal imperial power, golden dragon throne carved lacquerware. The hall of supreme harmony Huang Wa eastward, glittering in the sun, is the imperial palace is one of the most spectacular architecture.

After visiting the hall of supreme harmony, came to zhonghe palace. Zhonghe palace is one of the three main halls of the imperial palace, located in the hall of supreme harmony. Flat square, yellow glazed tile, the corners of saving pointed to the middle gold-plated treasure of a roof. Form, an architectural.

Baohe Palace is one of the three main halls of the imperial palace, and behind the house. Flat rectangle, architectural decoration and coloured drawing or pattern is very fine.

Palace of heavenly purity the front Chambers in the Palace Museum. Once upon a time for the emperor kangxi to live here and handle affairs, after the qing yongzheng emperor had moved to yangxin dian, but still played in the reviews, appointed officials and summoned liegeman.

Look, this temple in the palace of heavenly purity and palace of earthly tranquility, intercourse and well-being happiness of heaven and earth. It was built in the Ming dynasty, is a pavilion in the four corners, gold-plated treasure top, longfeng grain square house. Ming and qing, the temple is the place where birthdays activities held by the queens birthday. Palace of earthly tranquility in the Forbidden City the most behind "Chambers". When Ming dynasty for the queens house. In the qing dynasty to the god. Its Middle East NuanGe wedding bridal chamber, for an emperor kangxi, managment, three emperor, were held in the wedding.

Again came to the echo wall, it is the peak of Chinese wooden structure, with only a wooden tenon knot, should support, full use wood had completed a stunning masterpiece. Another beautiful place, the temple of heaven is the echo of the wonderful. Stand in the center of the circular mound altar altar call a sound, you will hear from the depths of the formation of bright and dark echoes, the sound as if from the center of the earth, and seems to have come from the sky, so people for it took a full of mysterious name: "heavenly heart stone". The dome in emperor yu was surrounded by a thick about 0. 9 meters fence, you stood whispering the wall at one end, on the other side of the people as long as abnormal ears stick metope can hear clear, and there is a stereo effect, this is the "echo chamber", it can prove that, 500 years ago, the Chinese have been able to use acoustic principle.

The palace is a huge complex, I said also said not over, will please you go touring.

黄山英文导游词

good afternoon! ladies and gentlemen! today, with such great joy, on behalf of anhui travel agency. i’d like to extend our warm welcome to all of you, our distinguished guest from the other side of the pacific. please allow me to introduce myself. my name is li xin and i work for anhui travel agency .during your short stay in huangshan, i’ll be your local guide. it’s my honor to be of your service. if you have any request, go ahead! i’ll try my best to help you and make your stay comfortable!

now, i want to say something about your itinerary. you will be here for about 3 days. during these days, you’ll enjoy not only the beautiful scenery of huangshan mountain, but also the ancient huizhou-culture!

first, we’ll visit the most beautiful scenery—mt.huangshan.

ok, we’re heading for the main gate of huangshan. it’s about 1.5 hour’s bus ride. on the way you can enjoy the beautiful scenery and i’d like to give you a brief introduction about mt.huangshan.

huangshan is probably the most notable mountain in china. it’s located in the south of anhui province, and the main scenic area covers 154 square kilometers. mt.huangshan is well-known not only of its magnificence but also its abundant resources and great variety of zoological species, for which it has been listed as a world natural and cultural heritage site in 1990, and also listed as a world geological garden in , which is unique in china!

in ancient times, mt.huangshan known as mt.yishan because the mountain is formed by granite which looks black and grey, and yi in old chinese means “black”, hence the name. but it renamed mt.huangshan in 747 ad in recognition of the legendary huangdi, who was the reputed ancestor of the chinese people and who made magic pills for immortality here.

wu yue is the collective name given to china’s most important mountains which we can also call them the five holy mountains. it’s said that you won’t want to visit any other mountains after seeing the five holy mountains but you won’t wish to see even the five holy mountains after returning from mt.huangshan. this saying which said by xuxiake, a famous traveler over 400 years ago may give us some idea of the beauty and uniqueness of mt.huangshan.

now, after my introduction, are you expecting to feel the graceful bearing! be patient! there’s only half an hour before we arriving. let’s continue.

within so large area, there is a crowd of peaks, 72 of which have names indicating the shapes they resemble. lotus, brightness top and celestial capital are the three major ones, all rising above 1,800 meters above sea level. and it’s well-known for its four wonders, ( i think some of you know some about it, who knows?) yeah, they are the oddly-shaped pine trees., fantastic rocks, sea of clouds and hot springs. now, people also add to the winter snow as the fifth wonder. here i will not introduce one by one and soon you’ll enjoy with your own eyes. mt.huangshan changes its color and appearance with the alternation of seasons, now it’s winter, and we will keep ourselves into a crystal world of frost and ice with sliver boughs and rocks everywhere. don’t be excited, everybody! as a matter of fact there are marvels almost everywhere, especially in the following scenic areas. hot spring, jade screen tower, west sea, north sea, cloud valley temple and pine valley nunnery.

eyes front! ladies and gentlemen, the colorful archway across the street is the main gate of huangshan. we’ll go directly to the north sea scenic area, which is the most important scenic area! so never miss it!

ok, here we are, seeing is believing, let’s get off the bus and bring your camera.

the first sight that comes to us is yungu temple, here we’ll take yungu cable-car to white goose bridge. it’s about ten minutes. oh, come on, then follow me, walk downstairs to start-to-believe peak. along the way we can see several famous huangshan pines: black tiger pine, couple pine, dragon’s claw pine and so on. now, before we climb to the top of peak start-to-believe, for a breathtaking outlook, that is bamboo-shoot peak. do you see? you surely can take a picture.

en, next destination after start-to-believe is peak lion, let’s go! it’s shaped like a sleeping lion from a point of view in north sea hotel. ok, here is dawn-light pavilion, you can see a group of interesting rocks: you see two in the middle resembling two celestials playing chess, on the left is a man in packback, and on the right is a onlooker—a chinese ancient official who watch play. you can see carefully and do you think so? then we’ll reach a refreshing terrace, and you can view a fan—shaped pine cling to the cliff beneath the terrace a nice crowd of pines, a column of stone looking like a person with a big pen, peak rooster and peak rise surrounding you.

arriving at the destination—on the top of lion peak, you can see a rock like a monkey on the flat top of another hill. it’s a very famous rock: a monkey gazing at the sea when there is a sea of clouds.

i expect that after such a long visit you’d like a good rest, and here are the optimum places to see the sunrise. so now we can go back to the north sea hotel to have a rest.

tomorrow we’ll visit brightness top, lotus peak which is the highest peak in huangshan mountain, and the most famous spot—guest-greeting pine, and which is also the sign of huangshan.

ok, ladies and gentlemen, now our itinerary is all finished. first of all, on behalf of my company, my chinese colleagues and myself, i’d like to take this opportunity to express my thanks for your consideration, understanding, tolerance and cooperation.

a few days ago, we met as total strangers, but today, you leave as my friends. i’ve tried my best to satisfy your needs and explained to you what i know about huangshan mountain. however, there are probably still some unfulfilled requests. i hope you’ll leave your comments and suggestion so that we can better our service in the future.

i look forward to seeing you again soon. at last, i bless you in a chinese words:”一路顺风”! a pleasant journey!

Ladies and gentlemen:

Hi, everybody. Now I take you to visit the world famous buddhist art treasure house, dunhuang mogao grottoes. The mogao grottoes from 25 km southeast of dunhuang city, I use this time, just the mogao grottoes do a simple introduction first.

The mogao grottoes in dunhuang and luoyang longmen grottoes, the datong yungang grottoes and called Chinas three major grottoes. The mogao grottoes of digging than 128 years before the longmen grottoes, yungang grottoes as early as 94. The mogao grottoes in it to create s. Construction scale, the large number of murals and statues of modelling, the intact, is famous for its extensive and profound world of its artistic value, enjoys a good reputation both at home and abroad. Visitors a year come, an endless stream, to promote cultural exchanges, communication theory, carry forward the national art, patriotism education played a decisive role. The mogao grottoes mural art was not longmen, yungang grottoes, is unmatched by any cave temples all over the world, it is the essence of art of the mogao grottoes. If the 45000 square meters of murals every link will be up to 25 kilometers, want to put these murals which side of the road, can constitute a from downtown to the mogao grottoes of a long gallery. Its epic scale, the subject of extensive, exquisite art, by Japanese scholars call it "a big gallery"; French scholars call it "the library" on the wall; As a scholar sigh with emotion after seeing the mogao grottoes of say: "saw the greatest grottoes is to see the ancient civilizations of the world".

A high wat, commonly known as the thousand-buddha grottoes, the digital "thousand" here refers to the number of specific, but refers to a lot of, because there are many buddhist grotto statues, murals, so commonly known as the "thousand-buddha grottoes". The mogao grottoes the name first appeared in the sui dynasty grotto cave no. 423 words, the origin of its name, unable to agree, generally there are three: first, the mean high fe wat named digging in the high places of the desert, "desert" in the ancient Chinese "desert" and "the mogao grottoes" is "mo" tongjia characters; Said the other is from published documents and unearthed many literature in the tang dynasty, tang dynasty dunhuang XianJing sand states there are "desert mountains", "desert observed," said, according to this research, the singing in the sui and tang dynasties, also known as desert mountains, so will cave in township, near name; A third is that in Sanskrit "moga" voice of means of relief, "moga" is Sanskrit transliteration.

Because dunhuang since jun, is a place where many ethnic han Chinese and gathered mixed and intersection here, the fusion of the national culture; Dunhuang is west out of the western regions, east into the central plains choke points, since ancient times, people believe in Buddhism, where the officer to collectors, nobility, transformation, and poor people out of the silver to open wat, sculpture, painting as a home to make offerings to the Buddha and bodhisattvas; And from the silk road merchants, angel, monks, etc in order to thank you on his peace processes the taklamakan desert, or take the bliss, into the investment of the kingdom of heaven after death. So on the singing of the cliffs, grottoes constantly emerging, big and small.

旅行社导游工作计划范文

转眼已进入2017年的尾声，如果说，2017年的太旅只是初创阶段的模型的话，那么经过酝酿后的2017年，将是迎接新的更大挑战的关键一年，这对作为“民间大使”的导游员来说无疑是巨大的挑战。为充分做好思想准备，迎接更充实的明天，我特制定以下计划，作为本人2017年工作的重点：

一、业务技能一马当先

优秀导游的基础要素是业务技能水平，尤其在带团过程中要“正确、清楚、生动、灵活”的说事、处事、共事。同时，导游经验的累积也要倚靠接待量，在不同的服务对象上学习不同的知识也十分重要。因此，明年争取做到以下三点：

1、景点实地带团不少于40个(至少8次为政务团队);

2、游客中心接待不少于60次(至少15次为政务接待);

3、争取年内被评为“四星级导游员”，向中级导游迈进;

二、工作态度一丝不苟

“细节决定成败”、“态度决定一切”。导游的好坏不仅在于讲解水平，亦在于服务意识和工作态度。同时在工作上，也要树立“召之即来，来之能战”的大局意识，以此提升自我。因此，明年必须做到以下三点：

1、导游服务好评率100%;

2、导游工作“0”投诉;

3、领导交办的事宜又好又快的完成;

三、解放思想一往无前

导游要解放思想，敢于创新，否则将被社会、行业所淘汰。导游也要转型，也要升级，细分后导游员将不再是单一化的职业，因此导游人员要做足准备，借鉴先进的带团模式，主动出击，以防备迎接万变。因此，明年要做到以下三点：

1、争先创优，向组织靠拢，不断提升个人的政治素养;

2、做创新型与应用型导游，做到“两手抓，两手都要硬”;

3、写出天池.花山、启园、紫金庵和太湖公园实用导游词并汇编成册，写出以上景点面向技能大赛的高质量比赛词各一篇以上;

四、知识储备一如既往

肚子里没有货的导游不是合格的导游，不会融会贯通的导游不是优秀的导游。除了多学、多听、多看、多写、多讲外，导游也要活学活用、现学现用，储备知识，也要善于运用知识，成为“杂家”后的导游将会是最受欢迎的导游。因此，明年要做到以下三点：

1、每个月读一本好书(佛学类的书籍不少于3本);

2、外省旅游至少1次，苏州城内的景点至少留下20处足迹;

3、做好“专升本”前的准备工作，确保一切顺利;

五、善于练就一技之长

导游也要有一技之长，有能驾驭环境、适应环境的能力。做到能唱、能跳，能说、会道，只有不断累积，不断学习，这样的导游才会吃香。明年，我将争取做到以下三点：

1、巩固提升已有的才艺的同时，再自学一门(评书或评弹);

2、年内考出驾照;

3、在区级以上的导游比赛及各项活动中取得优异成绩;

以上，是我个人的工作计划，我将付诸全部努力，做好经常性工作的同时，确保基本完成个人的“现代化建设”，让自己到达一个崭新的高度，做出一份新成绩!

最后，恳请各位领导、同事多多指导和监督!

以上就是由第一范文网为您带来的旅行社导游工作计划范文，想要了解更多详细内容请关注导游实习生工作计划2017

最新优秀导游工作计划

The construction of the Yamen here started in 1303 in Yuan Dynasty, and thepresent buildings were built in Qing Dynasty. It was the most well preservedgovernment office of country level in feudal China. Since our opening up to theoutside world in 1984, it has attracted a number of our government officials andvisitors form both at home and abroad because of its special history, science,attractive value and its own charm. We have the famous saying : Beijing is thedragonhead while the dragon’s tail is in Neixiang. It is also one of theimportant cultural relics of state level.

The front part building of the Yamen was called a screen wall, which wasbuilt with blue brick relief sculpture. In the middle of the screen, there is astrange beast, which is called “Tan”. It was said to be a greedy beast thatcould swallow gold and silver treasures in the legend. Here in the picture wecan see that around it there are treasures everywhere. But he is not satisfied.His mouth opens widely intending to swallow the sun in the sky, but as a result,he falls off the steep cliff, having his body smashed into pieces. The pictureon the screen was first created by Zhu Yuanzhang, the founder of the MingDynasty. The purpose of the drawing is to warn the government officials not totake bribes and break the law. Here is the main entrance, halfway there isanother gate right in the middle, called Yimen, the second main officialentrance. It used to be open only on the day when new governor took his place orwhen higher official came to visit. On both sides of the second gate, there’retwo small doors, the one on the east was called Life door, while the one on thewest was called Death door, or Ghost door, which was used only by the criminalswhen they were sentenced to death and were going to be killed. Passing throughYimen, you can see a grand building here in front of you . That is the greathall. The great hall was the place where the governor of the county announcedthe government orders, and also some important ceremonies were held here andsome important and serious criminal cases were tried here. In the middle of it,a trial desk was placed, and on the desk, the four treasures of the study andthe red and green bamboo pieces used for trial could be found. On the front sideof the screen, there’s a picture of seawater, tide and the sun, meaning that anofficial should be as clear as the sun and the moon and as clean as seawater. Inother words, an official should be honest and upright. When the prosecutor andthe defendant were taken to the hall for trial, they must kneel down on thestones. The square stone on the east was for the prosecutor, and the rectanglestone on the west was for the accused. Since most cases

involved more defendants, the stone for them was longer then. The housebehind the great hall was called doorman house. The man who guarded the housewas called Doorman, who was the county governor’s relative or people who wereclose to him. Now we have come to the second hall. It was the place where theCounty Magistrate dealt with small cases. Please look at these famous couplets,which means that before law everyone is equal. So the judges should pass thefairest judgment on people. This is called Fuzi Yard, an ancient form of addressto a Confucian scholar or to a master by his disciples. Fuzi was usually theofficial’s assistant who was usually their close friend of knowledgeable andartistic talent. Everyone, including the county governor respectfully addressedhim as Lao Fuzi, so the place where Fuzi worked was called Fuzi Yard. Finally,let’s go to the third hall. It was the place where county governor did his dailywork. If the cases he dealt with were of great importance, he would do it here.There was also a garden behind. It was here that county governor enjoyed hisfree life and got away from his government affairs. As we can see now, there’remany succinct couplets with rich intension here. But this one before the thirdhall was the most famous. It was written by GaoYigong , a county governor inNeixiang county. It means that being the local officials, we rearded the commonpeople as our parents. We worked for them voluntarily and willingly.Nowadays ,many of our Party leaders like Chairman Jiang Zemin read it with deep feelings,and Premier Zhu Rongji sings high praise of it. The words can be no doubtregarded as famous saying and epigram, and the only one of its kind. So now theYmen in Neixiang, together with the Museum Palace in Beijing, and the other twoin Hebei and Shanxi, has formed a special international tore route of the fourgreat ancient Chinese Yamens. Neixiang is now going out of Henan and into theworld. We warmly welcome all the reiends from all over the world to visitNeixiang, and enjoy the elegant demeanor of the ancient Yamen.

2017导游工作计划范文

指导思想

以邓小平理论和“三个代表”重要思想为指导，认真贯彻乡第八次党代会、第九届人代会精神，以科学发展观为统领，坚持“生态立乡、工业强乡、旅游兴乡、三产富民”的发展思路，按照“做美做大两点，连片开发一线”的发展构想，将生态旅游作为我乡的主导产业，围绕旅游资源整合和旅游农宿文化建设，不断提升旅游软硬环境的档次和水平，做大做强生态旅游产业。

工作重点

1、搞好旅游资源整合开发服务工作。在“十二五”规划中，三爪仑的旅游必将扮演它最适合的角色，随着极稳妥地收回观音崖、画家洲、虎啸峡、白水洞等核心景区开发使用权，为对三爪仑旅游进行整体规划和开发源奠定了基础。全力做好三爪仑核心景区整体开发服务工作，协助客商做好旅游开发，力争把三爪仑建设成为集吃、住、行、游、购、娱于一体的新兴旅游区，撑起旅游产业“一片天”。

2、做好旅游农宿文化建设。以打造金水湾农宿文化园示范点为重点，结合基层组织建设年，以给群众“选好领头人、找好致富路、建好幸福家、送好文化餐、说好心里话”为工作目标，围绕发展旅游“农家乐”、蔬菜基地、蜂蜜基地、白茶基地四大产业，为以点带面，全力推进本乡的旅游农宿文化建设。

3、加强安全排查确保旅游安全。一是与安监、公安协同，对公路沿途进行集中安全检查，对违章车辆、乱堆乱放、乱搭乱建等现场进行严肃查处，为旅客出行提供安全的交通环境。二是节假日、防洪防汛期间，要对辖区内各旅游景点、山庄进行安全排查，包括交通、消防、食品安全、环卫等方面，着力解决突出问题，消除安全隐患。三为搞好各旅游景点和山庄等旅游项目的服务与管理质量，实现全乡辖区内旅游安全目标。

工作举措

1、加大旅游基础设施建设。加大对乡村旅游及农宿文化点基础设施建设力度。在实施农村基础设施、生态建设、乡村改造、环境综合整治等项目时，尽量向乡村旅游及农宿文化点倾斜。想方设法，争取项目，争取资金，加大基础设施建设，提升旅游承载功能，让游客玩得开心、住得舒心，吃得放心。

2、加强旅游参观学习力度。结合旅游农宿文化建设，加强旅游从业人员学习培训，举办旅游从员人员培训班，并组织相关人员外出参观学习，借鉴先进经验，逐渐提升我乡旅游业发展的整体水平。

3、加大旅游宣传推介力度。利用各种媒体，加大对旅游项目的宣传、推介、包装力度，扩大影响力，增强吸引力。大力营造适合农宿文化乡村旅游发展的社会环境，培育品牌、树立典型、加大宣传、引导带动乡村旅游的发展,促进农民增收。

新的一年即将到来，做导游已经有2余年了，很多辛酸苦辣在其中，有的时候也想过要放弃导游这份工作，但是人不能遇见困难就逃避，我要学会挑战困难。

20_年__月的时候带了一次__团，由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，以下是我带团来的大致小结：

1、熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2、服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

3、注意协调工作，安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

4、导游要以不变应万变，出现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就注定了你必须在客人面前临危不乱，及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

5、书到用时方恨少，导游所知道的知识必须广泛，因此要不断的学习，给自己充电。每次带团回来也要及时的总结教训，积累经验。

6、维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

7、最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的经历都看成是第一次来认真对待!“路漫漫其修远兮”也许可以回头看看留下的脚印。年轻的我要不断的告诉自己“革命尚未成功，同志仍需努力”!，困难经历了，但经验却留下了。带团总是不可避免要遇到三多(人多车多“压力多)，作为导游就要做到三心(多一份细心，多一份小心，多一份诚心)。

细心：旅游景点环境杂，作为导游比平常要一份细心眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提醒客人归队。

耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。

诚心：带团随时随地会发生突发事件，导游要用一百分的诚心去解决，事情终会得以化解。

我付出，我努力!总相信“一份耕耘，一份收获”。

购买和约Whole Doc.

Contract No:

Date:

The Buyer:

The Seller:

The Contract,made out,in Chinese and English,both version being equally authentic, by and between the Seller and the Buyer whereby the Seller agrees to sell and the Buyer agrees to buy the undermentioned goods subject to terms and condi- tions set forth hereinafter as follows:

SECTION 11 Name of Commodity and specification2 Country of Origin & Manufacturer3 Unit Price (packing charges included)4 Quantity5 Total Value6 Packing (seaworthy)7 Insurance (to be covered by the Buyer unless otherwise)8 Time of Shipment9 Port of Loading10 Port of Destinationmark shown as below in addition to the port of destination, package number, gross and net weights, measurements and other marks as the Buyer may require stencilled or marked conspi- cuously with fast and unfailing pigments on each package. In the case of dangerous and/or poisonous cargo(es), the Seller is obliged to take care to ensure that the nature and the generally adopted symbol shallbe marked conspicuously on each package.

12 Terms of Payment:

One month prior to the time of shipment the Buyer shall open with the Bank of_______an irrevocable Letter of Credit in favour of the Seller payable at the issuing bank against presentation of documents as stipulated under Clause 18. A. of SECTION II,the Terms of Delivery of this Contract after departure of the carrying vessel. The said Letter of Credit shall remain in force till the 15th day after shipment.

13 Other Terms:

Unless otherwise agreed and accepted by the Buyer, all other matters related to this contract shall be governed by Section II,the Terms of Delivery which shall form an integral part of this Contract.Any supplementary terms and conditions that may be attached to this Contract shall automatically prevail over the terms and conditions of this Contract if such supplementary terms and conditions come in conflict with terms and conditions herein and shall be binding upon both parties.

FOR THE SELLER

FOR THE BUYERSECTION 214 FOB/FAS TERMS14.1 The shipping space for the contracted goods shall be booked by the Buyer or the Buyer’s shipping agent __________.

14.2 Under FOB terms,the Seller shall undertake to load the contracted goods on board the vessel nominated by the Buyer on any date notified by the Buyer, within the time of shipment as stipulated in Clause 8 of this Contract.

14.3 Under FAS terms,the Seller shallundertake to deliver the contracted goods under the tackle of the vessel nominated by the Buyer on any date notified by the Buyer, within the time of shipment as stipulated in Clause 8 of this Contract.

14.4 10-15 days prior to the date of shipment, the Buyer shall inform the Seller by cable or telex of the contract number, name of vessel,ETA of vessel, quantity to be loaded and the name of shipping agent, so as to enable the Seller to contact the shipping agent direct and arrange the shipment of the goods. The Seller shall advise by cable or telex in time the Buyer of the result thereof. Should, for certain reasons,it become necessary for the Buyer to replace the named vessel with another one,or should the named vessel arrive at the port of shipment earlier or later than the date of arrival as previously notified to the Seller, the Buyer or its shipping agent shall advise the Seller to this effect in due time.

ladies and gentlemen:

welcome to the temple of heaven. (after self-introduction) preserved cultural heritages of china. there are basically two kinds of visitors who come here: local pensioners who do exercises here in the morning and evening and sightseers both from home and abroad. all in all ，there are 12 million visitors very year. now we are going to go along the route that leads to the alter. it will take roughly one hour. mind you ，the emperor also walked along this route to pay tribute to the god of heaven.

the largest group of architectures ever to be dedicated to heaven ，the temple of heaven served as an exclusive altar for chinese monarchs during the ming and qing dynasties. it was decreed that rulers of successive dynasties would place altars in their own capitals to worship heaven and pray for good harvest. but why ?

the ancient chinese believed that heaven was the supreme ruler of the universe and the fate of mankind，and thus worshiping rites dedicated to heaven came into being.

the heaven the ancient chinese referred to was actually the universe， or nature. in those days， there were specfic rites of worship. this was especially true during the ming and qing dynasties when elaborate ceremonies were held.

the temple of heaven was built in 1420 during the reign of emperor youngle of the ming dynasty. situated in the southern part of the city ，this grand set of structures covers an area of 273 hectares. to better symbolize heaven and earth ，the northern part of the temple is circular while the southern part is square .the whole compound is enclosed by two walls， a square wall outside a round one. the outer area is characterized by suburban scenery， while the inner part is used for sacrifices. the inner enclosure consists of the hall of prayer for good harvest and the circular mound altar.

the circular mound altar is enclosed by two walls ，each containing four groups of southern lattice star gate， each in turn consisting of three doors， with 24 marble doors altogether. standing on the passage facing north， you will notice that with each pair of doors on is narrower than the other. this reflects the feudal hierarchy: the wider door was reserved for monarchs， while the narrower one was used by courtiers.

on the day of the ceremony ，the emperor would don his ritual costume and be ushered in by the official in charge of religious affairs. he ascended the three terraces in the forefront to pay tribute at the alter.

we are now on the top terrace of the altar， or the third terrace .each terrace has a flight of 9 steps. at the center of this terrace lies a round stone surrounded by 9 steps. at the center of this terrace lies a round stone surrounded by 9 concentric rings of stone. the number of stones in the first ring is 9， in the second ，18， up to 81 in the 9th ring. even the number of carved balustrades on these terraces is a multiplee of 9. but why?

according to ancient chinese philosophy， yin and yang were two opposing factors. heaven and the odd numbers belonged to yang while the earth and even numbers belonged to yin. nine was the largest heavenly number accessible to man . what is more， the ancient people also believed that heaven consisted of nine layers and that the emperor` s abode was on the uppermost tier.

once more look at the round stone in the center. the upper terrace is nine zhang (a chinese unit of length， one zhang equals 3.3 meters ) in circumference ，while the middle is 15 zhang， the lower，21 zhang. classified as yang numbers， the sum of these numerals is 45 zhang which was meant to symbolized success. what is more， by applying the concept of odd numbers and strengthening nine and its multiples， the concept of heaven was thus illustrated and realized . the concept of nine will also be mentioned when we visit some other buildings.

now i will give you a brief account of what happened here annually on the inter solstice. the memorial tablet dedicated to heaven would be set up on the north side of the terrace， while tablets dedicated to the emperor `s ancestors would be enshrined on the flanks. the service would begin around 4 o` clock in the morning. all of the lanterns would be lit .in the foreground， a sacrificial calf is being barbecued. on the square in front of the altar， the emperor， under heavy escort of nearly a thousand courtiers， princes of royal blood ，musicians， dancers and uniformed soldiers， would slowly ascend the altar to offer sacrifice and pray in honor of heaven. when the service drew to a close ，the sacrifice offered in front of the memorial tablets would be incinerated .all of participants would watch the thick smoke rise upward as if they were seeing god off .music and dancing would follow .in the end ，the emperor would return to the forbidden city secure in the belief that he would be blessed and protected by heaven until the next winter solstice.

it is interesting to note that ，the stone in the very middle of the altar was of major importance ，since it was where the emperor used to stand to say his prayer. the stone ，which is known as the god`s heart stone， is peculiar in that it is characterized by a specific acoustic phenomenon: it made the emperor` s voice clearer and louder， thus adding to the mystic atmosphere of the service .you can try this out by yourself. (proceed northward to pass through the lattice stargate)

this structure is known as heaven` s storehouse. it is entered through the gate of glazed tiles. the roofing，beams， and brackets are all made of glazed tiles or bricks. this is the only structure of its kind in china today .

the heaven` s storehouse was where memorial tablets dedicated to the gods were kept. douglas hurd， a former british foreigh secretary ，once said ， “god attends to his affairs on the cir4cular mound altar but stays here. ” now let` s go in to to see it (go through the left side door)

(in the courtyard of heaven` s storehouse)this is the imperial vault of heaven， the main structure of heaven` s storehouse. it was built in 1530 and is 17 meters in height and 19 meters in diameter. the structure feature blue roofs topped by a gilded ball ，and carved wooden doors and windows. it is decorated with colored paintings. founded on a 3-meter-hign round marble terrace ，the building also features a gigantic carved marble ramp laid in the stone staircase leading up to the front entrance.. the ramp is carved in “two dragons playing with a pearl ” design in relief. we will enter the main hall by going up the stone staircase on the eastern side.

the arch of the hall is buttressed by 16 giant pillars on two rings. on top of the pillars there are gilt brackets supporting a circular caisson ，or covered ceiling .the ceiling is characterized by a golden coiling dragon design. the 8 pillar of the inner ring are painted scarlet and decorated with golden lotuses.

to the north of the hall there is a marble pedestal. atop it ，up a wooden flight of 9 steps， is where the major tablet dedicate to heaven was enshrined. on each flank four tablets are enshrined in honor of the ancestors of the qing emperors. in the annex hall in hornor of the ancestors of the qing emperors. in the annex halls in the courtyard， there are tablets dedicated to the deities of the sun， moon ，constellation， cloud ，rain， wind and thunder.

aside from exquisitely laid out architectures， heaven` s storehouse is also famous for two structures with peculiar acoustic features， i. e. the echo wall and the triple- sound stone. a mere whisper at any point close to the wall can be heard clearly on the other side， although the parties may be 40 or 50 meters apart. this is possible because the wall is round and hermetically constructed with smooth ，solid bricks.

in front of the steps leading away from the halls is the triple sound stone. if you stand on the first stone and call out or clap your hands， the sound will echo once; on the second stone， the sound will be heard twice; and on the third stone， the sound will repeat three times. hence the name. (go out through the right door and stroll along the circular path nor thward)

the temple of heaven is also famous for its cypress trees-there are more than 60，000 cypress trees in all，among which over 4，000 are more than one hundred years old ，adding to the solemn atmosphere of the temple .this tall cypress was planted more than 500 years ago. its thick branches and twisting trunk resembling nine coiling playful dragons; thus it is known as the nine-dragon cypress. it is said that this tree was here to welcome the monarchs. now it is here to welcome visitor from all over the world.

Now we are back again on the central axis. this brick-arched gate is known as chengzhen (adopting fidelity) .this gate is the northern gate of the circular mound altar and the hall of prayer for good harvest. the hall of prayer for good harvest is situated at the extreme end of the axis. it was used by the emperor in the first month of every lunar year for services dedicated to good harvest.

entering the hall of prayer for good harvest， we set foot on a raised passage 360 meters long， which the emperor also took to proceed to the hall. this broad north-south walkway， called danbiqiao (red stairway bridge)， connects the two sets of main building in the temple of heaven and constitutes a single axis.

the passage is divided into left， control and right paths by the cross arrangement of slabs. the central and the widest path is known as heavenly thoroughfare ， which was reserved exclusively for god; nobody， including the emperor， was allowed to set foot onto it . the emperor used the path on the east，which is known as the imperial walk. the ministers and princes used the one on the west .interesting enough ，there is no walkway left for ordinary people. this is because the temple of heaven used to be off-limits to them.

contrary to appearances， this walkway is not a bridge at all . but how so ? this road is 4 meters above the ground and there is a cavern underneath that was reserved for sacrificial oxen and sheep. the cattle were slaughtered at a slaughterhouse about 500 meters away and brought here for sacrifice. all in all ，it can be said this walkway did serve as bridge and can be looked upon as the first cloverleaf in beijing.

looking back at the thoroughfare， you may realize that this walk is gaining height toward its northern end. as people approach the architectural group of the hall of prayer for good harvest， the flanking groves of cypress recede and perspective widens. here you are in heaven.

the marble terrace up ahead is called jufutai， or costumechanging terrace. it is located to the east of the red stairway bridge and covers a space of 25 square meters .it has marble slab balustrades. the day before the service ，officials in charge would put up a yellow satin tent on the terrace for the emperor to change out of his yellow dragon robe into blue ceremonial clothes. after the service，the emperor would return to the tentand change back into his imperial robe before returning to the palace. (proceed to the south gate of the hall of prayer for good harvest)

this structure is called the gate of pray for good harvest. we can catch a slight glimpse of the central building ，the hall of prayer for good harvest， though the colonnade of the gate. a gigantic and lofty group of buildings， the complex includes the gate of prayer for good harvest， the hall of prayer for good harvest， eastern and western annex halls ，the huanqian (imperial heaven) long corridor， heaven kitchen， slaughterhouse， etc.

the annex halls were symmetrically built on a 1.5-meter-hignbrick-and-marble terrace ，to set off the loftiness and magnificence of the main hall .this unique building ，38 meters in height， is characterized by a cone-shaped structure with triple eaves and a top that is crowned by a gilt ball. the roofing is made of blue glazed tiles， the color of the sky .underneath the roof， the beams and bracket are decorated with colored paintings. the base of the structure is a triple-tiered， circular marble terrace. at a distance， the terrace looks like a gigantic， spiraling cloud with the structure perched on top of it .

today the hall of prayer for good harvest is the hallmark of beijing， which enjoys a prolonged history of civilization.

the base of the hall is a triple-tiered， circular marble terrace， which is 90 meters in diameter and 6 meters in height ，covering a space of 4，000 square meters. meticulous accuracy was given to the layout of the structure. in the middle of each three-tiered flight of stairs， there is a giant marble ramp carved in cloud， dragon and phoenix designs. to set off the ramps， the top of the balustrades and downpipes are designed with corresponding floral scrolls. in southern part of each tier， a gigantic bronze incense burner is placed. sandalwood was burnt in them when rites were observed.

(in front of the hall of prayer for good harvest) climbing up this marble terrace， we see the main hall，a masterpiece of ancient china. looking up you will see the caisson， or covered ceiling， characterized by complex designs of dragons and phoenixes. in and out ， the hall is decorated with colored drawing of dragons and phoenixes.

without the use of steel ，cement and nail， and even without the use of big beams and crossbeams，the entire structure is supported by 28 massive wooden pillars and number of bars， laths， joints and rafters. the four central pillars， called the dragon-well pillars， are 19.2 meters high and painted with designs of composite followers， representing the four season. there are two rings of 12 scarlet pillars each. the inner ring represents the 12 months and the outer rings the 12 divisions of the day and night .between the two rings there are 24 partitioned spaces to mark the solar terms of the chinese lunar year. the pillars， 28 in number， also represent the 28 constellations in the universe- the ancient chinese believed that there were 28 constellations that made up the sky.

the center of the stone-paved floor is a round marble slab， which is 88.5 centimeters in diameter. interestingly， the slab features natural black and white veins， corresponding to the dragon-phoenix design on the ceiling. this particular slab is known as the dragon-phoenix stone and is regarded as a treasure inseparable from the hall.

the furnishings within the hall are placed in their original positions dating back to when emperor xianfeng ruled .in the forefront and above the throne are enshrined tablets in commemoration of heaven. on either table on each side tablets of the emperor` s ancestors were placed. each tablet is fronted by an altar. a total of 24 kinds of offering were made on it ，including soup， wine， assorted cereals， and a calf.

the sacrificial rites were observed in the wee hours of the morning， sometime in the first month of the chinese lunar year. because it was still dark， candles， lanterns and torches were lit. this lighting coupled with the incense being burnt inside the hall ，helped make the ceremony both grand and mystical.

by the time the service began，207 musicians and dancers would be performing on platforms outside the hall. the emperor， in his blue sacrificial robe and with an air of piety and sincerity， would walk slowly into the hall， kowtow， and offer wine and prayer in hornor of the deities and his ancestors. all of the offerings would then be taken to incinerators on the eastern side of the gate of prayer for good harvest. with this we conclude our visit to the temper of heaven. the feudal monarchs and their sacrificial rites have long vanished in history .however， this group of magnificent and lofty structures remain as a fine testament of the ancient chinese` s ingenuity and as one of the cultural heritages of mankind.

from the eastern gate of the hall of prayer for good harvest， we have now enter a 300-meter-long corridor. consisting of 72 sections， this corridor served as a connecting building between the slaughterhouse. heaven kitchen， and the main hall ，it is said that this once served as a sacrificial food production line. flanking the corridor are shopping stalls. you may find some souvenirs for your family and friend there.

well ，that is all for this tour. thank you for your attention. i look forward to your next visit. good luck and bon voyage.

Hello! Hello, I am a lollipop travel guide, my name is Lou, where the name,we call it my house! We are going to travel on the Great Wall today. I hope youwill have a good time with me.Beijing the Badaling Great Wall, the MutianyuGreat Wall, the Great Wall, the Great Wall Juyongguan, Simatai the Great Wall,today, we are going to climb the Great Wall juyongguan.

Juyongguan the Great Wall perimeter 4000 meters, this is just part of thethe Great Wall! The Great Wall east of Shanhaiguan, west of Jiayuguan, more than13000. According to legend, the emperor built the the Great Wall, the prisoners,soldiers and forced to turn to move on after this, "Ju Yong believers", namedjuyongguan. Because it is next to the lush mountains of trees, Yamahanabrilliant, magnificent scenery, so we called it the "green pass".

We first went to "the best in all the land, this is a piece of" stone,engraved with the words, "the best in all the land" China two ", one of the bestin all the land" is the focus of Jiayuguan the Great Wall, the other isJuyongguan, Juyongguan not originally ", because it is the best in all the land"section of the Great Wall is a gateway very important, so was also known as "thebest in all the land", interested visitors can take a picture, but please hurry,Ill be climbing in the Great Wall.

Keep up with you, climb the Great Wall and dont drop the queue. The GreatWall is very steepy and safe. You see, the uneven wall called battlements, aboveetc.look-mouth and nozzle, for watching and shooting. Do you see those cities?Is his fortress, when the war, soldiers can do harm to the temporary treatmenton the inside.

Next, we came to the city of Chinese Taiwan, you can go to visit the city of Chinese Taiwanzhunbing ancient note, dont Scribble, but the ancient historical relics!

Come on, top! Its cool and comfortable. Why is the Great Wall broken?Because of the obstruction of the mountains and rivers, everyone breaks, andthey meet in half an hour.

This is the end of this journey. I hope that after listening to myexplanation, we have a better understanding of the the Great Wall. Goodbye!

旅行社导游工作个人总结模板

旅游是愉悦的，导游就是在你享受愉悦的时候给你讲解更多细致的东西，下面是小编为大家整理的旅行社导游工作总结范文，接下来我们一起来看看吧!

旅行社导游工作总结范文(一)

“导游”工作给我的生活带来了许多快乐，却也让我知道，“导游”不是一项简单的工作，与其他职业有一个显著的不同，那就是你必须与客人近距离接触，这自然使我们对服务的感触比一般人深刻。从某种意义上可以这么讲，导游职业的无穷魅力正是源于我们对服务的感知和热爱。

通过几个月的工作实践，我深深的体会到，取得了导游证，并不代表你就永远是一个合格的导游员，而是要不断的的学习、充实、提高。在旅游者的眼中，导游员应该是无所不知的“万事通”。导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工的前提。作为一个导游员就要“与时俱进”，永远保持积极的求知欲，以适应社会进步和发展的需求。更重要的是。我们自己千万不敢把自己当成“万事通”，要保持谦虚谨慎的态度，要切记“学海无涯”、“学无止境”，“人外有人，天外有天”，“三人行，必有我师”。

要时刻牢记导游的职责，认真学习《导游人员管理暂行规定》、《中华人民共和国国家标准导游服务质量》，努力的实施好旅游计划，作好联系、协调、讲解等服务工作。坚持“宾客至上、服务至上、为大家服务、合理而可能”的四大服务原则细致、热心、周到的作好导游服务工作。也就是一切工作以旅游者为出发点，以服务为出发点，时刻考虑旅游者的利益和要求，绝不能拒绝游客的合理合法要求。服务过程中要坚持“为大家服务”的原则，不能有亲疏之分，厚此薄彼，而应对每个游客都热情、周到、友好、尊重，不偏不倚、一视同仁;要坚持“合理而可能”的原则，在旅游服务过程中，要时刻关注游客的情绪变化，耐心倾听旅游者的意见、要求，冷静分析、仔细甄别，合理又能实现的，就努力的去做，如果没有作好或是已经错过机会，就想办法及时弥补，以求最大限度的达到游客的满意。

导游讲解服务是整个旅游服务活动过程中极为重要的一个方面，在导游讲解过程中，我认为“准确、清楚、生动”三者相辅相成，缺一不可.

首先“准确”是首当其冲，至关重要的，在讲解过程中牢记“一伪灭千真”的教训，切忌胡编乱造、张冠李戴、信口开河，这样会使游客有被蒙蔽、愚弄的感觉，会引起游客的反感、责备。旅游者在旅游活动中“求知”是重要的内容之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望。

其次，“清楚”守键，在导游讲解中，清楚、简洁流利的语言表达，是导游语言科学性的又一体现。口齿清楚、言简意赅、措词恰当、组合相宜、层次分明、逻辑性强，避免使用生僻的词汇和滥造词汇，这是导游讲解基本的要求。

另外，“生动”是调和剂，是创造旅游团队和谐气氛的重要手段。如果讲解过程中，语言平淡无奇，象和尚念经似的单调、呆板，会是旅游者感到索然无味，在心里上产生不耐烦或厌恶的情绪;而生动形象、幽默风趣、妙趣横生的讲解能够创造出美的意境，可调整旅游者乐观的心态、欢乐的情绪、浓郁的游兴，创造的是一种和谐、欢乐、积极、高昂团队气氛，给人的是一种美的享受。

旅行社导游工作总结范文(二)

暑假回家，在旅行社做了两个月的事。觉得还是比较幸运能有这样的机会，毕竟自己也不是学的这个专业，却能有机会接触这个职业，真的很开心!这两个月带了一些团，几乎都是做的全陪导游。总的来说还是有些心得的!

做导游的都知道，要说挣钱还是不要做全陪导游比较好。全陪导游的好处就是可以跑很多地方，我想可以在自己还不需要为养家胡口担心的时候借全陪导游的机会多出去走走还是不错的。我就是这样想的，所以我总能保持乐观的心态，不会去在意太多的什么。所以说我的小结可能很片面，但是我就是这么做的;人嘛，生活就是要开心才好哦!

一、这是火车团出站前应该做好的准备工作

1.在进站前半个小时左右给地接导游发简讯，明确好进站时间和接站方式。

2.下车前嘱咐好游客收拾好自己的行李，一定要多次强调以防落下东西。

3.出站前需查清人数，举旗带团出站;期间要做到眼明手快，看好出站口，防止自己作为一名导游却不认识路的尴尬场面。

二、在吃饭时应该注意的问题

1.到了饭店，自己应该立即熟悉饭店的情况;例如厕所的位子，游客吃饭地方及自己用餐的地方。

2.等游客的餐桌开始上菜后，自己就要抓紧时间用餐，防止自己饿肚子。

3.游客用餐后客气的问是否满意，若出现有什么不足的地方尽量和游客解释，请他们谅解，毕竟在外是不能和家里比的;但是也要尽力和地导协调，看是否能够改善。

三、景区游玩是需要注意的情况

1.若是三四十人的大团就应该和地导配合好工作，一个在前一个在后防止有人掉队找不到出入口;都是大人的团，也比较轻松，自己可以好好的玩;有小孩的团，一定要家长带好自己的小孩。

2.在进入景点前就应该和游客说明注意事项，小孩的票问题应该明确的说明，防止为了琐碎的事情耽误大家的游览时间。

3.下车前提醒游客随身携带贵重物品，不要将贵重物品放在车上。

4.几乎每到一个景点地接导游都会安排好时间，在规定的时间完成这次的游览行程，可是途中常会出现因为购物而耽误时间的事情发生，自己要做好督促工作;在做工作时应该以平和的心态对待，切记不可急噪，好好的和游客说明情况。

5.因为景区太大的缘故可能会出现几条不同的路，这时应该和游客说明好情况，若游客坚持要走另一条路，则可以双方协调好，定下在出口等的时间。

6.在车开动前务必要清点好人数。

四、入住酒店的问题

1.拿好房牌号记录清楚在自己的这个团队的所有房号，在发放房牌号以前应该和游客说明好房间的设施，需要游客检查是否齐全，如出现少东西的情况立即给总台电话。

2.因为晚上多数为自由活动时间，记得嘱咐好准备晚上出门的游客注意安全。

3.自己在叫早后应立即收拾好行李，安排好早餐开始这一天的行程。

4.退房那天，自己应该早起;多次强调游客是否收拾好了东西，房牌应该尽早拿到总台，以便查房节省自己的时间。

5.若做好了第一点，则一般在退房的时候不会出现这种状况，但是难免会发生意外的时候;遇到酒店说少了东西的时候一定要坚定自己的立场，立即和地接导游联系，拜托他帮忙解决，毕竟是本地人好办事的。

以上这些都是常规的问题，需要我们快速，很好的解决。

但是要做好一名全陪导游，这些还是不够的。

1.这是最重要的一点，就是要态度好;无论发生什么事情自己都必须保持镇定，更不能是小性子;保持微笑。

2.无论是对游客还对师傅都要有礼貌，上车记得和师傅说声早，下车记得和师傅说声辛苦您了;几句简单的问候语会使大家的心情都好的。

3.要尽量协调好游客与导游双方的关系，站在游客的角度想问题也要合理的为地接导游解释一些地接做的不够明白的事情，让游客觉得是大家都是在为他们找想，这样旅途才能愉快;绝对不能把问题带回来解决!

4.这是最后一点，我们毕竟是靠这个工作;帐还是要好好算清楚的!

总的来说，做全陪导游是比较幸福的事情，但是有时候也会委屈。只要自己保持好心态，出门在外给别人一个好印象总是好的，微笑--我一直都认为那是解决问题的最好方法。

旅行社导游工作总结范文(三)

一、以导游为荣，以工作为乐

根据旅行社的安排，作为导游员的我，带团是我的首要任务。这几年，带过的旅游团队数量已经记不清了，留在我感觉里的是----忙和乐。刚丛云上飞下来，又从水上漂过去;才听罢火车的汽笛声，又闻见了汽车的马达响;才听罢东北的二人转，又尝到了的哈密瓜;才欣赏桂林山水的秀美，又看到“大漠孤烟”的壮阔。夏令营孩子们欢快的歌声，夕阳红老人们幸福的笑脸，盛世北京和谐的音符。还有华西村人美好的蓝图，南街村人不懈的追求……。这一切经常在我眼前浮现，是我深深的感受到了我工作的意义所在，从心里热爱导游这一工作。

二、学理论、学知识

从业多年来，我一直严格要求自己，作为一个国内专业导游人员，我时刻牢记着热爱祖国、热爱人民、热爱祖国几千年的优秀文化，认真学习党的各项政治政策、经济政策、学习党在新的历史时期的主要理论，用来武装自己的头脑，在思想上紧跟形势，努力是自己成为具有优秀道德品质，高尚职业情操、遵纪守法，尽职尽责的导游员。积极参加省市旅游局组织的培训班，认真学习导游知识、导游业务;业余时间细心学习《汉语言文学知识》、历史地理文化知识、《心理学》、《公共关系学》、《政策法规》，认真阅读相关的经济知识、社会知识、旅游知识，在学习中坚持勤动眼，大量的阅读有关景区、景点的资料和有关风光民情的书籍;勤动手，把读到看到的相关资料、甲篇名作、经典名句都分类整理，以丰富自己的学识，增加自己的见闻。

三、学技能、多实践

导游工作是一个知识密集型和高智能的服务工作，除了要求导游员要有广博的知识外，还需要导游人员具备高超的技能，如讲解能力、组织能力、人际关系能力、分析能力、解决问题能力。而讲解能力是首当其冲的，常言说“大好河山有多美，全凭导游一张嘴”。游客出游，“求知”是愿望之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望，我们才会得到游客的尊重和敬佩，这是顺利完成旅游计划的重要前提。其次，整个旅游活动是一个有组织的，需要和饭店、宾馆、景点、交通等相关的企业和个人来打交道，它牵扯到社会生活的方方面面，因此上，要求我们导游员要有相当的组织能力和协调能力。

再其旅游活动的主体是人，而人的构成又是复杂的，旅游者来自不同的社会阶层，从事着不同的职业，文化层次高低不等，性别年龄各不相同，兴趣爱好因人而异，身体状况不尽相同。这就要求我们导游员必须学会处理人际关系，学会善于和各种人打交道。在旅游过程中各种各样的情况都有可能出现，个各种各样的问题可能随时发生，这就要求我们要学会独立分析的能力和独立解决问题的能力。

在实际工作中，我十分注重留心学习，在实践中不断的总结和提高自己的业务水平。时时提醒自己“勤动口”，向专家请教先进的经验和方法，向同事学习、向民间学习、向旅游着学习，以丰富自己的学识;“勤动腿”，常言说，读万卷书，不如行万里，勤跑、多动增加自己的阅历，在实践中巩固学到的知识;“勤动眼”，大量的阅读有关旅游方面的书籍、查阅有关风光、风情、民俗的资料;“勤动手”，眼过千遍，不如手过一遍，把看到的、听到的、学到的知识和方法，经验和技巧都动手一一记录下来;“勤动脑”，在动口、动腿、动眼、动手的基础上，善于动脑，把学到、收集到、看到的名作甲篇、知识经验都分类整理，结合自身的特点，取精去糟，最终形成自己的风格和作风。也就是说，在工作实践中逐步的总结，不断的提高自己的业务技能和服务水平。资深导游上半年个人工作总结

四、几点带团的方法

1、掌握好游览的节奏。

孙子曰：“水无常形，兵无常式”，这一点运用到带团工作中也是十分的确切。在带团过程中，我们导游员除了丰富的知识，生动形象的语言来为游客作好讲解服务外，更要学会掌握和控制旅游过程中的节奏问题。因为旅游者的年龄、体质不同，情趣爱好不同，情绪不同，一个人一天会有多种情绪的变化，做为导游员要随时掌握游客的这些现象，在实施旅游计划中要作到“有张有弛，劳逸结合”，根据团队的实际情况安排有弹性的活动日程，努力是旅游过程既丰富多彩，又松紧相宜，让游客在轻松愉快的活动中获得最大限度的满意的、美的享受。

“有急有缓，快慢相宜”，在具体的旅游过程中，要视具体情况控制好游览的时间、速度，根据游客的年龄构成，对老年人要走的慢一些，讲的慢一些，尽量减少剧烈活动的项目，要学会适合老年人的习惯语言，交流方法;对待年轻人，可以走的快一些，讲的节奏快一些，适当的安排一些年轻人喜爱的活动项目;对待青少年，在游览的过程中要注意寓教与乐，要更多的把旅游和学知识结合起来，同时适当的安排一些适合青少年的娱乐活动。总之，导游员就是旅游活动的“导演”根据不同的团队，从实际情况出发，安排好、组织好旅游活动，是旅游者获得乐趣和享受，这才是一次成功的导游活动。

2、处理好几个关系。

即强弱关系、多数与少数的关系、劳逸关系。在实践中我们都知道，一个旅游团队，它的人员组成是比较复杂的，有身体好的，精力充沛的，希望速度快一些，活动量大一些，而年老体弱的则希望从容轻松，不愿意太紧张、太劳累。这时我们就要根据实际情况分别予以对待，按照旅游者的体质、年龄划分成相应的小团体，讲明白游览的路径、集合的地点、时间，全陪导游和地接导游互相配合，或前后或穿梭在各小团队之间，对年老体弱的要重点照顾。这样既尊重了旅游者的愿望，又是他们各得其所，各取所乐。在游览过程中经常会出现对日程安排意见不一致的现象，这是由于旅游者审美观点、兴趣爱好不尽相同所造成的，是一种正常现象。

一般情况下本着求同存异的原则，寻找大家都喜欢、乐意的共同点，形成统一的选择，这是最理想的解决方法。如果共同点不容易找到，则要实事求是的给游客说明情况，请团队领队或德高望重的人物进行协调，寻找合理而可能的变通办法，动员意见不同的各方相互作出让步，本着少数配合多数的原则是旅游活动继续顺利的进行。当然在旅游过程中处理好劳逸关系也是十分重要的，疲于奔命，象行军拉练一样的旅游会使游客的产生不愉快的情绪，必定回影响旅游者的游兴。我们要合理安排日程，兼顾游览、娱乐、购物、休息，力争让游客在各方面都得到满足，从而游客对旅游服务工作的满意度。作为导游员，在带团过程中处理好了这几个关系，就能带出一个和谐欢乐的旅游团队，成功的完成一次旅游活动。

3、多沟通、交朋友。

沟通要从了解做起，旅游者的性格大致分为两大类：外向型、内向型。外向型的活泼、爱交际、喜讲话、多点子、热心肠，另一面又急躁、好动、好胜、散漫，这类人好沟通，但不稳定。内向型的稳重、冷静、有主见、情绪稳定，另一面少言、孤傲、忧郁，这类人不易沟通，但却很重感情，一但认可你不会轻易改变。作为导游要通过观察、交流了解游客，正确的区分客人的性格类型，采用灵活的方法，因人而异，适时适宜的进行沟通，随时观察游客的情绪变化，及时调整策略方法，始终保持和谐欢乐的团队气氛。

在旅游活动中，导游和旅游者不仅是服务与被服务的关系，更是合作伙伴，只有游客的通力合作，旅游活动才能顺利进行并达到良好的效果。为此，一个很好的方法就是导游和游客真诚的交朋友。交朋友要从尊重对方做起，把主动服务、真诚服务、热心服务、周到服务贯彻始终，从小事做起，与细微处显真诚。和游客交朋友，要有一颗平常的心态和包容的心态，和游客建立平等的关系，不能厚此薄彼;导游员和游客相处时不要争强好胜，满足一时的虚荣，作嘴巴上的胜利者，要保持融洽的气氛，建立“君子”式的朋友关系。

以上是我从事导游服务工作实践中的一点体会，总结出来，以便在以后的工作中进一步的改进和完善。今后仍要不断的学习旅游知识，努力提高自己的业务技能，提高为游客服务的水平，为旅游业的发展作出自己的贡献。

旅行社导游工作总结范文(四)

时间过的真快，又到年中了，作为导游员的我似乎还没能回味过来这半年的滋味，适应这季节的变化，但是，时间不等人，日月老人将要给20xx年画上句号了。我所从事导游工作，又经历了一个年头了，我喜欢这个工作，不论苦辣酸甜，我总是一个“乐”字。

在导游年审培训的会议室里，原省旅游协会副会长刘祖翼现场为我们授课，他从旅游与文化的融合、芜湖旅游的发展前景和导游人员的素质要求等方面进行了精彩讲解!

导游是旅游业不可缺少的组成部分，它是旅游业的灵魂，是旅行社的支柱。某种意义上来说，导游人员是一个地区形象的体现，也是了解一个城市的窗口。

导游是什么?用旅游协会副会长话来说，导游的言谈举止、素质修养不仅直接反映出一个城市精神文明的素质修养，而且也折射出一个城市旅游行业的品质建设。半城山半城水是芜湖的一道美丽风景线，而导游是向中外游客传达城市形象的使者，是一个城市的名片。“一名真正的导游员，就是一个城市的形象大使。我们希望可以借助各种大赛和培训，发现和培养出更多的优秀导游人才，进一步提升导游素质，推进芜湖旅行社行业品质建设，推动旅行社行业转型升级，使之成为中国优秀城市――芜湖一张亮丽的城市名片。

同时呢，他也说由于媒体长期以来对个别导游出现不规范行为的报道过于频繁，对旅游行业造成了较大的负面影响，从而使旅客积累起对导游的不信任感。导游队伍到自身形象的重要性，要自立、自强、自爱、自信。媒体的监督是一件好事情，相信随着市场的规范，企业的成熟，导游的形象也会逐步得到认可。同时，社会和旅游企业也要逐渐提高对导游的认识，因为导游是人才、是生产力、是效益。只有吸引优秀人才的加入旅游行业才能实现可持续发展。中国已经是一个旅游大国，将要成为旅游强国，中国导游将成为一个高尚的职业，这不是因为导游收入多，而是因为导游的阅历和学识高，因此即要保证导游的权利和利益，同时也要对导游的责任提出要求。

市旅游局助理调研员同时也出席了开班仪式并且讲话。针对现行的导游培训内容方法单一、管理滞后不能适应新形势下旅游业发展的实际，她对今后的导游培训工作提出明确的要求。一是改革现行的导游培训方法，更新培训内容，提高培训质量，使导游培训工作更加规范化、制度化。通过不断加强对导游人员的职业道德、职业纪律教育和规范的培训考核，提高导游人员的思想素质和职业道德水平。二是重视导游人员的日常培训。旅行社应充分利用淡季对本单位导游人员进行集中培训，建立本单位导游人员日常培训档案，并在年终将本年度开展导游人员日常培训情况，包括培训时间、培训形式、培训内容、参加人数、考核情况上报市旅游局，作为导游年审和旅行社考核重要指标。三是导游人员要加强自身建设，平时要注重学习，以自学为主，注意理论联系实际，加强自身修养，要珍惜每一次的培训。

从懵懂到认知，掐指一算做兼职导游已有3年时间了，其间有酸也有甜。曾经试图放弃，却有千般理由选择继续。“导游”这个词曾经给了我很多兴奋的联想：带着来自五湖四海的朋友穿梭在神州大地!古老的皇城;美丽的西双版纳;神秘的原始森林„„在那些另人向往的地方与客人们一起放声歌唱!细细去品位，去遐想，去感受这些可能让人终身难忘的时刻!尽管这些并未全部实现!尽管工作当中遇到很多困难!但它却丝毫不影响我对导游工作的热诚!

通过这次导游年审培训让我学习到了怎样处置问题，面临问题时要临危不乱，以下是我的大致小结：

1、熟习线路：团前准备一定要充分，线路熟记于心，多讨教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才干万无一失。

2、效劳工作要热心，认真：特别是旺季，一定要提示旅游留意事项，方可做到防患于已然，有时一句话就能带来意想不到的效果，如旅游安全问题，旅游留意要守时等等，主要防止问题呈现的时分游客产生心情上的不满。导游若在事前有个铺垫，效果就会好很多。

3、留意和谐工作，布置好游客的同时，也要妥善处置好客人，司机，地陪旅游社和景区的关系。

4、导游要以不变应万变，呈现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就必定了你必需在客人面前临危不乱，及时果断的处置问题，如发作不测情况也要学会晤机行事来妥善处置。

5、书到用时方恨少，导游所知道的学问必需普遍，因此要不时的学习，给自己充电。每次带团回来也要及时的总结经历，积聚阅历。

6、维护旅游社的信誉同时也要维护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到不测问题时，客人也会尊重和理解你和旅游社的布置。

7、最后，要及时处置客人遗留的问题，导游本身是一个效劳行业，不只仅是满足客人的需求，但不同的人也有不同的心理，你的决议不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会处置不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的阅历都看成是第一次来认真对待!“路漫漫其修远兮”或许可以回头看看留下的脚印。年轻的我要不时的通知自己“反动尚未成功，同志仍需努力”!，困难阅历了，但阅历却留下了。带团总是不可避免要遇到三多(人多，车多，压力多)，作为导游就要做到三心(多一份认真，多一份留神，多一份诚心)。

认真：旅游景点环境杂，作为导游比平常要更多一份认真眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提示客人离队。

耐烦：在旅游之前必需将团队的旅游之前必需将团队的旅游道路，集合时间地点再三强调，以防客人一旦走失可以疾速离队。初到一地大家充溢新颖感会不停“单溜”，这时导游要耐烦而疾速的劝客人离队。

诚心：带团随时随地会发作突发事情，导游要用一百分的诚心去处置，事情终会得以化解。

我付出，我努力!相信“一份耕耘，一份收获”!

导游职业与其他职业有一个显著的不同点，那就是你必须和客人朝夕相处!这自然使我们对服务这个次的感触比一般人多一些!从某种意义上讲：导游职业就是服务行业的极端!日本导游被成为‘无名大使’，新加坡导游是‘焚方大使’，美国导游叫‘祖国的镜子’，我国导游员被称为‘民间大使’。正由于导游有着如此高的评价和重要的地位，使的导游工作更容易犯错误!所以我们必须严格要求自己，要本这一颗平常心，才能让我们在这个工作岗位上问心无愧!展望新的一年，我将用更多的热情和努力，克服自己的缺点，总结工作中的经验，去学习、去进步，努力让自己做的更好。

旅行社导游工作总结范文(五)

20xx年是我人生的另一个新的起点。这一年我告别了学校，也告别了实习，真正的成为一个要正式工作的人。刚刚才开始工作有辛苦也有收获，这一年年头我拿到了期盼已久的从业资格证，选择从事这个行业起就知道导游是一个脑体高度结合的工作是必须要做好吃苦的准备。

之前我一直在张家界从事地接导游的工作，虽然时间不长可是年轻气盛的自己总是想要改变一下工作方式和环境，所以在这一年将要结束的时候我选择回到长沙找一家正式的旅行社工作。来公司也有两个多月的时间了，在这之前我还没有接触过全陪的工作，但是我知道作为一名导游员就是要把任何一个团队带好。

在来公司的两个多月里，也感谢公司对我的信任派了三个团对给我带，在带团过程中我有什么问题同事们也热心的帮我解答，这让我感觉很开心，感受到了公司在背后给予我支持的力量。在公司短短的时间里我带的这几个团，总的来说我个人还是比较满意的，毕竟在旅游这个服务行业里我们导游的宗旨就是要像客人的小保姆一样关照他们在外地的吃、住、行、游、购、娱，保证他们能够有一个真正开心的假期，最后安安全全的回到家。这几批客人在我的带领下都玩的很开心也很感谢我，这让我觉得工作的快乐，客人的开心就是给予我工作最大的肯定，这样我才算很好的完成了公司安排的工作。

虽然在公司的时间很短，我也经历了一场“金牌导游”的比赛，可惜很遗憾我第一轮没有考过，但是我也很荣幸的去参观了比赛，在参观过程中我也找到了优秀的导游与自己的差别。确实我的工作经验还远远不够，在未来的日子里还需要不断的学习，不断的完善自我。争取能够成为一名优秀的导游。

校园文明用语征集活动汇总提纲

本次活动也存在着明显的不足，同时。协会影响较小，宣传不够充分，所以有部分会员不愿意参与进来，导致参加者情绪低落，所以协会以后的工作应该不能仅限于常规活动，应该不断有创新活动，充分调动会员的积极性。与此会员的信心必须及时掌握以便于开展会员感兴趣及要求的活动。

一代新人换旧人。刚刚结束的有公共关系协会与环保协会共同举办的校园文明用语征集活动中，物换星移。大意新生同学的表现更为积极、更为精彩、更为感人，涌现出一大批有才华、有激情、有思想的新人。

参赛对象为全体在校学学生，本次活动地点主要在安徽师范大学南校区。参赛作品不限容量，可以包括教室、食堂、阅览室等，鼓励创新）工作人员受到稿件量大面广，更有刚打同学精心加工了出自经典广告语和名人名言。例如：食堂中文明用语：天地"粮"心，珍食莫蚀；谁知盘中餐，粒粒皆辛苦；饮水要思源，吃饭当节俭。粒粒盘中餐，皆是辛苦换；一粥一饭当思来之不易，一丝一缕恒念物力维艰；尊敬他人就是尊敬自己，与人方便就是与己方便。教室中文明用语：向老师说声好，不困难；困难的要坚持向老师真心地说声好；让文明的气息洋溢在学校的每个角落。保护植物用语：手边留情花似锦，脚下留情草如茵；绿色的生命需要我共同呵护；别让坚强的生命，成为足下阴魂------草坪。宿舍文明用语：文明是彼此沟通的桥梁；.文明是成功之花的蕊，理想之舟的帆；好少年=文明+价值+爱心+力量。校园文明用语：礼貌和文明是共处的金钥匙；.关心学校，职责；爱护学校，义务；热爱学校，心声；学校是学习之所，文明是成功之本；文明是彼此沟通的桥梁。

会员对作品进行印象打分，本次活动本着公平公正公开的评选原则进行民主评选。首先。优秀者进入下一轮民主投票，最后有会员讨论通过。最终，评选出“最具人文奖”最具创意奖”最具诗意奖”最具幽默奖”最具意境奖”及部分优秀奖等奖项。

首先由两协会宣传部及本协会策划部共同组织策划本次活动的宣传海报，活动进行时。并且他也以自己的实际行动维护本会形象。不允许任何人随便破坏我协会的形象标志，同时适时向围观者介绍本次活动的详情。虽然海报因为种种原因被破坏，但是任劳任怨，又为我撰写了第二份海报。

所既是一次积极配合学校工作，本次活动发生在大学生基础文明建设月。为大学生基础文明和迎评工作做出了积极贡献。

Hello and welcome to the new century travel agency, to attend the trip tothe Summer Palace. I am your little wizard, my name is high you can call me thewizard.

I asked: "do you know about the Summer Palace?" Chorus of answer: "I dontknow." That I will tell you! The Summer Palace is the royal garden museum. Orbig palace in qing dynasty the emperor and his concubines, play is hisflowers.

Now we now we are entering the Summer Palace gate, everybody is veryexcited! Must be yes. Enter the door to the Summer Palace, around the hall intothe famous long corridor. I cant see the other end of the everybody does itfeel like to stand in the gallery! Must be yes. We planted there are thousandsof flowers and trees on either side of the Summer Palace. This didnt thank aflower, the flower opened again. The aisle has more than seven hundred meterslong, divided into a total of 273 rooms. Each cross between supervisor on acolorful painting, picture in picture lifelike characters, really want toimmediately jump out of the picture. Please follow up our team, dont gotlost.

Walk the promenade came to the foot of the longevity hill, this is thelongevity hill, we are going to the longevity hill and have a bullish on theirchildren (son), please dont run away. Up to the longevity hill into the incensepavilion, you can see the Summer Palace in fundus half scenery. Its reallybeautiful! The last time please visit freely, two hours, after the visit, pleaseset to the specified location, dont forget the time.

All collection, people came in. We set off to the kunming lake, the kunminglake, I already bought tickets. You can sit on a cruise ship touring kunminglake. Should visit the kunming lake to the island to play. The ship I called oneveryone to go to the island to play. The bridge is seventeen holes, hundreds ofpillar, the above are carved with different posture of small stone lionsadorable. Below is the free play time. Please gather at the gate after twohours.

Todays journey is over, I hope you come after the Summer Palace.

Dear visitors friends:

Welcome to the Palace Museum, I am your tour guide, ya ya.

Believe we all know, the imperial palace and the Forbidden City. It is the most complete existing ancient buildings in China. Its total area is about 720xx0, is the world famous art museum, many cultural relics is a national treasure.

This is the meridian gate, is the main entrance of the palace. It is very important. Many great ceremony are held here. Meridian gate you will think of "exit the meridian gate beheaded" this sentence. It is a misunderstanding. In the past, the emperor and his ministers council always have different opinions. In the Ming dynasty can break his ministers to the meridian gate for external use bamboo to be spanked, dont look down upon this bamboo, it is a kind of bamboo wankou thick, inside irrigation on the mercury, even, in order to increase the damage, several wars can were raw. Be dozen deathless also want to permanently disabled. This horror from the palace to folk, it gradually became "exit the meridian gate beheaded"

? Dont be excited, first in front of the beautiful scenery waiting for us!

大家好!今天由我带领你们到恭亲王府一游。你们可以叫我陈导。

恭亲王府的建筑，可分为府邸和花园两部分。进了大门，站在院子里，我们会发现恭亲王府的府邸是由很多间四合院组成。看到两旁排列整齐的房屋。房子的四个角是尖的，房屋是灰色的，房顶还有雕刻的蝙蝠石像。走过正洋门就来到了后花园，园中散置了叠石假山，曲廊亭榭，池塘花木后花园的花种类繁多、有翠绿的竹子、粉色的月季。还有一个人工湖，像一只蝙蝠的形状。显示了皇家的高贵和奢侈。在恭亲王府内随处可见蝙蝠形状的东西以及雕刻的蝙蝠，因为和珅是回民，蝙蝠的蝠和福气的福是同音。和珅非常聪明很会讨皇帝的喜爱，他当时位居皇帝之下万人之上，皇帝是祈求万岁，和珅就想自己万福，据记载在恭王府大大小小的蝙蝠共有九千九百九十九个，连同后花园中的福字碑的福就正好是万福。

恭亲王府有三绝一宝。 第一绝是藏宝楼。长一百五十六米，共一百零八个房间。每个房间的后窗都不一样，人们推测是和珅用来区分财宝的类别的标记，因为这么多的财宝竟然没有账簿。这些财宝相当于十亿两白银。比当时国库里的钱还多很多。第二绝，是进入后花园的大门，叫作西洋门，是手工白玉雕刻而成。是当时中国唯一的一个拱门。第三绝，是戏楼，因为乾陵皇帝经常来看戏。所以变得有名。

一宝是康熙皇帝写得“福"字。这个“福”字是由子、才、多、寿、田组成的。意思是多子、多才、多寿、多田。因为乾陵皇帝宠爱和珅，所以把这个福字碑送给了他。

今天的恭亲王府一日游到此结束。欢迎大家下次光临。

今年对于“年轻”的**市旅行社有限公司来说是成长和壮大的一年，也是迎接挑战、自我加压、探索旅游新课题的一年。回首过去的一年，我们在**市旅游局、禅城区旅游局的正确领导及相关科室部门的亲切关怀和鼎力支持下，在全体员工的奋力拼搏下，取得了一定的经营业绩。

(一)内部改革脱胎换骨，队伍建设卓越成效

一个企业如果没有一支素质高，业务能力过硬的职工队伍，任何的先进管理都难以实现，发展和壮大更是无从谈起。在20xx年是**市旅行社有限公司内部改革卓有成效的一年。我公司在以专科旅游学校为新鲜血液，社会优秀资深旅游从业员为骨干，在短短一年内我公司从无到有，从小到大，至今已有干部职工100多人，使企业步入了飞速的发展轨道。

(二)抢占旅游市场占有份额

20xx年全年我公司国内旅游收入达：72，216，776.00元。组织游客出游119，529人次。并增设大沥、乐从、里水三个营业网点，在短短半年内营业网点增致10个，遍布五区。

(三)公司屡获殊荣，省内游屡创佳绩

我公司曾获珠江时报等媒体评为最受欢迎外地品牌旅行社称号。且在旅游局的倡议下，每月均推出各款特色乡村游，全年组团出游累计过万人，并在20xx年11月19日协同**日报旅游俱乐部等单位，同旅、旅一起成功组办了“一环万人游”活动。

回顾过去的一年，我们取得了一些成绩，每一个发展和进步，都与各级旅游局相关领导的关怀指导和全体员工的积极努力分不开的，但我们深知：工作中还存在很多不足，离广大游客的要求还有差距。新的一年，面临新的挑战和考验，我们将以：以文化带动旅游，以服务铸就品牌，以质量赢得市场，以创新引领业界的公司宗旨为指导，以专业专注，专家品质为工作指针，振奋精神，鼓足干劲，与时俱进，开拓创新，以高昂的斗志，饱满的热情，励精图治，为实现**市南湖旅行社有限公司业绩再攀新高而努力工作。

乌镇英文导游词

in the tranquil little village of wuzhen, the light hangs over the dong shi river in a soft summer pallour, as though the clouds are making a deliberate effort to protect the residents from sunburn. along the river, a select group of day-trippers enjoy a cruise aboard a pole-steered barge. im highly privileged to be visiting the very last of chinas ancient "water towns" to be opened to visitors.

when the authorities opened the 1,300 year old riverine settlement of wuzhen to visitors in early , they were determined to avoid the tacky mix of tourist restaurants and kitsch souvenir shops that has swamped other estuary towns such as zhouzhuang (which also lies in the yangtze river delta). wuzhens old buildings, an architectural symphony of stone, wood and tiles, have been preserved rather than restored, and lovingly maintained rather than tarted up. the result is a place that is a sheer joy to explore on foot.

wuzhen is still a living town, where daily life goes on life goes on as it has for the last thousand or so years. coppersmiths, wood-carver and silk-spinners work at their age-old crafts. bicycle rickshaw drivers exchange stories as they wait for passengers. people cart water, cook meals, and tend their gardens, each flower-plot the size of a postage stamp.

the townsfolk of wuzhen gather in the town square around mid-day - talking, smoking or playing mah-jongg. they seem laidback and contented. most of all, they seem to enjoy observing the passing parade, which provides a constant source of amusement. i started to wonder whether it was the town or the strange foreign visitors like myself that was the main attraction. western visitors are still a rarity here.

wuzhen lies in the far north-east of zhejiang province, about 90 minutes by road from shanghai. the name "water town" is especially apt; besides lying on the grand canal, the settlement is completely encircled by two rivers - the dong shi and a smaller tributary, which meet at a t-junction. no matter where you stand, water provides the backdrop, the raison dêtre of the whole town.

about 250 families used to live in the old quarter of wuzhen. however, following the "restoration" of the town, many townsfolk have been moved out to the "new" wuzhen, an attractively landscaped but otherwise characterless apartment block 15 km down the road towards shanghai. those who remain are mainly the elderly and craftspeople. while i was assured that there is nothing to stop new residents moving into the old town, young people nowadays seem strangely absent.

the old wooden shops of wuzhen look ageless and immovable, as though their timbers have totally defied the ravages of time. at first, one suspects that the custodians of the town have tried to cover up the decomposing processes of nature. but look more closely and you find slow rot setting in around the bases of the doorframes, and splinters breaking away from the lintels. what little restoration has been done is so inconspicuous as to be totally indistinguishable from the original.

all the buildings in wuzhen are in ming or qing dynasty style. one palatial establishment is the "double happiness" marriage shrine. twin hearts are joined in a nouveau-chinese character in gilt upon a flaming crimson background, presumably depicting the inseparability of marriage - perhaps the chinese know something that we westerners dont.

wuzhen also has some unique attractions, including yu liuliangs coin and paper money exhibition. nearby (would you believe) stands a pawnshop museum, as if to prove that usury is universal. (maybe fortunately, wuzhen has the only such establishment ive ever come across). i tried looking for a qing dynasty dvd player in the pawnshop, but was sadly disappointed.

no fewer than eight stone bridges cross the dong shi river, the grandest of them being the fengyuan double bridge. the bridge is separated into two parts by a wooden sluice gate. cyclists carry their bikes across the high arches of the bridges, which are designed to let boats pass underneath without difficulty.

back in the main square, the elders are still hanging out. on the village stage, a performance of peking opera is underway. across the square, a master puppeteer entertains visitors with a shadow-play of the type known in java as wayang kulit. but while the javanese version of shadow puppetry is subtle and refined, the wuzhen style has the protagonists attacking each other with the ferocity of tigers.

whether by accident or design, this town seems to have been dropped into its watery setting by a master town planner from another galaxy. a more perfect location for a settlement would be difficult to find. it is fervently to be hoped that tourism will augment rather than destroy the unique ambiance of wuzhen.

自加入____公司以来已经一年多的时间了。在这里我从学校的一名学生踏上了工作岗位成为一名员工，学到了更多的知识技能，各方面都有了的提升。在领导的支持和同事们的帮助下，较好的完成了自己的本职工作。很感谢当初公司领导给我这个成长的平台，让我可以在工作中不断成长，不断学习，提升了自身的素质，现将一年的工作总结如下：

1、把事情细节化、条理化、规范化

行政的工作比较琐碎，收发传真、邮件、报纸，维护办公设备、送水、接待不同的来访人员等。刚接触工作时，有时候事情赶到一块就会有些应付不过来，显得手忙脚乱。虽然完成了工作，但是在工作过程中有些细节就没能注意到，做事情也显得没有条理。效率也就低了下来。

经过不断的摸索和总结，我意识到要想优质的完成这些工作，首先要把工作从全局统筹好，再从细节入手，保持良好的工作状态，提高效率。只永不懈怠的提高自己，才能胜任看似简单的行政工作。现在，已能较好的统筹安排工作，并努力把工作细节处理得当。争取给大家最到位的支持和服务，不断提高自己的业务水平，按职业化的标准时刻要求自己。同时，规范化方面还需要加强，我也会在今后的工作中更加注意这一点。

2、保持较好的工作状态

人低为王，地低为海。行政本身是一个服务性和支持性的工作，尤其是前台接待。当有客户到访或是公司有大型会议时，前台就会负责一些茶水准备和服务工作，要了解到每个人的需求，适时地为大家服务。在接待其他人员，如送报、送水、来访人员的司机，也要服务周到，体现出公司的良好的形象。

只有保持良好的工作状态，才能提升服务质量。在工作过程中，我要求自己避免消极情绪，谨记工作职责，时刻把自己的位置放到一个合适的高度，本着为人服务提升自己的态度投入到工作中。这也是一个行政人员必备的素养。

3、学会沟通和团队协作

沟通，是一个人生存在这个社会中必不可少的一种能力。前台工作需要对内、对外和各部门以及社会上很多人士打交道。沟通、以及良好有效的沟通显得尤为重要在这一年的工作中，各项沟通基本畅通，但本身也存在着不少问题。当一件事情发生时，很多情况下我在沟通时缺少积极性和主动性。总是花费时间在去想这件事上，而不是及时的去了解、沟通，在处理事情时略显被动。因此，也浪费了一些时间，降低了工作效率。这是很不专业的一面。

遇事积极主动，在第一时间去解决问题。不仅可以把工作更好的完成，也能促使自己养成做事不逃避、勇于向前、负责到底的品质。在今后的工作中，我会以这种标准去要求自己，争取把工作完成的更出色。

Ladies and gentlemen, today we are going to visit a famous Buddhist temple---the Jade Buddha Temple.

Before visiting the temple, I’d like to say a few words about the religious situation in Shanghai. Our constitution stipulates that every Chinese citizen is ensured the freedom of religious belief. There are four major religions in practice in Shanghai, namely, Buddhism, Taoism, Islam, and Christianity, which is sub-divided into the Catholic Church and the Protestant Church. When it comes to Buddhist temples in China, they are usually classified into three sects, i.e. temples for meditation, for preaching and for practicing Buddhist disciplines. The Jade Buddha Temple is a temple for meditation, and is well-known both at home and abroad.

The temple was first built during the reign of Emperor Guangxu of Qing Dynasty, when a monk named Hui Gen went on a pilgrimage to Burma and brought back five jade statues of Sakyamuni. On his way back to Mount Putuo via Shanghai, he left two jade statues here, one in sitting posture and the other, reclining. He had a temple specially built as a shrine for these two statues in 1882. later the temple was

partly destroyed by fire and in 1928 a new temple was completed on the present site.

Just opposite the temple gate, there stands a giant screen wall. Various designs, such as dragon, phoenix, elephant, crane and peony are carved on it. In Chinese legend, all these things are considered the symbols of fortune, wealth, longevity and auspiciousness. Chinese people used to set up a wall in front of the house so as to keep the evils away.

Now ladies and gentlemen, please turn around. Here we can see the temple gate. It is also called the Sanmen Gate, or say, the Gate of Three Extrications. The door in the middle is called the Door of Emptiness, to its right is the Door of Non-phenomenon, and to its left, the Door of Non-Action. Sanmen Gate is also called the Mountain Gate because most famous temples in China are found deep in mountains. But the Sanmen gate does not open except on the first and the fifteenth of every lunar month. Now this way to the entrance.

Ladies and gentlemen, the first hall is the Heavenly King Hall. We will use the rear door, please follow me.

(in the Heavenly King Hall next to the southern entrance)

Here we can find the statue of a fat and smiling monk with bared belly. He is Bodhisattva Maitreya. His smile is so contagious that you will smile with him and forget all your worries. So he is also called the Laughing Buddha. According to Buddhist scripture, he is now practicing Buddhism in the Tusita Heaven. After 4000 years, which is equal to 5.67 billion years on the earth, he will become successor to Sakyamuni under a Long Hua Tree in Hualin Garden. Hence another name the Future Buddha.

But this statue we see here is not the real image of Bodhisattva Maitreya, it is just his incarnation.. it is said that During the Five Dynasties Period, 1000 years ago, there lived in Fenhua in Zhejiang Province a monk named Qi Ci, who always carried a wooden staff with a cloth sack on his shoulder. He often went around towns and in streets to beg alms. Therefore he became known as “the Cloth Sack Monk”. He always smiled and laughed, looking as happy as ever.

When he was dying, he left the message saying that he was the incarnation of Bodhisattva Maitreya. So his image is enshrined in the Buddhist Temple as the incarnation of Bodhisattva Maitreya.

(on the eastern side of the Heavenly King Hall)

On the two sides of the hall are enshrined four statues. They are so-called Four Heavenly Kings. In the Buddhist legend, there is in the center of the world a highest mountain called Mount Sumeru. Halfway on it is a mountain called Mount Ghandara with four peaks. On each peak lives a Heavenly King protecting the Buddhist heaven. The first one is the Southern King---King of Developing Merits. His duty is to educate all living creatures and develop king-heartedness.

He is holding a sword in his hand which can emit a ray to chop off the enemies’ heads. The one next to him is the Eastern King---King of Protection for Buddhism. He is holding in his hand a pipa, which is somewhat like a guitar. With this pipa, he offers music to the Buddha. Meanwhile this pipa is a magic weapon. It can send out a musical rhythm to defeat the enemy by tormenting brain and causing him to lose combatability. Now ladies and gentlemen, please come over to this side.(on the western side of the Heavenly King Hall)

The first one on this side is the Northern King---King of Virtue. He is so called because of his virtue. He is holding a parasol-shaped stela in his hand. The parasol can be opened into a canopy in Buddhist processions. It is at the same time a magic umbrella. Once it is opened in the battle field, the sky turns dark and a wind-storm rises, defeating the enemy with a dizzy spell and then it closes up capturing all the enemies. Next to him is the Western King---King of Far Sight.

He observes the world with his penetrating eyes. He is holding a dragon-shaped silk rope. The rope is actually a net, with which he converts people to Buddhism just like catching fish with a net. This dragon also has a magic power. It can spurt water from its mouth and drown the enemy in floods.

(in the Heavenly King Hall next to the rear door)

The Statue facing the rear door is Bodhisattva Skanda. He is always dressed in armour with a worrior’s club in his hand. Originally he was one of the eight heavenly generals under the Southern King of Developing Merits. Later he has been enshrined here because of his bravery. He is also a god of message, a fleet-foot runner, so when visitors come to the temple, he will immediately report to the Buddha in the Grand Hall.

Now ladies and gentlemen, that’s all for the Heavenly King Hall. Please follow me and look out the threshold and the steps.

Now we can see a giant tripod in the courtyard. It is actually a giant incense burner. It was donated by some Buddhist laymen who believed that by donating something the Buddha they can help purify the souls of their dead relatives from sins and relieve them from purgatory.

Now this is the main hall, known as the Grand Hall or Grand Hall of the Great Sage. It is the main structure in every Buddhist temple, where the statue of Sakyamuni, the founder of Buddhism is enshrined.

Everyones heart has a built in fantasy of Paris, may be the atypical "Notre Dame DE Paris" romantic, maybe its "human comedy" latter-day flashy. Everyone who has been to Paris to evaluate different, some people say it cold, some people say that it is expensive, some say it chaos. But there is one word always are in Paris, that is: vogue. More than one hundred years ago, people in Paris is proud to walk on the champs elysees, led the European way. In this article along the avenue, dotted with these names: the place DE la Concorde, the arc DE triomphe, the Louvre, Notre Dame DE Paris......

On the perfect axis extension, stood a completely different, modern Paris: skyscrapers, glass curtain wall, rush around financiers, like every modern city in the world. Really? It is a model as the arch of the building, and has been dubbed the "la defense, the arc DE triomphe" name. The pride of the Paris people will never forget yesterday, maybe because of this, to always stand in the forefront of fashion in Paris.

Feel about Paris fashions ankles should be a shopping crazy. They knew all about fashion trends, eyes sharp, both quick and accurate. Maybe only have so many senior department store in Paris, so many famous brand stores, can satisfy their unremitting pursuit of fashion.

Paris presents different features in different peoples eyes, if you want to know what she will be how to smile to you, lets go to visit her.

2016年导游工作计划范文

正如一句格言所讲：“成功者找方法，失败者找借口”。每天向着目标前进，工作会更有充实感。作为社会大家庭的一员，我们每个人都肩负着神圣而艰巨的使命。我们应该重视它，欢迎阅读xx年导游工作计划范文。

工作举措

1、加大旅游基础设施建设。加大对乡村旅游及农宿文化点基础设施建设力度。在实施农村基础设施、生态建设、乡村改造、环境综合整治等项目时，尽量向乡村旅游及农宿文化点倾斜。想方设法，争取项目，争取资金，加大基础设施建设，提升旅游承载功能，让游客玩得开心、住得舒心，吃得放心。

2、加强旅游参观学习力度。结合旅游农宿文化建设，加强旅游从业人员学习培训，举办旅游从员人员培训班，并组织相关人员外出参观学习，借鉴先进经验，逐渐提升我乡旅游业发展的整体水平。

3、加大旅游宣传推介力度。利用各种媒体，加大对旅游项目的宣传、推介、包装力度，扩大影响力，增强吸引力。大力营造适合农宿文化乡村旅游发展的社会环境，培育品牌、树立典型、加大宣传、引导带动乡村旅游的发展,促进农民增收。

感谢阅读xx年导游工作计划范文，希望我们每位都能成为成功者。