英语道歉信
Dear Ms Winston,
亲爱的温斯顿女士:
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
我的目的是向您表示诚挚的歉意,对于您在上个月安装互联网高速服务时可能遇到的任何不便。
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
我刚从这个假期回来,发现你的文件在我的篮子里。我一看你的案子,就知道你的JAU了。第二十要求改变服务的方式不知怎么地从裂缝中溜走了。我能给出的唯一可能的解释是,我们最近发生了一些关键的员工变动,这可能导致您的信被忽略。
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
因此,我已指示我们的安装小组在本周末之前与您联系,以便为您安排一个方便的时间,以便他们能够去您家安装您的新路由器,并对您的软件进行必要的调整。
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
由于这次的严重疏忽,作为我们对您作为我们的客户的感谢的证明,我们将免费为您提供头三个月的高速服务。因此,您的帐户将不会计费到今年六月。
Ms. Winston, let me assure you that what happened in your case is not typical of CableNets level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
温斯顿女士,让我向你保证,在你的情况下发生的事情不典型的CableNet的客户服务水平。我们将继续致力于为您和我们所有的客户提供最高的服务标准。
If you have any questions please dont hesitate to call me.
如果你有任何问题,请不要犹豫,123456点钟打电话给我。
Yours in service
您的服务
Tony
托尼
更多相似范文
篇1:英语的道歉信
Dear_____,
I am writing this letter to express my apology that ______________.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
篇2:英语道歉信的格式
Dear ______,
①I am truly sorry that ______(道歉的原因).
②The reason is that ______(介绍原因).
③Once again, I am sorry for any inconvenience caused. ④Hope you can accept my appologies and understand my situation.
Yours sincerely,
篇3:道歉信范文英语
DearMiss Morgan,
I am very sorry that I won’t be able to attend the lecture on American history tomorrow afternoon. I’m writing to tell you the reason for it.
My uncle is returning home from France, and I have promised to meet him at the airport at 3:30 tomorrow afternoon. You know I’m always as good as my word.
I am very interested in American society and history. I wonder if it is possible for the talk to be recorded, and if so, could I borrow the tape? It would mean a great deal to me to listen to the tape and learn what is covered in the talk. I sincerely hope you can understand me and accept my appologies.Once again, I am sorry for any inconcenience caused.
Yours sincerely,
Li Hua
Dear Alice,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive at 9 o’clock on the morning of May 9, and unluckily our teacher has decided to give us an English test at that time. The test is important and we are all required to take it. So the earliest time when I can reach the airport will be about an hour after you land. Will you plese wait for me at the arrival lounge? You can have a rest while you wait.
By the way, as we have never met before, I must tell you I will wear a whiteT-shirt, with two red ballons in my hand that day so that you can recognize me easily. Thanks very much for your forgiveness and understanding. Hope we can meet soon.
Sincerely yours,
Li Hua
篇4:英语朋友道歉信
Dear friend,
Im sorry. The last time I shouldnt put your things on the lawn just into the office. But I really didnt mean it, you know I have a bad memory, careless. You give something to my preservation is to believe me, but I was careless.
If it werent for you to find fast may have been lost. After you scold me, I should not because at that time the anger and walk away. After I calm down and wanted to think just detection oneself wrong indeed. First should put your things casually and forget to take, the second is you blame me, I should apologize to you, to comfort you, rather than walk away .I should not make you angry, anyway, thousand wrong all wrong is all my fault.
We have known each other for 6 years, you know me, I have been few friends. We met the first day of school, get along well with each other. But in the third grade, I, it is not your good friend. To be honest I have is all alone, over the years until sixth grade turns to a girl in our class, with her, I am not lonely. Soon graduated, I hope to bring good memories to my primary school life. I even dont get along the classmates at ordinary times to chat, talk, exchanges.
Especially you, are you angry, be wronged, I comfort you, make you laugh. Play with you, hope and you can become good friends again. Still remember the rainy weather were having our lessons in the classroom when you are not happy I give you preach note? "The sky is sugar, even if fall under what? what the rain again big, just pour a happily smile... its not a big deal happy smile." I remember these notes!
Hope I can with a note from you smile again. I am very cherish our friendship, but at that time, Im just a fool. Mimi, forgive me? We also will be good friends!
篇5:给朋友道歉信范文英语
Dear Bob,
I am writing to make an apology to you for I forgot to return a music CD which I borrowed from you last week. Yesterday I have come back from Canada and I found it in my luggage. I am so sorry that you cannot listen to it at present.
The CD which I borrowed from you is made in Canada, so I believe you can find another one in your local store. How about your buying another CD by yourself and I will pay for it? If you cannot find the similar one, I would send it back to you through a post office. And if there are any other solutions you like, please let me know.
I am sorry again for my carelessness. Looking forward to your reply.
Yours sincerely,
Li Ming
篇6:英语道歉信的格式
Dear ______,
I am writing this letter to apologize to you for my failing to .
The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .
I do hope that you can understand my situation and accept my apology.
Yours sincerely,
篇7:英语道歉信的范文
Dear Sir or Madam,
As (an editor) here, it is my honor ①to. I am very grateful to be with you and other colleagues to work together. This experience ②to me life-long unforgettable.
However, as a young man, I have a higher ideal. My initial interest is not but to draw. I think this job is not my forte. So I decided to quit the job, to find a ③letter that would fit me ④before the study and preparation work.
I cherish the ⑤work here happy time and get valuable experience. Thank you for your patience, understanding and trust. ⑥I left you coming to my most sincere apologies for the inconvenience.
Yours sincerely,
Li Ming
篇8:道歉信范文英语
I apologize for the damage my son did to your screen door. John has delivered newspapers for two years and this is the first glass he has broken. He is embarrassed and understands your frustration. Will you please have the glass repaired and give me the bill.
John will be over to personally apologize and pay for the repairs. You have been a good customer for John, and he looks forward to serving you as long as he has this paper route.
篇9:商务英语的道歉信
Dear Mr. / Ms,
I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.
On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.
I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.
Yours faithfully
尊敬的先生/小姐,
昨天收到你的来信,抱怨你新家的中央加热系统未按规定时间装好,对此我非常关心。参考较早的通信,我发现我搞错了完成日期。错误完全是我的,对此我非常抱歉。
认识到我们的疏忽给你造成的不便,我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。
您诚挚的
篇10:英语道歉信
Dear Kate:
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.
Sincerely yours,
篇11:道歉信英语范文
I feel terrible about the damage John did to your garden. Being a gardener myself, I realize how much work you put into making it productive. I know I would be displeased if someone were to run carelessly through my carefully planted tomatoes.
John feels bad about what he did, and although he cannot repair the damage, he says he wants to compensate you by doing yard work for you this fall. If you agree, I think this would be a good lesson for John.
篇12:商务英语的道歉信
Dear Mr. / Ms,
We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.
Yours faithfully
尊敬的先生/小姐,
对三月十日来信所要目录和价格单,很抱歉不能马上寄去。印刷商两周后供货,一旦收到,我们将给您寄去一份。
您诚挚的
篇13:英语道歉信模板
Dear Tom,
How is everything going with you?
I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.
I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.
I’m looking forward to seeing you soon.
Yours,
Wang Tao
篇14:英语道歉信
Dear Mr. Wang,
I am writing to apologize for my late homework. The paper which you have assigned to us last Monday was due this Friday, but to my regret, I havent even started it yet. I feel really sorry for not handing in the paper on time and for the inconvenience it would bring to you.
I have caught a serious cold last week and the doctor asked me to stay in bed for a week since I was very weak and the weather was very cold these days. Therefore, I couldnt go to the library to get the necessary referential information which was needed for my paper. As a result of this, I have not started writing the paper yet and could not hand it in on time.
Fortunately I have finally fully recovered. I will finish the paper as soon as I can and try my best to hand in homework on time in the future.
Sincerely yours,
Li Ming
篇15:英语道歉信模板
Dear ,
I am sorry that I must apologize for。。。。。。。 .
I’m writing to tell you the reason for it. 。。。。。。
I’m afraid what I have done has caused much inconvenience to you. In order to make up for my fault, I will…… .
Please accept my apology. I do hope you can understand me and excuse me for my carelessness .
延伸阅读:
道歉信的常用句式:
1. Much to my regret,I am unable to… 让我感到极为遗憾的是自己不能……
2. Excuse me for my not being able to… 请原谅我不能……
3. I would like to give you my apology for... 对于……,我向您道歉。
4. I must apologize to you for…就......,我必须向您道歉。
5. Im really sorry and I hope you will be back soon. 真的很抱歉,希望你不久就回来。
6. I’m sorry to tell you that I can’t... 对未能做……,我表示遗憾。
7. Please accept my sincere apology for... 请接受我关于……的真诚道歉。
8. Please accept my sincere apologies for this unhappy experience. 对于这次不愉快的经历,请接受我诚挚的歉意。
9. We assure you that such a matter will never happen again. 我们向您保证,此类事件不会再发生。
10. I would be very much appreciated if you could……如果你能。。。我将万分感激
11. Im afraid what I have done has caused much inconvenience to you.
12. Let’s not put a little misunderstanding between us. 别让我们之间存在哪怕一点点的误解。
13. I hope that the settlement of the matter will meet your wishes. 我希望对此事的处理能满足您的愿望。
14. I sincerely hope you can understand that I offended you unintentionally. 我真心希望您能理解,我并非有意冒犯您。
15. Please accept my apology. I do hope you will understand me and excuse me for my carelessness.
篇16:英语的道歉信范例参考
Dear Dad,
How are you doing? I hope you are recovering fast from your illness and that you are already feeling better. I want to apologize for not being able to visit you at the hospital.
I was sent by my office to an international conference in London and I could not leave at the time I received news of your operation.
I am back home and have requested a leave of absence from work next week so that I may visit you there. I am really sorry I wasnt able to accompany you at the time you experienced extreme pain.
It is fortunate that Linda was able to fly home immediately and see you. I will make it up to you and cook you your favorite food when I get there. We will spend a great week together, doing what we have been doing when I was still a child.
See you soon, Dad.
Your son,
Jeffrey
篇17:英语朋友道歉信
Dear Miss Nancy,
Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.
Hoping to see you soon.
Truly yours,
Tom
篇18:商务英语的道歉信
Dear Ms Sciberras,
I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.
Thank you.
Regards,
Anita Borg
篇19:有关英语的道歉信范文
Dear ______ ,
①I am writing to formally request to ______(请求的内容).②The reason for ______is that ______(给出原因). ③I ______ , so I ______(给出细节).④I would also like to request ______(提出进一步的要求). ⑤I am sorry for any inconvenience I have caused.⑥Thank you for your concern to these requests. ⑦If you have any questions, please do not hesitate to call me at ______(电话号码)⑧I am looking forward to hearing from you
Yours sincerely,
Cathy Wang
篇20:英语的道歉信范例参考
Dear Sir.
I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.
Best regards