英文导游常用语汇编20篇

恭亲王府内，有九千九百九十九只“蝙蝠”。这“蝙蝠”并不是真实的蝙蝠，而形似蝙蝠的建筑。和王申想让自己很幸福，便取“福”的谐音字“蝠”，建了九千九百九十九只“蝙蝠”。

进门后，首先映入眼帘的，便是一只硕大的“蝙蝠”。这是一只形似蝙蝠的池塘，名曰“福池”。池岸边随意错落着假山碎石。福池周围栽满了榆树，榆树的果、叶形似铜钱，每当铜钱般的果、叶掉入福池时，和王申就会笑哈哈：“天上掉下的钱，进入我的?聚宝盆?，地上的钱也是流入我和王申的囊袋中。”这话可真不假!

我们顺着福池潺潺流水走，便来一扇门前。这是一扇精美绝伦的西洋门，色彩鲜艳，做工精细。据说这也是他二十四条罪状之一。因为这一扇西洋门是仿造皇家园林——万寿园里的西洋门造的。

进了西洋门，绕过“送子观音”石雕，便是和王申家的戏园了。戏园前是一片花园，修剪整齐的灌木丛中开着些许花儿。《环珠格格》中“香妃戏蝶”这出戏就是在这里拍摄的。全北京城只有两处是满地青砖，一是故宫的太和殿，二便是和王申家的戏台了。因为青砖的扩音效果十分好，所以在戏台上唱戏不需要任何扩音工具，偌大的戏场人人都能听到音乐，能站在遍地青砖的戏台上为和王申等权贵大臣唱戏也是一种殊荣了。

大家好，我是恭王府的讲解员小丽，非常欢迎各位到恭王府参观游览。恭王府地处北京内城西北部，东近前海，北倚后海。早期自德胜门内积水潭(西海)水域东北角所引出的一条水渠，绕过恭王府的西墙转南墙外(俗称月牙河)，经三座桥流入什刹海(前海)。西、南临水，东、北近水，可谓四周皆水，环境幽美的风水宝地。到20世纪50年代初，该水渠被填平，形成柳荫街及前海西街。

恭王府最早建于乾隆四十一年，公元1776年，已有230多年的历史，是为大学士和珅所建的宅院。嘉庆四年和珅获罪，宅第没收。之后将宅第分为东西两部分，西部嘉庆皇帝赐给了弟弟庆亲王永璘，东部留给了十公主。咸丰元年(1851)咸丰帝将整座王府赐给恭亲王奕忻入住，至此得名恭王府，沿用至今。请大家记住园子的二位主要主人：大贪官和珅及恭亲王奕忻。

恭王府南北长330米，东西宽180米。北京有几十座王府，不是被毁就是被挪做他用，以原来风貌保存下来对外开放的仅恭王府一座。作为满清皇族的古建园林，由府邸和花园两部分组成，总占地面积约六万多平米，其中府邸约3.2万平米,花园占地2.8万平方米。府邸内的建筑分东、中、西三路，由南自北都是以严格的中轴线贯穿着的多三进四合院落组成，布局分明;东路去朴尚华、中路庄严肃穆、西路古朴典雅，三路自成一体又和谐统一。在这些房屋中既有体现皇家气派和威严的建筑，又有来自民间精巧的建筑和装饰风格，构成了王府文化的最大特点。花园融江南园林与北方建筑格局为一体，汇西洋建筑及中国古典园林建筑为一园。恭王府既是清代王府建筑的重要代表之一，也是中国传统建筑及造园技艺最成熟时期的重要表现。著名学者侯仁之先生称之为“一座恭王府，半部清代史”。

北京恭王府导游词2

据野史上讲，记得弘历年少时(后来的乾隆皇帝)有一次在宫中玩耍，看到年贵妃在梳头，而这个年贵妃是清朝大将军年羹尧的妹妹，是清朝十大美女之一，叫年秋月。弘历被她的美貌打动偷偷过去从后面蒙住了她的眼睛，年贵妃吓了一跳也不知后面是谁，拿起簪子向后一划，恰好划破了弘历的额头。后来此事让皇后得知，因为此事传出去对弘历的名声不好(她是雍正爷的贵妃，弘历应叫她额娘。)下旨年贵妃上吊自尽。弘历当时痛哭一场，因为他的一个轻浮举动使年贵妃丧生。暗暗发誓等我当了皇帝再得相见，不修今世修来世。于是沾着朱砂在年贵妃的耳后印了一个红红的指印。多年以后弘历当了皇帝就是乾隆爷。当他第一次看到和珅时，和珅还是个粘杆卫(走在轿子边上的小官)。乾隆大吃一惊觉得和珅长得酷似多年前死去的年贵妃。于是走下宝座问他家中有没有姐妹，和珅说只有兄弟二人，和珅、和璘。当皇上失望之时，突然看到和珅的耳后有一个红痣，与年贵妃不但面貌相似，而且痣的大小位臵也一样。所以皇上认为和珅就是年贵妃的投胎转世。于是皇上把和珅收在身边倍加宠爱，和珅也凭借自己的聪明才智讨乾隆喜欢。于是和珅就像坐直升机一样，职务和地位直线上升，三年内乾隆皇帝多次传旨升和珅的官职，几乎把大清各种高官做遍，风光享尽，仅担任军机大臣一职就长达23年，权势赫赫，人称二皇帝。

很多朋友都是慕名来到恭王府的，影视作品对和珅的炒作也是沸沸扬扬，但是和珅的真实形象和影视作品形象有很大的差距，和珅是一个地地道道的美男子，玉树临风，脸庞白皙，行动敏捷，举止端庄，言语诙谐。

The Great Wall, like the Pyramids of Egypt, the Taj Mahal(1) in India andthe Hanging Garden of Babylon(2), is one of the great wonders of the world.Starting out in the east on the banks of the Yalu River in Liaoning Province,the Wall stretches westwards for 12,700 kilometers to Jiayuguan in the Gobidesert, thus known as the Ten Thousand Li Wall in China. The Wall climbs up anddown, twists and turns along the ridges of the Yanshan and Yinshan MountainChains through five provinces-Liaoning, Hebei, Shanxi, Shaanxi, and Gansu--andtwo autonomous regions--Ningxia and Inner Mongolia, binding the northern Chinatogether.

Historical records trace the construction of the origin of the Wall todefensive fortification back to the year 656 B.C. during the reign of King Chengof the States of Chu. Its construction continued throughout the Warring Statesperiod in the fifth Century B.C. when ducal states Yan, Zhao, Wei, and Qin werefrequently plundered by the nomadic peoples living north of the Yinshan andYanshan mountain ranges. Walls, then, were built separately by these ducalstates to ward off such harassments. Later in 221 B.C., when Qin conquered theother states and unified China, Emperor Qinshihuang ordered the connection ofthese individual walls and further extensions to form the basis of the presentgreat wall. As a matter of fact, a separate outer wall was constructed north ofthe Yinshan range in the Han Dynasty(206 BC--1644 BC.), which went to ruinthrough years of neglect. In the many intervening centuries, succeedingdynasties rebuilt parts of the Wall. The most extensive reinforcements andrenovations were carried out in the Ming Dynasty (1368--1644) when altogether 18lengthy stretches were reinforced with bricks and rocks. it is mostly the MingDynasty Wall that visitors see today. The Great Wall is divided into twosections, the east and west, with Shanxi Province as the dividing line. The westpart is a rammed earth construction, about 5.3 meters high on average. In theeastern part, the core of the Wall is rammed earth as well, but the outer shellis reinforced with bricks and rocks. The most imposing and best preservedsections of the Great Wall are at Badaling and Mutianyu, not far from Beijingand both are open to visitors. The Wall of those sections is 7.8 meters high and6.5 meters wide at its base, narrowing to 5.8 meters on the ramparts, wideenough for five horses to gallop abreast. There are ramparts, embrasures,peep-holes and apertures for archers on the top, besides gutters with gargoylesto drain rain-water off the parapet walk. Two-storied watch-towers are built atapproximately 400-meters internals. The top stories of the watch-tower weredesigned for observing enemy movements, while the first was used for storinggrain, fodder, military equipment and gunpowder as well as for quarteringgarrison soldiers. The highest watch-tower at Badaling standing on a hill-top,is reached only after a steep climb, like "climbing a ladder to heaven". Theview from the top is rewarding, hoverer. The Wall follows the contour ofmountains that rise one behind the other until they finally fade and merge withdistant haze. A signal system formerly existed that served to communicatemilitary information to the dynastic capital. This consisted of beacon towers onthe Wall itself and on mountain tops within sight of the Wall. At the approachof enemy troops, smoke signals gave the alarm from the beacon towers in thedaytime and bonfire did this at night.

Emergency signals could be relayed to the capital from distant placeswithin a few hour long before the invention of anything like moderncommunications. There stand 14 major passes (Guan, in Chinese) at places ofstrategic importance along the Great Wall, the most important being Shanghaiguanand Jiayuguan. Yet the most impressive one is Juyongguan, about 50 kilometersnorthwest of Beijing. Known as "Tian Xia Di YI Guan" (The First Pass UnderHeaven), Shanghaiguan Pass is situated between two sheer cliffs forming a neckconnecting north China with the northeast. It had been, therefore, a keyjunction contested by all strategists and many famous battles were fought here.It was the gate of Shanghaiguan that the Ming general Wu Sangui opened to theManchu army to suppress the peasant rebellion led by Li Zicheng and sosurrendered the whole Ming empire to the Manchus, leading to the foundation ofthe Qing Dynasty. (1644-1911) Jiayuguan Pass was not so much as the "Strategicpass Under the Heaven" as an important communication center in Chinese history.Cleft between the snow-capped Qilian Mountains and the rolling Mazong Mountains,it was on the ancient Silk Road. Zhang Qian, the first envoy of Emperor Wu Di ofthe Western Han dynasty (206 B.C-24 A.D), crossed it on his journey to thewestern regions. Later, silk flowed to the west through this pass too. Thegate-tower of Jiayuguan is an attractive building of excellent workmanship. Ithas an inner city and an outer city, the former square in shape and surroundedby a wall 11.7 meters high and 730 meters in circumference. It has two gates, aneastern one and a western one. On each gate sits a tower facing each other. thefour corners of the wall are occupied by four watch towers, one for each.Juyongguan, a gateway to ancient Beijing from Inner Mongolia, was built in a15-kilometer long ravine flanked by mountains. The cavalrymen of Genghis Khanswept through it in the 13th century. At the center of the pass is a whitemarble platform named the Cloud terrace, which was called the Crossing-StreetDagoba, since its narrow arch spanned the main street of the pass and on the topof the terrace there used to be three stone dagobas, built in the YuanDaynasty(1206-1368). At the bottom of the terrace is a half-octagonal archgateway, interesting for its wealth of detail: it is decorated with splendidimages of Buddha and four celestial guardians carved on the walls. The vividnessof their expressions is matched by the exquisite workmanship. such grandioserelics works, with several stones pieced together, are rarely seen in ancientChinese carving. The gate jambs bear a multi-lingual Buddhist sutra, carved some600 years ago in Sanskrit(3), Tibetan, Mongolian, Uigur(4), Han Chinese and thelanguage of Western Xia. Undoubtedly, they are valuable to the study of Buddhismand ancient languages. As a cultural heritage, the Wall belongs not only toChina but to the world. The Venice charter says: "Historical and culturalarchitecture not only includes the individual architectural works, but also theurban or rural environment that witnessed certain civilizations, significantsocial developments or historical events." The Great Wall is the largest of suchhistorical and cultural architecture, and that is why it continues to be soattractive to people all over the world. In 1987, the Wall was listed by UNESCOas a world cultural heritage site.

2015年导游工作总结范文

时间过的真快，又是岁末了，作为导游员的我似乎还没能回味过来这一年的滋味，适应这季节的变化，但是，时间不等人，日月老人将要给xx年画上句号了。我所从事导游工作，又经历了一个年头了，我喜欢这个工作，不论苦辣酸甜，我总是一个“乐”字。现在把这几年工作的乐趣给归拢一下，从中总结经验，汲取教训以备来年奋马扬鞭，更好的带领我的游客畅游在黄河上下，大江南北。

一、以导游为荣，以工作为乐

根据旅行社的安排，作为导游员的我，带团是我的首要任务。这几年，带过的旅游团队数量已经记不清了，留在我感觉里的是----忙和乐。刚丛云上飞下来，又从水上漂过去;才听罢火车的汽笛声，又闻见了汽车的马达响;才听罢东北的二人转，又尝到了新疆的哈密瓜;才欣赏桂林山水的秀美，又看到“大漠孤烟”的壮阔。夏令营孩子们欢快的歌声，夕阳红老人们幸福的笑脸，盛世北京和谐的音符。还有华西村人美好的蓝图，南街村人不懈的追求……。这一切经常在我眼前浮现，是我深深的感受到了我工作的意义所在，从心里热爱导游这一工作。

二、学理论、学知识

从业多年来，我一直严格要求自己，作为一个国内专业导游人员，我时刻牢记着热爱祖国、热爱人民、热爱祖国几千年的优秀文化，认真学习党的各项政治政策、经济政策、学习党在新的历史时期的主要理论，用来武装自己的头脑，在思想上紧跟形势，努力是自己成为具有优秀道德品质，高尚职业情操、遵纪守法，尽职尽责的导游员。积极参加省市旅游局组织的培训班，认真学习导游知识、导游业务;业余时间细心学习《汉语言文学知识》、历史地理文化知识、《心理学》、《公共关系学》、《政策法规》，认真阅读相关的经济知识、社会知识、旅游知识，在学习中坚持勤动眼，大量的阅读有关景区、景点的资料和有关风光民情的书籍;勤动手，把读到看到的相关资料、甲篇名作、经典名句都分类整理，以丰富自己的学识，增加自己的见闻。

三、学技能、多实践

导游工作是一个知识密集型和高智能的服务工作，除了要求导游员要有广博的知识外，还需要导游人员具备高超的技能，如讲解能力、组织能力、人际关系能力、分析能力、解决问题能力。而讲解能力是首当其冲的，常言说“大好河山有多美，全凭导游一张嘴”。游客出游，“求知”是愿望之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望，我们才会得到游客的尊重和敬佩，这是顺利完成旅游计划的重要前提。其次，整个旅游活动是一个有组织的，需要和饭店、宾馆、景点、交通等相关的企业和个人来打交道，它牵扯到社会生活的方方面面，因此上，要求我们导游员要有相当的组织能力和协调能力。再其旅游活动的主体是人，而人的构成又是复杂的，旅游者来自不同的社会阶层，从事着不同的职业，文化层次高低不等，性别年龄各不相同，兴趣爱好因人而异，身体状况不尽相同。这就要求我们导游员必须学会处理人际关系，学会善于和各种人打交道。在旅游过程中各种各样的情况都有可能出现，个各种各样的问题可能随时发生，这就要求我们要学会独立分析的能力和独立解决问题的能力。在实际工作中，我十分注重留心学习，在实践中不断的总结和提高自己的业务水平。时时提醒自己“勤动口”，向专家请教先进的经验和方法，向同事学习、向民间学习、向旅游着学习，以丰富自己的学识; “勤动腿”，常言说，读万卷书，不如行万里，勤跑、多动增加自己的阅历，在实践中巩固学到的知识;“勤动眼”，大量的阅读有关旅游方面的书籍、查阅有关风光、风情、民俗的资料;“勤动手”，眼过千遍，不如手过一遍，把看到的、听到的、学到的知识和方法，经验和技巧都动手一一记录下来;“勤动脑”，在动口、动腿、动眼、动手的基础上，善于动脑，把学到、收集到、看到的名作甲篇、知识经验都分类整理，结合自身的特点，取精去糟，最终形成自己的风格和作风。也就是说，在工作实践中逐步的总结，不断的提高自己的业务技能和服务水平。

四、几点带团的方法

1、掌握好游览的节奏。孙子曰：“水无常形，兵无常式”，这一点运用到带团工作中也是十分的确切。在带团过程中，我们导游员除了丰富的知识，生动形象的语言来为游客作好讲解服务外，更要学会掌握和控制旅游过程中的节奏问题。因为旅游者的年龄、体质不同，情趣爱好不同，情绪不同，一个人一天会有多种情绪的变化，做为导游员要随时掌握游客的这些现象，在实施旅游计划中要作到“有张有弛，劳逸结合”，根据团队的实际情况安排有弹性的活动日程，努力是旅游过程既丰富多彩，又松紧相宜，让游客在轻松愉快的活动中获得最大限度的满意的、美的享受。“有急有缓，快慢相宜”，在具体的旅游过程中，要视具体情况控制好游览的时间、速度，根据游客的年龄构成，对老年人要走的慢一些，讲的慢一些，尽量减少剧烈活动的项目，要学会适合老年人的习惯语言，交流方法;对待年轻人，可以走的快一些，讲的节奏快一些，适当的安排一些年轻人喜爱的活动项目;对待青少年，在游览的过程中要注意寓教与乐，要更多的把旅游和学知识结合起来，同时适当的安排一些适合青少年的娱乐活动。总之，导游员就是旅游活动的“导演”根据不同的团队，从实际情况出发，安排好、组织好旅游活动，是旅游者获得乐趣和享受，这才是一次成功的导游活动。

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Jinding emei and emei top and adjacent top, elevation 3079 meters, mountain high clouds here is low, spectacular, visitors can appreciate sunrise at the edge of the steep throw rocks, sea of clouds, Buddhas light. Wenchuan after the earthquake, the altitude from 3077 meters up about two meters.

The earliest jinding building as the PuGuangDian when the eastern han dynasty, tang, song to light temple, Ming HongWuShi treasure haze monks rebuilt, as the iron tile temple. Siwa, copper tile so when two temple for Ming monk to create. Jinding Andy Jackson created for Ming wanli wonderful peak tongdian, wanli Zhu Xu hook title "yong Ming temple". Jinding name, that is, from the "mirage". According to relevant data records, Andy two zhangs four feet five inches, ten feet wide three feet five inches, ten feet deep three feet five inches, doors and Windows walls all tile column is mixed gold bronze casting, for like samantabhadra bodhisattva, column beside small statue of Buddha, gate road map carved on the walls of the shu mountains and rivers, exquisite workmanship, amazing.

When the morning sun exposure to the top of the hill, Andy into the sun was shining and dazzling, very spectacular, so people call it "jinding". But in qing dynasty daoguang years, due to a fire, burning crumbled the mirage, surviving only 1 bronze tablet, king side is sulfur from transactions and set of wang xizhi word "big asan yong Ming Tibetan temple new tongdian", one side is Fu Guangzhai from and set b word "emei samantabhadra mirage", existing in the China Tibetan temple, otherwise a few fan original Andy Windows Tibetan temple also exist in China. From the few relics, we can infer that Andy how brilliant spectacular.

Bronze was destroyed, guangxu years heart qi monk at the site in the brick. On April 8, 1972 and unfortunately caught fire, the whole China Tibetan temple once again reduced to ashes. In 1986, the state allocated 2.6 million yuan, the reconstruction of China Tibetan temple, on September 11, 1990. Nowadays China Tibetan temple than previously China Tibetan temple scale, building high quality, flying pavilion flow Dan, macro magnificent and grand temple word, towering.

英文简历中要求薪水常用语

I hope the salary is 50,000 RMB per year. My salary requirement is in the $200,000-$350,000 range with appropriate benefits.I would be willing to relocate for the right opportunity. The salary required is 18,000 per month,living in the house. I got five thousand and five hundred per month. I am willing to serve on trial for some months at a small salary. I am quite willing to start with a small salary. 来源：21世纪人才报

2016年导游工作计划精选

工作举措

1、加大旅游基础设施建设。加大对乡村旅游及农宿文化点基础设施建设力度。在实施农村基础设施、生态建设、乡村改造、环境综合整治等项目时，尽量向乡村旅游及农宿文化点倾斜。想方设法，争取项目，争取资金，加大基础设施建设，提升旅游承载功能，让游客玩得开心、住得舒心，吃得放心。

2、加强旅游参观学习力度。结合旅游农宿文化建设，加强旅游从业人员学习培训，举办旅游从员人员培训班，并组织相关人员外出参观学习，借鉴先进经验，逐渐提升我乡旅游业发展的整体水平。

3、加大旅游宣传推介力度。利用各种媒体，加大对旅游项目的宣传、推介、包装力度，扩大影响力，增强吸引力。大力营造适合农宿文化乡村旅游发展的社会环境，培育品牌、树立典型、加大宣传、引导带动乡村旅游的发展,促进农民增收。

Kunming xishan called blue mountain chicken. For brigitte Nao mountain,huating mountain, mt huashan, the floorboard of the Luo Hanshan. West mountainis located in the western suburbs of kunming, dianchi lake west bank, 15 km awayfrom downtown, lie between the dianchi and golden horse mountain, is relative.North green chicken guan, south to haikou, 35 kilometers. Peak Luo Hanfeng, 2,511 meters above sea level. Rolling hills, red is like sleeping Buddha, so alsocalled lie in foshan. On the other side of the water just like the dianchi lakeshore - rich woman lay, of "sleeping beauty mountain" good name. Sanqingpavilion on longmen grottoes. The first scene in kunming area. First see thename of xishan and tomorrow shun six years (in 1462), he gives the Minneapolismountain, the great garden temple imperial tablet "county of yunnan provincekunming xishan sea".

Xishan dense woods, flowers and plants flourish, beautiful beautiful,scenic, in ancient times has the reputation of "the first state in the yunnan".From a look to the southeast of kunming, xishan just like a beautiful womanlying in dianchi lake on both sides. Her head, chest, abdomen, legs, hair floatsin dianchi lake sparkling waves of shadow, appear outline and graceful,enchanting and moving, so also called sleeping beauty.

Folklore, ancient when a princess to bear palace lonely, sneak out of thepalace with a small group of married couples. Later, breaking up a happymarriage, the king and to the young man to death. Princess grieving, and wept,tears remit the dianchi lake, she also fall on his back into the western hills.Xishan are bi is a forest park, attractions. Every year in March, kunming peoplehave the custom of "march third, play xishan", when the four sergeants gatheredparty, sing folk songs, to minor, play the dragon lion dance, the piic toadmire the view, very busy.

Old Summer Palace is located in the western suburbs of Beijing City,Eastern Haidian District. The original Qing Dynasty a large Royal River, coversan area of about 5200 acres, the layout is inverted triangle, a total area of350 hectares. Old Summer Palace " garden of gardens " good name, it was built inthe Qing emperor Qian Long years, the original pavilions, terraces and openhalls at more than 140, a total area of 3500000 square meters. Its land areaand the construction of the Imperial Palace, water area and is a the SummerPalace.

The history of Old Summer Palace, is composed of Old Summer Palace,Changchun Garden, Yee Spring Garden ( Wanchun Garden ). Three Park tightlyadjoin, commonly known as the old summer palace. A total area of 5200 acres (350 hectares ), the entire range of larger than the the Summer Palace nearlyqianmu. It is feudal emperors in Qing Dynasty more than 150 years, by creatingand operating a large Royal palace. Yong Zheng, Qianlong, Jiaqing EmperorDaoguang, Xianfeng, five, had been living in the Old Summer Palace leisurelyenjoyment, and in this holding assembly, and politics, it is similar to theForbidden City ( the Imperial Palace) as the political center of the country,was clear Dili special called " Royal park ".

Old Summer Palace was originally granted to his four son of emperor KangxiYin Zhen (later emperor Yong Zheng the garden ). Kangxi in forty-six years thatthe year 1707, park has begun to take shape. In November the same year, EmperorKangxi had at the Old Summer Palace tours. The emperor Yong Zheng ascended thethrone in 1723, expanding the original Grant Park, and in the South Parkbuilding be open and aboveboard Temple main hall and the cabinet, and in six,the value of real military department, to avoid the " Royal master ". In the 60year of the reign of emperor Qian Long, one day, old summer palace construction,repair, dredges the water shift stone, silver million fee. In addition to hisold summer palace built on local, alterations, and the East New Changchun Park,in the southeast of adjacent incorporated Qi spring garden. In the thirty-fiveyears to 1770 three, the Yuan Ming garden pattern is formed basically. Dynasty,mainly on Qi spring garden was renovated and the extension of the building,which became the main garden occupies the place of one. Daoguang Dynasty, statedeclines, shortage of financial resources, but rather from Chaenomeles,Xiangshan, Yuquan " hills", furnishings, Jehol and Magnolia summer hunting,still did not give up the three Park renovation and decoration.

Old Summer Palace, garden not only known, but also a collection of theRoyal Museum, very rich, is a cultural treasure house. Hugo once said: "even ifthe ( French ) all Notre Dame all the treasures together, the same can not belarge and magnificent Huang Museum comparable to the east. " The luxuriousfurnishings exquisite, has a large collection of art treasures. According to theOld Summer Palace seen Westerners description, " Park splendid brilliant scene,not to can trace the color so called, nor the Europeans can see ". " All kindsof valuable treasures, are accumulated in the Royal Cottage Hotel, numeroushouseholds. " The finest sandalwood carved furniture, exquisite ancientporcelain and enamel bottle lamp broken lines, Zhijin silver brocade fabric,carpet, leather, gilded gold French clock, exquisite Old Summer Palace layout,gem embedded hunting figure, landscape character true to life likeness of theplaque, and their various other artistic products and a variety of Europeanlustrous and dazzling. Ornaments, have everything that one expects to find.

Old Summer Palace is the artificial creation of a grand scale, thebeautiful scenery of the landscape. Flat mountain and water purification,landscape architecture, plant more trees and flowers. In the discontinuoushills, winding surface and pavilions, winding corridor, island, bridgeembankment, the vast space into a size of more than 100 landscape encircle,interest varied scenery group. The water park is about three 4/10 of the totalarea of the park, on the ground in artificial cut the medium small surface, bycircle rayon flow channel is connected in series with a complete water system ofrivers and lakes. Park and decorated with stacked has greatly small hill 250,and drainage combined with mountains, water, hill because of live water, formedthe mountain complex water transfer, layer upon layer of garden space. Theentire landscape as Jiangnan like smoke blurred, true it may be said: Althoughpeople do, since the days of the wan.

Old Summer Palace embodies the ancient Chinese gardening art essence, wasthe most splendid large-scale landscape. The emperor Qian Long said: " it is YaoBao Kobold region, Emperor Yu tour, no more than this ". And gardens in theworld history of architecture also occupies an important position. Itspopularity to Europe, known as the " garden of gardens ". The famous Frenchwriter Hugo in 1861 had this to say: " you just imagine it is a thrillinglonging, as the Moon Castle like building, Summer Palace ( the Old Summer Palace) is a building. " People often say : the Greek Parthenon temple in Egypt,Pyramid, Rome Coliseum, Oriental palace. "It is a matter of the incomparablemasterpiece as the acme of perfection ".

Old Summer Palace the world garden, to ten years Xianfeng, in 1860 October,by British and French troops barbarian raid burned down, become Chinas modernhistory of humiliation history page.

Now the Old Summer Palace Ruins Park, the site for the theme, forming asolid history and full of vibrant garden atmosphere a unique combination oftourism landscape, not only has the important political and historical value, itis a unique tourist destination. The tragedy of Old Summer Palace was destroyed,was the symbol of national humiliation, the rebirth of the Old Summer Palace,has become and will continue to make efforts to become the Chinese nation, thetestimony of increasingly thriving and prosperous. With the introduction ofspecial planning, 20___ basically completed the Old Summer Palace Ruins Parkgoal has been clearly shown in front of us.

We firmly believe that a green Old Summer Palace will become a bright pearlof green Olympic Games; a basic integrity of the Old Summer Palace will become abright spot of humanistic olympics.

Comes in front of Hangzhou, you certainly had heard "on has theheaven, getsdown has Suzhou and Hangzhou" this famous saying!Actually, analogies Hangzhoubetween the adult the heaven, in the verygreat degree is because had Xihu. Since1100, the Xihu scenery has thecharm which prolonged does not fade, her abundantposture beautifulfigure, makes one fall in love. Tang Dynasty big poet Bai Juyileaveswhen Hangzhou also never forgets Xihu, "has not been able to throwHangzhouto go, one partly stops over is this lake." The poet said himtherefore does notgive up leaves Hangzhou, its main reason is becauseHangzhou has a beautifulenchanting Xihu. "The world Xihu 36, centershould better be Hangzhou"!

Friends: Under on rides the ship along with me from the mountainshrinewharf to tour together Xihu. Before ship start, I firstintroduce Xihu thesurvey: Xihu is located the Hangzhou west end,three goes around a mountain, theeast side borders on the urbandistrict, the north and south long approximately3.2 kilometers, thething width approximately 2.8 kilometers, circles lake weeknearly 15kilometers. The area approximately 5.68 square kilometers, includingthelake in the islands are 6.3 square kilometers, the hydraulic meandepth 1.55meters, most deep place about 2.8 meters, most shallow partinsufficient 1 meter,water-holding capacity in 8.5 million to 8.7million cubic meters between.Outside Su Di and the Bai Dike divideinto Lake Surface the lake, North In thelake, the syli lake mountain lake andthe small Lake Nanhu 5 parts. Xihueverywhere has the beautifulscenery, in the history except has "the money pondten scenery", "theXihu 18 scenery" beside, what is most famous is the SouthernSongDynasty chooses a name "the Xihu ten scenery", mother: Su Di springday dawn,the tune courtyard wind-load, the Pinghu harvest moon,breaks the bridge remnantsnow, the flowered port view fish, south thescreen Wan Zhong, the split-blipinserts the cloud, the thunder peakevening glow, Three deep pools India month,the scull wave hears 茑. If connotationwhich selects by each character, they are:The spring, summer, fall,and winter is colored, late cloud evening month willowtree. The spotleft regardless of spring, summer, fall, and winter, regardless ofthebright 晦 dusk, the Xihu beautiful scenery all has at times,everywhere all incharacteristic. In 1985 commented "the new Xihu tenscenery". In take Xihu as inthe central 60 square kilometersbotanical gardens scenic spot, was proclaimingthe main scenery scenicspot has 40 place, the key cultural relic historical sitehas 30place. Summarizes the Xihu scenery mainly take a lake, two peaks,threesprings, four temples, five mountains, six gardens, seven holes,eight graves,nine brooks, ten Jing assheng. On November 8, 1982,State Council Xihu will listas one of first batch of national keyscenery scenic spots. In 1985, in "theChinese ten big sceneriesscenic spots" in the evaluation, Xihu is evaluatedthird.

Xihu is such beautiful, certainly is breeding many marvelous movingfables.Hands down before very the long time, the space had jade LongHejin on phoenixsto find a Baiyu nearby Milky Way immortal island,they pondered over very manyyears, Baiyu turned a light shining inall directions the pearl, where did thisno. 3 gunpowder tea pearlyluster according to arrive, where trees evergreen, thehundred flowerswere in full bloom. Day after tomorrow the news will pass totheheavenly palace, queen mother of the west sends the gifted general tocome tosnatch the bead. Jade Long Hejin the phoenix hurries to therope bead, encountersthe grandmother to reject, thereupon youstruggle me to seize, the grandmother isthrown off in the place, atwo pine, the pearl falls the world, turned crystalclear limpid Xihu,jade Long Hejin the phoenix also descended along with it,turned jadeMt. Longshan (namely Jade Emperor mountain) with Pheonixmountains,forever protected shore of in the Xihu..

Xihu took the famous scenery place, many Chinese and foreign celebrityhaveonly one in mind to this. The Mao Zedong life Chinese CommunistParty 40 timecomes Hangzhou, longest has fully lived 7 months longtime, he treats as Hangzhou"the second family". Mao Zedong frequentlycommended Xihu is elegant, but hebefore death never officiallypublishes has described Xihu the poetry. TheChinese extraordinarypersonalities like Xihu, the foreign friend is forgets toreturn toXihu. American former president Nixon two time comes Hangzhou,heacclaims said: "Beijing is Chinas capital, but Hangzhou is thisnationalheart, I also must again come." Nixon the red Pine whichproduced the hometownCalifornia state has also given Hangzhou.

Our ship slowly started. I first entire You Hu travelling schedulesimpleintroduction: A link lake week-long scenic spot has a mountainand two dikes. AShan Zhi isolated hill, the isolated hill scenic areascenic spot historical sitereaches 30 place west, can appreciatealong the lakes has the Ling bridge, thefall 瑾 grave, west outsidethe Ling India society, the building the building, theZhongshan Parkand so on. After isolated hill is the Bai Dike, gets up fromthePinghu harvest moon, finally breaks the bridge remnant snow, after thebridgealso has the famous gem to flow landscape and so on rosy cloud.Appreciates alongthe lake scenery, we will go to in again the lakethree islands, the pleasureboat finally approach shore in the Sovietdike.

Now the ship is going from the west to the east, each position arrivesisarea the isolated hill scenery. West west the isolated hill meetsthe Lingbridge, east continually Bai Dike, elevation 35 meters, area200,000 squaremeters. Isolated hill scenery Tang Songnian has beenwell-known, the SouthernSong Dynasty principle ancestor onceconstructed the broad in scale WesternPacific second grade palace inthis, divideed into the most place isolated hillthe Emperors garden.Qing Dynasty Emperor Kanghsi constructs the temporarypalace in this,Emperor Yong Zheng changes the temporary palace for the saintbecauseof the temple, hid the temple with then spirit, only the kindtemple,according to celebrates the temple and calls "Xihu four big jungles" " .Perhaps some friends want to ask that, Does theisolated hill since Xihu in thebiggest islands, why have to name "theisolated hill"? This is because in thehistory this mountain sceneryis specially exquisite, continuously is calledloner emperor to hold,therefore is the isolated hill. Says from the geology, theisolatedhill is composed by the volcano blowout liparite, the entire bird isandthe land continually in together, therefore "the isolated hill isnot orphaned,breaks the bridge to be unceasing, the long bridge isnot long" is been calledXihu three certainly.

Everybody front looked again that link hole stone arch bridge, issituatedat west the isolated hill west, the name is called the Lingbridge. It and brokethe bridge, the long bridge and is called theXihu ancient times three bigsentiments bridge.

Crossed west the Ling bridge, after the isolated hill in the foothillgreengrove had reveres the white marble cast, only saw this heroineleft hand to forkthe waist, the right hand presses the sword,flashing eyes, held up the headfront the gaze, resembled is seekingthe revolutionary truth. Who is she? She isour country womensliberation movement pioneer, for overthrows Qing Dynasty,strives forthe national independence and the heroical sacrifice "the warninglakefemale variant" the fall 瑾. This cast height 2.7 meters, the graveplaceheight 2 meters, on the positive tablet stone should have SunYat-Sen to writepersonally "the heroine" 4 large brush-writtenChinese characters. Fall 瑾martyrs cast, for our one kind ofenlightenment: Xihus being well-known, notmerely has occupiedvictory of the scenery, it multiplied the brilliance becauseof themultitudinous historical personage. In the Xihu scenic spot, bythereputation is "in the lake three is outstanding" Yue Fei, Yu Qian,ZhangCangshui, but also has with the fall 瑾 for promotes togethernearly issues 0Nanothers behalf host revolutionary Xu Xilin, TaoChengzhang which China devotedand so on, all has interred the WestLake lakeside.

Our ship continues slowly to go toward the east, each position sawfrontwhitewashes a wall together, in the courtyard then is the famouswest Ling Indiasociety. Right flank India society, this China and theWest combines andcomplements one another the construction, is hundredyear old shop Lou Wailou.Outside the building the building founded in1848, shop takes from the SouthernSong Dynasty poet forest rises"outside the mountain outside the green hillbuilding the building"the famous phrase. Outside the building the buildingresulted in theweather, the advantage, the person and then, has received manyChineseand foreign celebrity. Outside the building the building managedahousehold the famous cuisine number Xihu vinegar fish, it was selectsin Xihuthe grass carp which bred in the stipulation scope, was firsthungry in the clearwater 12 days, except the soil taste, then boiledthe system to become. ChengCaihou Xihu vinegar fish, luster redbright, the meat taste fresh and tender,sour and sweet is delicious,slightly brings the crab taste, is Hangzhou most hastherepresentative flavor famous cuisine.

Now the ship sailed to the Zhongshan Park, the isolated hill mainentrancein here. "The mountain in is not high, has the immortalthen", the isolated hillnot only is a scenery Mingshan, also is acultural Mingshan. Isolated hill statusin Xihu scenic area thereforeis such important, is because it is containing therich history, thecultural connotation, in the scenic area famously has "the Xihuworldscenery," also commemorates the Northern Song Dynasty to hideleisurely poetLin Hejing to put the crane pavilion. After thesescenic spots and so on comeashore we to go to the visit.

Nearby the Zhongshan Park, we saw this group of buildings wererecentlyconstruct are completed "the Zhejiang Province museum". Thenthe surface exhibitson 姆 is crossing the culture to 7000 ago river,gets down to near modern culturalrelic exhibit article 1,700. Behindthe museum ancient construction is QingDynastys imperial library WenLange, it is our country one of seven storytellingChinese stylepavilions which "the Four Books" constructs for the collection.

Please front looked that prominent Lake Surface cement platformdouble-eavedroof alcove has unfolded us at present, this place constructs attheQing Dynasty Kangxi Dynasty construction, the name calls Pinghu theharvestmoon. It is Bai Dikes beginning, also is Hangzhou three bigenjoys looking atthe moon one of paradises. In the history Hangzhouperson midautumn festivalenjoys looking at the moon has three bigdestinations: In the lake pushes one ofthree islands Three deep pools India month, onthe mountain should be the phoenixhillside 月岩 the scenic spot, asfor the shore, number this pale blue wind wasclear, the water and skyaltogether blue Pinghu harvest moon!

Now each position saw front this strip "between willow peach" thetourcauseway is the Bai Dike. When our ship drives here, the Xihu mostbeautifulscenery presented in front of everybody. Looks! In the dikenearby tworespectively has line of willows, the prunus persica,specially is playing, thewillow branch exudes, the peach tree greenbright red, a piece of pink willowgreen scenery, the tourist reachesthis point, as if like near fairyland. The BaiDike original name "iswhite Sand Dike", as early as in more than 1,000 year agoTang Dynasty,is famous by the sight fluttering flags. It although manages theBaiDike with Bai Ju which constructs not in a position, but the Hangzhoupeoplefor cherish the memory of this to make the brilliantcontribution to Hangzhou"senior mayor", still named it as the BaiDike. It manages the construction withSu Dongpo the Soviet dike justlike in the lake two brocades belt, gorgeous isvaried, enhances oneanothers beauty. Everybody looked again that, the Bai Dikemiddlethis bridge is called the brocade belt bridge, before is the placewoodenbridge, in the name "contains the blue bridge", now changes thename as the stonearch bridge. In Bai Dikes terminus, to mediated thebridge, the span 1 kilometerBai Dike from this but "breaks".

Breaks the bridge the name most early to take to the Tang Dynasty, theSongsynonym valuable blessing bridge, Yuan Daiyou name is DuanJiazhi, before is theplace mess stained ancient stone bridge. We nowsee this bridge although is theplace very ordinary stone arch bridge,but its name and "the Tale of the WhiteSnake" the story relates intogether, thus has become in Xihu a most famousbridge.

精选导游工作计划范文

青春易逝，展望，力求改变不足，能有更好的改变!突破自我，不断进步!因此，我为自己制度本年度的工作计划：

1、 遵守公司的各项规章制度，力求自身工作的高质量、高效率; 将所学、所看、所感与去年的工作经验结合起来，迎接新一年的旅游工作;对于导游工作，加强导游带团技能，丰富自身带团经验，以不变应万变;对于计调工作，熟练计调操作流程，熟悉线路流程，能以更优的价格和服务质量为公司业务员提供后备力量，尽量在最短的时间内提供最优的报价，注意协调工作;对于总部前台接待，熟悉散客线路、价格，时刻关注价格变化，及时更新电子屏信息;

2、 书到用时方恨少，加强学习，拓宽知识面，努力提高自己的文化素养，认真学习旅游专业知识以及相关常识提高导游带团技能、增强业务知识;我相信这也是众多导游所缺乏的;

3、 关注旅游业发展走向，从而在工作中对自身的不足加以调整，以较指定短期目标，逐步自我进步、自我突破; 随身携带一个小笔记本，把易忘但又需要特殊注意的事情随时记下强的针对性，针对不同群体的游客不同模式不同主题的服务

4、 对内完成每一次任务，对外尽自己的努力提高桑悦思国旅的声誉!

According to historical records, Shanhaiguan has a history of more than 600years since it was built in 1381 ad. it has been an important military town inChina since ancient times.

Shanhaiguan City, about 4 kilometers in circumference, is a small city. Thewhole city is connected with the Great Wall, with the city as the pass. The cityis 14 meters high and 7 meters thick. There are four main gates in the city, andthere are a variety of ancient defense buildings. It is a city pass withrelatively complete defense system, known as "the first pass in the world". Thearchery tower, the most powerful one in the world, is the main body,supplemented by Jingbian tower. Linlu building. Muyinglou, weiyuantang,Wengcheng, dongluocheng, Great Wall Museum and other great wall buildings showvisitors the architectural style of ancient Chinese city defense.

The worlds first pass scenic spot takes Shanhaiguan city as the center,which includes Shanhaiguan City, Dongluo City, the "worlds first pass" tower,Jingbian tower, muying tower, linlu tower and the Great Wall Museum. Shanhaiguanis a cultural ancient city. The city walls of Ming Dynasty are basically in goodcondition. Most of the main streets and alleys are preserved as they are. Inparticular, there are still a number of courtyard houses, which make the ancientcity more elegant and simple. What makes the ancient city most colorful is theeast gate of Guancheng, which stands on the great wall and looks on the fourfields. On the second floor of the city building, you can overlook the panoramaof Shanhaiguan city and the wilderness outside the pass. Looking to the north,you can see the majestic appearance of Jiaoshan Great Wall in the distance; thesea in the south is also hazy. There are also Jingbian building, muying buildingand linlu building. Walking on the Great Wall will make you feel the greatnessof our ancestors and the extraordinary wisdom of the Chinese people.

Shanhaiguan scenic spot is a famous historical and cultural ancient cityand a summer resort with many places of interest, beautiful scenery and pleasantclimate. There are more than 90 places of interest with development andornamental value in the area. In 20__, Shanhaiguan scenic spot was rated as thefirst batch of 4A scenic spots; In 20__, the State Council officially listedShanhaiguan District of Qinhuangdao as a national historical and cultural city,Shanhaiguan scenic spot. Taking the Great Wall as the main line, it has formedsix scenic spots, namely "old dragon head", "mengjiangnu Temple", "Jiaoshan","the first pass in the world", "Changshou mountain" and "Yansai Lake", all ofwhich are open to Chinese and foreign tourists. It is a famous tourist area athome and abroad. Among them: the the Great Wall of Shanhaiguan converged theessence of Chinas ancient the Great Wall. The East starting point of the greatwall of Ming Dynasty is the old dragon head. The great wall meets with the sea.The Great Wall has blue sea and Jinsha. The sky opens the sea and the mountain.It is majestic and majestic. It is known as "pinghan in the capital and thethroat of liaozuo"; Jiaoshan Great Wall is winding, the beacon tower isprecipitous and picturesque. Among the "eight scenic spots of Yuguan", the"mountain temple is rainy and sunny, Ruilian holds the sun" and the wonderful"Qixian Buddha light" attract many tourists. Mengjiangnu temple is a Chinesefolk legend, the moving story of Jiangnu seeking her husband. Xuanyang cave, thelargest natural granite cave in northern China, is like a paradise with strangecaves, strange rocks and gurgling springs. Yansai lake is a beautiful pearloutside the Great Wall.

It is said that the last word is not written together, but the person whowrote it throws it into the air full of ink.

My name is & &, University of tourism services and professional tour guide, is a graduate. I think I am optimistic cheerful character and guide for this job, I am also very love, just hope you can give me this opportunity.

During the period of school, through their own efforts, has achieved two mandarin class B, primary computer. Restaurant certificate. During the holiday, improve their ability to work, to the various attractions in Shaoxing as the narrator. During his eloquence, ability to work, but also increased my social experience.

During the internship period since August at Mission in Yiwu ocean world guide post during the work for the sea lions, and explain the mermaid performance of marine organisms, can do a clear explanation, mandarin standard, clear thinking. During this formed the occupation quality and the good quality of service, has the sense of responsibility, with strong patience. Communication skills, customer service skills.

Although I am not the best, but I will do my best!! if I get this job, I will try my best to do it, I hope you can give me a chance to let me do it! Do not the best, but do it better! Have a dedicated heart and face the challenges of the future, I believe I can create a better future.

Hello everyone! First of all, on behalf of the travel agency, I would liketo welcome you to Chaohu for sightseeing and sightseeing. I am your guide. Todaywe run this arrangement, the first in the morning tour of Hutian Shengjingtemple, on Laoshan Island, on the way to swim Lake Avenue, Chaohu, Kameyama; WeiLi in Chinese restaurant, afternoon tour silver Ping Shan Scenic Area, theconcept of the Millennium - p.suffruticosa, fairy cave, Spa Resort back rest. WeChaohu city is named for Chaohu, it covers an area of 9423 square kilometers,the total population of 4 million 500 thousand, under the jurisdiction ofLujiang County, Wuwei County County, Hanshan County, as well as the Juchaodistrict boundary between Hefei and Wuhu in two cities, Hefei, Chuzhou, and thesurrounding Luan, Anqing City, bordering the river, Wuhu, and TonglingMaanshan City, the three look relatively. Chaohu in the Shang and Zhou Jian NanChao, the spring and Autumn period to nest in Qin and Han Dynasties set JuchaoTang home, Chaozhou, later called the county, 84 years instead of Chaoxian,Chaohu City, in the 99 year the State Council withdrew the county of ChaohuCity, the establishment of the prefecture level city of Chaohu.

Our Chaohu cultural landscape and the natural landscape is very rich, it isknown as the garden of Anhui, Chaohu specialty is also very much, such as ChaohuChaohu honey, Sophora japonica, fireworks, etc.. Now our car is driving on theLake Road, the Lake Avenue is a set of tourism, flood control, traffic in one,in the 91 years after the flood that began to build up, a total length of 53meters, then you can see the left is our Chaohu lake water, 800 squarekilometers, lake the 23 towns are surrounded by three County District, andLujiang County, Feidong County, Feixi county and Juchao district. We Chaohu andDongting Lake, Hongze lake, Poyang Lake, Taihu and are known as the five largestfreshwater lakes, and we Chaohu in the five largest freshwater lakes are thesmallest. Chaohu, also known as the coke lake. It is said that in ancient timesof Chaohu, a small white dragon without rainfall except sweat, sweat, madetiantiao, was the emperor censureddescends to earth, when coke Laoshan saved,the small white dragon at the focal Laoshan life-saving grace, so he told theemperor to trap nest the matter, and inform all the neighbors in Laoshan cokeso, all the neighbors to Mian victims, however, but when the coke basking byneighbor delay the chance to escape flooded, the daughter also lost a pair ofshoes in a hurry to run and was flooded, and later people to commemorate thefocal basking spirit, will be in the lake called coke lake. The coke is made ofa mu Laoshan, daughter turned into a mountain, one of her shoes into the shoehill.

Of course, this is just a myth of Chaohu. The real Chaohu formation is ofcourse the result of the movement of the earths crust. The three treasure ofour Chaohu is silvery fish, white rice prawns and crabs. Chaohu lake basin ismainly Yuxi River and Yangtze River flows through their cattle Tunhe. Laoshanisland covers an area of 0.86 square kilometers, 105 meters above sea level. Thetower that we see now is the Wenfeng tower. There was a sharp peak aroundLaoshan, Luzhou champion. In order to verify the Ergui Luzhou Fu Yan Song, inthe Ming Dynasty for four years (1631) built four storey tower, after thepeasant uprising and stop work, to the four years of the Qing Dynasty (1878)Foreign Affairs Minister Li Hongzhang and Juan, built three storey tower, thetower has seven floors, eight horns, 51 meters high, 133. The tower post carved802 Buddha statues, stone tablets 25 questions. There is a poem in Guo RuomusPoems: yaokan Chaohu Kingnet, love aunt hair like oil, namely, second auntbasking.

旅行集团导游部工作总结

【工作总结导语】为大家提供旅行集团导游部工作总结，如果你有这方面的写作需求，相信本文内容能为你起到参考作用。总结是应用写作的一种，是对已经做过的工作进行理性的思考。下面就是小编分享的文章，仅供参考，欢迎大家阅读。

旅行集团导游部工作总结1

20xx年就要过去了，下面我将按照领导的统一要求和标准，对于今年的个人工作情况和公司的经营管理以及未来个人的职业规划三个方面做一下本人的观点和看法。

在领导和全体各部门经理、同事的共同努力下，今年的个人工作取得了一个新的台阶，作为今年初到公司到现在与公司全体同仁共同经历的这个不平凡的XX年，我深深感受到公司大家庭的温暖，领导的关心，同事的帮助与支持，使我的工作能够顺利的展开，并且取得了一定的成果，自己也在不断的实践当中取得了个人的工作上的突破和成长，这是和全体同事的共同努力所不能分开的，当然面对工作当中出现的一些压力和工作上的失误，我深刻的意识到，只有正视自己的不足，勇于开拓创新，发挥全体同事的聪明智慧，才能解决工作当中的一些疑难，和不必要的困扰，回顾XX年，是不平凡的一年，是充满希望的一年，也是充满挑战和压力的一年，作为个人来说，我总结了一年来个人业务的详细情况，出差共计12次，参与大小会议共计8次，带团共计3次，接待1次。希望自己在新的一年里，工作顺利，能够有更多的机会参与到公司的各个大小会议，旅游接待当中去，为公司尽自己的一份力量。

对于公司的经营管理状况，我想作为老员工更有发言权，我仅就作为一名新员工，对于公司一年来的情况，发表一下个人的感受和想法，我觉得XX年公司的业务取得了很好的成果，公司的经济效益也趋于一个相对稳定上升的趋势，尤其是在XX年的七月至九月公司的运营情况较为顺利，并且在公司上至领导下至员工的共同努力下，取得了很好的成果，一年来，公司的运营良好，但是在资金周转这一方面，存在的问题还是比较大的，并且带来的一系列不良的影响，比如出去办会遇到资金不足的问题，因为资金未到位，酒店与我们之间产生的一些矛盾，工资不能按时发放的问题，我觉得公司的领导需要拿出一个切实可靠地方法来妥善解决，切实维护和兼顾各方的利益，这样才能树立诚信和良好的口碑，给我们以后的工作提供方便。再一个我觉得公司应该明确划分每个人的职责和业务范围，做到权责分明，有理有据，避免由此产生同事之间、不必要的矛盾和恩怨，破坏公司的良好氛围。以上就是一年来我对公司的认识和个人的感受，仅作个人看法，如有雷同，纯属巧合，最终解释权归个人。

最后对于个人的职业规划，目前是初定以三年为一个周期，属于短期规划，希望自己的接下来的时间里，不断学习和提高个人的业务水平和工作技能，能够独立完成大型会议的主办工作，争取更多的主办机会，并且在未来发挥自己的主观能动性、积极性、创新性，为公司添砖加瓦，并且为自己争取到更多的薪资，和待遇，最后希望自己工作顺利，万事顺心，也祝愿各位领导，新年新气象，年年发大财。

旅行集团导游部工作总结2

旅游爱好者协会内部虽然分为很多的部门，如：导游部，外联部，组织部等等，但是工作起来各个部门都是互相合作，齐心协力地把协会的工作按时按质地完成。在我刚接手导游部这个部门时，我对这个部门的工作还不是很熟悉，不清楚导游部具体是做什么的，心里总是怕怕的，怕自己做不来，做不好。

但是，随着协会工作慢慢展开，我逐渐开始清楚自己部门要做的工作，就像要组织一次旅游活动，导游部首先就应该设计几条可行的旅游线路，然后再与其它部门进行讨论，选出一到两条比较好的路线，拿去宣传。等印好宣传单，然后就分派人道各大饭堂门口去宣传我们的旅游路线。如果到时候有足够的人报名，我们就组成一个旅游团，为他们订车，买保险，买门票，并为他们提供导游为他们服务等等，我印象最深刻的一次就是带团到南岭国家森林公园，虽然我当时还没有考导游证，但是因为在旅游爱好者协会，所以我有这个机会去带团。

但是那是我第一次带团，因为我从来都没有带过团，也没有跟团的经验，虽然我的专业是学旅游的，理论上的东西我学得挺多，但是说到实践方面，我就很缺乏，所以，第一次自己一个人带团，让我感觉很有压力，怕遇到一些特殊的情况不会处理，但是到了出团的那一天，我的工作开展得都很顺利，一切都没有我想像中的那么复杂，最后，整个旅游活动在一片欢乐中结束。这一次的带团，让我学到了很多平常在课堂上都学不到的东西，让我对下次的带团更有信心。

在招了新的干事后，我们曾计划先带干事到韶关最有名的丹霞山去旅游，但是那时因为甲流传染得很厉害，学校和学院都不让学生单独组织旅游活动，所以，我们的活动被迫取消了。后来，有我们协会上一届的师兄师姐组织到我们学校的后山去爬山，当我们爬到山顶的时候，从山顶望下来，看到我们学校灯火通明，真的是一幅美丽的夜景。总的来说，上个学期我们协会的旅游活动还是组织得比较少，希望在这个学期里我们可以组织多一点的旅游活动，培养更多有经验的师弟师妹。

在当干部的一年里，我学到了很多的东西，我要感谢旅游爱好者协会，因为有旅游爱好者协会，我才认识到一些这么好的朋友，学到这么多有用的东西，发现旅游是这么有意义的活动。

一年的工作总结又到了，你是否准备好了。作为导游你有渊博的知识，还得处理好你和客人，你和旅行社，你和家人所有的问题，虽然你不是神，但是你必须知道这是你得职责，不想被社会淘汰，

旅行集团导游部工作总结3

刚到景区的第一天，是很炎热的一天。在领导的带领下我来到了景区游客服务中心，我光荣的成为了一名景区导游员。导游的主要职责是安排游览活动。根据旅游接待计划合理安排团队在景区游览活动。做好接待工作。具体落实团队在当地的食、注行、游、购。娱等各项服务;最重要的就是导游讲解。负责团队在景区参观游览中的导游讲解。

所以作为一名导游首先就是要熟悉景区的概况，领导和同事为我找来了景区的简介和导游词，但由于当时对景区的印象还停留在学生时代的游玩印象，第二天我就按照同事说的方法拿着导游词在景区里面熟悉每一个景点，同时结合导游词更深一步的了解各个景点。用这种方法很快了解了游览景区的路线，导游词也记住了大部分。第二个月我就开始单独接待导游，当然刚开始导游还是很紧张也出了很多的小错误，不过在实践中寻找不足、在实践中不断学习。慢慢的我也成为了景区一名合格的导游员。

xx年8月中旬，管委会领导为我们所有旅游的员工组织了一次拓展训练活动，这次的拓展训练我会一生铭记。在这次拓展中我和更多的同事有了更多的接触，也让我更快的融入到了集体当中。同时通

过拓展我也学到了很多平时接触不到的知识。同时我也被抽调到考核培训组协助收集整理关于景区的考核培训手册。在这期间我的写作能力大大提升，同时也学到了很多关于文字整理的技巧和宝贵经验。

xx年对我是一个跨越的一年，由于景区的体制改革和人事变动，我从游客服务中心来到了市场拓展中心工作。在市场拓展中心我主要负责的旅行社和媒体记者联系的工作。刚到市场拓展中心有很多工作都不熟悉，在郝处的耐心指导下和同事的帮助下，自己才能很快的投入到工作其中。在市场拓展中心虽然忙碌但是很有乐趣，有更多与外界接触的机会当然我的交际能力也得到了很大的提升。

在这一年的工作中，我在思想方面也从刚出校门的莽撞天真慢慢的学会耐心、细心、恒心。做事情之前学会分析，在实践过程中才会避免很多不必要的问题。虽然在这一年的工作中我学到了很多，但是在以后的工作中我还要继续再接再厉，让自己在岗位上做的更好。

旅行集团导游部工作总结4

20xx年即将结束，只有在回首，才能感觉时间的飞逝。只有回首，才知收获。

算算从事导游工作已有两个年头了。去年半年多的全陪工作，让我身心疲惫。曾经试图放弃，却有百般理由选择坚持。为了坚持，为了继续，我走进了金矿，加入了遂金这个大家庭。一年，经历了酸甜苦辣，留下了经验。20xx年1月份带的第一个地接团，这对之前从未带过地接团的我来说是一个新的挑战。加上对景区和线路的不熟悉，上团前异常的紧张。好在团是顺利带下来了。到目前为止，共带了六十三个团。以下对一年带团情况做总结：

一、熟悉线路，接团前做好充分的准备。

a、出全陪前，先要了解目的地的情况，以及注意事项。(给地接导游团款时，要索要收据)

b、地接要了解各个景区的情况。特别是节假日。

二、用心服务。做旅游就是做服务。服务是关键。带团除了讲解就是服务。用心服务，无论客人素质高低，只要用心去服务总是对的。但服务并不等同于服务员。在餐厅就餐时，如果餐厅不是很忙，就没必要端菜送饭。有时候，遇到素质低的客人看到你做服务员做的事，他就会帮你当成服务员。如果餐厅很忙，那就有必要帮忙上菜。记得曾经出全陪时，有个很优秀的地接跟我说过，一个优秀的导游就是导游，不是服务员。服务也是要看情况和具体事情的。

三、注意协调，随机应变，以不变应万变。出现问题不能慌，要及时果断处理。七月份，带了一个团，矿里职工赴海南疗养。因种.种原因，未召开行前说明会，导致车赴机场时，出现了一系列状况。虽然这事于导游无关，因为带此团的全陪导游是自己，所以，当时情况下，只有道歉和安抚客人情绪，尽力减少公司损失。

四、书到用时方恨少。很多时候会被客人的一个问题问的哑口无言。一次带老年团，在讲到凯恩集团时，一位退休老教师问，王白浪是遂昌人吗?当时的我只能惭愧的说抱歉。我确确实实不知道王白浪是不是遂昌人。下团后，查资料才知道，他是遂昌本地人。对于一个遂昌有着重大贡献的人，我居然对他一无所知。如果平时到看看多了解了解，也不至于客人问起时，一问三不知的尴尬。

20xx年，对于旅游界来说是一个特殊的年份。新的旅游法在十月一号实施，这对整个行业来说无疑是个巨大的冲击。新法规定：为保障游客的消费权利，整个行程中不得进购物店。众所周知，在旅游行业里导游的底薪极低，且无保障，工资的大部分是佣金。这也是一个公开的秘密。十一后，旅行社不得不提高导游的工资。但是真正提高多少呢?不得而知。

20xx年对我自己来说也是一个特殊的年份。第一次独立完成地接工作，第一次处理交通事故，第一次半夜带摔伤的老人去医院，第一次送机到机场，却发现关门……

很多人说，做三年导游，相当于走了三十年的人生路。虽然每个团的基本步骤差不多，拿计划单，接团，走行程，送团，报账。说起来每个团过程很简单，但每个团有不同。读万卷书，不如行万里路。旅途中的所见所闻都能让自己长见识。这是一笔难得的财富。

导游2016年度个人工作计划

转眼已进入XX年的尾声，经过了5个多月的实习的我已基本熟悉了各项业务，也扎实从中学到了很多。如果说，XX年的太旅只是初创阶段的模型的话，那么经过酝酿后的XX年，将是迎接新的更大挑战的关键一年，这对作为“民间大使”的导游员来说无疑是巨大的挑战。为充分做好思想准备，迎接更充实的明天，我特制定以下计划，作为本人XX年工作的重点：

一、业务技能一马当先

优秀导游的基础要素是业务技能水平，尤其在带团过程中要“正确、清楚、生动、灵活”的说事、处事、共事。同时，导游经验的累积也要倚靠接待量，在不同的服务对象上学习不同的知识也十分重要。因此，明年争取做到以下三点：

1、景点实地带团不少于40个（至少8次为政务团队）；

2、游客中心接待不少于60次（至少15次为政务接待）；

3、争取年内被评为“四星级导游员”，向中级导游迈进；

二、工作态度一丝不苟

“细节决定成败”、“态度决定一切”。导游的好坏不仅在于讲解水平，亦在于服务意识和工作态度。同时在工作上，也要树立“召之即来，来之能战”的大局意识，以此提升自我。因此，明年必须做到以下三点：

1、导游服务好评率100%；

2、导游工作“0”投诉；

3、领导交办的事宜又好又快的完成；

三、解放思想一往无前

导游要解放思想，敢于创新，否则将被社会、行业所淘汰。导游也要转型，也要升级，细分后导游员将不再是单一化的职业，因此导游人员要做足准备，借鉴先进的带团模式，主动出击，以防备迎接万变。因此，明年要做到以下三点：

1、争先创优，向组织靠拢，不断提升个人的政治素养；

2、做创新型与应用型导游，做到“两手抓，两手都要硬”；

3、写出天池.花山、启园、紫金庵和太湖公园实用导游词并汇编成册，写出以上景点面向技能大赛的高质量比赛词各一篇以上；

四、知识储备一如既往

肚子里没有货的导游不是合格的导游，不会融会贯通的导游不是优秀的导游。除了多学、多听、多看、多写、多讲外，导游也要活学活用、现学现用，储备知识，也要善于运用知识，成为“杂家”后的导游将会是最受欢迎的导游。因此，明年要做到以下三点：

1、每个月读一本好书（佛学类的书籍不少于3本）；

2、外省旅游至少1次，苏州城内的景点至少留下20处足迹；

3、做好“专升本”前的准备工作，确保一切顺利；

五、善于练就一技之长

导游也要有一技之长，有能驾驭环境、适应环境的能力。做到能唱、能跳，能说、会道，只有不断累积，不断学习，这样的导游才会吃香。明年，我将争取做到以下三点：

1、巩固提升已有的才艺的同时，再自学一门（评书或评弹）；

2、年内考出驾照；

3、在区级以上的导游比赛及各项活动中取得优异成绩；

以上，是我个人的工作计划，我将付诸全部努力，做好经常性工作的同时，确保基本完成个人的“现代化建设”，让自己到达一个崭新的高度，做出一份新成绩！

最后，恳请各位领导、同事多多指导和监督！

Lion grove is located in the northeast of suzhou city swallow gate garden road, was built in the yuan dynasty, as the representative of the yuan dynasty garden. Garden rockery throughout, gallery, number crunchers looms, winding path leading to a secluded spot, feel history generally. Lions angled Lin Ping rectangle, area of about 10000 square meters, is one of the representative of suzhou classical garden, has one of the largest remaining ancient rockery group, a rockery kingdom. Are embedded in the walls of the gallerys four big famous song dynasty, su shi, huang tingjian, calligraphy Cai Xiang monuments, and the southern song dynasty wen tianxiang inscriptions of plum blossom poems. Lion originally bodhi authentic temple garden, Lin in A.D. 1341, the monk preached day such as Jackson went to suzhou, by his disciples. Later that year came the disciples to buy to buy the house for days like phil Jackson to build monasteries. Day such as master b from 27 master monk word on west zhejiang lionrock, in memory of his teacher, named "lion forest". Also because the Buddha book has "lion roar" a word, and numerous rockeries resembling a lion shape and name.

Day such as master xie, disciple, gradually deserted temple garden. Ming wanli seventeen years, Ming surname monk begging for alms chang-an yu, rebuild the lion Lin Shengen temple, Buddha hall, thriving scene. To kangxi years, temple, garden, for the father of Huang Xi, hengchow magistrate after Huang Xingzu bought, named "for garden." On February 11, 1703 AD the qing emperor kangxi tour at this point, given the forehead "lion Lin temple", after the qing emperor qianlong six lion grove, has been given according to the mirror round, "painting of Buddha and existing" really fun "equal plaque. Qing qianlong 36 years, Huang Xi examination, refinement, reforming courtyard, named "five pine garden". To the middle of the reign of qing emperor guangxu huang family decline, garden have qian Bridges, rockery is still only.

合同号：_________

no：_________

日期：_________

date：_________

为在平等互利的基础上发展贸易，有关方按下列条件签订本协议：

this agreement is entered into between the parties concerned on the basis of equality and mutual benefit to develop bussiness on terms and conditions mutually agreed upon as follows:

1.订约人

contracting parties

供货人（以下称甲方）：_________

supplier（hereinafter called “party a”）:_________

销售代理人（以下称乙方）：_________

agent（hereinafter called “party b”）:_________

甲方委托乙方为销售代理人，推销下列商品。

party a hereby appoint party b to act as his selling agent to sell the commodity mentioned below.

2.商品名称及数量或金额

commodity and quantity or amount

双方约定，乙方在协议有效期内， 销售不少于_________的商品。

it is mutually agreed that party b shall undertake to sell not less than _________ of the aforesaid commodity in the duration of this agreement。

3.经销地区

territory

只限在_________。

in _________ only.

4.订单的确认

confirmation of orders

本协议所规定商品的数量、价格及装运条件等，应在每笔交易中确认，其细目应在双方签订的销售协议书中作出规定。

the quantities， prices and shipments of the commodities stated in this agreement shall be confirmed in each transaction， the particulars of which are to be specified in the sales confirmation signed by the two parties hereto.

5.付款

payment

订单确认之后，乙方须按照有关确认书所规定的时间开立以甲方为受益人的保兑的、不可撤销的即期信用证。乙方开出信用证后，应立即通知甲方，以便甲方准备交货。

after confirmation of the order， party b shall arrange to open a confirmed， irrevocable l/c available by draft at sight in favour of party a within the time stipulated in the relevant s/c. party b shall also notify party a immediately after l/c is opened so that party a can get prepared for delivery.

6.佣金

commission

在本协议期满时，若乙方完成了第二款所规定的数额，甲方应按装运货物所收到的发票累计总金额付给乙方_________％的佣金。

upon the expiration of the agreement and party b’s fullfilment of the total turnover mentioned in article 2， party a shall pay to party b _________% commission on the basis of the aggregate amount of the invoice value against the shipments effected.

7.市场情况报告

reports on market conditions

乙方每3个月向甲方提供一次有关当时市场情况和用户意见的详细报告。同时，乙方应随时向甲方提供其他供应商的类似商品样品及其价格、销售情况和广告资料。

party b shall forward once every three months to party a detailed reports on current market conditions and of consumers’ comments. meanwhile， party b shall，from time to time， send to party a samples of similar commodities offered by other suppliers， together with their prices， sales information and advertising materials.

8.宣传广告费用

advertising & publicity expenses

在本协议有效期内，乙方在上述经销地区所作广告宣传的一切费用，由乙方自理。乙方须事先向甲方提供宣传广告的图案及文字说明，由甲方审阅同意。

party b shall bear all expenses for advertising and publicity within the aforementioned territory in the duration of this agreement and submit to party a all patterns and/or drawings and description for prior approval.

9.协议有效期

validity of agreement

本协议经双方签字后生效，有效期为_________天，自_________至_________。若一方希望延长本协议，则须在本协议期满前1个月书面通知另一方，经双方协商决定。

若协议一方未履行协议条款，另一方有权终止协议。

this agreement， after its being signed by the parties concerned， shall remain in force for _________ days from _________ to _________ if either party wishes to extend this agreement， he shall notice， in writing， the other party one month prior to its expiration. the matter shall be decided by the agreement and by consent of the parties hereto. should either party fail to implement the terms and conditions herein， the other party is entitled to terminate this agreement.

10.仲裁

arbitration

在履行协议过程中，如产生争议，双方应友好协商解决。若通过友好协商达不成协议，则提交中国国际贸易促进委员会对外贸易仲裁委员会，根据该会仲裁程序暂行规定进行仲裁。该委员会的决定是终局的，对双方均具有约束力。仲裁费用，除另有规定外，由败诉一方负担。

all disputes arising from the execution of this agreement shall be settled through friendly consultations. in case no settlement can be reached， the case in dispute shall then be submitted to the foreign trade arbitration commission of the china council for the promotion of international trade for arbitration in accordance with its provisional rules of procedure. the decision made by this commission shall be regarded as final and binding upon both parties. arbitration fees shall be borne by the losing party ，unless otherwise awarded.

11.其他条款

other terms & conditions

（1）甲方不得向经销地区其他买主供应本协议所规定的商品。如有询价，当转达给乙方洽办。若有买主希望从甲方直接订购，甲方可以供货，但甲方须将有关销售确认书副本寄给乙方，并按所达成交易的发票金额给予乙方_________％的佣金。

party a shall not supply the contracted commodity to any other buyer(s) in the above mentioned territory. direct enquiries， if any， will be referred to party b. however， should any other buyers wish to deal with party a directly， party a may do so. but party a shall send to party b a copy of sales confirmation and give party b _________% commission on the basis of the net invoice value of the transaction(s)concluded.

（2）若乙方在_________月内未能向甲方提供至少_________订货，甲方不承担本协议的义务。

should party b fail to pass on his orders to party a in a period of _________ months for a minimum of _________， party a shall not bind himself to this agreement.

（3）对双方政府间的贸易，甲方有权按其政府的授权进行有关的直接贸易，而不受本协议约束。乙方不得干涉此种直接贸易，也无权向甲方提出任何补偿或佣金要求。

for any business transacted between governments of both parties， party a may handle such direct dealings as authorized by party a’s government without binding himself to this agreement. party b shall not interfere in such direct dealings nor shall party b bring forward any demand for compensation therefrom.

（4）本协议受签约双方所签订的销售确认条款的制约。

共2页,当前第1页12

this agreement shall be subject to the terms and conditions in the sales confirmation signed by both parties hereto.

12.本协议于_________年_________月_________日在_________签订，正本两份，甲乙双方各执一份。

this agreement is signed on _________ at _________ and is in two originals；each party holds one.

甲方（签字）：_________ 乙方（签字）：_________

party a(signature):_________ party b(signature):_________

共2页,当前第2页12

优秀导游工作总结范文

即将到来，作为在这个行业从事导游工作近6年来，从来没有做过一次总结，总是在实践和实验中成长，每个人都希望自己能比别人优秀，能做一个让别人认可的人，但是从我的工作来看， 确实没有啥值得骄傲或者自豪的事情，或许比其他工作看起来风光，但是其中的酸甜苦辣又有谁能理解呢?

今年的导游培训课可以说是让我学到和看到了别人的光环还有光环背后的辛苦，我深深的知道，做我们这个行业的，起早贪黑，有的时候甚至连个可口的饭菜都吃不上，还要带着客人游山玩水的心情，都说付出和收入是成正比的，但是在我们这个旅游的潜规则的带领下，哪里公平?没有稳定的收入，没有固定的工作，没有保障，那一天出了任何事故都找不到人给你赔偿，但是因为个人喜欢这个职业，也热爱这个工作，一直坚持到现在，也是今年才找到组织，希望在明年会有好的发展吧!

说说我的带团经历吧!说实话，没啥值得炫耀的经验，只能说是一种互相学习吧!从xx年拿上导游证的这一刻，我觉得自己是个导游工作者，我可以去很多自己没有去过的城市玩，可以免费进入各个景区，自己真的高兴的不得了，但是刚拿上导游证，没有一家旅行社肯聘你去他们那里工作，当时心情直接跌到谷底，经过一个多月，同学之前有比我更早进入旅行社工作，我便找到一份工作，但是这份工作我只做了一个月，因为我没有记住他们单位的电话号码，也更别说带团了。

我知道自己必须充实自己，多学习，才能够很快进入到这个行业，第二个工作单位，我去了之后只是让我看资料啊，学习，也没有让我带团，我觉得自己很没用，正好赶上旅游旺季到来，导游全部都出外带团了，社里让我带团，去的第一个地方是六盘山，是要我把团带到固原和那边的导游交接工作，呵呵，真的很生气，我觉得自己完全可以全部带完，然而单位出于团队质量的问题，毅然要求我帮那个导游把她带的客人接回来，这就是我开始了导游生涯的第一个团队，客人都很好，我上车虽然很紧张，但是大家互动唱歌以后就缓解了那种紧张的空气，也锻炼了我的胆量，虽然没有完整的带完这个团队，我其实还是很感谢旅行社的领导，让我出团了，但是这份工作工资收入太低，我没坚持很久就不干了。

第三份工作，那就是进入国旅的那一年，对我的培养和锻炼，让我正式加入了宁夏地接导游的队伍，我也认识了比我年长一些的导游前辈，我很荣幸，社里一系列的培训，让我很快的成长，我也开始从3个人的散客然后30人的专列带起，我发现自己的知识实在是太少了，有的时候客人问到的问题真的是回答不上来，我走到哪都会买一些书回来给自己补充知识，经过了几年的历练，我开始赚钱了，觉得这个工作还是很不错的，便一如既往的向前走。

现在从国旅出来了，我任然感激以前在国旅工作的那些乐于把自己的知识全部讲给我们这些新人的前辈们，要不是国旅，我可能也就坚持不到现在。

从xx年开始选择做兼职，我算不上是优秀导游，觉得只要所有团队不被投诉，只要我用心来对待我接待的客人，我能赚一些钱够自己花就还不错了，但是我同时听到很多优秀导游的故事，我也想像他们一样，可是我一直默默无闻，xx年以前的客人很友好，根本别说是投诉了，他们来到宁夏对我们这里的风土人情都很感兴趣，说我们这里的导游实在，诚实，不知道从什么时候开始，网上就有关于导游欺客宰客，导游殴打客人，导游等等不好的传闻，这对我们的影响太大了，我们极力再维护宁夏旅游的形象，我们西部旅游发展慢，起步晚，我们导游的整体素质不是很高，但是我们西北人诚实实在的种种行为还是打消了客人对导游不好传闻的那些想法，我真的很欣慰我们宁夏的旅游环境一直能健康的发展。

今年我带团接受投诉三次，第一次投诉原因是因为旅行社为了降低成本，雇佣不是旅游车队的车子接待游客，去了西宁，司机不认识路，我与司机再车上争吵路是否走错等等的事情，客人是无罪的，但是导游应该要和司机、全陪、领队互相沟通合作才能避免这些事情的发生，也就不会有投诉了，在这个投诉问题里我也是冲动了，所以说冲动是魔鬼，我被旅行社扣了500元钱，我要反映的问题是旅行社降低成本可以，但是不要再用不认识路的司机了，这对我们导游工作实在是一个很大的影响。第二次投诉，是我没有核对住宿的宾馆，因为在吃饭的餐厅客人斤斤计较，结账的时候和餐厅发生了一些争吵，我出于好心要全陪先带着其他客人回酒店休息，但是拿错了房卡，本来是兰花花的新酒店，最后住进了旁边的旧酒店，客人都住进去以后发现房子不是他们那个标准，便要求换房，把睡梦中的人都叫了起来，换了房子，第二天也把我给换了，这个问题是我因为疏忽犯的不该犯的错误，做我们这个工作，就要时刻保持一个兴奋的状态，对任何环节都要提前落实好，疏忽大意是最不可取的，我也损失了将近块钱，因为至今旅行社就这个问题收不来团款也不给导游报账。第三次投诉，我只带了一个人，真的是更不应该被投诉的，原因是我没有一直陪着客人，把人家冷落了，天哪，什么样的投诉都能成立，这个更提醒了我，作为宣传我们宁夏的使者，一个人也要把她当成是上帝，别看人少了，赚不到钱了，就粗心大意，话说，别拿村长不当干部，现在的客人真的是花钱不花钱都是大爷，不管你用什么办法把她陪舒服了，高兴了就ok了。处理了这个投诉，我不仅写了检讨书，甚至还被社里扣了三个月的工资，我现在签了合同还是被停薪留职的处分，我觉得很不公平，但是我是一名导游，我要为旅行社维护更多的客户，因为我，可能社里损失了就不只是一个客户这个问题了，我只能接受了。

共2页，当前第1页12

Hello, tourists!

Prince Gongs mansion used to be the home of "the most greedy one in allages". Later, Emperor Jiaqing made twenty-four charges and confiscated hishouse. Because the last owner was Prince Gong Aixinjueluo Yijin, it was calledPrince Gongs mansion.

There are two dragon veins in Beijing, one is the central axis of Beijing,the other is the moat. The Palace Museum is located at the head of the centralaxis. Prince Gongqins residence is located at the intersection of the twodragon veins. He Lin once said, "the emperor takes the dragons head, I take thedragons tail.". Although the dragons head is in charge of the overallsituation, it still needs the dragons tail to do great things. &"Listen, HoHo is so ambitious that he deserves to be the first greedy person in allages.";!

There are 9999 bats in Prince Gongqins mansion;. This is not a real bat,but a bat like building. In order to make himself happy, he took the homonym of"Fu" and built 9999 bats;.

When you enter the door, the first thing you see is a huge bat;. This is abat like pond called "Fu Chi";. Rockery and gravel are randomly scattered on theBank of the pool. Around Fuchi, elms are planted. The fruit and leaf of elms arelike copper coins. Whenever the fruit and leaf of copper coins fall into Fuchi,Hexiang will laugh and laugh: & lt; money falling from the sky enters my& lsquo; cornucopia & gt;, and the money on the ground also flows intomy bag. &"Thats true!

We followed the gurgling water of Fuchi and came to a door. This is abeautiful western gate with bright colors and fine workmanship. It is said thatthis is one of his 24 counts. Because this western gate was made after thewestern gate in the royal garden.

After entering the western gate and bypassing the stone carving of "SongziGuanyin", it is the opera garden of the ho family. In front of the play gardenis a garden, with some flowers in the trim bushes. The play "Xiangfei playsbutterfly" in huanzhuge was shot here. Only two places in Beijing are coveredwith green bricks. One is the Taihe hall in the Forbidden City, and the other isthe stage of the ho family. Because the sound amplification effect of greenbrick is very good, singing on the stage does not need any sound amplificationtools. In such a large theater, everyone can hear music, and it is also a greathonor to stand on the stage full of green bricks and sing for the powerfulministers such as he Lu.

Through the well carved Zhulan corridor, you come to the study of he Lin.The study is surrounded by rockery and bamboo groves, quiet and quiet. The wholeGongqin palace is not built with stone bricks. This study is made of a specialkind of bamboo. Its warm in winter and cool in summer. He likes to stayhere.

Out of the study, the magnificent building in front is the main hall — & mdash; where he Lin meets visitors. To get to the main hall, thereis a very special road. There is only one ladder, and then there is a straightand gentle slope. Because he said that in his life, he had suffered only when hewas young, and then he went all the way to the peak of power. We can cross thebottom of the ladder, avoid suffering, and go straight to the top;.

There is a story: when the Empress Dowager of Xiaozhuang was very old andsick, she loved her grandson Emperor Kangxi very much and was very depressed. Heasked Su malagu, his maid, to prepare her pen and paper, and with a stroke ofher pen, she wrote "Fu". After finishing the writing, Xuanye and Su malagu lookat the word "Fu" and are stunned & mdash; & mdash; the word is powerfuland natural. If you look closely, you can see many phrases: more fields, moresons, more talents, more longevity & hellip; & hellip; isnt this thewish of the emperors grandmother? The more Emperor Kangxi saw it, the moresatisfied he was, he ordered people to put the word "Fu" on a huge stone. As aresult, the empress dowager, who had been ill for a long time, soon recovered.Emperor Kangxi was so happy that he decided to pass on this auspicious andauspicious stone from generation to generation, so that the Aixinjueluo familycould prosper from generation to generation.

Unfortunately, when it reached Qianlong, it was stolen out of the palace.This person is he Lin. Now this stone is at the foot of our main hall, onlyshowing the side with the word "Fu". This & quot; blessing & quot; isthe 10th blessing of Prince Gongqins mansion, which means & quot; tenthousand blessings & quot;. He Shen also said with an air: & lt; theemperor is & lsquo; long live & gt; and I am & lsquo; Wanfu >! & gt; later, when Emperor Jiaqing copied his house, he wanted to movethe Fushi back to the palace, but he didnt. He Lin was too cunning. He built abat like Fushan mountain with stones and built a dragon on the left and right ofthe word "Fu", implying that "the Dragon sits on the river and mountain".Emperor Jiaqing didnt want to destroy himself, so he left the stone.

The Great Wall is one of the seven wonders of the world. It is the blood of the working people in ancient China, is also a symbol of ancient Chinese culture and the pride of the Chinese nation. Visitors, we have come to the famous badaling Great Wall, on both sides of the mountain, is the pine and cypress, like hidden-away east, birds sounds, gurgling streams, is full of poetic. To the distance, you can see the Great Wall is divided into south and north two peak, winding in the mountain ridges, long teng hu yue, spectacular, the scenery is very spectacular. The Great Wall built around the mountain, ups and downs, twists and turns. The period of the Great Wall of the wall is made in the huge stone, some stone for up to 2 meters, weighing hundreds of pounds. Internal fill soil and stones, to the top of the wall where the ground covered square brick, very smooth. The wall of the lateral horse-refraining pits of building has 2 meters high, and have made a in, next shot mouth, the inside has a wall. Every city wall, built a fortress of square ChengTai type. ChengTai have high low and high called the enemy, is the watchman sergeant and accommodation; Low called Chinese Taiwan, height and the wall was similar but prominent wall, have the crenel around, is where the patrol.

Badaling at an altitude of 1000 meters, the twists and turns of the Great Wall, such as the dragon take off on the mountains. It is not only a hardworking, the crystallization of the wisdom of the Chinese nation, is also an excellent representative of ancient architecture engineering. The badaling Great Wall, the distant, rolling hills, XiongChen, stiffness of the north to the mountain. Due to the Great Wall and grand Great Wall for to the mountain, to the mountain is more dangerous.

Here are the beacon tower, also known as beacons, Wolf yantai. Independent buildings is not connected to the Great Wall. Once the enemy pounce, kindle wars on military, lit cigarette called sunshine during the day, evening called flint. When the Ming dynasty, also on the relationship between the war with the enemy made a strict rules: the enemy hundreds, burning a smoke point a gun; Five white, burning two smoke point two guns; More than one thousand people, three smoke SAN pao; More than five thousand people, four smoke four guns; More than ten thousand people, five five gun smoke. In this way, on the border of the military intelligence can rapid transfer to the imperial city ouchi. See the beacon tower, and then tell you a story, called "must play leud" : the zhou dynasty had a king named weeks you king, he has a beautiful woman, her temper is very strange, always dont smile, think of some way to you king. He lit up a distress signal (fire), as a result, drew leud come white, she laughed, you king is also very happy. But, really have an enemy to attack, you king lit the fire, but no one come, and he was killed by the enemy. Visitors, this is a story of two typical. Reader composition nets:

Visitors, now we have begun to take advantage of an opportunity down the Great Wall. The tourists! Stepping on the foot of the square brick, holding the stone on the wall, we will think of the ancient working people to build the Great Wall.