道歉信英语范文（最新20篇）

Dear Ashley,

Please accept my deepest apologies for my mistake in regard to leaking customer information to people from the other department.

It was not my intention to create such an awkward and embarrassing situation for our department.

If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations.

Please feel free to let me of your thoughts and concerns over this matter. You can reach me at email.

Sincerely,

Jim

Dear Bob,

Im writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.

Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.

Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.

Faithfully yours,

Li ming

Dear Mary,

I am very much looking forward to your visit to my city. Just think: after all these years of writing to each other, we will finally have the chance to meet! However, I regret to inform you that I will not be able to meet you at the airport as soon as you arrive.

The reason is that your flight will arrive early in the morning, and the quickest I can get to the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.

By the way, as we have never met I must tell you how to recognize me: I am medium height and have a small mustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.

Looking forward to out first meeting.

Yours sincerely,

Harry

Dear ______,

I am writing this letter to apologize to you for my failing to .

The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .

I do hope that you can understand my situation and accept my apology.

Yours sincerely,

Dear Daisy,

I would like to express my apology for missing our 14 oclock appointment.

A small accident happened to me when I was on my way to school. I am going

to come over to your apartment the day after tomorrow — Monday, April4, at 14 p.m. If it is convenient for you, I will check my e-mail tomorrow to make sure whether you have left a note for me. Otherwise, I will see you at 14:00 p.m.,

Monday afternoon.

I am very sorry for that again.

Best wishes,

Cathy

Dear Sir or Madam,

I am very presumptuous to write this letter to you. I am writing this letter to apologize to you. Therefore, ①the inconvenience caused to you I hope you can understand.

②In this matter I have little effect. In order to make up for my ③apologies, I think there should be some ways to solve this problem. ④This mistake I timely discovery. I will not have such problem. Ill solve. ⑤I sincerely for my mistakes and therefore the inconvenience caused to you apologize to you.

To compensate for my mistake, I will send you a picture of me by the works of art. Thank you for giving me the emotional care at last.

Yours sincerely,

Li Ming

商务英语的道歉信

道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面第一范文网小编整理了商务英语的道歉信，供你参考。

商务英语的道歉信范文一

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

商务英语的道歉信范文二

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

商务英语的道歉信范文三

Dear Mr. Clinton

Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

dear prof. wang,

i’m writing to ask you to excuse me for not being able to keep ourappointment. i do know that this is very impolite and must have caused you muchtrouble.

i do reckon that at present any explanation is pale and futile. however ido not want you to misunderstand me. on my way to your office, an old ladysuddenly fainted due to heart attack on the bus. i stopped a taxi and sent herinto a nearby hospital. i stayed there until her son came, which spoiled ourappointment.

i am aware that our appointment is of importance. i do hope that you wouldbe kind enough to spare your valuable to meet me.

i am looking forward to hearing from you.

sincerely yours

Dear Ms Sciberras,

I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

Thank you.

Regards,

Anita Borg

dear david:

i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.

i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.

sincerely yours,

tom

Dear_____,

I am writing this letter to express my apology that ______________.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

Dear Dad,

How are you doing? I hope you are recovering fast from your illness and that you are already feeling better. I want to apologize for not being able to visit you at the hospital.

I was sent by my office to an international conference in London and I could not leave at the time I received news of your operation.

I am back home and have requested a leave of absence from work next week so that I may visit you there. I am really sorry I wasnt able to accompany you at the time you experienced extreme pain.

It is fortunate that Linda was able to fly home immediately and see you. I will make it up to you and cook you your favorite food when I get there. We will spend a great week together, doing what we have been doing when I was still a child.

See you soon, Dad.

Your son,

Jeffrey

Dear David: I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Dear Sir or Madam,

Thank you for letter of 5 May 20xx.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

Dear Marry

Directions: You failed to finish an important task assigned by your professor because of a severe illness. Write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use “Li Ming” instead. Do not write the address.

Dear Prof. Patent,

I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor’s note.

I would be very much obliged if you could grant me another week for the task, as my health is turning better.

Hope you can understand my situation and accept my apology.

Yours faithfully,

Li Ming

Dear Ms Winston,

亲爱的温斯顿女士：

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

我的目的是向您表示诚挚的歉意，对于您在上个月安装互联网高速服务时可能遇到的任何不便。

I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

我刚从这个假期回来，发现你的文件在我的篮子里。我一看你的案子，就知道你的JAU了。第二十要求改变服务的方式不知怎么地从裂缝中溜走了。我能给出的唯一可能的解释是，我们最近发生了一些关键的员工变动，这可能导致您的信被忽略。

Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

因此，我已指示我们的安装小组在本周末之前与您联系，以便为您安排一个方便的时间，以便他们能够去您家安装您的新路由器，并对您的软件进行必要的调整。

Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

由于这次的严重疏忽，作为我们对您作为我们的客户的感谢的证明，我们将免费为您提供头三个月的高速服务。因此，您的帐户将不会计费到今年六月。

Ms. Winston, let me assure you that what happened in your case is not typical of CableNets level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

温斯顿女士，让我向你保证，在你的情况下发生的事情不典型的CableNet的客户服务水平。我们将继续致力于为您和我们所有的客户提供最高的服务标准。

If you have any questions please dont hesitate to call me.

如果你有任何问题，请不要犹豫，123456点钟打电话给我。

Yours in service

您的服务

Tony

托尼

Dearest mother,

How are you and dad doing? I hope my letter will ease the disappointment you must be feeling after I called you to say that I will not be able to go home for Christmas holidays.

I am so sorry to miss the family dinner on Christmas eve this year. I have a ton of requirements to finish before the year ends and I could not afford to have a vacation this year.

I will simply spend Christmas eve with friends here and then go back to the college campus to work on my project and other documents I must submit on the first week of January.

Dont worry, this is but a small sacrifice for us to make so that I finish my studies soon. I know you will be delighted come graduation day and I will do my best to graduate with honors. I will miss you all!

Love,

Oliver

Dear,

I am terrible sorry for not having attended your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.

To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to help me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!

Excuse me for my unintentional fault!

Sincerely yours,

xin

Edison：

Today I have come back to Hong Kong to stand before you and account for myself. I have never escaped from my responsibility. During the past few weeks, I have been with my mother and my family and my lovedones to show support and care and at the same time to have them support and care for me.

I admit that most of the photos being circulated on the Internet were taken by me. But these photos are very private and have not been shown to people and are never intended to be shown to anyone. These photos were stolen from me illegally and distributed without my consent.

There is no doubt whoever obtained these photos have them uploaded on the Internet with malicious and deliberate intent. This matter has deteriorated to the extent that society as a whole has been affected by this. In this regard, I am deeply saddened. I would like now to apologize to all the people for all the suffering that has been caused and the problems that have arisen from this. I would like to apologize to all the ladies and to all their families for any harm or hurt that they have been feeling. I am sorry. I would like to also apologize to my mother and my father for the pain and suffering I have caused them during the past few weeks. Most importantly, I would like to say sorry to all the people of Hong Kong. I give my apology sincerely to you all, unreservedly and with my heart.

I know young people in Hong Kong look up to many figures in our society. And in this regard, I have failed. I failed as a role model. However, I wish this matter will teach everyone a lesson. To all the young people in our community, let this be a lesson for you all. This is not an example to be set for you.

During my time away, I have made an important decision. I will whole-heartedly fulfill all commitments that I have to date. But after that, I decided to step away from the Hong Kong entertainment industry. I have decided to do this to give myself an opportunity to heal myself and to search my soul. I will dedicate my time to charity and community work within the next few months. I will be away from Hong Kong entertainment industry indefinitely. There is no time frame.

I have been assisting the police since the first day the photos were published and I will continue to assist them. After this press con., I have obligation to help them with their investigation and hope that this case can end soon as everyone I think has the same wish.

I would like to use this opportunity to thank the police for their hard work on this case. Thank you.. I believe everyones priority now (and) my priority now is to stop the suffering and pain, for not letting this…we do not want to let this situation become more out of control. We need to protect all the innocents and all the young from matters like this. In this regard, I have instructed my lawyers to do everything possible within the law to protect all the innocents, victims of this case. I believe that a press statement is being issued as we speak on what my lawyers have advised me to do.

Lastly, I would like to thank everyone for coming here today and listening to what I have to say. I would like to also apologizeonce again to all the ladies and their families, my family and to everyone in Hong Kong and everyone in our society. I am deeply saddened by this. And I apologize to everyone (who) has to go through this. I would like to also thank you for giving me this opportunity to say what I have wanted to say all along in my heart.

I hope, after today, I can have your forgiveness. With regard to this case, with everything, everything that has happened, I am deeply sorry.. I hope you all accept my apology and give me a chance. Thank you.

Dear Mr. / Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的

Dear Sarah,

I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.

I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.

Cordially, (sincerely)

Li Hua