导游名词英文精品20篇

Evening Scenes of Chongqing

The Red Star Pavilion in the Pipasha Park, the Kansheng Pavilion in theEling Park, and a place called Yikeshu on the Nanshan Mountain are vintagepoints for observing the nocturnal scenes of the mountain city of Chongqing. Atnight the entire city is inundated in an ocean of lights, which form a colorfulthree-dimensional painting, with waves of the Yangtze and Jialing riversglistening against the moonlit, star spangled sky.

Sites of the Provisional Capital

Chongqing figured importantly in modem Chinese history. During the War ofResistance against Japan, it was the "provisional capital" of China under theKuomintang rule from November 1937 to October 1945. Vestiges of that period arestill there in and around the city. These include the Red Crag Village and 50Zengjiayan, as well as Chiang Kai-sheks mansion, Guiyuan Garden, LinyuanGarden, and the mansion of C.C. Kong, the embassies of various countries toChina, as well as former residences of important politicians, generals andcultural figures.

Martyrs Mausoleum at Mount Gele

The former headquarters, radio station and prison of the Bureau ofInvestigation and Statistics of the Military Council (a colossal secret serviceof the Kuomintang) at the foot of the Gele Mountain in Shapingba District havebecome the mausoleum for those who died a martyrs death there in Chinas darkdays. In the dying years of World War 11, it was the site of the "Sino0USInstitute for Cooperation in Special Technology".

Dazu Grottoes

The Dazu Grottoes in the county of the same name is best known for thestone carvings on the Baodingshan and Beishan mountains, which are fine exampleof grotto sculpture in the late years of Chinese feudalism. The sculptures, donein fastidious chisel work and gracious imagery, are marked by a new sculpturallanguage that eschews religious taboos and espouses true life.

Yangtze Rivers Three Gorges

Sailong down the Yangtze from Chongqing to Yichang allows visitors to seethe spectacular scenery of the Three Gorges along with its splendid culturalheritage and fabled local folklore. The cruise, which combines sightseeing withscientific, artistic and folklore exploration, is a national-caliber touristprogram. The 193-km-long Three Gorges, consisting of the majestic Qutangxia,statuesque Wuxia and ferocious Xilingxia gorges, is one of and ferociousXilongxia gorges, is one of the worlds major canyons. Along the way there aresuch scenic attractions as the Fengdu Mountain. Baidi city, Shibao village,Zhang Fels Temple, Qu Yuans Temple, and the Three Gorges Dam.

Lesser Three Gorges

The Daning River is the largest Yangtze tributary, which rises in thesouthern side of the Daba Mountain and flows for 250km before emptying itselfinto the Yangtze at the western entrance to the Wuxia Gorge. The Lesser ThreeGorges on the Daning River, a 50km-long affair covering the Longmenxia, Bawuxiaand Dicuixia gorges in the lower reaches of the river, is billed as one ofChinas 40 best scenic resorts thanks to its gorgeous mountains, elegant peaks,turbulent rapids, limpid water, exotic rock imagery and serene scenery.

Diaoyu City, Hechuan

Established in 1242, or the 2nd year of the Chunyou reign of the SouthernSong, Diaoyu City covers 2.5 square km up the Diaoyu Mountain on the southernshore of the Jialing River in Hechuan Citys Heyang Town. In 1258, the Mongolslaunched a three-way attack on the Song, and in February the next year DiaoyuCity found itself besieged. The Song army mounted a valiant counterattack thatlast3ed for 36 years, and made world war history by rebuffing a strong enemywith a weak force. This prompted some European historians to laud Diaoyu City asthe "Mecca of the East" and "Where God broke his whip". The ruins of the ancientbattlefield of Diaoyu City are well kept there.

Jinyun Mountain

Nicknamed "Less Mount Emei", Jinyun Mountain is a national scenic resort55km from downtown Chongqing.

Furong Cave, Wulung

The Furong (Hibiscus) Cave is located by the Furong River in Wulung County.The main part of the cave is 2,700 metres in length and 3.7 square metres inarea. The Splendid Cave is the most impressive. Housed in it are nearly 30varieties of stalactites chiseled into every manner of exotic imagery by thecunning labor of nature. Major attractions are Gold Throne Hall, Leifeng Pagodaand Sky-reaching Jade Pillar.

北京故宫博物院英文导游辞

Hello, everyone,

We are now going to pay a visit to a place of special interest. This scenic spot is located at the center of Beijing and is characterized by thousands of palatial architectures and purple walls as well as yellow glazed tile roofs- it is simply a sea of palaces. This is the world – famous wonder – the Palace Museum.

The Palace Museum has served as the royal residence during the Ming and Qing dynasties. It was here that a total of 24 monarchs ascended the throne and wielded power for some 500 years. The Palace Museum, as the most beautiful spot of interest throughout Beijing, is unique for its location: to the northwest is Beihai(North Sea) Park, famous for its white pagoda and rippling lake; to the west is the Zhongnahai (central and south sea); to the east lies the the Wangfujing Shopping Street; and to the north id Jinshan Park. Standing in the Wanchun (Everlasting Spring) Pavilion at the top of Jingshan(Charcoal Hill) Park, you overlook the skyline of the palace Museum. At the southern end of the palace is Tian` anmen (Gate of Heavenly Peace) and the famous square named after it . This is the symbol of the People` s Republic of China.

A world-famous historical site, the Palace Museum is on the World Heritage List of UNESCO and is an embodiment of oriental civilization.

The Palace Museum is rectangular in shape, 960 meters long from north to south and 750 meters wide from east to west, covering a space of 720,000 square meters of which 150,000 is building area . It has 9000-strong rooms in it . According to legend there are 9999.5 room-units in all .The whole compound is enclosed by a 10-meter-hign wall and is accessed through four entrances, namely, the meridian Gate in the south ,the Gate of Military Prowess in the north, Donghua(Eastern Flowery ) Gate in the north, Donghua ( Eastern Flowery) Gate in the east and Xihua(Western Flowery ) Gate in the west. On each corner there is a turret consisted of 9 roof beams, 18 pillars and 72 ridge . Encircling the compound there is a 3,800-meter-long and 52 meter-wide moat, making the Palace Museum a self-defensive city-within-a city.

The Palace Museum was made a center of rule during the Ming Dynasty by Zhun Di, The fourth son of the founding emperor Zhuyuanzhang. The whole complex straddles on an 8-kilometers-long central axis that stretches from Yongding (Forever Stable) Gate in the south to Gulou (Drum Tower) in the north. Prominence was given to the royal power by putting the “three main front halls” and “three back halls ”on the axis while arrange other subsidiary structure around them .The construction of the Palace Museum involved manpower and resources across China. For example, the bricks laid in the halls ,known as “gold brick, ” underwent complex, two –dozen processes. As the final touch ,the fired bricks were dipped in Chinese wood oil. Involving complicated processes and high cost, these brick are called “golden bricks.” The Palace Museum serves as a living embodiment of good tradition and styles unique to China` s ancient architecture. It reflects to the full the ingenuity and creativity of the Chinese working people. A carefully preserved and complete group of royal residences, the Palace Museum is a prominent historical and tourist site.

北京长城英文导游词 ·岳阳楼英文导游辞 ·重庆英文导游词 ·西藏英文导游词

What we are now approaching is the main entrance to the Palace Museum-the Meridian Gate, which is characterized by red walls, yellow glazed –tile roofs and upturned eaves. On top of this walls, yellow glazed-tile roofs and upturned eaves. On top of this magnificent building ,there stand five lofty halls with a main hall in the center. The main hall is roofed by multiple eaves and covers a space of 9 room-units. It is flanked by two wings on each side .The wings are square in shape ,complete with multiple and four edged eaves and pinnacles. All of these structures are connected by a colonnade. Because these halls resemble a soaring bird, it was also know as wufenglou (Five-phoenix Tower) . Inside the main hall there is a throne. Drums and bells were stored in the wings. Whenever the emperor presided over grand ceremonies or observed rites in the Hall of Upreme Harmony, drums, bells and gongs would be struck to mark the occasion.

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庐山英文导游词

庐山，又名匡山、匡庐，是中华十大名山之一，位于江西省九江市庐山区境内，九江县一东，星子县以西。，相对高度1200～1400米。最高峰为汉阳峰，海拔1474米，东偎婺源鄱阳湖，南靠南昌滕王阁，西邻京九大通脉，北枕滔滔长江。下面是关于庐山的英文导游词范文，欢迎大家阅读!

庐山英文导游词

Friends, to visit with everyone Xiufeng Lushan Mountain, the Scenic Xiufeng shared interest. Is a good time to do yo!

Throughout the ages here enjoy "the beauty of Lushan in Shannan, Shannan of the United States in the Xiufeng" argument. Xiufeng mountain, Xiufeng water, attitude happening, you do not want to be her infection, not as myself! Artful shape of the mountains here are the (Heming peak), crawling like turtle (turtle line peak), tangible, such as incense burners like (Hyangnobong), and days like Tu sword (swords peak), sister-phase Hees (her sister peak), women in the rest of the sleeping mountains ... ... and so on; in the mountain streams flow between these peaks, even Pentium out of the "waterf-alls three thousand feet," the Lushan Waterf-all. Green shows where the mountains, waterf-alls You beauty, lush forest, lake of Health enchanting, natural day become a competing show depicting the beauty of the peaks.

Xiufeng ancient Chinese life is to love the place fondly. Jiang Yan a gifted poet, "from the Tang Jianping Wang Lushan Hyangnobong" of the poem, awoke the world trend cents if the greedy people. World wide love Shen Ding, Huainan good Dan by. This peak is a phoenix crane, between the best fairy.

For a time, and the world of people here feel the love between the fairy world of fun. To the Southern Tang Dynasty, when the Southern Tang Emperor Li Jing in the Lord, doing the emperor had previously come here to buy the house was built in the mountain school. When the emperor after the master, it will be his study came from a place in the Xiufeng, gave the monastery the monks do. And given the temple name "to open the first Temple," which is probably Li Jing that the founding of his career here because of it pre-Xiang Zhao.

Opened the first temple was built in 951 AD after the year, personally selected the master Li Jing Shao Zong master monk at the time to open when the first temple abbot. In the Southern Tang Emperor in direct support of the Lord, open the first Buddhist Temple of Zen Buddhism from China to become a Green Cloud Gate were originally an important temple.

After the Ming and Qing period, the opening of the first Temple in the Lushan growing. Qing Emperor Kangxi, a good thing to open one after another from the first temple, the temples large-scale development of an unprecedented period. Chao Yuan monk from Emperor Kangxi year (AD 1692) to open the first Temple headed after contact with the outside world, increasing exchanges, will also be here to fairy charm to the world with a flood of people. Emperor Kangxi was a great yearning Xiufeng landscapes, were not allowed to visit. Yu Shu had his hand "Prajna Heart Sutra", Jiang Yans poem "From Deng Jianping Wang Lushan Hyangnobong" and given to open the first Temple, the comfort of mood from the Pat-miss.

Friends, hello! Now we already arrived the Huangshan Mountain scenic spotsouthern region strategic place soup mouth. First introduces the HuangshanMountain scenery in here to you the survey.

Huangshan Mountain, is located south the Chinese Anhui Province, is theChinese Nanling sierra the part, entire mountain area approximately 1,200 squarekilometers. The Huangshan Mountain mountain system center-section, is HuangshanMountain’s essence are partial, also Huangshan Mountain scenic spot which musttour on us, area approximately 154 square kilometers. It within the boundariesof Huangshan Mountain city, south neighbour She county, Huizhou area, XiuningCounty and Yi Xian, north continually yellow mountainous area; These fivecounties, the area also all belong to the Huangshan Mountain cityjurisdiction.

Huangshan Mountain in Chinese Tang Dynasty before is called the mountain,is the black appearance, because on the mountain the rock blue black is blueblack, the ancient gives it such name. The fable we Chinese race’s ancestorshaft Yellow Emperor in completes the area south of Yellow River to unify afterindustry, founds the Chinese civilization, arrives here to pick the medicine tobuild up Dan, takes a bath in the hot spring, thus obtains enlightenment theimmortal. Tang Dynasty renowned Emperor Ming Huangli the prosperous baseextremely will believe this view, (747 years) has gotten down together theimperial edict in six years, the mountain will change name Huangshan Mountain.The meaning is, this mountain is Yellow Emperor’s mountain. From then on,Huangshan Mountain this name one until now.

The friends, you are not far thousand, even Wan Lidao here, must look atHuangshan Mountain with own eyes the America? Not is must feel a time of life tobe joyful? Yes, Huangshan Mountain is certainly beautiful certainly beautiful,may say the day wonderful mountain, can ascend a height to get a broad view it,has a look it with own eyes, truly is a life big happy event. Before the verylong long time, in the long geologic history generation, the nature infinitestrength, has molded the Huangshan Mountain that certainly beautiful elegantdemeanour and all sorts of unusual landscapes very much, makes one fall, iselated.

Huangshan Mountain’s America, first on beautifully in its high peak. Herecompetes Xiu, Feng Feng expresses admiration, respectively has thecharacteristic, each charm. The Huangshan Mountain high peak has how many, butalso does not have an accurate numeral. In the history successively names has 36big peaks, 36 small peaks, recent years also had 10 famous peaks to be selected"the Huangshan Mountain Will". This more than 80 mountain peaks highoverwhelming majority above the elevation kilometer, lotus flower peak is allhighest (1,864 meters), the light goes against is next (1,841 meters), the dayall peak rank (1829.5 meters), these three big peaks and the graceful bearingoutstanding beginning letter peak (1,683 meters), are Huangshan Mountain’sfriends, even if mounts in these four high peaks, also calculated.

Under, I "four certainly" separately make again Huangshan Mountain anintroduction.

Said Huangshan Mountain "four certainly", arranges at first working as isthe wonderful pine. Yellow pinus montana wonderfully in what place? First iswonderfully in it vitality, you saw have had no alternative but to expressadmiration. Generally said that, every has the earth the side to be able toleave the vegetation and the crops, but the yellow pine is long comes out fromthe hard yellow hillock rock. Huangshan Mountain everywhere all is growing thepine tree, their long peak, the long sheer precipice, is long in the glen, greenand luxuriant, full of vitality. Since 1100, they were split open like this fromthe rock, the root deep deeply gripped in the rock seam, did not fear barren wasarid, did not fear the wind and thunder sleet, natural, unyielding. You can sayis not wonderful? Next is, yellow pinus montana also wonderfully in it thatunique natural modelling. From generally speaking, yellow pinus montana’s needleshort and heavy dense, Ye Senong green, the trunk and branches tune lives, crownflat, appears one kind simply, steady, the vigorous imposing manner, but eachpine tree, each pine tree, in the appearance, is mad in the rhyme, also is eachevery different, all some one kind of unusual America. The people according tothem the different shape and the charm, separately gave them to get up has beenappropriate from however the elegant interesting name, like received a guest thepine, the black tiger pine, the pine, Long Zhuasong, searches Korean pine, unitypine and so on. They are the Huangshan Mountain wonderful pine’srepresentative.

The strange stone, is constitutes the Huangshan Mountain beautiful sceneryone "certainly". Everywhere all may see in Huangshan Mountain wonderful shapestrange rock, these strange stone appearances infinitely varied, some picturepeople, some picture thing, some have the reflection certain myth fables and thehistorical story, lifelike, vivid were all interesting. In 121 famous stones,well-knownness higher some having "fly the stone", "immortal play chess", "themagpie ascend the plum", "the monkey view sea", "immortal expose to the sun theboots", "the Penglai three islands", "the golden rooster are called thefontanel" and so on. These strange stones have are the colossi, some marvelousexquisite; Some independences become the scenery, some are several combinationsor with the wonderful pine ingenious knot synthesis scenery. Also a strangestone because watched the position and the angle has changed, the appearancealso had the change, has become stone two scenery, if "the golden rooster wascalled the fontanel" also to call "five old heavens all", "the magpie to ascendthe plum" also to be called "immortal to refer to the road" is moves step tradesthe scenery the reason. Also some strange factories, looked under the dissimilarcondition, can produce cannot association, thus also had the different name, if"the monkey view sea" also is called "the monkey to look peace" then is.

清真大寺位于西安市鼓楼街北隅的化觉巷内。由于它与大学习巷的清真寺东西遥遥相望，而且规模较大，故又被称为东大寺或清真大寺，为全国重点文物保护单位。

据寺内现存石碑记载，清真大寺建成唐玄宗李隆基天宝元年(742年)，距今已有1250多年的历史。经宋、元、明、清几次重修和护建，逐步形成规模宏大，楼台、亭殿布局紧凑和谐，庄严肃穆的建筑群。清真寺前后分四个院落，占地面积13000多平方米，建筑面积5000多平方米。前院紧临照壁的木牌楼，高约9米，琉璃瓦顶，挑角飞檐，雕梁画栋，极为壮观。南北两边为仿古建筑的接待室。

第二院是悬挂“清真寺”匾额的五间楼。院内树木成荫，花圃对称排列，石制牌坊矗立其间，碑阴镌刻有著名书法家米芾、董其昌的题字。

第三院是敕赐殿，院中央是三层结构精巧的八角形省心楼。南北两厢是经堂、宫殿，里面珍藏有阿拉伯文和汉文翻译的《古兰经》及珍贵字画等。

第四院中心是一真亭，又名凤凰亭，南北各有面宽七间的厅房。南厅后有石碑廊，陈列着创建和重修清真寺的碑刻。

一真亭后有海棠形鱼池喷泉，亭南北各有一座碑亭。进石门，走上广阔的大月台，大殿就在正端。大殿面阔7间，进深9间，面积约1300平方米，可容纳千余人同时作礼拜。殿内天棚藻井，有画600余幅，彩画图案不一，墙壁刻蔓草花纹，套刻古兰经，构图着色，均表现中国伊斯兰教寺院建筑和宗教彩画的特色。

Hello, everyone. Welcome to my beautiful hometown Tianjin. Im your guidetoday. My name is Chen. You can call me Xiao Chen. This is the drivers doorman.On behalf of Tianjin Jinlong travel agency, I would like to welcome you all.Its a great honor to be here with you. I also hope we can have a good timetogether today. Today we are going to visit Tianjin ancient culture street.

When it comes to Tianjin, if you want to taste tianjin flavor, folk flavorand cultural flavor here, the best place to go is the ancient culture street, a5A tourist attraction in Tianjin. Located in gongnangong North Street, NankaiDistrict, it is the gathering place of Tianjin water transport culture, folkculture and Haihe culture. As early as 1420__, before the establishment ofTianjin, this place gradually developed and flourished. Today, we can enjoy thenewly renovated folk Hutong tongqingli, the 620__ year old Taoist Holy LandYuhuangge, Tianyan square, Tianhou Palace Square, Tianhou Palace Square, Tianhoupalace built in 1320__, and the folk custom museum showing Tianjins 100 yearold folk customs. Now we have reached our destination. Please get out of the carcarefully.

First of all, here we see a very beautiful ancient archway. There are fourwords on it: Gushang art garden. The word "Gushang" is the old name of Tianjin.The word "Yiyuan" means the birthplace of culture. In other words, this is theearliest birthplace of Tianjin culture. There are two words on the back of thisarchway. Lets have a look here. Here you can see two words, jinao. The meaningof gold is precious, while Ao comes from the allusion of carp leaping over thedragons gate. It is said that the carp crossing the dragons gate will bereborn and become the Ao, which is the embodiment of the dragon. It is said thatJinao is located in Haihe River in Tianjin. That is to say, we will be protectedby jinao after passing by. After seeing the archway, we still have some coppermoney under our feet. Whats the point of these copper coins? There are twelvecopper coins in all. It marks the heyday of China from Tang Dynasty to QingDynasty. The farthest one is Kaiyuan Tongbao. It represents the age of Kaiyuan,and the big ones under our feet represent the age of unification, and QianlongTongbao symbolizes the age of Qing Dynasty. This means that after we walkthrough this street, we will have a lot of good intentions to bless you. Thereis also the hope that our motherland will become prosperous and strong from nowon.

Enter the ancient culture street, I believe you must be attracted by itsantique. Among them, the most eye-catching one is the brilliant colors andmeticulous painting by painters. These are all hand drawn by famous craftsmen.There are more than 800 such paintings in the whole street, including more than300 plots. The west side is painted with four ancient Chinese Masterpieces,while the east side is painted with legends from the Han Dynasty to the QingDynasty.

Unconsciously, we came to the first stop, tongqingli. Here is the lanebetween two high walls. It was built in 1920__, that is, in the second year ofthe Republic of China. It is a typical Jinwei building and the largest complexof Chinese and Western architecture in Tianjin. Here we walk into the gate andsee four murals on the wall. They show the market culture of Tianjin. The two onthe right are civilized weddings, witty words, and the two on the left aredragon boat and stilts. On this side of the Hutong, you can see two largemurals. One is the picture of Lu River in Tianjin on this side, which shows theprosperous sea scene of Tianjin at Sancha estuary. On the other side, there is amural, which is the young willow painting of that year - huangdamen. Itdescribes the customs of Tianjin people to celebrate the lunar new year. So far,we still have such a doggerel: 23, tanggua sticky, 24, sweep the house, 25,paste the window, 26, stew big meat, 27, kill rooster, 28, BA mianfa, 29, pasteDiaoyou, make a night on New Years Eve.

Out of tongqingli, please follow me. This way, please. Lets take a look atthe Jade Emperor Pavilion, which has a history of 620__ years. Yuhuangge wasfirst built in the Tang Dynasty and the first year of Hongwu in the MingDynasty. But there is no way to verify the two statements. According tohistorical records, the farthest date is the second year of Xuande in MingDynasty. Now you can see the building in the second year of Xuande in MingDynasty. In fact, Yuhuangge was originally a complex of buildings, but due tothe age and frequent wars, these buildings no longer exist. Only the originalQingxu Pavilion remains. The whole loft is divided into upper and lower floors,with double eaves. On the first floor of the hall, there is a bronze statue ofthe Jade Emperor. On the second floor, there are four pieces of "Qianqiu belt"recording the repair process and age. At the same time, there are well preservedcolored paintings of the Ming Dynasty. These are still visible and colorful.

After seeing Yuhuangge, we will go to Tianyan square. Tianyan square isnamed for its proximity to the living place of Mr. Yan Fu, a famous modernChinese translator. It is here that the world-famous Tianyan Lun istranslated.

All right, lets move on. Now we come to the Tin Hau Palace Square. He gothis name from Tian Hou palace. The queen of heaven and Mazu are the same personhere. There is a custom of believing in Mazu along the coast of Fujian andZhejiang, but the worship of Mazu by Tianjin people is little known. In fact,the Mazu temple in Tianjin is one of the three largest Mazu temples in theworld. It is as famous as the Mazu temple in Meizhou, Fujian and Chaotian Palacein Beigang, Chinese Taiwan. As the Haihe River connected to the Bohai Sea, thesanchahekou wharf was a big Wharf at that time, so every ship that went to seaboarded from here. Therefore, Mazu temple was built here. People who travel faraway worship Mazu and pray for Mazus protection before sailing out to sea. Itmust be strange that in ancient China, temples, palaces, Yamen and so on usuallyface south from the north, while this queens palace faces east from the West.Because we have to face the Haihe River, which leads to the Bohai Sea. To facethe Haihe River is to face the sea, so that the believers can worship Mazu onthe Haihe River when they are not convenient to get off the ship. Later, thesquare evolved into the place for Mazus birthday and Emperors meeting everyyear. The two high flagpoles initially served as lighthouses, and the high redlights could guide ships on the Haihe River. Later, on Mazus birthday and thefirst emperors meeting, 24 red lanterns were hung on each of the two banners,which meant that people who went to sea could return safely as soon as possible.The original purpose of the opposite theater building was to thank Mazu for herprotection. It is also the earliest theater performance venue in Tianjin. Afterthe recent renovation, he restored the function and effect of the stage. Everynew years celebration, famous actors and artists would come here toperform.

Now lets walk into the queen of heaven palace to learn about the contentand situation. After entering the mountain gate, we can see the drum tower onour left and the bell tower on our hand, which means that the bell and drum aresinging together and the world is peaceful. And in front of you see the "threeTianjin blessing Lord", for its front hall. It is dedicated to Wang Lingguan,the spirit protector of the sea god. Among them, there are four great vajras:Jiashan, Jiale, Qianliyan and shunfenger. After seeing this, lets go into themain hall and have a look at the situation there. Tianhou palace was built inthe third year of Taiping in Yuan Dynasty. It is the best preserved building ofYuan Dynasty in our city so far. Now we are in her main hall. In the process ofprotecting the country and Baoning, Mazu, the sea god, was worshipped. Mazu,formerly known as Lin Mo, is a native of Meizhou Island in Fujian Province. Shewas born miraculous, can take water, can cross the sea by seat, and rescued someships at sea. At the age of 27, he emerged and ascended to heaven. Later, he waspraised as the God of the sea by the local people. We can take a brief look atit.

The gentle wind blows. Wandering in the meantime, the heart is happy. Infact, shopping in cultural street is not for shopping. Even this refreshingfeeling will make people relaxed and happy. Here, in addition to the antiquebuildings imitating the Qing Dynasty and Ming Dynasty, there are also his shopsand hutongs. When it comes to shops, we can see that there are many traditionalhandicrafts in Tianjin, such as Yangliu youth painting and clay figurine ZhangCaisu. In addition, there are countless jade shops, antique shops, stone andjade shops and clothing shops in the whole street, so that tourists can get whatthey need and enjoy the pleasure of returning home with a full load.

Before we knew it, we had come to the end of the street. You can see thatthere is also a corresponding archway with two words on it: Sunny snow. It comesfrom the verses of the Ming Dynasty poet Li Dongyang Zhigu Bajing. Yongmen clearsnow into jinao. The meaning of "snow has joy" is exactly the scene of earlyclear after snow and full of tourists. That is to say, in the clear sky,visitors with a pure heart are here to worship Mazu and jade emperor. Pray fortheir future life, the more smoothly they will cross the border. On the back ofQingxue there are four words: hometown of Jinmen. Jinmen is the meaning ofTianjin, and hometown is the old place. In other words, this is the earliestbirthplace of Tianjin.

Today, we have passed the 680 meter long ancient culture street to show youthe authentic folk customs and national characteristics of Tianjin. This is theend of our journey. In the course of these days, I have built a deep friendshipwith you unconsciously. Thank you very much for your support for Xiao Chenswork. I hope you will have the opportunity to visit Tianjin again. Here, I wishyou a good journey and a happy family. thank you.

大家看，我们现在已经在八达岭的脚下。大家抬头看，八达岭长城是不是非常像一条龙?在崇山峻岭之间蜿延盘旋着。告诉大家，这段长城有一万三千里。大家再看，可以发现这里的长城分为西、北两峰，景色十分壮观、龙腾虎跃、气象万千。如果大家想看长城的景色，那就上去大饱眼福吧。

游客朋友们!我们终于来到了著名的八达岭长城上，真是雄伟壮观啊!这八达岭长城高大、坚固，是用条石和城砖筑成的。地上铺着方砖，非常平整，像很宽的马路，这么宽的宽度，如果马站在上面，五六匹马都可以并进，大家现在试一试，伸开手臂，大约能占十多个人。

好了，大家再往前走，大家边走边看一下，城墙上有两米多高的垛子，垛子上有方形的口，这是打仗时的瞭望口，和射击口。城墙的顶上，每隔三百多米就有一座方形的城台，这就是古代屯兵的堡垒。打仗的时候，承台之间可以互相呼应。

八达岭长城还有很多壮丽的景色，这里是世界文明的旅游景点，希望你们能够细细游赏!

最新旅行社导游实习报告范文

一、实习单位和实习时间和实习目的

实习单位：长沙虹运旅行社有限公司

实习时间：20xx年3月-20xx年6月

实习目的：通过顶岗实习使我们熟悉旅游线路，了解和掌握导游员带团的全过程和讲解技巧以及培养与锻炼处理突发情况的能力等导游服务的具体工作流程。

二、公司简介

长沙市虹运旅行社有限公司是经湖南省旅游局批准成立,长沙市工商局注册,由从事旅游事业多年的专业人士和一批有志从事旅游业的新秀组成,许可证号为:l-hun-gn01118.长沙市虹运旅行社拥有一批经验丰富、业务娴熟的旅游管理人员以及持有国家导游证、大中专旅游专业毕业的优秀导游队伍.丰富的旅游工作经验奠定了我们在业内较高的业务水平;朝气蓬勃的工作热情、热心、亲切的良好服务意识确保了我们优质、高效的服务质量;透明的产品、优质的服务、低廉的价格代表了"虹运之旅"服务大众的企业宗旨，与各地旅行社、酒店、航空、铁路、客运都有很好的合作关系。并致力于老年旅游的发展，在浏阳市老年协会有分部。为打造金牌“老年旅游”而不懈奋斗!

三、实习内容和案例分析以及心得体会

(—)了解旅游行业的操作流程

每个行业是复杂的也是简单的，是丑恶的也美丽的。到底情况怎样结果如何那就要看你是以一份什么心态去面对了。磨练与磨合是绝对少不了的!谁也别想逃脱!通过实习通过实践通过观察通过信息的交流对于旅游行业是渐渐明朗清晰。首先基本的旅行社分为国际社与国内社。然而国际社又分为出境入境一起与只经营入境的国际社。国内社基本分为组团与地接，然而又有专门的地接国内社与组团社一般又组团又地接的国内社中做得出色的很少!而且旅行社中又有专门散客拼团的同业操作中心也就是所谓的同行批发了。现在的旅行社中计调也不再是以前那种国内出境团队一起一个人操作现在是每条黄金线路都又一名专线计调。所以也是意味着旅游行业在随着市场经济的发展而在变化。然而作为一名导游员首先就要了解这些信息然后想成为一名合格的导游员那就首先要完备导游服务知识。再实践中我得出一条经验那就是：一份精彩动人的导游欢迎词是非常非常的重要!这其实也是所谓的“第一印象”。第一印象的好坏决定你接下来工作的进展。不管是去上团还是去应聘都非常的关键。因为导游欢迎词一讲出来，你这个导游的基本水平别人大概也是摸个七八成了。“有阳光的地方总有阴影”每个行业都有它“灰色”的一面。旅游行业就是这样。游客就是我们的衣食父母。演员的衣食父母是看客，司机的衣食父母是乘客，饭店的衣食父母是吃客。对于我们导游来说，衣食父母就是游客。我们导游就是靠游客领工资，拿薪水，吃回扣，收小费，严肃地打劫他们口袋里的人民币。但是人生在世，不能对不起父母，为人处世，也不能对不起自已的衣食父母，更不能为了利已而损人，我觉得这应该是所有人的做事原则，也包括我们导游!

(二)导游是一份痛并快乐着的职业

玉不琢不成器，人不打击不成长。一开始我的导游路是走的比较顺畅的但是世界上就是没有那么简单那么容易的事。“到底是兼职还是专职?”“到底是去实习是每天上班不包吃不包住还处于最底层看脸色没啥人搭理你还是在宿舍待着偶尔带几个最简单的团队”“到底是否从事旅游业!?”我想我终究是个不服输不屈服的人!我还是挺过来了!真的不晓得那段灰色的日子是怎么过来的。一个人在宿舍不管刮风下雨下雪去上班，上班了就是打杂还搞卫生!我想，暴风雨要来就来的更猛烈些吧!多谢我的妈妈!毫无条件毫无保留的支持我鼓励我!

风雨彩虹!铿锵玫瑰!风雨过后就会有彩虹的!我要感谢那些心智的磨练与给我积累的知识与收获!下面讲讲我正式的进入状态，在带团过程中遇到的案例。有过彷徨、无赖、坚定与成熟。首先说说我的北京单飞单卧六日游吧。其中入住第一晚领队夫人就头痛发烧加中暑症状。刚刚不舒服那时是10点左右12点左右我不放心再去问候的时候我看到那情形根本明天游不了景点了。我当时意识到情况的严峻性。劝着客人一定要坚持不要怕累，把她扶了起来帮她穿好鞋这时通知的酒店负责人还有一个年轻的客人也来了一起把客人送到了附近的医院。搞这搞那，后面留下领队照顾他夫人我们1点30才回酒店睡觉。明天五点又的起来。隔天是游故宫博物馆很大很长那时候我是特别注意游客，随身带了个口哨专门集合的时候使用。到了天安门和烈士纪念碑时由于地陪在此安排的参观时间稍长导致大部分客人提前40分钟到达集合地点只有一对年轻的夫妇没有到。但是电话也是联系不上。北京的地陪不怎么样挺黑的。但是我想作为全配我还是要带好我的团队吧。首先我就跟大家说明时间还没有到点然后夸奖他们再一个就是当着他们面联系那两位客人。接着兴致大发。带动他们一起在天安门广场唱起了我们家乡的民歌《浏阳河》。那是一个激情澎湃啊!客人回来还给我写了表扬信!这是我第一次出全陪给了我莫大的鼓舞哦!

案例分析：客人生病一定要放在心上尤其是领队家属类的。因为领队家属生病必定影响领队，而领队又是控制整个团队的关键人物!关于时间的提前与延误，首先就应该合情合理的解释然后采取补救措施。

那么如果是做地接及带领省内客人那就有很多的注意与学习的方面了!不管是全配还是地接最主要的还是讲究一个带团的节奏。处理协调各方面各行从业人员各地位年龄层次的关系!我这次只是讲了我的成功一点的案例其实还有很多细节方面的彷徨!希望处理事情来越来越成熟!加油!

(三)导游的希望和游客的期盼

现在旅游行业虽然是越来越规范了，但是卖团、负团费操作、零团费操作、交人头的情况多着呢!导游的待遇也不咋样!不与导游签就业合同不买五险一金的比比皆是!希望只是希望!如果是作为游客，一定也是希望自己遇到一名优秀得力的好导游而不是导购行的导游员吧。我不喜欢强迫客人消费我希望有那么一天我能得到全团客人的小费!其实照今年的旅游势头来看，行业是越来越规范了导游待遇是越来越好了景区也越来越规范了客人的消费意识也增强了。属于朝阳产业的旅游业一定会才像太阳一样光芒万丈!以后我能在上团的时候告诉客人：对于做好一名导游我很有信心!我相信!

During the spring equinox every year, cherry blossoms on the campus ofWuhan University compete with each other for beauty and beauty. After the bleakwinter, cherry blossoms first bring people joy and joy. Cherry blossom is thenational flower of Japan, but it is not unique to Japan. In fact, it is oftenseen in Yunnan and other places in the upper reaches of the Yangtze River. Atthe beginning of the Anti Japanese War, there were cherry blossoms in WuhanUniversity. According to Tang Zibing (also known as Tang Shanghao), he graduatedfrom the Economics Department of Wuhan University in 1934, then studied inJapan, and returned to Wuhan University to teach in 1937. After the victory ofthe Anti Japanese War, he went to Chinese Taiwan, taught in various colleges anduniversities in Taipei, and now lives in the United States). Mr. Li recalledthat after Japan launched the brutal war of aggression against China in 1937, itmoved fiercely to central China, and the situation in Wuhan became increasinglytense. In April 1938, Wuhan University moved to Leshan, Sichuan Province. WangXinggong, President of Wuhan University, decided to appoint Tang Zibing andother five people to stay in Han Dynasty. In October, after the Japanese armyoccupied Wuhan, Tang et al. Evaded the French concession in Hankou, and WuhanUniversity became the headquarters of the Japanese army in the Central Plains.On campus, there are more than 100 cadres of the first Japanese regiment, whoseheadquarters are located in the College of Arts. The three academies of Arts,science and engineering are used by a large number of civil servants in theCentral Plains command of the Japanese army. The dormitories for professors areoccupied by senior Japanese officials. The dining room (the first canteen forcollege students) is upstairs and downstairs by the Japanese army fieldhospital. After the Japanese army occupied Wuhan University, Tang Zibing tookhis wife (Japanese) and the left behind personnel to negotiate with the Japanesearmy inside the University, demanding that the Japanese army strictly protectthe campus facilities of Wuhan University. The interviewee was the commander ofthe regiment, the great assistant of Yi chieftain wasteland. He said that theJapanese army "has no intention of destroying the non military facilitieswithout resistance. In particular, we should take good care of the plants andtrees on the campus of the high school. Second, if the troops are mobilizedfrequently, I can leave a message when I am stationed: the receiver still paysattention, and then I can visit again. "At the beginning of 1939, Chang et al.Learned that the Japanese army had changed its defense, and once again" theoriginal class members went to the campus to negotiate with the Japaneseauthorities. Once again, he asked the Japanese army to take good care of all thecampus facilities. This time, major general Takahashi, a civilian militaryofficer, was interviewed. Due to the lack of garrison, the campus has become theagency for handling the post logistics in Japan, and its attitude is more kind.Takahashi made it clear that "we should try our best to protect this culturalarea which is more beautiful than the sunlight and Hakone in Japan." he alsosaid: "only when the spring is bright and beautiful, we still need flowers andtrees to decorate it. We can plant cherry blossoms here from Japan to enhanceour mood." Then he led Tang to the College of liberal arts and told long thatthey were going to plant cherry trees in the future (now the cherry gardenavenue) to show that they had made up their mind to plant cherry trees everyday. Tang Zibing was not satisfied with the Japanese armys method of plantingcherry trees, because cherry trees are the national flower of Japan. He wantedto plant them in Wuhan University for a long time, but he didnt dare to opposethem publicly. So he came up with the suggestion that "plum blossom can beplanted at the same time" when planting Japanese cherry trees. On the surface,Takahashi objected to Tangs suggestion, saying only: "cherry seedlings are easyto get, plum seeds are hard to find. Next year, you can come to enjoy cherrytrees." in fact, he denied Tangs opinion. From Mr. Tangs recollection, we caninfer that Japanese cherry trees were first planted in Wuhan Tianxue in 1939.Takahashi planted no more than 50 Japanese cherry trees in that year, mainlydistributed on todays Tuoyuan Avenue. These cherry trees began to decay in the1950s. In 1957, the third management department of Wuhan University renewed theold cherry trees. In 1965, more than 50 cherry trees were planted in the area ofYingYuan Avenue in Wuhan University farm, and the variety increased greatly. Inthe 1970s, a batch of cherry trees were introduced into Wuhan University farm torenew the old cherry trees. In the 1980s, after the establishment of theGreening Committee of Wuhan University, a comprehensive and reasonable layout ofcherry trees on campus was carried out, and the planting area of cherry treeswas expanded, from Wang Zais new fourth teaching building, gymnasium, newsecond teaching building, through YingYuan Avenue and its broad area, biologybuilding, humanities Museum (i.e. Yifu Building), physics building,administration building, to new and old receptions Cherry blossoms have beenplanted in all schools, students second canteen and Wuhan University Hospital.According to incomplete statistics, there are at least 500 cherry trees on thecampus of Wuhan University. Sakura is a deciduous tree or small tree ofRosaceae. It has beautiful flower shape and is suitable for vibration beltplanting. The bark of cherry tree is smooth, purplish brown and glossy, withluxuriant branches and leaves and green ginseng, which can be used for plantingbeside pedestrian and vehicular roads. There are many kinds of cherry blossomswith their own characteristics. At present, there are several varieties ofcherry blossoms in Wuhan University. In addition to one or two exotic Dahongshancherry blossoms among the Japanese cherry blossoms updated in the 1950s, thisvariety also introduced a batch of mountain cherry blossoms from Shanghai in1973, also known as double petal cherry blossoms. The flowering period is laterthan that of Japanese cherry blossoms, with flowers and leaves in full bloom andvarious colors. At present, there are four kinds of cherry blossoms in WuhanUniversity: white, green, pink and scarlet. They grow luxuriantly and are cute.(2) In 1973, Japanese friends sent a batch of cherry trees to Premier ZhouEnlai. Premier Zhou once lived in Wuhan University, so the central governmenthad a lot of them

The Customs Department transferred the seedlings to Wuhan University forplanting. This cherry tree has white flowers and smaller ones. (3) The Japanesecall it "eight cherry trees". In 1983, a Japanese friend presented 100 cherrytrees to Wuhan University. Now they are in the growing period, with tightflowers, luxuriant leaves and colorful pink flowers. This kind of cherry enjoysa high reputation in Japan. (4) Zaoying (the name of the plant has not yet beenidentified). In early 1989, Wuhan University introduced 15 cherry trees fromYunnan and planted them on the road of Wuhan University Hospital It is also inthe opening period when plum blossom is strong and needs to be adjusted. Fromthe above, we can see that there are more than 10 varieties of cherry blossomsin Wuhan University, but the blooming period of some cherry blossoms is veryshort, generally only about 15 days, and the flowering period is not consistent.For example, early cherry usually blooms in early March every year; JapaneseCherry usually blooms from late March to early April; while double cherry anddrooping cherry usually bloom in early April. Due to the different florescence,the technical management is very particular. Cherry blossoms were originallyplanted in Wuhan University just to make the campus green for the teachers andstudents of Wuhan University to enjoy. Now it has changed a lot and become oneof the most important landscapes in Wuhan city. It is estimated that nearly onemillion Chinese and foreign tourists visit Wuda every year to watch cherryblossoms. In the eyes of Wuhan people, Wuda seems to be the only scenic spot towatch cherry blossoms, The relevant units of Wuhan city and the relevantdepartments of the central government also took advantage of the opportunity tohold various academic seminars, experience exchange meetings, sportscompetitions and other activities in Wuhan University, which increased thelively atmosphere of the cherry blossom period. The cherry blossoms of Wuda arenot only for Chinese and foreign visitors to enjoy, but also for breedingvarious cherry varieties for brother units to beautify the environment. In 1988,Wuhan University transferred 16 rare cherry trees to Central South University ofFinance and economics. These cherry trees were deeply loved by the teachers andstudents of the University. In 1991, Wuhan University transferred more than 100cherry trees of more than 10 varieties to the cherry garden of Yuyuantan Park inBeijing, which was also praised by the people of Beijing. At present, theGreening Committee of Wuhan University is stepping up the propagation of variousvarieties of cherry trees. In addition to meeting the needs of campus greening,it will also support units outside the campus to beautify the environment. Wefirmly believe that in the near future, the cherry seedlings of Wuhan Universitywill take root and blossom in more areas.

Cherry blossoms are native to the temperate Himalayas of the northernhemisphere, including northern India, the Yangtze River Valley of China, Chinese TaiwanProvince of China, Korea and Japan. It is the most abundant in southwestmountain areas of China and cultivated in North China. At the beginning of theAnti Japanese War, there were cherry blossoms in Wuhan University. According toTang Zibing (also known as Tang Shanghao), he graduated from the EconomicsDepartment of Wuhan University in 1934, then studied in Japan, and returned toWuhan University to teach in 1937. After the victory of the Anti Japanese War,he went to Chinese Taiwan, taught in various colleges and universities in Taipei, andnow lives in the United States). Mr. Li recalled that after Japan launched thebrutal war of aggression against China in 1937, it moved fiercely to centralChina, and the situation in Wuhan became increasingly tense. In April 1938,Wuhan University moved to Leshan, Sichuan Province. Wang Xinggong, President ofWuhan University, decided to appoint Tang Zibing and other five people to stayin Han Dynasty. In October, after the Japanese army occupied Wuhan, Tang et al.Evaded the French concession in Hankou, and Wuhan University became theheadquarters of the Japanese army in the Central Plains. On campus, there aremore than 100 cadres of the first Japanese regiment, whose headquarters arelocated in the College of Arts. The three academies of Arts, science andengineering are used by a large number of civil servants in the Central Plainscommand of the Japanese army. The dormitories for professors are occupied bysenior Japanese officials. The dining room (the first canteen for collegestudents) is upstairs and downstairs by the Japanese army field hospital. Afterthe Japanese army occupied Wuhan University, Tang Zibing took his wife(Japanese) and the left behind personnel to negotiate with the Japanese armyinside the University, demanding that the Japanese army strictly protect thecampus facilities of Wuhan University. The interviewee was the commander of theregiment, the great assistant of Yi chieftain wasteland. He said that theJapanese army "has no intention of destroying the non military facilitieswithout resistance. In particular, we should take good care of the plants andtrees on the campus of the high school. Second, if the troops are mobilizedfrequently, I can leave a message when I am stationed: the receiver still paysattention, and then I can visit again. "At the beginning of 1939, Chang et al.Learned that the Japanese army had changed its defense, and once again" theoriginal class members went to the campus to negotiate with the Japaneseauthorities. Once again, he asked the Japanese army to take good care of all thecampus facilities. This time, major general Takahashi, a civilian militaryofficer, was interviewed. Due to the lack of garrison, the campus has become theopportunity for Japan to handle the post logistics

His attitude is more amiable. Takahashi made it clear that "we should tryour best to protect this cultural area which is more beautiful than the sunlightand Hakone in Japan." he also said: "only when the spring is bright andbeautiful, we still need flowers and trees to decorate it. We can plant cherryblossoms here from Japan to enhance our mood." Then he led Tang to the Collegeof liberal arts and told long that they were going to plant cherry trees in thefuture (now the cherry garden avenue) to show that they had made up their mindto plant cherry trees every day. Tang Zibing was not satisfied with the Japanesearmys method of planting cherry trees, because cherry trees are the nationalflower of Japan. He wanted to plant them in Wuhan University for a long time,but he didnt dare to oppose them publicly. So he came up with the suggestionthat "plum blossom can be planted at the same time" when planting Japanesecherry trees. On the surface, Takahashi objected to Tangs suggestion, sayingonly: "cherry seedlings are easy to get, plum seeds are hard to find. Next year,you can come to enjoy cherry trees." in fact, he denied Tangs opinion. From Mr.Tangs recollection, we infer that Japanese cherry blossom was first planted inWuhan Tianxue in 1939

East Lake cherry garden, one of the three largest cherry garden in theworld, can be called the three largest cherry garden in the world together withHongqian cherry garden in Japan and Washington cherry garden in the UnitedStates. First of all, the garden covers an area of nearly 200 mu, and its gardenand architectural layout are exquisite, exquisite and high-grade. More than 5000cherry trees have been planted with 20 varieties, most of which are from Japan.Second, the garden adapts measures to local conditions, and combines Chinesegarden style and Japanese harmony garden style organically. Chinese and Japaneselandscape experts and aestheticians who have been here all give high evaluation.It can be seen that Japanese Cherry Blossom experts can not overestimate thatthe garden is one of the three largest Cherry Blossom gardens in the world. Theunique East Lake cherry garden east lake cherry garden is located in thebeautiful Moshan scenic area. The elegant Chinese garden and the heavy Japaneseharmony architecture are integrated into one, which can be described as the bestof the scenery. For example, the landmark "five tower" in the park is dignifiedand exquisite; the "Red Bridge" passing through the water, the "stream" withstrange rocks, the floating colorful "island in the lake", the extraordinary"Bird House" and the complacent "carp flag" all give visitors a relaxed andhappy sense of beauty. The area of the garden is large, the terrain isundulating, and the cherry trees are planted in pieces. The age of the trees isup to 40 years. There are many varieties and colorful. There are single petalsas bright as clouds, double petals as magnificent, and the colors are pink,water red, purple, white, etc. there are also drooping cherry flowers that arehard to see in other places. The early, middle and late varieties of cherryblossoms in the garden have a flowering period of more than 20 days, which makesup for the short flowering period of single cherry blossom and takes a long timeto appreciate. East Lake cherry garden becomes famous

Donghu cherry garden was built in 1978. In memory of Premier Zhou Enlai(the 78th anniversary of Premier Zhous birth), former Japanese Prime MinisterTanaka presented Deng Yingchao with 78 cherry trees. Deng Yingchao chose Wuhanas the planting site of the 78 cherry trees, which were planted on the Bank ofDonghu Lake and the South foot of Moshan mountain. In 1997, the Wuhan municipalgovernment invited Japanese experts to visit the site for many times and decidedto expand the East Lake cherry garden. In 1998, the East Lake Scenic AreaAdministration and the luao Bank of Japan jointly invested 15 million yuan inthe construction of the park. In March, the cherry blossom garden was opened towelcome guests. The construction of the park took nearly 30 years, but it is arecent year that it has formed such a scale and characteristics. Since theexpansion of the garden, through the careful design and hard cultivation ofChinese and Japanese experts (especially in recent years, more than 20 batchesof Japanese Cherry Blossom experts have come to the garden for technicalguidance and cultivation), the cherry trees in the garden have been able to growvigorously, making this years East Lake cherry garden "flower like sea, peoplelike tide".

Wuhan East Lake Moshan cherry garden is located in the southern foot ofMoshan near Meiyuan, covering an area of 150 mu, with 5000 cherry trees. Thefirst batch of cherry blossoms planted in the garden were presented to DengYingchao by former Japanese Prime Minister Kakuei Tanaka, and then transferredto Donghu by Deng Yingchao. The vast majority of cherry blossoms now are jointlyinvested and planted by China and Japan in 1998. Moshan cherry garden in WuhanEast Lake, Hongqian cherry garden in Aomori County, Japan and Washington cherrygarden in the United States are known as the three largest cherry capital in theworld. Moshan cherry blossom garden is centered on the five tower imitatingJapanese architecture, with Japanese garden style ponds, islands, streams,Hongqiao, niaoju and Doumen,

Even the management room and the ticket office are well-designed imitativeJapanese buildings. During the opening period of cherry blossom, the park willregularly play Japanese folk songs and provide many Japanese snacks. The wholescenic spot is full of Japanese customs. Walking into Moshan cherry garden inWuhan East Lake, thousands of cherry blossoms are blooming on the greenhillside. Breeze blowing, swaying flowers, falling flowers. The water shadow ofthe wooden pagoda is full of fragrance, which makes people linger in the springbreeze. It is understood that Moshan cherry garden, which was founded in 1979,now has more than 30 varieties, such as Yoshino Sakurai, Guanshan Sakurai, DadaoSakurai and Chuizhi Sakurai. The whole garden adopts Japanese style courtyarddesign, which has Japanese characteristics. In the cherry garden, there is apavilion called 78 Cherry Blossom Pavilion, which has 78 cherry blossoms. Itcommemorates the signing of the Sino Japanese Friendship Treaty in 1978.

Ladies and gentlemen

Hello everyone! Im the guide of snowflake tour group. You can call me XiaoZhao. I will lead you to a beautiful and spectacular Huashan.

Huashan is called Huashan because it is said in shuijingzhu that it lookslike a flower from a distance. It is also called Huashan because of the commonuse of "Hua" and "Hua" in ancient times and the accent of local people. Huashanis closely connected with Huaxia and is the symbol of the Chinese nation.According to Zhang Taiyan, a scholar of the Qing Dynasty, "Huaxia" and"Zhonghua" were named after Huashan. As early as in the book of history, thereare records of Huashan. In the records of history, it is also recorded that theYellow Emperor, Yao and shun all traveled to Huashan. Dozens of emperors, suchas Qin Shihuang, Han Wudi, Tang Taizong, Wu Zetian, and Tang Xuanzong, also wentto Huashan for large-scale sacrificial activities.

Huashan Mountain is one of the most famous five mountains in China, with analtitude of 2154.9 meters. It is located in Huayang City, Weinan City, 120kilometers east of Xian, Shaanxi Province. It is adjacent to the smooth WeiheRiver Plain and the roaring Yellow River in the north, and Qinling Mountain inthe south. It is a granite on the north side of Qinling ridge. With the changeof nature, Huashan is a national scenic spot.

"Everyone catches up with the team. Huashan Xiang is famous for itsprecipitousness and precipitousness, ranking first among the five mountains. Asthe saying goes, "Huashan has been a road since ancient times.". Along the way,you must pass through qianchizhuang, baichixia, Laojun plough, Shangtianti,canglongling and other extremely dangerous thoroughfares.

Look at this. This is Pinus armandii. Pinus armandii has yellow male coneswith several oval spatulate scales around the base Resin can be extracted fromtrunk, tannin extract can be extracted from bark, aromatic oil can be extractedfrom needles, and oil can be extracted from seeds.

I hope you can have a good day! Next time I will travel with you!

2016年导游工作计划精选

工作举措

1、加大旅游基础设施建设。加大对乡村旅游及农宿文化点基础设施建设力度。在实施农村基础设施、生态建设、乡村改造、环境综合整治等项目时，尽量向乡村旅游及农宿文化点倾斜。想方设法，争取项目，争取资金，加大基础设施建设，提升旅游承载功能，让游客玩得开心、住得舒心，吃得放心。

2、加强旅游参观学习力度。结合旅游农宿文化建设，加强旅游从业人员学习培训，举办旅游从员人员培训班，并组织相关人员外出参观学习，借鉴先进经验，逐渐提升我乡旅游业发展的整体水平。

3、加大旅游宣传推介力度。利用各种媒体，加大对旅游项目的宣传、推介、包装力度，扩大影响力，增强吸引力。大力营造适合农宿文化乡村旅游发展的社会环境，培育品牌、树立典型、加大宣传、引导带动乡村旅游的发展,促进农民增收。

金佛山位于重庆南部南川区境内，属大娄山山脉，金佛山又名金山，古称九递山，由金佛、箐坝、柏枝山108峰组成。总面积1300平方公里，风景区规划面积441平方公里，保护区面积522平方公里。主峰风吹岭海拔2251米，是大娄山脉最高峰，金佛山就如高昂的龙头雄踞在这条山系的北端。金佛山素为蜀中四大名山之一而闻名遐迩。“金佛何崔嵬，飘渺云霞间”是对它最美好的写照。每当夏秋晚晴，落日斜晖把层层山崖映染得金壁辉煌，如一尊尊金身大佛闪射出万道霞光，异常壮观而美丽，“金佛山”也因此而得名。金佛山属典型的喀斯特地质地貌，由于特殊的地理位置和气候条件，在古老的时代，缓冲了第四纪冰川的袭击。较为完整地保持了古老而又不同地质年代的原始自然生态，融山、水、石、林、泉、洞为一体，集雄、奇、幽、险、秀于一身，被国内外专家评定为极有开发价值的自然风景区。它以其独特的自然风貌，品种繁多的珍稀动植物，雄险怪奇的岩体造型，神秘而幽深的洞宫地府，变幻莫测的气象景观和珍贵的文物古迹而荣列国家重点风景名胜区和国家森林公园。

金佛山山势雄奇秀丽，景色深秀迷人。峰谷绵延数十条大小山脉，屹立100多座峭峻峰峦。狮子口、甄子山、指拇山、猴儿山、香炉山，天工玉成，惟妙惟肖;桥河坝、龙骨溪、八渡水、两河口、大垭口等深沟峡谷“一线天”，雄险奇绝;还有高耸屹立的鹰嘴岩、转转岩、穿鼻石、千佛岩、观音岩;还有形态栩栩如生的石林、石笋、飞来石、金鸡石、佛头石……

金佛山的天然溶洞星落棋布，以位于机身睡佛肚脐上的古佛洞最为著名，雄大幽深，洞中有山、有河、有坝，洞中有洞，层层交错;有钟乳倒垂，形态怪诞的烟云洞、大宝洞、黑风洞;还有传说七仙女坝留下的仙女洞;还有直下千尺，幽深险怪的金佛洞;还有老龙洞、明佛洞、桃源洞……故清嘉庆十一年，学者周伯寅在《前游金佛山祀》中写道：“奇则有蛟龙之宫，有仙圣之馆，有木石羽毛之异，有风雪雷雨之灵，而唯其险也，则往往为人迹所不能到此”。

金佛山气象及水体景观 金佛山风景秀丽、气候宜人，属亚热带湿润季风气候，具有冬短、春早、夏长，雨热同季、气候垂直变化明显的特点。炎热的夏季，南川城区常年平均气温为26。C左右，重庆市为28。C，而金佛山只有17。C左右。常年年均降雨量1400毫米，雨量主要集中在夏季。常年霜日26天，雾日260天左右。相对湿度年均90%。降雪一般从11月中旬至第二年3月。由于特殊的气候条件，时而云雾走、骤至，云海波涛翻滚，时而雨过天晴，云、雨、霞、雾、雪、风形成了独特美丽的奇光异彩气象景观，如金佛晚霞、白雾晴岚、柏枝红雨、金山残雪、金山云海、龙女抛珠……充沛的雨量，形成了许多优美的水体景观，著名的有常年水量恒定的“一碗水”，和闻声即断的石种泉，以及飞流直下三千尺的龙岩飞瀑、水花岩瀑、三层瀑。似银河落九天，宛如缕缕飘带争放异彩。山青水秀，溪流纵横;小桥流水，倩影波光。有著名的出现在同一水体断面上的冷、温、烫三泉。

金佛山动物资源丰富的植物资源，养育了野生动物150种，亚种113种。其中有珍惜禽兽37种，约占四川省保护动物55种的67.2%，为全国保护动物种类总数的22%。属国家一级保护动物的有金钱豹、华南虎、龟纹豹、红腹角鸡、黑叶猴等10种;二级保护的有猕猴、穿山甲、毛冠鹿、林麝、黑熊等11种;三级保护的有小灵猫、朱雀、太阳鸟、金画眉、橙足鼯鼠、南狐等15种。金佛山古老原始的地质、自然资源、温润的气候条件，创造和繁衍了无数珍贵的生灵，是一座品种繁多，珍稀集中的生物宝库。植物群落由于地势高差大，呈垂直成带分布，亚热带针叶林、针叶与阔叶混交林、落叶阔叶与常绿叶林、原始森林、平竹林、灌丛、草甸均有特殊风貌;古稀植物呈区域性分布，组成罕见的古稀植物群落景观，层次分明，高大乔木林下是10万亩方竹林及各类灌木丛，蕨藓遍步，春末夏初百卉争艳，繁花似锦。现经有关专家查证的植物资源有5000多种，其中古生植物250余种，特有植物136种，稀有濒危植物82种，珍稀植物52种。列为国家一级保护的有四中，二级保护的有18种，三级保护的有30多中。银杉、方竹、大叶茶、杜鹃王、古银杏合称“金山五绝”，银杉为第四纪冰川袭击后幸存的植物大熊猫，华夏独有，异常珍贵。方竹笋肉厚脆嫩，是佐餐的美味山珍，远销海外。20xx多株古生大茶树证明了我国巴蜀是世界茶叶的起源地。杜鹃王高12米，胸围近4米，三人合抱，是世界上名副其实的杜鹃花王。金佛山灌木、乔木杜鹃花33种，30多万株。古银杏高26米，胸围11.6米，老态龙钟，当地人称“白果娘娘”。珙桐、粗榧、小虫草誉为“金山三宝”。人参、竹米、天竺黄则为“金山三精”。

北京长城英文导游词

The Great Wall, like the Pyramids of Egypt, the Taj Mahal(1) in India and the Hanging Garden of Babylon(2), is one of the great wonders of the world. Starting out in the east on the banks of the Yalu River in Liaoning Province, the Wall stretches westwards for 12,700 kilometers to Jiayuguan in the Gobi desert, thus known as the Ten Thousand Li Wall in China. The Wall climbs up and down, twists and turns along the ridges of the Yanshan and Yinshan Mountain Chains through five provinces-Liaoning, Hebei, Shanxi, Shaanxi, and Gansu--and two autonomous regions--Ningxia and Inner Mongolia, binding the northern China together.

Historical records trace the construction of the origin of the Wall to defensive fortification back to the year 656 B.C. during the reign of King Cheng of the States of Chu. Its construction continued throughout the Warring States period in the fifth Century B.C. when ducal states Yan, Zhao, Wei, and Qin were frequently plundered by the nomadic peoples living north of the Yinshan and Yanshan mountain ranges. Walls, then, were built separately by these ducal states to ward off such harassments. Later in 221 B.C., when Qin conquered the other states and unified China, Emperor Qinshihuang ordered the connection of these individual walls and further extensions to form the basis of the present great wall. As a matter of fact, a separate outer wall was constructed north of the Yinshan range in the Han Dynasty(206 BC--1644 BC.), which went to ruin through years of neglect. In the many intervening centuries, succeeding dynasties rebuilt parts of the Wall. The most extensive reinforcements and renovations were carried out in the Ming Dynasty (1368--1644) when altogether 18 lengthy stretches were reinforced with bricks and rocks. it is mostly the Ming Dynasty Wall that visitors see today. The Great Wall is divided into two sections, the east and west, with Shanxi Province as the dividing line. The west part is a rammed earth construction, about 5.3 meters high on average. In the eastern part, the core of the Wall is rammed earth as well, but the outer shell is reinforced with bricks and rocks. The most imposing and best preserved sections of the Great Wall are at Badaling and Mutianyu, not far from Beijing and both are open to visitors. The Wall of those sections is 7.8 meters high and 6.5 meters wide at its base, narrowing to 5.8 meters on the ramparts, wide enough for five horses to gallop abreast. There are ramparts, embrasures, peep-holes and apertures for archers on the top, besides gutters with gargoyles to drain rain-water off the parapet walk. Two-storied watch-towers are built at approximately 400-meters internals. The top stories of the watch-tower were designed for observing enemy movements, while the first was used for storing grain, fodder, military equipment and gunpowder as well as for quartering garrison soldiers. The highest watch-tower at Badaling standing on a hill-top, is reached only after a steep climb, like "climbing a ladder to heaven". The view from the top is rewarding, hoverer. The Wall follows the contour of mountains that rise one behind the other until they finally fade and merge with distant haze. A signal system formerly existed that served to communicate military information to the dynastic capital. This consisted of beacon towers on the Wall itself and on mountain tops within sight of the Wall. At the approach of enemy troops, smoke signals gave the alarm from the beacon towers in the daytime and bonfire did this at night.

Emergency signals could be relayed to the capital from distant places within a few hour long before the invention of anything like modern communications. There stand 14 major passes (Guan, in Chinese) at places of strategic importance along the Great Wall, the most important being Shanghaiguan and Jiayuguan. Yet the most impressive one is Juyongguan, about 50 kilometers northwest of Beijing. Known as "Tian Xia Di YI Guan" (The First Pass Under Heaven), Shanghaiguan Pass is situated between two sheer cliffs forming a neck connecting north China with the northeast. It had been, therefore, a key junction contested by all strategists and many famous battles were fought here. It was the gate of Shanghaiguan that the Ming general Wu Sangui opened to the Manchu army to suppress the peasant rebellion led by Li Zicheng and so surrendered the whole Ming empire to the Manchus, leading to the foundation of the Qing Dynasty. (1644-1911) Jiayuguan Pass was not so much as the "Strategic pass Under the Heaven" as an important communication center in Chinese history. Cleft between the snow-capped Qilian Mountains and the rolling Mazong Mountains, it was on the ancient Silk Road. Zhang Qian, the first envoy of Emperor Wu Di of the Western Han dynasty (206 B.C-24 A.D), crossed it on his journey to the western regions. Later, silk flowed to the west through this pass too. The gate-tower of Jiayuguan is an attractive building of excellent workmanship. It has an inner city and an outer city, the former square in shape and surrounded by a wall 11.7 meters high and 730 meters in circumference. It has two gates, an eastern one and a western one. On each gate sits a tower facing each other. the four corners of the wall are occupied by four watch towers, one for each. Juyongguan, a gateway to ancient Beijing from Inner Mongolia, was built in a 15-kilometer long ravine flanked by mountains. The cavalrymen of Genghis Khan swept through it in the 13th century. At the center of the pass is a white marble platform named the Cloud terrace, which was called the Crossing-Street Dagoba, since its narrow arch spanned the main street of the pass and on the top of the terrace there used to be three stone dagobas, built in the Yuan Daynasty(1206-1368). At the bottom of the terrace is a half-octagonal arch gateway, interesting for its wealth of detail: it is decorated with splendid images of Buddha and four celestial guardians carved on the walls. The vividness of their expressions is matched by the exquisite workmanship. such grandiose relics works, with several stones pieced together, are rarely seen in ancient Chinese carving. The gate jambs bear a multi-lingual Buddhist sutra, carved some 600 years ago in Sanskrit(3), Tibetan, Mongolian, Uigur(4), Han Chinese and the language of Western Xia. Undoubtedly, they are valuable to the study of Buddhism and ancient languages. As a cultural heritage, the Wall belongs not only to China but to the world. The Venice charter says: "Historical and cultural architecture not only includes the individual architectural works, but also the urban or rural environment that witnessed certain civilizations, significant social developments or historical events." The Great Wall is the largest of such historical and cultural architecture, and that is why it continues to be so attractive to people all over the world. In 1987, the Wall was listed by UNESCO as a world cultural heritage site.

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2016导游工作计划范文1000字

一.大学毕业后的十年总体规划

时间:至2019

美好愿望:成为一名优秀的导游人员

职业方向:全陪

总体目标:高级导游

已进行情况:准备进行国家导游资格证考试

二、分析自身条件

我就度于大连职业技术学院，涉外旅游专业。尽管还没有太多暷资历，但是也有一些工作经验，因为我会利用节假日出去实习、进一步对导游专业的学习，也经常出去做兼职，职业是大连地方带有人员。我是个性格开朗，活泼的人。为人热情，易于相处、且超级热爱各地的美丽山水，喜欢结交朋友。自我感觉我是适合导游这项工作的，而且我易于相处，所以也会成功的成为译名优秀的导游人员。

三、确定职业目标

(一)职业理想：

以为我的家乡就是一个美丽的旅游县城。所以贶环境的影响，很小的时候我就有一个理想，那就是成为一名优秀的导游员，让更多的人爱上我的家乡，来我的家乡观光旅游。为家乡奉献自己的一点力量。随着时间的推移，我不仅对家乡的美景爱恋，而且爱上了所有拥有美丽景色的地方。现在我的目标就是成为一名优秀的导游人员。我不濚要把祖国的文化、风情、美景送给大家，还要让游客对我国的文化、历史有更深的了解，还希望让外籍人民对中国更更深的了解，让他们也爱上钜们这个有着悠久文化历史，幅员辽阔的东方国度人。希望可以棦扬文明，让世界人们了解我们的祖国。

(二)职业理想须具备的条件：

导游是一个高级服务的职业，是传播文化，交流文化，推进全民之间交流的重要渠道。有句话说“要看祖国河山美不美，全靠导游一张嘴。”导游在现代服务业也有着重要的作用。导游在现代旅游产业与旅游服务的诸多要素中，导游人员是最直接的一线服务人员，也是代表单位甚至地方的“窗口”形象，这就为我们这些未来的导游人员提出了更高的要求： 高尚的情操、强烈的爱祖国爱家乡的情感、 深厚的文化底蕴、娴熟的业务知识。当然必要条件需要有国家导游资格证书，旅行社的委派和一颗热爱祖国，热爱导游服务这项工作的心。

四、规划发展阶段：

在我们整个职业生涯中，我们不能从刚最开始就可以明确自己的目标，褪成整个规划。当然也没有一个人能马上确切地做好。因为各个因素都是可变的，往往在一个小细节上的不同选择都会影响到整个职业生涯的走向。因而，需要细分职业生涯，将它分成若干个阶段，每个阶段都要提前作好相应的规划。生活每天都在不断的变化，规划也不是一成不变的，要根君实际情况作一定的调整。 因此，我认为作好规划，第一步应该考虑我想要的工作上什么，本身适合做什么。第二要考虑到我的知识水平，我所涉湴的领域。这样全方面考虑后作出的职业生涯规划才会成功。当然现在学习好专业知识是我的基础，明确这个目标后，就可以再进行规划，我主要分四个阶段来规划自己的发展。

1、探索期(正式工作前)：

因为本身专业对口这一大前提，我就读的是涉外旅游鳕业，所以我会在大学在课的时候丰富我的知识，提高自己的素养，培养语言表达能力，目标就是拿到全国导游资格证书。虽然离国导考试还有一栁时间但我会努力争取一次性通过。 报考导游员资格证书的内容包括《辽宁导游》、《导游基础》、《导游时务》、《导游政策与法规》和口试几个部分，内容涉及广泛，包括地理，历史，民俗，宗教等等。现在旅游作为朝阳产业，近年来报考导游资格证的人数也逐渐增多，竞争也越来越激烈，但是正是这个风口浪尖，我会通过努力达成我的愿望，作一名成功的导游，像人们介绍我所知道的知识。

2、职业前期(立业)

毕业之后我会应聘为一名导游人员，无论工资多少，我首先都会尽力学习，像前辈们学习经验。我最终的目标是成为一名优秀的导游人员。在这之前我会不断锻炼自己提高自己，适应这个现在还不算熟悉的社会。在职期间我会做好分内工作，和同事领导之间处好关系。做好旅行社所分配的所有事项，并积极完成任务。尽量避免事故和不愉快的发生。当然我还会做些挑战性的工作，争取在两三年间达成目标。一点点从专职导游做到兼职导游，这样我会有时间做些别的我喜欢的事情。

3、职业中期

职业中期，有是职业的高峰期。那时候的我们需要更娴熟技能，以及精湛的社交能力。我会乐于或者说是疯狂爱上我的职业。那时我会是工作中的佼佼者。当然还没有家庭的约束，我会奋力几年。

4、职业晚期

在成家之后我就会只干干兼职导游了。因为我是个家庭为重的人。但我不会放弃自己曾经热爱的事业。我会总结经验，把自己的工作经历传授给我的徒弟，让他们完成我那时侯的愿望。

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Yuanmingyuan was first given the emperor kangxi emperor four children zhen(namely later became the yongzheng emperor) garden. After kangxi reign in 1707,1957 namely the garden has already begun to take shape. In November, emperorkangxi had visit yuanmingyuan touring. Yongzheng emperor throne in 1723 years,expand the original give groves and co-using in park south the legitimate templeand the often main hall and cabinet, six, be the value, royal to "avoid room ofanti-smoking activists". Baiken Emperor qianlong of yuanmingyuan in 60 years,all day, right, fix China heaped FeiYin million move stone, water. He inaddition to local building, rebuilding yuanmingyuan outside, and in tight eastneighbour new-built changchun garden, in southeast adjacent into adas springpark. To qianlong thirty-five years namely 1770, the pattern of three parks yuanMing basically formed. For the main jiaqing programme for repairs and adasspring park, make it become one of the main YuanJu places. Light toward, statedeclines, insufficient resources, but rather WanShou, fragrant hill, YuQuanwithdrawal "three mountain" display, summer and jehol ", still not to abandonthe mulan hunting three yuan Ming rebuilding and decoration. Garden.

Yuanmingyuan is artificially created the magnificent, at a scale of largegarden scenery. Daniel flat rockery garden buildings, water, refined wide planttrees flower. Hill, twists and turns in staccato water and sung, curve gallery,chau island, bridge, will be broad levees space divided into size more than 100landscape encircle, interest in different scenery group. Park surface accountedfor about three garden area, in four tenths of a flat-surface artificiallydigging by water, medium and the flow of periodical entangles for a completeseries of river water lakes. Park and compose fold have greatly small 250, andcould be combined with water, water for water turn, mountain mountain live,constitute the mountain after water transfer, folds of garden space. Make wholegarden like the jiangnan YanShui blurred, it was really a feast: is for thepeople do, wan since opening day.

Yuanmingyuan reflected ancient Chinese gardening art essence, was the mostoutstanding a large garden. The emperor said it: "real dead mecca of spirit,emperor and land area, without more than this to swim." But in world garden inarchitectural history also occupies an important position. Its fame spread toEurope, known as "million the garden of." garden France the maisonde Victor Hugoin 1861) have such assessment: "you just imagine that is an makes popularfeeling appealing, as the moon as buildings, castle fertilizing (refers toyuanmingyuan) is such a building." People often say: Greece have pat farmingtemple, Egypt have pyramids, Rome had a Summer Palace, Oriental collosieum. ""this is a stunning incomparable masterpiece".

旅行社导游个人工作总结【三篇】

篇一

“导游”工作给我的生活带来了许多快乐，却也让我知道，“导游”不是一项简单的工作，与其他职业有一个显著的不同，那就是你必须与客人近距离接触，这自然使我们对服务的感触比一般人深刻。从某种意义上可以这么讲，导游职业的无穷魅力正是源于我们对服务的感知和热爱。

通过几个月的工作实践，我深深的体会到，取得了导游证，并不代表你就永远是一个合格的导游员，而是要不断的的学习、充实、提高。在旅游者的眼中，导游员应该是无所不知的“万事通”。导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工的前提。作为一个导游员就要“与时俱进”，永远保持积极的求知欲，以适应社会进步和发展的需求。更重要的是。我们自己千万不敢把自己当成“万事通”，要保持谦虚谨慎的态度，要切记“学海无涯”、“学无止境”，“人外有人，天外有天”，“三人行，必有我师”。

要时刻牢记导游的职责，认真学习《导游人员管理暂行规定》、《中华人民共和国国家标准导游服务质量》，努力的实施好旅游计划，作好联系、协调、讲解等服务工作。坚持“宾客至上、服务至上、为大家服务、合理而可能”的四大服务原则细致、热心、周到的作好导游服务工作。也就是一切工作以旅游者为出发点，以服务为出发点，时刻考虑旅游者的利益和要求，绝不能拒绝游客的合理合法要求。服务过程中要坚持“为大家服务”的原则，不能有亲疏之分，厚此薄彼，而应对每个游客都热情、周到、友好、尊重，不偏不倚、一视同仁;要坚持“合理而可能”的原则，在旅游服务过程中，要时刻关注游客的情绪变化，耐心倾听旅游者的意见、要求，冷静分析、仔细甄别，合理又能实现的，就努力的去做，如果没有作好或是已经错过机会，就想办法及时弥补，以求限度的达到游客的满意。

导游讲解服务是整个旅游服务活动过程中极为重要的一个方面，在导游讲解过程中，我认为“准确、清楚、生动”三者相辅相成，缺一不可.

首先“准确”是首当其冲，至关重要的，在讲解过程中牢记“一伪灭千真”的教训，切忌胡编乱造、张冠李戴、信口开河，这样会使游客有被蒙蔽、愚弄的感觉，会引起游客的反感、责备。旅游者在旅游活动中“求知”是重要的内容之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望。

其次，“清楚”是关键，在导游讲解中，清楚、简洁流利的语言表达，是导游语言科学性的又一体现。口齿清楚、言简意赅、措词恰当、组合相宜、层次分明、逻辑性强，避免使用生僻的词汇和滥造词汇，这是导游讲解基本的要求。

另外，“生动”是调和剂，是创造旅游团队和谐气氛的重要手段。如果讲解过程中，语言平淡无奇，象和尚念经似的单调、呆板，会是旅游者感到索然无味，在心里上产生不耐烦或厌恶的情绪;而生动形象、幽默风趣、妙趣横生的讲解能够创造出美的意境，可调整旅游者乐观的心态、欢乐的情绪、浓郁的游兴，创造的是一种和谐、欢乐、积极、高昂团队气氛，给人的是一种美的享受。

篇二

时间过的真快，又到年中了，作为导游员的我似乎还没能回味过来这半年的滋味，适应这季节的变化，但是，时间不等人，日月老人将要给20xx年画上句号了。我所从事导游工作，又经历了一个年头了，我喜欢这个工作，不论苦辣酸甜，我总是一个“乐”字。

在导游年审培训的会议室里，原省旅游协会副会长刘祖翼现场为我们授课，他从旅游与文化的融合、芜湖旅游的发展前景和导游人员的素质要求等方面进行了精彩讲解!

导游是旅游业不可缺少的组成部分，它是旅游业的灵魂，是旅行社的支柱。某种意义上来说，导游人员是一个地区形象的体现，也是了解一个城市的窗口。

导游是什么?用原省旅游协会副会长刘祖翼的话来说，导游的言谈举止、素质修养不仅直接反映出一个城市精神文明的素质修养，而且也折射出一个城市旅*业的品质建设。半城山半城水是芜湖的一道美丽风景线，而导游是向中外游客传达城市形象的使者，是一个城市的名片。“一名真正的导游员，就是一个城市的形象大使。我们希望可以借助各种大赛和培训，发现和培养出更多的优秀导游人才，进一步提升导游素质，推进芜湖旅行社行业品质建设，推动旅行社行业转型升级，使之成为中国优秀城市——芜湖一张亮丽的城市名片。

同时呢，他也说由于媒体长期以来对个别导游出现不规范行为的报道过于频繁，对旅*业造成了较大的负面影响，从而使旅客积累起对导游的不信任感。导游队伍到自身形象的重要性，要自立、自强、自爱、自信。媒体的监督是一件好事情，相信随着市场的规范，企业的成熟，导游的形象也会逐步得到认可。同时，社会和旅游企业也要逐渐提高对导游的认识，因为导游是人才、是生产力、是效益。只有吸引优秀人才的加入旅*业才能实现可持续发展。中国已经是一个旅游大国，将要成为旅游强国，中国导游将成为一个高尚的职业，这不是因为导游收入多，而是因为导游的阅历和学识高，因此即要保证导游的权利和利益，同时也要对导游的责任提出要求。

市旅游局助理调研员郑金兰同时也出席了开班仪式并且讲话。针对现行的导游培训内容方法单一、管理滞后不能适应新形势下旅游业发展的实际，她对今后的导游培训工作提出明确的要求。一是改革现行的导游培训方法，更新培训内容，提高培训质量，使导游培训工作更加规范化、制度化。通过不断加强对导游人员的职业道德、职业纪律教育和规范的培训考核，提高导游人员的思想素质和职业道德水平。二是重视导游人员的日常培训。旅行社应充分利用淡季对本单位导游人员进行集中培训，建立本单位导游人员日常培训档案，并在年终将本年度开展导游人员日常培训情况，包括培训时间、培训形式、培训内容、参加人数、考核情况上报市旅游局，作为导游年审和旅行社考核重要指标。三是导游人员要加强自身建设，平时要注重学习，以自学为主，注意理论联系实际，加强自身修养，要珍惜每一次的培训。

从懵懂到认知，掐指一算做兼职导游已有3年时间了，其间有酸也有甜。曾经试图放弃，却有千般理由选择继续。“导游”这个词曾经给了我很多兴奋的联想：带着来自五湖四海的朋友穿梭在神州大地!古老的皇城;美丽的西双版纳;神秘的原始森林„„在那些另人向往的地方与客人们一起放声歌唱!细细去品位，去遐想，去感受这些可能让人终身难忘的时刻!尽管这些并未全部实现!尽管工作当中遇到很多困难!但它却丝毫不影响我对导游工作的热诚!

通过这次导游年审培训让我学习到了怎样处置问题，面临问题时要临危不乱，以下是我的大致小结：

1、熟习线路：团前准备一定要充分，线路熟记于心，多讨教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才干万无一失。

2、效劳工作要热心，认真：特别是旺季，一定要提示旅游留意事项，方可做到防患于已然，有时一句话就能带来意想不到的效果，如旅游安全问题，旅游留意要守时等等，主要防止问题呈现的时分游客产生心情上的不满。导游若在事前有个铺垫，效果就会好很多。

3、留意和谐工作，布置好游客的同时，也要妥善处置好客人，司机，地陪旅游社和景区的关系。

4、导游要以不变应万变，呈现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就必定了你必需在客人面前临危不乱，及时果断的处置问题，如发作不测情况也要学会晤机行事来妥善处置。

5、书到用时方恨少，导游所知道的学问必需普遍，因此要不时的学习，给自己充电。每次带团回来也要及时的总结经历，积聚阅历。

6、维护旅游社的信誉同时也要维护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到不测问题时，客人也会尊重和理解你和旅游社的布置。

7、最后，要及时处置客人遗留的问题，导游本身是一个效劳行业，不只仅是满足客人的需求，但不同的人也有不同的心理，你的决议不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会处置不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的阅历都看成是第一次来认真对待!“路漫漫其修远兮”或许可以回头看看留下的脚印。年轻的我要不时的通知自己“反动尚未成功，同志仍需努力”!，困难阅历了，但阅历却留下了。带团总是不可避免要遇到三多(人多，车多，压力多)，作为导游就要做到三心(多一份认真，多一份留神，多一份诚心)

认真：旅游景点环境杂，作为导游比平常要更多一份认真眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提示客人离队。

耐烦：在旅游之前必需将团队的旅游之前必需将团队的旅游道路，集合时间地点再三强调，以防客人一旦走失可以疾速离队。初到一地大家充溢新颖感会不停“单溜”，这时导游要耐烦而疾速的劝客人离队。

诚心：带团随时随地会发作突发事情，导游要用一百分的诚心去处置，事情终会得以化解。

我付出，我努力!相信“一份耕耘，一份收获”!

导游职业与其他职业有一个显著的不同点，那就是你必须和客人朝夕相处!这自然使我们对服务这个次的感触比一般人多一些!从某种意义上讲：导游职业就是服务行业的极端!日本导游被成为‘无名大使’，新加坡导游是‘非官方大使’，美国导游叫‘祖国的镜子’，我国导游员被称为‘民间大使’。正由于导游有着如此高的评价和重要的地位，使的导游工作更容易犯错误!所以我们必须严格要求自己，要本这一颗平常心，才能让我们在这个工作岗位上问心无愧!展望新的一年，我将用更多的热情和努力，克服自己的缺点，总结工作中的经验，去学习、去进步，努力让自己做的更好。

篇三

一、以导游为荣，以工作为乐

根据旅行社的安排，作为导游员的我，带团是我的首要任务。这几年，带过的旅游团队数量已经记不清了，留在我感觉里的是----忙和乐。刚丛云上飞下来，又从水上漂过去;才听罢火车的汽笛声，又闻见了汽车的马达响;才听罢东北的二人转，又尝到了新疆的哈密瓜;才欣赏桂林山水的秀美，又看到“大漠孤烟”的壮阔。夏令营孩子们欢快的歌声，夕阳红老人们幸福的笑脸，盛世北京和谐的音符。还有华西村人美好的蓝图，南街村人不懈的追求……。这一切经常在我眼前浮现，是我深深的感受到了我工作的意义所在，从心里热爱导游这一工作。

二、学理论、学知识

从业多年来，我一直严格要求自己，作为一个国内专业导游人员，我时刻牢记着热爱祖国、热爱人民、热爱祖国几千年的优秀文化，认真学习党的各项政治政策、经济政策、学习党在新的历史时期的主要理论，用来武装自己的头脑，在思想上紧跟形势，努力是自己成为具有优秀道德品质，高尚职业情操、遵纪守法，尽职尽责的导游员。积极参加省市旅游局组织的培训班，认真学习导游知识、导游业务;业余时间细心学习《汉语言文学知识》、历史地理文化知识、《心理学》、《公共关系学》、《政策法规》，认真阅读相关的经济知识、社会知识、旅游知识，在学习中坚持勤动眼，大量的阅读有关景区、景点的资料和有关风光民情的书籍;勤动手，把读到看到的相关资料、甲篇名作、经典名句都分类整理，以丰富自己的学识，增加自己的见闻。

三、学技能、多实践

导游工作是一个知识密集型和高智能的服务工作，除了要求导游员要有广博的知识外，还需要导游人员具备高超的技能，如讲解能力、组织能力、人际关系能力、分析能力、解决问题能力。而讲解能力是首当其冲的，常言说“大好河山有多美，全凭导游一张嘴”。游客出游，“求知”是愿望之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望，我们才会得到游客的尊重和敬佩，这是顺利完成旅游计划的重要前提。其次，整个旅游活动是一个有组织的，需要和饭店、宾馆、景点、交通等相关的企业和个人来打交道，它牵扯到社会生活的方方面面，因此上，要求我们导游员要有相当的组织能力和协调能力。

再其旅游活动的主体是人，而人的构成又是复杂的，旅游者来自不同的社会阶层，从事着不同的职业，文化层次高低不等，性别年龄各不相同，兴趣爱好因人而异，身体状况不尽相同。这就要求我们导游员必须学会处理人际关系，学会善于和各种人打交道。在旅游过程中各种各样的情况都有可能出现，个各种各样的问题可能随时发生，这就要求我们要学会独立分析的能力和独立解决问题的能力。

在实际工作中，我十分注重留心学习，在实践中不断的总结和提高自己的业务水平。时时提醒自己“勤动口”，向专家请教先进的经验和方法，向同事学习、向民间学习、向旅游着学习，以丰富自己的学识;“勤动腿”，常言说，读万卷书，不如行万里，勤跑、多动增加自己的阅历，在实践中巩固学到的知识;“勤动眼”，大量的阅读有关旅游方面的书籍、查阅有关风光、风情、民俗的资料;“勤动手”，眼过千遍，不如手过一遍，把看到的、听到的、学到的知识和方法，经验和技巧都动手一一记录下来;“勤动脑”，在动口、动腿、动眼、动手的基础上，善于动脑，把学到、收集到、看到的名作甲篇、知识经验都分类整理，结合自身的特点，取精去糟，最终形成自己的风格和作风。也就是说，在工作实践中逐步的总结，不断的提高自己的业务技能和服务水平。资深导游上半年个人工作总结

四、几点带团的方法

1、掌握好游览的节奏。

孙子曰：“水无常形，兵无常式”，这一点运用到带团工作中也是十分的确切。在带团过程中，我们导游员除了丰富的知识，生动形象的语言来为游客作好讲解服务外，更要学会掌握和控制旅游过程中的节奏问题。因为旅游者的年龄、体质不同，情趣爱好不同，情绪不同，一个人一天会有多种情绪的变化，做为导游员要随时掌握游客的这些现象，在实施旅游计划中要作到“有张有弛，劳逸结合”，根据团队的实际情况安排有弹性的活动日程，努力是旅游过程既丰富多彩，又松紧相宜，让游客在轻松愉快的活动中获得限度的满意的、美的享受。

“有急有缓，快慢相宜”，在具体的旅游过程中，要视具体情况控制好游览的时间、速度，根据游客的年龄构成，对老年人要走的慢一些，讲的慢一些，尽量减少剧烈活动的项目，要学会适合老年人的习惯语言，交流方法;对待年轻人，可以走的快一些，讲的节奏快一些，适当的安排一些年轻人喜爱的活动项目;对待青少年，在游览的过程中要注意寓教与乐，要更多的把旅游和学知识结合起来，同时适当的安排一些适合青少年的娱乐活动。总之，导游员就是旅游活动的“导演”根据不同的团队，从实际情况出发，安排好、组织好旅游活动，是旅游者获得乐趣和享受，这才是一次成功的导游活动。

2、处理好几个关系。

即强弱关系、多数与少数的关系、劳逸关系。在实践中我们都知道，一个旅游团队，它的人员组成是比较复杂的，有身体好的，精力充沛的，希望速度快一些，活动量大一些，而年老体弱的则希望从容轻松，不愿意太紧张、太劳累。这时我们就要根据实际情况分别予以对待，按照旅游者的体质、年龄划分成相应的小团体，讲明白游览的路径、集合的地点、时间，全陪导游和地接导游互相配合，或前后或穿梭在各小团队之间，对年老体弱的要重点照顾。这样既尊重了旅游者的愿望，又是他们各得其所，各取所乐。在游览过程中经常会出现对日程安排意见不一致的现象，这是由于旅游者审美观点、兴趣爱好不尽相同所造成的，是一种正常现象。

一般情况下本着求同存异的原则，寻找大家都喜欢、乐意的共同点，形成统一的选择，这是最理想的解决方法。如果共同点不容易找到，则要实事求是的给游客说明情况，请团队领队或德高望重的人物进行协调，寻找合理而可能的变通办法，动员意见不同的各方相互作出让步，本着少数配合多数的原则是旅游活动继续顺利的进行。当然在旅游过程中处理好劳逸关系也是十分重要的，疲于奔命，象行军拉练一样的旅游会使游客的产生不愉快的情绪，必定回影响旅游者的游兴。我们要合理安排日程，兼顾游览、娱乐、购物、休息，力争让游客在各方面都得到满足，从而游客对旅游服务工作的满意度。作为导游员，在带团过程中处理好了这几个关系，就能带出一个和谐欢乐的旅游团队，成功的完成一次旅游活动。

3、多沟通、交朋友。

沟通要从了解做起，旅游者的性格大致分为两大类：外向型、内向型。外向型的活泼、爱交际、喜讲话、多点子、热心肠，另一面又急躁、好动、好胜、散漫，这类人好沟通，但不稳定。内向型的稳重、冷静、有主见、情绪稳定，另一面少言、孤傲、忧郁，这类人不易沟通，但却很重感情，一但认可你不会轻易改变。作为导游要通过观察、交流了解游客，正确的区分客人的性格类型，采用灵活的方法，因人而异，适时适宜的进行沟通，随时观察游客的情绪变化，及时调整策略方法，始终保持和谐欢乐的团队气氛。

在旅游活动中，导游和旅游者不仅是服务与被服务的关系，更是合作伙伴，只有游客的通力合作，旅游活动才能顺利进行并达到良好的效果。为此，一个很好的方法就是导游和游客真诚的交朋友。交朋友要从尊重对方做起，把主动服务、真诚服务、热心服务、周到服务贯彻始终，从小事做起，与细微处显真诚。和游客交朋友，要有一颗平常的心态和包容的心态，和游客建立平等的关系，不能厚此薄彼;导游员和游客相处时不要争强好胜，满足一时的虚荣，作嘴巴上的胜利者，要保持融洽的气氛，建立“君子”式的朋友关系。资深导游上半年个人工作总结

以上是我从事导游服务工作实践中的一点体会，总结出来，以便在以后的工作中进一步的改进和完善。今后仍要不断的学习旅游知识，努力提高自己的业务技能，提高为游客服务的水平，为旅游业的发展作出自己的贡献。

精选导游工作计划优秀范文

我在公司领导及各位同事的支持及帮助下，顺利完成了公司每次分派的带团任务。尽自己最大的努力做好每一个景点的讲解工作，争取能达到游客百分之百的满意，为三元国际旅行社的声誉;以及未来的发展，贡献着自己的力量。在新的一年里，我的工作计划如下：

1.在带领旅游团游览景点过程中，不再只是单一的讲解景点历史，而是结合天津近几年的发展概况，及未来发展计划系统讲解给游客，进而展现一个近代与现代相结合，高速发展中的天津市。

2.加深与游客的交流，在最短的时间内融入到游客当中。并像陪伴家人一样对待全团每一位游客，尽量满足游客所提出的要求，虚心听取游客的建议，以最好的服务让每一位游客开心而来满意而归。

3.在旅行社规定范围内，为我社及个人争取最大的经济效益。

4.在工作过程中，不断的像我社同事及其他旅行社导游学习，借鉴先进的带团模式，充实自己文化修养，进而提高自己的业务能力。

5.在接到社里分派接团通知的情况下，提前做好行程计划，与全陪或领队及时沟通，以便在第一时间掌握本次团队的第一手资料，从而更好的安排时间与行程，以避免因沟通不及时导致的时意外状况的发生，而导致游客的不满。

Today, we will visit Huashan Mountain, which is known as "stone for lotusand cloud for platform". Huashan Mountain is located in Huayin City, ShaanxiProvince, 100 kilometers away from the ancient city of Xian. It is a branch ofthe eastern Qinling Mountains. It was formed as early as 700 million years ago.It was called "Xiyue" in ancient times. It is one of the five mountains inChina. In December 1992, Huishan mountain was rated as one of the top 40 scenicspots in China. It is tall and steep, magnificent. The five main peaks aretowering, just like a blooming lotus, full of vitality and brilliance. The fivemain peaks are called Dongfeng (Chaoyang peak), Xifeng (Lianhua peak), Nanfeng(Luoyan peak), Beifeng (Yuntai peak) and Zhongfeng (yunnv peak). Among them,Nanfeng is the highest with an altitude of 2160.5 meters, while Beifeng is thelowest with an altitude of 1614.7 meters. Li Daoyuan, a geographer of theNorthern Wei Dynasty, said in shuijingzhu that Huashan Mountain "looks like aflower from a distance.". In ancient Chinese, "Hua" and "Hua" are common, sothey are called Huashan. According to the research of Gu Yanwu, a scholar inQing Dynasty, our ancestor Xuanyuan yellow emperor once lived in the YellowRiver Valley of Huashan and Xiaxian County in Shanxi Province, so the Chinesepeople are called Huaxia descendants. The "Hua" of "China" is named afterHuashan, which has become the spiritual portrayal of the Chinese nation. It canbe said that the Yellow River is the mother river and Huashan is the fathermountain.

I believe that even friends who have never been to Huashan will learnsomething about Huashan from some interesting myths and anecdotes, such as "aroad to Huashan since ancient times", "fairy palm of Huayue", "aloes splittingmountain to save mother", "Huashan discussing sword", and modern wisdom tocapture Huashan. These beautiful myths and stories reflect peoples yearning andworship for Huashan since ancient times.

How did Huashan come into being? First of all, there is a legend: it issaid that when Dayu was harnessing the water, people and gods helped himeverywhere. When the water of the Yellow River led out of Longmen and came toTongguan, he was blocked by two high mountains. Dayu could not help sighing.When the giant spirit heard Dayus sigh in heaven, he immediately came to Dayuby flying clouds and fog, expressing his willingness to help him. The giantspirit seized the top of a mountain in the south. The mountain was split in twoin an instant. Then he opened the mountain in the north with his feet. TheYellow River flowed through the gap. The mountain in the south is divided intotwo parts, the high one is Huashan, and the low one is Taihua. Li Bai has a poemthat "the giant spirit roars and breaks two mountains, and the flood rushes tothe East China Sea.".

Huashan overlooks the Yellow River in the north and Qinling Mountains inthe south. It is known as "Huashan ruli". The whole mountain has simple lines,such as knife cutting and axe splitting. Its unique peaks are abrupt andmajestic. It is known as "the most dangerous mountain in the world".

Huashan is famous for its wonderful and dangerous scenery. Huashan has"five wonders", which are "strange stones", "strange trees", "strange water","strange caves" and "strange roads". Huashan Shiqi, speaking of Qi, is composedof a huge and complete granite. The ancients said, "its not strange that thereare no stones in the mountain, its not strange that there are no pure stones.""Huashan is cut into four directions, its width is ten li, its height is fivethousand Ren, one stone is also called" Daqi ". Huashan has five main peaks,among which the East, West and South peaks are the highest, and the three peaksstand in opposition, "flying out of the clouds and falling into the YellowRiver", known as "three peaks outside the sky". When it comes to danger, the"Changkong plank road" erected in the air, the "Quanzhen rock" engraved on theoverhanging rock, the "Yaozi turning over" with three sides of the air, the"Yaozi turning over" with convex top and concave bottom, and the "qianchitong","baichixia", "Laojun furrow", "chaerya" and "canglongling" dug on theoverhanging rock of the cliff are all extremely dangerous.

Huashan has not only magnificent natural landscape, but also richhistorical and cultural accumulation. It is one of the four famous mountains inChina. Taoist culture has a long history here. Human landscape is everywhere,which makes people forget to return.

Todays tour of Huashan begins with Yuquan temple, which is known as thestarting point of Huashang road since ancient times. Yuquan temple is a famousQuanzhen Taoist temple in northern China and one of the main places for ChineseTaoist activities. It was built in 1049-1051 during the reign of emperorShenzong of the Song Dynasty. It was built by Taoist Jia Desheng for master ChenTuan. It was destroyed and repaired several times before it came into existencein the Ming and Qing Dynasties Now this scale, the name of Xiyi temple, becausethe song Taizu gave Chen Tuan the name "Mr. Xiyi". Later, it was renamedyuquanyuan. The scenic spots in Yuquan courtyard include baishitai, WuyouPavilion, 72 windows, Quanzhen Qizi hall, main hall, Tongtian Pavilion, etc.

Through yuquanyuan, you will embark on the journey of Huashan Mountain fromancient times. This mountain climbing Road is 12.5km long and has 9567 steps.Along the way, you can see the charming scenery of the mountains and thetempting Shinto. There is only one road to a famous mountain since ancienttimes, which is a wonder of the world. It has its own records. The road wasbuilt in the Tang Dynasty. Climbing along this road to Huashan can not onlyexercise and surpass itself, but also cherish the memory of the sages andexpress the feelings of the ancient. At the same time, this road is also themost beautiful scenery of Huashan. Only by climbing it can we really appreciateand understand Huashan.

Along the way, through wuliguan, shaluoping, maonvdong and qingkeping, wearrive at the throat of Huashan Mountain. Here is the dangerous road called"Taihua throat" named "qianchizhuang". It has 370 steps with a slope of 70degrees. Local people have a saying about this dangerous road, which is called"qianchichuang, baichixia, Laojun plough up". After a thousand feet building,the dangerous road with 46 meters high and 91 stone steps is baichi gorge.

After crossing qianchichuang and baichixia, we come to the final difficultyof climbing the north peak. It is said that there was no road here. It wasopened by taishanglaojun driving a green ox with an iron plow. Because the shapeis like a furrow left by plowing, it is called Laojun furrow. In Taoist terms,"Li Gou" means that tourists come here, that is to say, they come to heaven,leave the dust and reach the fairyland.

After Laojuns furrow, he came to the north peak of Huashan Mountain, whichwas named because it was in the north of the main peak of Huayue mountain. It isalso called "Yuntai peak" because the three peaks of Huayue look like flowers inthe distance, and the top of the north peak is surrounded by white clouds, whichis like a platform of white clouds supporting lotus. It is the lowest of thefive peaks of Huashan Mountain, with an altitude of 1614 meters. Shangtong hasfour peaks: Central, South, East and West. It is not only an ideal resting placefor tourists after adventure, but also the best place to enjoy the top of themountain. On October 8, 20__, Mr. Jin Yong ascended Huashan Mountain and talkedabout swordsmen and swordsmen at the top of the mountain, presenting a moderncultural version of "Huashan swordsman".

Standing on the top of the north peak, we can see the main peak shape ofHuashan and other surrounding scenic spots. Its rocks are mainly granite, mostlywhite. Why are all the rocks in Huashan white? Geologists have found that therocks in Huashan have high content of silicon dioxide, so the color is white.Huashan, which is made of white granite, coincides with the main white in thewestern world controlled by the God of Huashan in Xiyue. This is acoincidence.

After touring Beifeng, crossing chaeryan and climbing TIANTI, you come tocanglongling, the most famous scenic spot in Huashan Mountain. Canglongling isnamed for its green and black ridge, winding like a Canglong in the air.

"After the golden gate, its another heavy day." now we are at the famousGolden Gate of Huashan. Jinsuoguan, also known as tongtianmen, is the throatleading to Huashans "tianwaisanfeng". After Tongtian gate, there is Zhongfeng,also known as yunnv peak. It is said that this was once the place where the jadegirl lived in seclusion, so it is also known as "jade girl peak". The jade girlis the daughter of Qin Mugong, one of the five tyrants in the spring and Autumnperiod and the Warring States period. She has a peerless appearance and is goodat playing flute. Now there is another cave in the West peak of HuashanMountain, which is called "the first cave in the world". It is the place wherePrincess Nongyu married Xiao Shixi, a hermit of Huashan Mountain.

After visiting Zhongfeng, you can climb the ladder to Dongfeng. Dongfeng,also known as Chaoyang peak, is 2090 meters above sea level. It is the bestplace for mountaineers to enjoy the sunrise of Huashan Mountain. The main scenicspots of Dongfeng include Botai, Yaozi turning over, chess Pavilion and so on.The kite turning over is known as the second danger of Huashan Mountain. Thecliff is more than ten feet high. When tourists arrive here, they need to climbthe iron rope by hand, step on the stone nest by foot, attach to the wall, andwhen they get near, they have to turn around on their side feet, so it is calledkite turning over.

Now we come to Nanfeng, the highest peak of Huashan Mountain, with analtitude of 2154.9 meters. It is said that geese returning to the north have torest here when they fly over Huashan Mountain, so it is also called Luoyan peak.There is water at the top of the peak. Its called yangtianchi. The water in thepond is not dry for a long time, and the water is not overflowing for a longtime, forming a spectacle. This is also the most concentrated place ofcalligraphy and stone carvings, such as "standing up to heaven", "bathing in thesun and the moon" and "towering in the sky", all of which highlight the heightof Nanfeng from different angles.

After visiting the south peak and passing through the alchemy furnace, youcome to the West peak of Huashan Mountain. Because there is a natural stone leafon the top of the peak, such as lotus petals, it is also called lotus peak, withan altitude of 2082 meters. Cuiyun palace is the best preserved Taoist temple onXifeng mountain. Its dedicated to doulao, the mother of the stars. This is alsothe place where we are all familiar with the story of Chenxiang splitting themountain to save her mother. The extraordinary as if done by the spirits of thenorth peak, we saw the great scenery of the central peak. We saw the beautifulsunrise of the East peak, and felt the high and steep south peak. We enjoyed theessence of Xifeng and enjoyed the wonders of the whole Huashan. We had beendoing amazing work for millions of years in Huashan. It has created abreathtaking and magnificent natural landscape of Huashan, and has accumulatedrich cultural connotations through thousands of years of literary and literarychants. It can be said that Huashan is closely linked with Huaxia, which is thesymbol of the Chinese nation. From the legends and allusions about Huashan, wecan see that it is not only broad, tactful, elegant, deep and serious, but alsohumorous, witty, even romantic and gentle. Isnt this a true portrayal of ourChinese nation?

旅游局导游年度个人工作总结

总结一般都是给领导看的，在总结提出自己的想法，有利于得到领导的支持，也有利于团结身边的同事，更好的开展工作。以下是小编给大家带来的几篇旅游局导游年度个人工作总结，供大家参考借鉴。

旅游局导游年度个人工作总结1

自20xx年进入旅游局以来，从事导游工作已有三年时间，这三年也是我离开学校，进入社会，担负责任，接受历练的宝贵时光，从一个只有书本知识的初学者，通过实践，不断成长，逐渐成为一个称职的导游员，尤其是刚刚结束的20xx年，让我在工作中又学习和感受到了很多。

一年来，在局各位领导的关心和指导下，在同事们的支持和帮助下，我的工作水平得到不断提升，工作方式得到不断改进，尽职尽责，尽心尽力地完成了各项任务，工作能力得到了领导认可，于月肩负起了导游组组长这项重要的工作职责。面对新任务，新挑战，欠缺管理经验的我并没有退缩，身在其位，必谋其政，我立即着手学习团队管理方面的知识，深入思考如何提高导游组服务水平，最大限度地发挥团队作用，为来凤游客提供一流的导游服务，同时加强与领导、同事间的沟通，以最快的速度调整心态、转变角色，兼顾好个人导游服务和导游团队管理的双重职责。不但完成了自身承担的具体工作，同时带领团队圆满完成了各项导游服务任务。

一、加强学习培训，扎实服务基础

大多数导游面临的最大问题就是知识面不够广，尤其是接待政府团，领导、专家、学者常常会问一些深层次、高水平的问题，如果回答不出或是应变不好，就会造成尴尬局面，影响气氛和服务效果。因此，在工作之余，我注意各种知识的积累，从天文地理到饮食保健，同时利用电脑、手机掌握最新的新闻动态，及时更新自己的信息库，用大量的知识积累做到兵来将挡水来土掩。同时，积极组织全体导游人员进行思想政治、导游知识、接待礼仪等方面的集中学习，利用好各种集体和外出培训机会，提升导游组组员的基本素质，扎实团队的服务基础。

二、加强实践锻炼，提升服务能力

带团讲解是一名导游学习培训的最终目的和工作的最主要内容，也是成长为一个优秀导游最快最有效的途径，因此，在工作中我积极主动承担领导安排的接团任务，认真对待每一次导游讲解机会，在实践中思考方法，在实践中总结经验，每带一次团都争取从中得到一次大的提升。同时尽量合理安排组员，让每一个导游都能得到更多实践和锻炼的机会。对于新来的同事，在进行初期学习培训的基础上，根据个人情况安排跟团学习，采取一名老导游帮一名新导游的“一帮一”和一名优秀老导游带几名新导游的“老带新”活动，让新同事能够尽快融入集体，尽快上手工作，从而提高团队整体业务素质和服务能力。

三、加强团队管理，提高服务质量

作为导游组组长，我必须严于律己，以身作则，才能得到组员们的认可和信服，进而带领和管理好整个团队，因此，在有学习培训、接团讲解或是常规工作任务的时候，我都积极主动地承担，并且尽心尽力地完成，同时，在工作中对自己坚持高标准严要求，一年来未出现过违纪行为和大的工作失误。在局领导的指导下，根据导游组工作实际，制定了《凤县旅游局导游组管理办法》，明确了导游日常工作规范和各项工作制度，并在实际工作中加以贯彻落实，打造了一支政治觉悟高、服务意识强的导游服务团队。同时，在工作之余，不时地组织一些集体娱乐活动，加强了导游组姐妹们的相互沟通了解，增进了感情，凝聚了队伍，提高了团队的工作积极性。

四、加强交流沟通，保证工作效率

安排导游接团是我的工作职责之一，根据旅游团的特性和团队人员的实际情况，选择合适的导游跟团，能够大大提升服务质量和工作效率。因此，在平时工作中，我注意与各位导游姐妹多加交流，了解每个导游的知识储备、性格特点、近期的工作量、甚至包括心情和身体状况，同时加强与领导的沟通，了解近期活动、重大接待、以及要接待的旅游团情况，对各种信息进行收集整理，合理调配各组员进行接待，在旅游旺季接待量明显加大而导游员数量相对不足的情况下，保证了优质高效的导游服务，使每个接待任务都能保质保量圆满完成。

五、加强责任意识，服务发展大局

随着我县旅游文化产业的快速发展，旅游服务的重要性日趋凸显，作为一名旅游局的工作人员，我不断加强自身责任感和使命感，从大局出发，从小事着手，将自身的每一项工作任务，都看作是为凤县旅游发展所尽的一份力。坚持每晚参加羌舞互动，积极引导游客参与;认真做好周末旅游服务点导游服务;完成重大节庆活动礼仪接待任务;接待贵宾唱羌歌敬酒。在完成本部门的各项工作之余，还带领导游组人员配合法规宣传部参加外出旅游宣传活动，完成其他部门分派的展览馆讲解、旅游接待中心咨询、担任导游培训讲师、外出教舞、大扫除等各项工作。同时做好上传下达，及时协调安排导游组的其他日常工作。

回顾一年来的工作，虽然有了一定的进步，取得了一些成绩，但在个别方面还存在着不足，如知识的积累还是不够，带团过程中对一些突发情况不能自如应对，对游客团的整体控制力还需加强，旅游旺季工作繁忙的时候有浮躁和排斥情绪，对导游组的管理水平还有待提高。在今后的工作中我将不断积累旅游知识，努力提升业务技能，进一步提高服务和管理水平，为凤县旅游业发展作出应有的贡献。

旅游局导游年度个人工作总结2

xx年是不平凡的一年，xx年我从学校走了出来，把两年里所学到的关于导游的知识运用到我的工作中，从理论转向实践 。xx年6月开始我在南岳衡山从事地接导游导游工作，时间不长，资力也不深，而感慨却颇多。

“导游”工作给我的生活带来了许多快乐，却也让我知道，“导游”不是一项简单的工作，与其他职业有一个显著的不同，那就是你必须与客人近距离接触，这自然使我们对服务的感触比一般人深刻。从某种意义上可以这么讲，导游职业的无穷魅力正是源于我们对服务的感知和热爱。

通过几个月的工作实践 ，我深深的体会 到，取得了导游证，并不代表你就永远是一个合格的导游员，而是要不断的的学习 、充实、提高。在旅游者的眼中，导游员应该是无所不知的“万事通”。导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工的前提。

作为一个导游员就要“与时俱进”，永远保持积极的求知欲，以适应社会进步和发展的需求。更重要的是。我们自己千万不敢把自己当成“万事通”，要保持谦虚谨慎的态度，要切记“学海无涯”、“学无止境”，“人外有人，天外有天”，“三人行，必有我师”。

要时刻牢记导游的职责，认真 学习 《导游人员管理 暂行规定》、《中华人民共和国国家标准导游服务质量》，努力的实施好旅游计划，作好联系、协调、讲解等服务工作。坚持“宾客至上、服务至上、为大家服务、合理而可能”的四大服务原则细致、热心、周到的作好导游服务工作。

也就是一切工作以旅游者为出发点，以服务为出发点，时刻考虑旅游者的利益和要求，绝不能拒绝游客的合理合法要求。服务过程中要坚持“为大家服务”的原则，不能有亲疏之分，厚此薄彼，而应对每个游客都热情、周到、友好、尊重，不偏不倚、一视同仁;要坚持“合理而可能”的原则。

在旅游服务过程中，要时刻关注游客的情绪变化，耐心倾听旅游者的意见、要求，冷静分析、仔细甄别，合理又能实现的，就努力的去做，如果没有作好或是已经错过机会，就想办法及时弥补，以求最大限度的达到游客的满意。

导游讲解服务是整个旅游服务活动过程中极为重要的一个方面，在导游讲解过程中，我认为“准确、清楚、生动”三者相辅相成，缺一不可，首先“准确”是首当其冲，至关重要的，在讲解过程中牢记“一伪灭千真”的教训，切忌胡编乱造、张冠李戴、信口开河，这样会使游客有被蒙蔽、愚弄的感觉，会引起游客的反感、责备。

旅游者在旅游活动中“求知”是重要的内容之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望。其次，“清楚”是关键，在导游讲解中，清楚、简洁流利的语言表达，是导游语言科学性的又一体现。

口齿清楚、言简意赅、措词恰当、组合相宜、层次分明、逻辑性强，避免使用生僻的词汇和滥造词汇，这是导游讲解基本的要求。另外，“生动”是调和剂，是创造旅游团队和谐气氛的重要手段。

如果讲解过程中，语言平淡无奇，象和尚念经似的单调、呆板，会是旅游者感到索然无味，在心里上产生不耐烦或厌恶的情绪;而生动形象、幽默风趣、妙趣横生的讲解能够创造出美的意境，可调整旅游者乐观的心态、欢乐的情绪、浓郁的游兴，创造的是一种和谐、欢乐、积极、高昂团队气氛，给人的是一种美的享受。

旅游局导游年度个人工作总结3

不知不觉又是一年，算算做导游已三载有余。光阴似箭，对我们做导游这行来说时间就是一个月出两三趟团就过了，忙过了旺季一年就过了。又到了年底，今年的导游工作即将结束，回顾这一年的工作，真是丰富多彩。虽然每一次带团都走着同样的路线，但是每个团的人员都是不一样的。所以每个团都会出现这样那样的问题，而自己就在解决这些问题的过程中吸取着不同的经验与教训。慢慢的让自己由新导游一步步变成老导游，其中的酸甜苦辣只有自己才能深深的体会。

在外人眼里觉得做导游是一个让人羡慕的工作，可以到处游玩，还不用花钱.可是其中的苦与累只有做导游的自己才能体会.还真是隔行如隔山啊!还有不少客人会说做导游那可是很赚钱的，可是有谁会知道导游赚的每一分钱都是那么地不容易，可以说确确实实是汗水钱!导游要有超强的耐力，带着客人登山玩水，无论条件多恶劣都要时刻以客人的利益为重。而我就是那个在天气最热的时候专门往热带海滨城市跑的导游，人家都说湖南妹子都很漂亮，特别是导游一定是个美女了。可惜很遗憾的是我这个导游已经被晒成黑玫瑰了。哈哈!

每个导游都会希望自己成为一名优秀的导游员。要想成为一个好导游在我的认知里面就要做到以下几点，在这里我就来总结一下导游工作中必须要把握的几点：

第一点，熟悉路线，节省宝贵的时间。

这里所说的路线要熟不是单指知道每个要去的景点位置在哪里，还要清楚在景点周围路线的走法。以便遇到堵车的情况可以及时地改变路线，来争取时间。还要注意哪些路线是单行线，不要误入其中，以免惹上不必要的麻烦，耽误时间!如果因为出现了不熟悉路线的问题而耽误了宝贵的时间，客人就会不高兴，会指责你的工作不到位，身为一个导游怎么可以不知道游玩的路线呢?很容易让客人产生不必要的误会。导游对路线的熟悉度就得像出租车司机一样厉害。同时你对路线熟悉，也会让你在游客心中留下一个好的印象，会增加对你的信任度。如果有游客走失，就会第一时间告诉你，让你马上知道她在什么位置，节省很多寻找游客的时间!这就是熟悉路线的好处!

第二点 丰富知识，应对客人的提问。

导游在游客的心中是上知天文下知地理的。你就得像一本百科全书，能回答客人提出的各种问题，这样才不会影响你在他们心中的形像。这就要求我们博览群书，给自己不停的充电。客人来自五湖四海，各个民族，各个阶层，每人都会有各种不同的提问等你来解答。知识的丰富，不只是课本或是书上的知识，还得懂得民间的趣事，和正在发生的新闻，以及每天的天气等，这就需要我们增加自己的爱好，广泛学习社会各方面的知识，树立终身学习的理念。现在的客人都是读书人，提问也会越来越难，如果你有一个问题说错了，那客人就会在意见单上控诉你的讲解知识面不广。所以我们要不断丰富我们的各种知识，才能如鱼得水的应对客人的提问。

第三点 服务大方，工作细心体贴。

我们的工作是服务行业，对象是人。我们要把游客当成上帝，对待任何游客都要热情，脸上时刻要挂着笑容。如果你在带团时遇到不高兴的事情，也不能面对着客人表露出来，也要把郁闷的心情藏在心底，有再大的委屈，也得等到工作结束之后再发泄。这就要求我们导游应学会合理控制自己的情绪。客人遇到任何困难就得马上解决，要替客人想到一切可以帮忙的事，要学着像保姆那样把所有的事情都想到，做到，安排客人的住宿，吃饭，起床的时间，注意事项，一一都要说到，如果说不到，就会影响你的第二天的行程，客人会说你工作不到位，甚至还会投诉你。所以我们要具备一个万能保姆的水平和心态!

第四点 协调工作，解决客人问题。

游客是来自全国各地，所以有着不同的要求，也会发生不同的事情。由于地域的不同，饮食习惯差异大，就餐风格不同。比如湖南人喜欢吃辣的菜，但是北海当地的菜都是以清淡为主，还有一些少数民族的朋友们有一些自己的风俗习惯，比如不吃猪肉，这时你就要和饭店协商，做符合这个团队地域口味的饭菜。晚上安排房间，客人不同意或有什么特殊要求，这就要你和宾馆协调更换新的房间等事宜。到了景点，要合理安排游览时间。让大家统一有个时间观念并且一起遵守，，尽量不要让有人耽误时间而影响行程，同时还要要协调好客人不要内部起意见!这样才会确保你的工作顺利进行。最主要的就是和司机，还有全陪或是地陪导游也要相互处理好关系，哪个环节搞不好，都会让你的工作出问题!带领客人进行购物的同时，不但要完成旅行社安排的任务，还要让客人买的高兴，如果遇到买到劣质商品，你还要协调商店，退换货物，帮助客人弥补损失。所以导游还要把自己当成外交官!客人出现问题，你就要来处理，你虽然不是万能的，但是在客人的心里就是全能的，你就要出面来协调。

第五点 头脑灵活，增强应变能力。

导游在带团的过程中，会发生各式各样的意外事件。如遇到客人走失，或是客人有财物被偷等等。这时导游一定要冷静，帮助客人报案，解决事情。遇到重大事帮，头脑也要灵活的处理事情.要具备遇事不惊的能力!同时还要有超强的说服力，安抚好客人的情绪，有条不紊的解决突发状况。

以上五点就是我自己对导游工作的经验总结，或许我还有很多缺陷，需要不停从工作中去学习。自从做了导游以后我才发现，可以学到很多层面各种各样的知识，同时视野也会随着工作的积累越来越开阔。

旅游局导游年度个人工作总结4

掐指一算做导游已2年有余，其间有酸也有甜。曾经试图放弃，却有千般理由选择继续，为了继续而毅然选择加入旅游总公司，希望自己理想的翅膀再次飞翔。

接下来200x年五月的时候带了一次青岛团，由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，以下是我带团来的大致小结：

1：熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2：服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

3：注意协调工作，安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

4：导游要以不变应万变，出现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就注定了你必须在客人面前临危不乱，及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

5：书到用时方恨少，导游所知道的知识必须广泛，因此要不断的学习，给自己充电。每次带团回来也要及时的总结教训，积累经验。

6：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

7：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的经历都看成是第一次来认真对待!“路漫漫其修远兮”也许可以回头看看留下的脚印。年轻的我要不断的告诉自己“革命尚未成功，同志仍需努力”!，困难经历了，但经验却留下了。带团总是不可避免要遇到三多(人多车多压力多)，作为导游就要做到三心(多一份细心，多一份小心，多一份诚心)

细心：旅游景点环境杂，作为导游比平常要更多一份细心眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提醒客人归队。

耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。

诚心：带团随时随地会发生突发事件，导游要用一百分的诚心去解决，事情终会得以化解 。

我付出，我努力!总相信“一份耕耘，一份收获”!

2016年度导游工作总结

本年度服务的旅行社、接待团队量、接待游客数、受到的奖励、扣分情况及体会、下一年度的工作打算等。字数应不少于500字。

看着窗外的雪花飘啊飘，今年的导游工作算是告一段落，劳累了一年的导游们终于能好好的休息休息，睡个懒觉 呵呵

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场 介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感 。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的 老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务？作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单！要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么？这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加辽宁省举办的导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些 在努力一些我也许就不会错两道题 ，也许就是全场的最高分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天、

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来 满意而归”的宗旨，因为平安、开心、快乐、比什么都重要！

XX年是我的幸运年我考上了梦寐以求的导游证。但是XX年对我来说是一个全新的开始，我的目标是进入大连中国旅行社，踏踏实实从导游做起认认真真的为游客服务用我的真心换取他们的笑容呵呵。同时我在这里也向所有的大连导游发起倡议“做一个名干干净净的导游、不赚黑心钱、不强迫购物、不强迫游客消费、不在宣传中有虚假信息 ”。

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐 快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢？就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐 、快乐 、快乐、

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。

2016年导游工作总结范文

导游工作总结

在坐的各位领导各位同事

大家好我是自助游自驾游服务中心的导游，我叫薛静芳，今天很荣幸能够站在这里与我们大家一起学习一起总结经验。

新年的钟声即将敲响，转眼间已迎来了新的一年，在过去的一年中让我学会了很多，也让我懂得了如何待人处事，虽然在过去的一年当中曾有过欢乐，有过悲伤，曾一次次委屈的泪水打湿了我们的衣服可是我们都无愧于我们这一年的工作。

昨天我们还是一个在校的学生，而今天我们却成为了社会的一份子，在学校我们总是长不大的孩子，在老师的包含和容忍成长，而步入社会以后才体会到了社会的残酷性，再也没有了老师的包含和容忍，什么道要靠自己，在学校我们的想法很简单，可并没有想过工作以后面对的种种困难应如何解决，如何面对。

也许现在这份工作对于刚刚毕业步入社会的我们来说，有点苦有点累，可是我们还是很庆幸的得到了这份来之不易的工作。

也许在曾带团工作中，我们曾失望过、彷徨过，被游客的一次次刁难和冤枉、一些不公平的指责，没道理的批评，泪水在一次委屈的流了下来，但的是体会到了其中的美妙和欢乐，都说：微笑是最好的名片，当我第一次见到客人时我会用微笑面对他们，当我们告别时，他们脸上的笑容就是对我这一天工作的认可。我们是一个服务行业，服务行业的工作确实很辛苦，既然选择了这份行业，那么我们就要尽心尽职的做到最好。游客在我们心中永远是上帝，那么我们就要以他们为中心，从中也让我得到了很多的教训和启迪，思想境界得到了升华，与此同时也让我懂得了许多做人的真谛，这些东西在书本上中是学不到的，这些对于我以后的工作会有很大的影响，其中的酸甜苦辣使我得到了的磨练。

记得杨总说过：既然游客掏钱来我们这请一位导游，那么就让游客觉得请我们这一个导游值得，所以再苦再累我们也要学会忍着。有时候派团我们有些人会去挑客人，说这客人不好带那客人不好带的，其实想想带什么样的客人都一样，我们都要用积极和热情的心态来面对每一位客人，客人是形形色色的，来自不同的省份不同的地方，我们更要以积极和热情的心态欢迎他们的到来，我们代表的不仅仅是我们个人，而有时候代表的则是一个地区乃至我们云台山的整体形象，祖国的大好河山美不美就靠导游一张嘴，那么我们既然是导游及更应该把我们知道的告诉游客，让他的了解我们美丽的大好河山。

也许在家中，我们每个人都是爸爸妈妈的掌上明珠，被爸爸妈妈宠着。而在学校，我们则又是老师心目中永远长不大的孩子。在他们的关心和呵护下，使我们成长着。但一下子让我们自力更生确实很难适应。昨天我们还是一个在校的学生，而今天我们却融入了神州这个大家庭中，再次感到很欣慰，导游永远是万人之中笑脸相陪的人

总之，俗话说的好，读万卷书不如行万里路，行万里路不如阅人无数，做好一个导游工作，对我们导游来说可以是终生受益匪浅的

在此呢也要感谢冯总和自助游自驾游服务中心给予我这份工作和这次机会，无论在以后的道路中有多么崎岖，再苦再累也要坚持到最后，话说，不想当元帅的士兵不是好士兵，那么希望我们一起努力，为我们自助游自驾游服务中心创造更好的明天。也许在自助游自驾游服务中心会留下我们每个人的欢声笑语，

在以后的工作中，我会尽心尽职的做好自己的本职工作，虽然我并不是最好的导游，但我会进我最大的努力做好每一件事！

谢谢！