景区

一会儿我们乘坐索道的时候，不仅能观赏到白石山层层叠叠、郁郁葱葱的森林，而且还能够看到一段曲曲折折、高低错落起伏的长城，那就是白石山长城。白石山长城始建于明代万历元年，竣工于万历三年，全长19986米，其中有关城一座，敌楼61座，战台12座，烽火台5座，马面5座。保存完好的敌楼有24座，较好的30座，残毁7座。因此许多长城专家评价说：涞源境内的长城是全国保存最完好的一段，看到这原汁原味的长城，这种历史的凝重美和文物的残旧美，给我们以深深的启迪，令人遐思，顿发思古之幽情。

白石山长城是石头砌成的，“石头长城”正是她特殊的价值所在。这石头长城用毛石直接垒在花岗岩山脊上，依山势用石料将两面墙体砌好，中间用毛石和白灰土夯实，再用平面石头铺平上面。在山洼的地方，长城建的又高又厚，险峻处山崖可当作城墙。城墙上有小水沟，通向石槽，下雨天，可以通过石槽将水排到墙外，以免冲刷墙基，体现了当时依山就势，就地取材，实事求是的建筑思想。

位于山西省方山、交城两县境内，面积10466公顷，1980年省政府批准建立， 1986年晋升为国家级，主要保护对象为珍禽褐马鸡和暖温带亚高山针叶林。地处关帝山中。为中国八个鸟类保护区之一，重点保护对象为世界稀有珍禽褐马鸡(现有1800余只)，还有国家一类保护动物黑鹳，金钱豹和二类保护动物标麝、金雕及鸳等，是黄土高原上难得的自然风景游览胜地。

保护区位于交城县城西北一百公里的关帝山腹部。是以褐马鸡及华北落叶松、云杉次生林为主要保护内容的森林生态和野生动物类型自然保护区，是关帝山国家森林公园的主体部分，也是黄土高原上难得的一片绿洲。保护区南北长15公里，东西宽14.5公里，总面积达10466公顷，森林覆盖率达74%，气候属于暖温带及其吕梁山半湿润区，是中温带到暖温带的过渡地带，年平均气温在三到四度，相对湿度为60%，雨量充沛，年平均降水八百毫米左右。

本区地处吕梁山脉中段，海拔1500-2830米，山势险峻，高差较大，自然植被茂盛，为中国暖温带残存的天然林中少数保存完整的地区之一和华北落叶松的原产地。特殊的自然条件和丰富的植被，为野生动物创造了良好的生存条件，尤其是分布着中国特有的珍禽褐马鸡，并为褐马鸡的主要栖息繁殖地。保护区建立后，褐马鸡及森林生态系得到有效保护，并初步取得了可喜成绩。

保护区内植物资源丰富，森林保存完好，有林地面积为7709公顷，占总面积的73.8%，灌木林地面积1166公顷，占总面积的11.2%。森林依建群种大致可分为5种类型。华北落叶松天然次生林纯林分布于核心区、八水沟、神尾庙等地带，伴生着云杉、白桦、山杨、油松、辽东栎、红桦等树种;云杉林多分布于八水沟、西塔沟、大背等地;油松林主要分布于阳圪台实验区;杨-桦阔叶林是构成阳坡、山脊线附近和半阴半阳山坡森林植被的主要成份;辽东栎林主要分布于向阳山坡。

有植物60余科500余种，其中药材达200种以上。鸟类有15目40科150余种，兽类6目11科80余种，两栖爬行类10余种，昆虫上千种，菌类50余种。其中有国家一级保护动物褐马鸡，二级保护动物金钱豹、黑颧、金雕等。蝶类25种，隶属7科，25属，区系分析结果表明，该地区蝶类以古北界种为主，东洋界与古北界共有种次之，东洋界种类最少。

我的家乡是一座美丽的城市——黑龙江省牡丹江市，它既有不同寻常的过去，也有着辉煌的现在。

听爸爸妈妈说，他们小的时候，家乡原本是一个贫困的地方。当时，人们生活非常困难，只有几条泥泞的土路，下雨时路上都是泥，交通很不方便。人们吃的只有应季蔬菜，品种虽然少，但也算是够吃了。穿着的服装颜色比较单调，灰，黑，白，衣服基本上都会褪色，有的还需要打上补丁。就更别提什么家用电器了，有一台收音机，一块挂表，就算是当时最“富裕”的家庭了。

光阴似箭，日月如梭。一晃二十年过去了，随着经济的飞速发展，人们的生活水平不断提高，呈现在我们眼前的是一派新的景象。如今这里一座座高楼拔地而起，街道宽敞平坦，一条条高速公路贯穿南北。马路两旁花草成片，绿树成荫。有线电视早已送到千家万户，人们的物质生活和文化生活也都有了很大改善：人们穿起了各色的新装，样式新颖的皮鞋，五颜六色的裤子，使人显得春光满面，精神焕发。而且家用电器也都纷纷进入了家庭之中，电视、洗衣机、电冰箱、电脑、空调等一样都不能少，人们再也不用为吃穿发愁了。

泥泞的小路魔术般的变成了宽阔的柏油马路，下雨天也不怕出门难了，雨水的冲刷会让马路变得更加整洁，干净。公路上，样式繁多的汽车来来往往，川流不息，像一条彩色的河在流动。想去哪已经不成问题了，坐上车很快就能到。目前，这里最热闹最繁华的要属商业一条街了，真可以称之为“购物的天堂”应有尽有。我们的生活真是“芝麻开花节节高”啊!

另外还要告诉大家，我的家乡还有一个更大的改变，那就是它已经是一座美丽的旅游城市，风光秀丽的镜泊湖宛如一颗璀璨夺目的明珠镶嵌在祖国北疆上，它以独特的朴素无华的自然美闻名于世，吸引越来越多的国内外游人。海林市威虎山城、牡丹江北山公园、八女投江英烈群雕、牡丹峰国家级自然保护区、吊水楼瀑布，还有黑龙潭跳水表演，这山、这水、这景、这情，令人惊叹神往，流连忘返。

家乡的变化使我倍受鼓舞，我一定要努力学习，掌握各种知识，用自己的双手来建设自己的家乡，使家乡的明天更加辉煌!

野人寨，又名谷口。野人寨为一小镇，依山傍水，古为驿道渡口。翠岭连绵，溪谷环绕，碧坞烟霞，曲径通幽，是天柱山麓风景名胜荟萃之地。有汉武帝拜岳台遗址和旌驾桥，有碧波荡漾、轻舟竞渡的潜水，还有三祖名刹、觉寂古塔，钟鼓长鸣，香烟缥缈，山光潭影，小桥人家。三祖寺，坐落在野人寨北面的谷口凤形山上，这里是天柱山的南大门。公元505年梁都健康(今江苏南京)道林寺高僧宝志在这里选地建寺，梁武帝萧衍赐名山谷寺。公元509年中国佛教禅宗第三代祖师僧璨驻锡山谷寺，并在此传衣四祖道信。公元745年为僧璨舍利塑像建塔，公元772年唐肃宗李亨赐塔名“觉寂”。在三祖寺西边山谷溪涧中有一巨石酷似牛的全身，头、背、腹、腿，线条分明，跪卧溪畔，如饱饮清泉之后，昂首北向，谛听古刹钟鼓之声。前人在此牛背大书“天下奇观”。石牛北侧山崖有一处突出如台，相传为宋代名家黄庭坚读书台。与此台相对的南侧山崖原亦有突出如檐的岩石，两崖相接，植被填补了其间空隙，构成了不是洞门的动门，因有石牛古洞之称。这里不但景色优美，更因摩崖石刻的繁密、古老、名家手迹多而远近驰名。

经过近20分钟的缆车观光，现在我们已经到达山顶。美丽的月亮湖，神秘的梦月山庄送入眼底。这是月亮情之旅的最后一站——“梦月山庄相拥”。

月亮湖位于明月山山顶，海拔高度约为1530米，水面面积约60亩。梦月山庄倚近湖而居。其布局借鉴中国传统的坐山观水建筑布局方式，分成主楼与附楼两大格局，主楼是一个高规格的接待楼，伫立其间，纵深俯瞰，月亮湖全景，尽收眼底。客房沿水面错层布置，形成中式特有的庭院空间。副楼沿西而卧，豪华别墅式酒店直延主楼东侧，沿水面的景观游步道贯穿休息、垂钓、赏景的各景观节点，湖上泛舟、临水垂钓、人造沙滩，尽添梦月山庄之活力与异域风情。如果您感觉疲劳，电瓶车、自行车，可稍代步，一满您足下遍行之逸兴。

好了，游客朋友们，梦月山庄就要到了。在海拔1530米的高山，您什么都可以想，什么都可以不想。在梦月山庄里，尽情地亲月、近月、揽月吧，愿大家与快乐共眠，为浪漫爱情之旅画上一个圆满的句号。游客朋友们：明天我们将6点准时起床，观赏明月山日出。早餐后，乘缆车下山。

蓬莱仙洞，又称罗汉洞，旧名沈家洞，安徽池州市石台县贡溪乡杜村境内，是一个多层次、多阶段、多堆积形态的大型溶洞。其位于石台县城东9公里，距九华山164公里。洞全长3000多米，总面积达两万多平方米，呈立交结构，分天洞、中洞、地洞、下河四层，内有迎宾厅、探海长廊、东海龙宫、通明宫、迷仙宫、玉蟾宫、银长廊、瑶池、南海和送客厅等景点。

洞内景观奇特，洞外山青水秀，内外景致交融，确实令人陶醉。蓬莱仙洞是一个石灰岩溶洞。大约4.5亿年前，这里是一片汪洋大海，后来，由于地球内部运动，海水下降，陆地崛起，溶蚀成现在的洞体和千姿百态的钟乳石。

据初步考证，洞体的形成距今已有9000多万年的历史。地洞中有形态各异的巨石，有三条地下河。还有南海、东海龙宫、迎客厅、送客厅等景区。其中，以巨幅自然山水壁画、白色透明的“罗纱帐”、碧玉般的海石花、洁白晶莹的“天丝”等罩主为绝。洞中石壁上，有明代以来的题咏石刻多处。 蓬莱仙洞内钟乳累累，绚丽多彩;仙洞胜景，神奇幽幻。尤以巨幅山水壁画、白色透明的罗纱帐、碧玉般的石花、洁白晶莹的天丝“四绝”著称。

在许多广州人眼里，沙面可能是广州最有意思的地方，来这里主要是看建筑。这里的建筑向人展现着19世纪英法租界地的欧陆风情，环境极美，很适合漫步其中，抑或是文艺青年们拍照。

因为处处都是风景，你时不时可以在这见到拍婚纱照的新人，可以感受到那份幸福。若有兴致，也可以等到华灯初上，找一家咖啡馆，沉思往事，遥望天鹅潭，别有一番情调。

沙面的街头巷陌漫布着雕像、凉亭、花圃、木椅和喷水池等西式街道的元素，岛上有150多座欧洲风格建筑，其中有42座特色突出的新巴洛克式、仿哥特式、券廊式、新古典式及中西合璧风格建筑，是广州最具异国情调的欧洲建筑群。

比较知名的建筑有：

沙面大街2号-6号的楼房，俗称红楼，原是海关洋员华员俱乐部，高三层，红砖砌筑，南面和北面建有尖顶阁楼，仿19世纪英国浪漫主义建筑风格。

沙面大街54号的建筑，原是汇丰银行，仿西方古典复兴建筑风格，高四层，二层的外墙砌有通柱到三层顶，在西南面楼顶建有穹窿顶的亭子。

沙面大街48号的楼房，是最具代表性的券廊式建筑，高三层，钢筋混凝土结构，四周的走廊均为券拱形，外墙刷水洗石米。

沙面大街14号的露德天主教圣母堂，规模虽小，结构简单，但在其入口处仍然为仿哥特式。

合同编号：

发包方：申通快递服务有限公司( )公司 (以下简称甲方)

承包方： 身份证号： (以下简称乙方)

为开拓快递服务业务，提高快件派送效率，实现合同双方互赢共进，甲方现将快递业务发包于乙方。本着公平公正、诚实信用、平等自愿的原则，经甲、乙双方友好协商，签订如下承包合同：

一、承包范围：

1、乙方承包经营快递业力范围： 区域之内。

2、乙方必须在甲方指定的上述区域内经营，不得超出该区域外进行经营活动。

3、未经甲方许可，乙方不得变更经营区域范围，不得擅自缩小、扩大快件收揽、派送范围，不得接纳或互换其他承包人的经营区域。

二、承包期限：

1、本合同承包期限自年月日至 年 月日止，其中甲方对乙方的试承包期为1个月。试承包期内，如乙方有任何违反本合同约定行为的，本合同立即终止，不再履行。

2、乙方欲继续承包的，应在承包期满前 个月，向甲方提出书面申请，甲方同意后，双方重新签订承包合同，同等条件下，乙方有优先承包权。

三、费用结算：

1、承包风险抵押金、中转费、管理费、派送费标准按本合同附件一、附件二执行。

2、中转费、管理费和派送费等费用为预付款结算方式，发生前述费用时，直接从预付款中扣除。预付款不足以支付中转费、管理费和派送费的，乙方必须及时充值，否则快递操作系统自动停止任何操作，造成的任何损失由乙方承担，与甲方无关。

3、乙方需向甲方缴纳承包期间的风险押金，作为乙方违约保证金以及其他依法或依约应当承担法律责任的担保。风险抵押金因故减少的，乙方应在 10 日内补足。承包期满，乙方不愿继续承包经营业务，且无其他任何违约行为的，在合同期满六个月后，风险抵押金如数退还。

四、权力和义务：

1、甲方的权利

1)授权乙方使用：“申通”或甲方自有字号、商标、标志的权利。

2)授权乙方经营快递业务的权利。

3)对乙方经营活动有管理权、知情权、调查权、退议权。

4)对乙方违反本合同行为的追究权。

5)有权根据市场情况调整经营模式、制定价格政策、适当调配乙方经营区域。

2、甲方的义务

1)甲方确保本合同所的区域范转与甲方其他承包区无重叠和交叉。

2)甲方保障乙方快件包装材料(如：信封、面单、塑料袋等)的供应。

3)维护乙方经营区域的合法权益，按照本合同约定阻止、处罚甲方其他承包人对乙方经营权的侵害。

4)甲方不得随意调整费用(含风险抵押金、中转费、派送费、管理费、材料价格)标准，但上经公司作出调整决定的除外。

3、乙方的权利

1)在本合同约定的承包期限内，使用“申通”或甲方自有字号、商标、标识。

2)在约定的区域内合法经营快递业务，不得经营除申通以外的其他快递。

3)乙方享有独立对外经营的相关权益。

4、乙方的义务

1)负责提供合法的经营、运营所需设备设施、工作人员。

2)独立 核算，自负盈亏。承担承包期间的一切费用开支，包括但不限于各项行政税费、生产经营费用、人员工资与福利、罚款、罚金等。

3)维护公司形象和声誉，接受甲方监督与管理，遵守甲方及上级公司制定的各项管理制度。

4)及时收取、派送邮件物品，及时上传派件、收件数据信自。因乙方原因导致邮件物品毁损、灭失、迟延投递的，负责承担赔偿责任。有公司到件记录的派件丢失，承担赔偿责任。

5)遵守由甲方及上经公司制定的价格政策，不得随意降低或提高服务收费标准。

6)不得以甲方名义从事非承包业务活动。

7)不得超越甲方授权使用“申通”和甲方自有字号、商标、标识。

8)有义务将他人侵犯甲方知识产权以或甲方其他承包人不正当竞争的情况及时通知甲方。

9)乙方对在双方合作过程中获悉的甲方有关经营、产品、市场、技术 等一切信息负有保密义务，乙方的代表人、负责人、投资人、实际运营人以及他们的近亲属负有同样保密义务、乙方有义务要求其员工保密。未经许可，乙方及上述人员不得使用或许可他人使用甲方秘密。乙方与上述人员对此项义务承担连带责任。

10)未经甲方许可，乙方不得与甲方同行业企业、个人开展任何形式的合作，不得经营、投资与甲方相竞争的企业或产品，也不得在与甲方同行业或相竞争 的企业担任任何职务。未经甲方许可，以为的代表人、负责人、投资人、实际运营人以及他们的近亲属也不得从事上述行为。本合同终止 1 年内，乙方及上述人员亦应遵守此项义务。上述人员违反对此项义务视为乙方违约。

11)乙方必须以现金向甲方购买快件 包装材料(如：信封、面单、塑料袋等)。乙方不得将从甲方购得的材料转卖其他申通业务员或者承包区(人)。

12)乙方负责管理、培训自聘工作人员，乙方及乙方自聘人员与甲方无劳动合同关系。

13)乙方应当严格遵守法律、法规和行业规范，合法经营，并独自承担生产经营过程中因经营不当、行为违法、违反甲方和上经公司制度所产生一切风险及损失，独自承担承包经营期间发生的安全事故、经济纠纷、用工纠纷等法律责任。

五、合同的变更、解除与终止：

1、甲乙双方协商一致的，可以变更或解除本合同。

2、乙方未经甲方书面同意，不得转让、转包、出租承包业务、乙方擅自转让、转包、出租承包业务的，甲方有权解除本合同。

3、乙方不服从甲方及上级公司的管理，严重违反甲方及上级公司所制定的承包区管理制度的，甲方有权单方解除合同，取消乙方的承包资格。

4、乙方违反本合同第四条第4款第10项约定的，甲方有权随时解除合同。

5、乙方违反约定没有足额预存中转费、管理费、派送费的，甲方有权解除合同。

6、乙方不得在承包期间内解除合同，除非发生重大事情，在得到甲方同意，并结清各项账款后本合同方可终止。

7、如出现不可抗力，本合同的改造可以中止，因不可抗力事件持续 合同终止。不可抗力是指合同双方不能预见、不能阻止并且不能控制的情况，包括战争、自然灾害、社会骚乱、罢工、传染病等突发事件以及政府行为。

六、违约责任

1、甲方违反合同约定造成乙方损失的，应负责赔偿。

2、甲方在合同承包期限内擅自解除合同的，应当双倍返还风险抵押金。

3乙方违反合同第四条第4款第10项约定的，乙方所交风险抵押金不予退还，还应当另行向甲方支付违约金 10000 元。

4、乙方擅自转让、转包、出租承包业务的，其转让、转包、出租协议无效，乙方所交风险抵押金作为违约金，甲方不予退还。

5、合同承包期限内，乙方擅自解除本合同的，乙方所交风险押金甲方不予退还。

6、乙方违反本合同其他约定的，应向甲方支付违约金 元，违约金不足以弥补甲方损失的，甲方有权要求赔偿实际损失。

七、本合同未尽条款，由双方另行协商，本合同附件与主合同具有同等法律交力。

八、本合同一式二份，甲乙双方各执一份，自双方签字之日起生效。

甲方：(签字盖章) 乙方(签字盖章)

年 月 日 年 月 日

合作协议

甲方：_____________________________

乙方：_____________________________

以上各方共同投资人(以下简称“共同投资人”)经友好协商，根据中华人民共和国法律、法规的规定，双方本着互惠互利的原则，就甲乙双方合作投资 项目事宜达成如下协议，以共同遵守。

第一条 共同投资人的股份比例和投资方式

1.甲、乙双方同意，以双方注册成立的公司(以下简称 )为项目投资主体。

2.各方股份比例：甲方占股份总额的_________%;乙方占股份总额的_________%。

3.甲方承诺为公司成立提供办公场所及必要的办公设备，并以公司名义出资兴建直营酒店一家，作为品牌直营店。

4.乙方承诺为公司运营建立运营体系;组建人员机构;设立品牌加盟;开展市场拓展;以及其它一切公司运营所需技术支持。乙方之前开展的有关酒店业务归公司名下所有。

第二条 利润分享和亏损分担

共同投资人按其占公司股份总额的比例分享共同投资的利润，分担共同投资的亏损。

共同投资人各自以其公司股份比例为限对共同投资承担责任，共同投资人以其股份比例为限对股份有限公司承担责任。

共同投资人的出资形成的股份及其孳生物为共同投资人的共有财产，由共同投资人按其股份比例共有。

共同投资于股份有限公司的股份转让后，各共同投资人有权按其股份比例取得财产。

第三条 事务执行

1.共同投资人自愿委托甲方出任公司法人代表，行使法人权利和义务。

2.共同投资人委托乙方代表全体共同投资人执行共同投资的日常事务，包括但不限于：

(1)在股份公司发起设立阶段，行使及履行作为股份有限公司发起人的权利和义务 ;

(2)在股份公司成立后，行使其作为股份公司股东的权利、履行相应义务;

(3)收集共同投资所产生的孳息，并按照本协议有关规定处置;

3.其他投资人有权检查日常事务的执行情况，乙方有义务向其他投资人报告共同投资的经营状况和财务状况;

4.乙方执行共同投资事务所产生的收益归全体共同投资人，所产生的亏损或者民事责任，由共同投资人承担;

5.乙方在执行事务时如因其过失或不遵守本协议而造成其他共同投资人损失时，应承担赔偿责任;

6.共同投资人可以对乙方执行共同投资事务提出异议。提出异议时，应暂停该项事务的执行。如果发生争议，由全体共同投资人共同决定。

7.共同投资的下列事务必须经全体共同投资人同意：

(1)转让共同投资于股份有限公司的股份;

(2)以上述股份对外出质;

(3)更换事务执行人。

第四条 投资的转让

1.共同投资人向共同投资人以外的人转让其在共同投资中的全部或部分股份时，须经全部共同投资人同意;

2.共同投资人之间转让在共同投资中的全部或部分股份时，应当通知其他共同投资人;

3.共同投资人依法转让其股份的，在同等条件下，其他共同投资人有优先受让的权利。

第五条 其他权利和义务

1.甲方及其他共同投资人不得私自转让或者处分共同投资的股份;

2.共同投资人在股份有限公司登记之日起三年内，不得转让其持有的股份;

3.股份有限公司成立后，任一共同投资人不得从共同投资中抽回资金;

4.股份有限公司不能成立时，对设立行为所产生的债务和费用按各共同投资人的股份比例分担。

第六条 违约责任

为保证本协议的实际履行，乙方自愿提供其所有的向其他共同投资人提供担保。乙方承诺在其违约并造成其他共同投资人损失的情况下，以上述财产向其他共同投资人承担违约责任。

第七条 其他

1.本协议未尽事宜由共同投资人协商一致后，另行签订补充协议。

2.本协议经全体共同投资人签字盖章后即生效。本协议一式_______份，共同投资人各执一份。

甲方(签字)：_________ 乙方(签字)：_________

_______年____月____日_______年____月____日

签订地点：_________ 签订地点：_______________________________

甲、乙双方秉承合作精神，达致共赢的宗旨，就旅游业务的接待达成以下约定：

一、甲方同意选择乙方为团队旅游目的地的接待社，并委托乙方的团队在到达旅游目的地后，安排游客在交通、餐饮、住宿、景点游览、导游服务、娱乐休闲等方面的接待工作。

二、乙方为甲方确认行程计划时，必须将安排的游览项目的游览时间、购物场所的名称及停留时间、需要旅游者另行付费的游览项目及价格、自由活动的时间和次数列明，并确认。

三、乙方在接待期间，必须严格按照《旅行社条例》执行，并根据甲方的接待要求，适时适当地安排交通工具，餐饮服务，住宿安排，行程景点游览，提供优质的导游服务。接待要求，由甲方以传真，电子邮件等方式在团队抵达前通知乙方，由乙方确认并逐项落实。

乙方所安排的交通工具、司乘人员、餐厅、住宿、景点、导游等，必须持有或拥有合法的资格证件，符合国家旅游法规和交通法规的相关规定。

四、接待期间，乙方必须保障客人的人身安全和财产安全，并为之做好防范工作。乙方必须依法购买旅行社责任险。

五、接待期间，接待内容(包括交通工具、餐饮标准、住宿地点、住宿标准、景点增减、购物点增减、导游、司乘人员更换等)不能随意改动，如遇不可抗力因素需变更接待内容的，应征得全体游客的同意，并签名确认，乙方知会甲方。客人擅自离团或主动离团的，乙方应立即知会甲方，未发生的费用应从团赞中扣除，已收取团费的，应退还给甲方。

六、团队购物的次数，地点不得超过双方确认的安排。不得强行带客人购物或强制性另外加项收费。

七、发生投诉时，应视不同阶段，不同性质分别处理如下：

1、在接待期间，客人就接待内容提出投诉，乙方应及时作出调整、处理，涉及团费的增减等费用收支的，乙方应先征得甲方的同意，方可作出调整，期间乙方必须安抚游客的情绪，防止事件进一步恶化。

甲方： ___________

乙方： ___________

____ 年 _____ 月 _____ 日

为切实加强五朵山景区五一期间安全(包括旅游者人身安全、消防安全、交通安全、食品卫生安全、汛期安全、森林防火、处置自然灾害等)工作，有效防范和坚决遏制各类安全事故的发生，按照国家、省、市有关安全工作的法规规章及文件要求，对进一步加强五朵山旅游景区安全工作通知如下：1、严格按照景区安全规章制度组织实施。2、各部门要建立安全管理责任制，将安全管理的责任落实到每个部门、每个岗位、每个职工。4、把安全教育、安全技能培训制度化、经常化，培养职工的安全意识，普及安全常识，提高安全技能，对新、老员工及节假日期间临时用工人员，必须经过安全培训，合格后方能上岗。5、各岗位员工随身携带移动电话，保持24小时信息畅通。6、在景区安全隐患处和危险地段设立警示牌进行安全提示以提醒旅游者，并加注景区紧急救援电话。7、各分公司、部门对景区内高风险区域可能发生的安全事故，要制定科学合理的事故应急预案。8、增加设备日常巡查的频率，加大日常维护保养的力度，提高设备运行的安全可靠性。完善应急救援预案，配置适用的救援装备，加强作业人员应急救援培训和训练。9、加强景区内车辆管理，杜绝私自出车，杜绝带情绪出车，杜绝病2 / 2车出行。抓好对事故多发危险路段的治理，进一步完善景区内外的交通安全环境。10、景区施工未开放区域限制旅游者进入，并对试图进入未开放区域的旅游者进行坚决劝阻，杜绝发生因旅游者强行进入导致的伤亡事故。11、严格执行安全事故报告制度。在事故发生后，按照规定的程序和时限要求及时上报有关信息和处理情况，不得迟报、漏报、谎报、瞒报。12、本次五一和以后节假日、，庙会期间员工需提前半小时上班打卡，下班签退时间推迟半个小时。违例者按《考勤管理制度》处罚。各分公司、部门要落实对辖区内旅游景区安全工作的监管责任，加大对安全工作日常监督检查的力度。

特此通知。

山景区

20xx年4月30日

净月潭滑雪场与众多滑雪场所不同的是这里是“城市中的滑雪场”，与城市不同的是这里湖光山色、空气清新。净月潭滑雪场年积雪期为150天，滑雪期为120天。每年11月中旬到翌年3月中旬都是最理想的滑雪时间。为了满足不同层次，不同熟练程度旅游滑雪者的需求，滑雪场共设有5条雪道。分为初级、中级和越野雪道。

初级雪道三条各长580米、470米、300米，平均宽度30米，坡度8-10度，可供初学者使用。中级雪道一条，长1470米，平均宽度35米，坡度15度，高差80.6米，可供有一定滑雪基础的熟练者和开展各类趣味滑雪比赛使用。如果滑雪者有较高的专业水平，和较强的技术熟练程度，大可在2.5公里长的越野滑雪道上一展英姿。

滑雪场还有一条双人循环彩色吊椅式空中缆车和三条进口托牵机供滑雪者上山使用。建筑面积为2800平方米欧式风格的多功能雪具大楼，上千套进口滑雪器材供滑雪者出租。为保证雪量，滑雪场还备有2台进口造雪机，6台进口雪地摩托

在净月潭风景区的雪雕园里，游客们继观赏哈尔滨冰灯艺术后再次领略了另一种冰雪的创作艺术。

净月潭没有只是国家森林公园，同时也是亚洲最大的人工森林。它的森林面积逾100平方公里，潭水面积430公顷，如此浩瀚的人工___，当之无愧地可谓为“亚洲之最”!在净月潭，记者乘坐全少1316米的空中没有雅参观缆车时鸟瞰净月潭景色区，那茂稀耸立的参天树木遍及在黑雪茫茫的大地上，一幅幅___雪原的壮没有美观景象形象一览无余令人叹为没有美观止。非但凡人在缆车上如同置身于一个弘大非常的空中氧吧中，其所吸吸的新奇空气好像彷佛皆带着经常的浑新取苦甜。从空中乘索道缆车围绕净月潭往返概略要四极度钟。可睹净月潭景区其区域的辽阔。

黄山九龙瀑位于云谷西路上山处，瀑水源于天都、玉屏、炼丹诸峰，汇为云谷溪，然后在香炉、罗汉两峰之间的悬崖上奔流而下，长达300米，整条瀑布共分九折，一折一瀑，一瀑一潭，故名“九龙潭”，古诗这样描写了九龙瀑：“飞泉不让匡庐瀑，峭壁撑天挂九龙。”“百丈泉”位于云谷西路下山处，在至温泉区的公路旁可以观赏到，每当雨季，巨大的悬崖上，瀑水奔流，直泻百米，犹如白绢长垂，疑是银河落地，气势不同凡响。观瀑亭是观赏此瀑布的最佳处，是旅游的最佳地点。

一奇：瀑长600米，垂直落差360米，一瀑九折，一折一瀑，一顿一潭，盘旋飞挂撑天峭壁之上，宛如九条白龙穿云破雾，凌空而降，气势雄伟。大雨之后，山洪暴发，激流翻腾，吼声震天，溅珠飞雨，高达数十米，瀑潭不分，幻似一条接天及地的巨龙，飞舞在青峰翠峦之间。阳光照耀时，更加彩虹飞舞，壮美之态，世间罕见。若久旱不雨，九龙瀑仍流水不竭，潭瀑分明，潭面水色五彩缤纷，幻化万千，或像片片龙麟，或如朵朵牡丹，或似金蛇游弋，艳丽迷人。

二奇：地质结构奇特，冰川遗迹神秘。九龙瀑是U形谷，瀑边潭中更有众多大小冰臼，组成冰臼群奇观。

三奇：黄山之松石峰云水诸奇都在九龙瀑周边别具风采。站在瀑边，可望天都、香炉、罗汉珠峰，飘浮云烟之上;瀑洲原始森林茂密，瀑边崖上奇松遍布，山花烂漫，灵猴戏耍，飞禽鸣趣，构成了九龙瀑的整体美。九龙瀑是龙源中最壮美的景观。龙源中还有其他许多奇特的龙景大观，如龙女潭、青龙涧、龙盘岛、龙舟石、蜊龙潭、虬龙潭等。由此，龙文化在龙源也更具神奇光彩，引出了许多如轩辕黄帝养龙、龙女献珠、龙生九子、画龙点睛、龙女报恩、九龙治水等美丽传说。古代曾有僧人在龙源中建龙禅院。古院尚存遗迹，留有“龙禅院古塔之位“石碑和一间小舍。今将重建龙禅院，作为龙文化展览院。神奇壮丽的龙源九龙瀑景区，是我国龙文化与黄山自然景观的美妙结合。

站在泰山脚下仰望泰山才发现她是那么的巍峨壮观，那么的雄伟!之间大大小小的山峰一个连着一个，紧紧的挨在一起，好像一奶同胞的兄弟姐妹，漫山遍野的花草树木郁郁葱葱，显现出勃勃生机。

开始我三步并作两步的怀着喜悦的心情往泰山高出攀登，沿着一条绿树成荫的古道我踏上了登上的路，我顺着台阶一级一级的往上爬，一段段青色的台阶时而陡时而宽。之间泰街两旁怪石横生，茂密的树枝纵横交错，碧绿的小草铺满了山地，五颜六色的花儿长在草地上，给大地穿上了漂亮的衣服，耳边还不时传来淙淙的流水声和林中鸟儿的叫声。

一直往上爬，爬到半山腰中，我先是听到瀑布的声音“轰轰隆隆”像层层的海浪涌上岸滩又像阵阵的大风吹过松林，忽然，我一转身，看到了瀑布的全景，它像银白色的巨龙飞流直下，势不可挡。四面溅起的水花非常清澈，像一颗颗闪亮的珍珠。站在瀑布底下望瀑布，他好壮观啊!

爬呀爬，我终于爬到了泰山的最高峰---玉皇顶。站在峰顶往下观望，发现泰山真的太高了，只见一座座山峦连绵起伏，远处的楼房。田地一切尽收眼底。

最后，我带着对泰山的无限的眷恋，依依不舍的离开了它。我爱泰山的一草一木，好期待下次再爬泰山时能够再一次体会那种一览众山小的感觉。

泰山景区英文导游词3篇

泰山的日出，是一个想象的世界，神奇的世界，日出景象的美妙是笔墨难以形容的。下面是第一范文网带来的泰山景区英文导游词，希望可以帮助到大家。

篇一：泰山景区英文导游词

Dear friends, my friends, everybody is good. I am the guide you guide, visit mount tai scenic spot Zhu Yingtong. We have now arrived, taishan scenic area. Right in front of us there is a mount taishan stone: Qin Taishan stone in his 28 years, was in 219 BC, mount tai is one of the earliest sharpening.

Taishan sharpening, according to its different USES, purpose and means, and formed the different category. It is a stone tablet stone carving. Second, the portrait stone carvings. Third, the buddhist statues carved stone. Fourth, moya carved stone. Five classics carved stone. Six is the epitaph tomb inscription carved stone tower. Seven is fude stone carvings. Eight is a carved stone construction.

Taishan stone carving in stone carvings of figures, animals, relief of chariots and horses, houses, animals, such as image, carved stone words, etc., is an organic part of the ancient Chinese art history, and philosophy, literature, history, and ceremonial aspects of content, is also the embodiment of spiritual civilization in ancient China. At the same time, mount tai stone carving stone of the han, han dynasty reflect the production and living standards, is the concentrated reflection of material civilization in ancient China. As li admire Mr Lin said: "taishan is one of the main symbol of Chinese culture, and promote Chinese culture, first, carrying forward the culture of mount tai, it is natural thing to do."

There is a legend about mount tai: when pangu fell, his head, dongyue, abdomen into zhong, left arm into nanyue, become beiyue in her right arm and two feet into the west.

Finally I wish you all have a good time, thank you!

篇二：泰山景区英文导游词

Ladies and gentlemen:

How do you do! Warmly welcome to mount tai, today I will and family together from taishan road on the top of the mountain.

This is high, the ancient taishan contains rich natural and cultural accumulation, has been UNESCO world cultural and natural heritage list. Now, we are still like the ancients, asking how "temple", then join me into the mount, to appreciate the charm of mount tai.

This is dai. Started from the dai temple, temple lane, a heaven, red doors, doors, the arch of ascending immortals to the worse, is the ancient emperor I taishan road, through the now famous person called "heaven scenic spot", also called road, is the oldest of taishan mountain road 6 now. We will from the road to the utmost.

Home before noticed the towering dai temple, and a more temples, that is "remote pavilion", are the starting point of the first emperor I mount tai. The emperor held to taishan I sacrifice, all visits by simple ceremony here first, so before the Ming dynasty, called the "grass and pavilion". Id in the Ming dynasty, changed its name to "remote pavilion" refs. Though it is a word, base devout do contain it.

Friends, the ancient architecture in architectural history in the world has a unique position, is remote and pavilion of the architectural concept for both I would become a standard for a prelude to the need of step by step into the climax, also is the ancient suppression before youngs aesthetic thought.

Qianmen is the dai temple, ping is a wonderful party. With such charm to dai temple, is determined by its own characteristics. First of all, it is different from general temple, the walls of the wall week 1300 meters, 5 layer foundation, build by laying bricks or stones on the blue bricks, a trapezoid, 17.6 meters wide, 11 meters wide, 10 meters high, a total of eight gate: for qianmen, as the front entrance to the dai temple. From the dai temple, qianmen into head-on is tianmen, chopped son say "DE with heaven and earth" meaning. With doors on both sides of the east for three spirit Hou Dian, west to qiu, three temple are connected to the wall, and constitute the dai temple between the first into the yard.

Ringha door, is the majestic high Kuang song day, it is also called China sun temple, is the main body of the temple. Width between 9 days Kuang temple, 643.67 meters, the depth 5, 17.18 meters, the intake of 23.3 m. Kuang temple is located in the spacious home, day white stylobate, stone column jacaranda around, around the cloud shape column at his columns, and make the heavens Kuang the environment around the house and has a wonderful effect.

Day around Kuang temple corridors, forming a compound, on the two sides of buildings, gallery is to play the make the space has banded, the folding of the gas and closely, rigorous and abound change, this is to connect the world history of architecture. Dai temple in the corridor to a double-hipped roof hip roof building tightly hugging, straight and high contrast more inspired people to day Kuang own house. Ancient Chinese architects know that there is no absolute absolutely, from comparison, in addition to low around the corridors, days before Kuang temple platform also took two exquisite royal pavilion, both highlighted the day Kuang temple, and in a quiet sound, so the day Kuang temple is not of the two words can be summarized with.

From day Kuang falsely back out, a brick tunnel connected to the bedroom after. When the emperor song zhenzong letter taishan, dubbed "emperor", because of mount tai emperor should be winner ", then to match a lady "shu next year". From this point of view, dai temple is more many, Taoism as more like the royal court, this layout is further revealed the feudal rulers of dai political activities of the utilitarian purpose.

Just now, we are along the dai temple to visit the main axis, and on both sides of main axis, the other 4 individual, both before and after the east, the former as "opzoon", according to legend the emperor of 6 strains of cooper in the courtyard; After the "east the throne", is the place where the emperor the taishan hotel.

Here is the mount tai is famous 18. About 2.5 billion years ago, in a geologist called "taishan sports" orogeny, GuTaiShan from an ocean rise for the first time, after several vicissitudes of life, mount tai is rising and sinking, sinking and rising, finally 30 million years ago in the Himalayan orogeny, finally formed todays mount tai. Ancient orogeny created Tarzan foothill stepped up three fault zone, a step from the cloud layer on the bridge fault zone to the utmost, abrupt rise of more than 400 meters above sea level, making it a layer of strip with all round with a strong contrast peaks, like the pagoda of brake, formed the "column" east days of momentum.

Here is the tight 18, is also the climbing plate is the most difficult part of the road. Cliff house, the inscribed copy of the elders: "hard up", "the first mountain", "green ladder climbing together"... It was the encourage us. Look at the load of one hundred jin, pick, workers think again when the nameless chisel shek sau passers-by... Speechless, but they can motivate people up mountains. Friend, mountaineering is like doing any business, only up to the end, to overcome and obstacles, to reach the highest realm!

The worse, we are in "heaven", although we have not immortal, but we are here to "climb the tianshan and heaven is revealed to the heroic.

Into the worse, as opposed to a temple called "porch" outstanding, outstanding porch one on each side can go to the north. Go out to the west there is a mountain peak "of oar in nature, the mountains have a pavilion, a month view pavilion. It is said that day high air in late autumn season, here also can see" Huang Hejin belts "singular landscape: under the setting sun is reflected in the backdrop, dimmed, but the Yellow River, reflecting the light of the sun, like a flash of gold belt, the day in the ground together. At night, under the bright moonlight, the lights of the north visible at jinan, so the peak month view say again" at the mansion mountain ".

Out the worse yard east fold is the Yin. Yin, the streets of heaven, more poetic. Travel east along the Yin, the north one lane, plaques on the topic shadow Wu Sheng mark ", this is from Confucius and YanYuan see wu Chang outside a white horse. Fang north is the Confucius temple.

Yin is the most eastern end of azure clouds temple, I tell the stories brigitte xia yuan jun to the home. Brigitte xia yuan juns predecessor is the goddess of mount tai, the folk known as "fairy herself xia yuan jun" is people mind of mount tai is the Lord god, and is referred to as "taishan" grandma, "taishan mother". Taishan syndrome of old people of faith and love, is a history of buried deep in peoples heart of a mothers love. For many years, Beckham won the affection of his people, xia yuan jun still stand on the top of mount tai, accept the good faith boy and girl, incense, wandering township called to leave the country.

Ok, let us into the green chardonnay temple. , 2500 square meters, built the throne room, peidian peidian, 3 door god, bell tower, drum tower, incense, long live the floor, one thousand jin ding, pool fire, and zhaobi, dance floor, royal pavilion... And as the royal mountain high winds, the temple of copper for copper tile, stone, glittering, just like the imperial palace in the sky. The height of mount tai azure clouds temple architecture technique is considered to be the model of the construction of the ancient mountains, people come here to visit dance is not feeling it and its high, sacredness arises spontaneously. Today, mount tai azure clouds temple buildings unique prepared.

The azure clouds temple east door north along the winding mountain paths to god, a wall of rock stand tall, cliff stone carvings around, yangyang, called "peak". Peak on the west side, a few years all have the ancients write on a stone, this area is open to the calligraphy art museum.

Peak bends and on the west side of the view to the top, who seems to go all the way up the stone steps finally arrived at the end of the utmost - jade emperor peak is mount tai.

The jade emperor pagoda built in the utmost, aross like to taishan wearing a crown. By the gate into the temple, the first see is a hospital bill "the utmost stone". The utmost stone columns, lie in a circle of fewer meters high, rough surface, if elsewhere, will be a the most ordinary not stone. But here, beside it have ready and ready and the monuments reads: "1545 meters of mount tai is the utmost". According to the geology analysis, thats it, at 30 million years ago from a trough to hog, it rooted in the 10000 meters deep in the earths crust; Is it, with hundreds of square kilometers of the base, the whole mountain is carried on it, make it the clouds, so that the jade emperor of jade emperor pagoda became the patron saint of it.

My friends, a day of travel is over. Hope you can come again to the mount tai. Thank you for your home!

篇三：泰山景区英文导游词

Ladies and gentlemen:

First of all, let me, on behalf of travel agency, for everyone to mount tai tourism, sightseeing, a warm welcome!

During our stay in taishan, I hope you can have fun, eat, live at ease, at the same time I hope you in taishan tour will be able to get a big harvest, leave a good memory.

Mount tai, called temple, it is located in eastern shandong province, the eastern side of the great plains of north China, covers an area of 426 square kilometers, the elevation 1545 meters, bearing for 6 minutes east longitude 117 degrees, 36 degrees north latitude 16 points. Majestic mount tai, has a long history and numerous cultural relics, in order to "first five" the reputation of the island at all. Wei tai standing as a national monument in the earth, has attracted worldwide attention.

In 1982, mount tai was listed as the first batch of national key scenic area, under the state council in 1987, UNESCO world natural and cultural heritage, in 1992 named the national tourist resort 40 +. Taishan protection so far better buildings there are 22, a total construction area of more than 140000 square meters. Between the ancient architectural complexes, and 12 Shi Fang 7, 6 stone bridge, stone pavilion, one copper pavilion and 1 steel tower. Taishan sharpening has more than 2200, is known as "Chinas cliff burring museum", here is Chinas earliest stone system burring tai shan qin burring; There are precious, HengFang memorial tablet and jin han dynasty of lady tablet; There is known as "big word" and "zong" of BangShu beiqi the stone valley burring; Have all the plethora of tang dynasty > and double beam tablet in the tang dynasty, etc. Mount tai is fomous trees is various, is known as "the living world natural heritage". Taishan fomous trees more than one hundred, more than one hundred strains, opzoon 6 strains, of which 2100 years ago, 1300 years ago Tang Huai, 500 years ago at people, 5 doctors, come loose and a 600 years ago has been hailed as a national treasure in the bonsai pines "small six dynasties". Mount tai are famous for their grandeur, present a male, strange, risks, show, deep and remote, Mr, kuang, and many other beautiful image, 12 taishan scenic spot with famous mountains, cliff ridge, 78, 18, cave stone 58, valleys of article 12, 56, tam pool waterfall mountain spring 64, is the famous ying tan, the fan cliff, TianZhuFeng, peach blossom valley landscape such as 10 nature; The sunrise, sunset afterglow, Huang Hejin belt, sea of clouds tracts of ten natural wonders.

Taishan sunrise, it is an imaginary world, magical world, is the beauty of pen and ink indescribable sunrise scene. Since the ancient times, numerous poets of taishan sunrise spectacular landscape has a vivid description. Song dynasty ci MeiShengYu "morning RiGuanFeng, yellow sea melting. Bath the wheel light, follow day." Rhyme is especially peoples love, in the morning before dawn, stood RiGuanFeng, lifted up his eyes, and the east, and the morning star fadeout, faint show, a sea of clouds rolling between heaven and earth, slightly hectares, a gleam of dawn through clouds illuminated the east, then by the grey sky become yellow, then orange, purple, red and magnificent sunrise, like waves of the clouds, the sun, composed of series design of colorful, beautiful and colorful, the sun in the sun tingting nana rose from the clouds, the sun, due to the influence of the waves rolling revealing and flickering, disc gently and influenced by peaks and troughs propulsion when jumping up and down, gradually into a round shape, majestic, golden light, qunfeng do dye, the earth is bright.

At sunset the clouds cloud floating in the sky, the afterglow of the setting sun, like a coin golden light through the clouds with the mountain. The sun is like a huge tracts, change from white to yellow, more and more big, the sky like satin brocade, until the sunset sink to the bottom of the cloud, diffused into a piece of red, the sky clouds, mountains like in combustion, day is red, the mountain is red, the cloud is red, the earth also is red. A ribbon, lifted up his eyes, and looked, Huang Hexiang wound its way from the sky, in the backdrop of the sunset, white ribbon of the Yellow River, on the smooth roll, give a person with illusion. "A including stopped here, worn out in the world through the Milky Way". The sun slowly on to the Yellow River, ribbons the Huang Hexiang is tied on the sun, like dancing in the sky to the garnet. A cloud of mount tai is changeable. Attendance after the rain, a lot of actual evapotranspiration, combined with the summer monsoon from the sea to the warm air, cloud fog. Sometimes large cloud to form a long strap on a mountainside, like robes jade belt, and the mountain mountain are fine; Sometimes the dark clouds rolling, a worldshaking streak; Also sometimes baiyun tile, such as the earth spread flocculant, valley pile of snow, and clouds of white clouds, like thousands of tracts, diffuse light over chung, arrangement, like calm as the mighty ocean, and this is the famous "yun tracts.

Brigitte chardonnay baoguang is another wonders of mount tai. "Bao guang" commonly known as "Buddha", and more appear in the azure clouds temple east, west, south gate, god azure clouds temple is located in the jade emperor peak before the bosom, the terrain is relatively dips, cloud and mist is relatively thicker and more stable, in the air behind, according to figures appear in the fog, ultraviolet in formation around the red color ring, shall unripe brightness, color ring appears red, orange, yellow, green, green, blue, violet seven color, sometimes there will be double loop, more beautiful and moving. Visitors standing in front of the tent of fog gestures, aura of shadow dance, also arises spontaneously is immortal fluttered about the feeling of people.

Mount tai in the winter, the temperature in - 20 degrees Celsius, the temperature warmed up, after that the weather is fine continental air down slightly, the southern warm air masses of fog mountain, breeze blowing, floating cloud droplets hit a tree, rock, roof, condense into ice crystals, the layer cascade folds, formed "thousand branch Joan jade", "Wan Shuhua" the rime of wonders. Mount tai and became a world as white as silver, like the dragon palace abode of fairies and immortals, dont have some kind of emotional appeal.

Mount tai in the winter, also very cool rain, down to the ground, an object, rapid forming a hard, smooth and transparent ice, that is "sleet. Whenever the sleet, mountains down trees like ice, the ground spreads rock like mirror, mount tai is turned into ice sculpture YuZhuo "coloured glaze in the world". Sunny after the rain, red sun reflected the climb, the blue sky line xiashan, sparkling, golden light path, full mountain conifers white snow, snow mountains everywhere, good pack Edward Chen north scenery.

Taishan district unique natural environment and long history culture breeding has produced various li shan xiushui and cultural attractions, vividly recorded the historical development of our Chinese nation civilization chapter. Modern archaeological scientific research has revealed in the paleolithic period of 50000 years ago, around mount tai have traces of human activity. A large amount of historical data were recorded taishan area in early stage of matriarchal society has revealed the dawn of civilization. In the 5000 years ago the neolithic age, at the northern foot of mount tai foothill of dawenkou culture, longshan culture, not only affect the shandong, and affects large areas of the middle and lower reaches of the Yellow River. The spring and autumn period and the warring states period of "the state of qilu" is highly developed in the history of Chinese politics, economy, culture, Confucius, mencius is one of the historical and cultural celebrities. History tells us that tai shan area as early as in ancient times has become the important birthplace of Oriental culture, and taishan in the pre-qin period has become Chinas first famous mountains, as five mountains.

Taishan actual altitude is not too high, is inferior to mount heng, huashan in the mountains, only accounted for a third. Compared with the national many mountains are not nearly as well. But why does it become a renowned in the ancient and modern "yue long", "with its unique and exclusive reputation? This is from the geographical environment and the primitive religion of mount tai.

Taishan rise in the east of north China plain, over plains of qilu, wide sea in the east, the west has a long history of the Yellow River, the south has graduated, see, the water of huai, plains, hills and relative elevation 1300 meters, form sharp contrast, thus stands tall on the vision; Making sense and see the mountains small high kuang momentum; Mountains spanning more than 100 kilometers, 426 square kilometers, its basic AnWenGan wide, form large and concentrated massiness, are produced by a "town of d but not shake," the dignity. The so-called "firmly" ", "as heavy as mount tai", it is its natural characteristics in a reflection of peoples physiological and psychological.

Throughout history, people always put mount tai as a tall, beautiful, noble, determination of image, passion to sing. The second century BC, sima qian in his > in wrote: "death, or heavier than mount tai or lighter than a feather". Chairman MAO had cited the words of sima qian teach people, "to die for the people is weightier than mount tai". This spirit of the mount tai is closely linked to the meaning of life, the outlook on life, plays a big role in the education of the peoples.

Six dynasties as the >, qin and han dynasties, the folk legend of pangus (ancient beginning, all things of god) death come to dongyue, left arm of nanyue, right arm as beiyue, sufficient for the west. Pangu corpse head east and dongyue, mount tai is, of course, the five mountains. Apparently according to >, > theory creation myth, reflects the historical background of taishan exclusive mountains.

The east is the place where the sun were to rise up, the ancients that happens is all things change, the beginning of spring. Therefore, the east is the source of life, hope and auspicious symbol. And ancient ancestors and majestic peculiar dongyue often regarded as gods, the gods as object to worship, pray for the good so, mount tai is located in the east - the borne to pull a behemoth has become "by" everything is "auspicious mountain", "home of the gods". Emperor by destiny "son of heaven" more see taishan as national unity and the symbol of power. Thanks to sent the "man", by the grace of also will come to mount tai worship god. Chow, shang Kings east soil at the foot of mount tai, the base to build taishan to qilu; Legend in the qin and han dynasties ago, 72 to the Kings of the taishan god, after emperor qin, qin ii, the emperor, han GuangWuDi its chapter, han emperor, han, sui wendi, the emperor, wu zetian, tang dynasty, tang emperor song zhenzong, the qing emperor kangxi and qianlong heels the ancient emperors to taishan I send offerings, sharpening JiGong. Every emperor with the aid of taishan compared to consolidate his rule, make mount tai an unbounded was lifted to a divine status.

With every emperor I sacrifice, mount tai became the important place of various religious sects activity. As early as the warring states period had Huang Boyang monastery in the mountain, after all previous dynasties famous Taoist celebrities have been preaching on mount tai, built temple built concept. Buddhism since the eastern jin lang lang and create a good buddhist temple began, also growing in mount tai.

Taishan attracted numerous cultural celebrities, generations of poets and painters, dachaoshan usually go there on special trip for them, writing, left a rich cultural products. Confucius, guanzhong, sima qian, zhang heng, zhuge liang, liu yuxis, li bai, du fu, and su dongpo, ouyang xiu, fan zhongyan, wang shizhen, yao nai, guo moruo scrawled JiShu, left a vast adais poems, the visitors from the mountain god worship to sightseeing, the new direction of aesthetic knowledge. By foot ascend the stairs, to the top of mount tai, there are thousands of cliff stone carvings alone, from qin dynasty to qing dynasty, dynasties have extravaganza. The color, style meaning every generation is different, its scale, work, time of continuity, genre and style, exquisite art, construct the clever are world famous mountains of unparalleled scene. Carved ancient high charm contained in deep feeling and wei the majestic mount tai fuses in together, fully embodies the unyielding noble spirit of the Chinese nation.

In taishan in thousands of years of civilization, the working people have created a series of brilliant cultural landscape and the combination of tall, magnificent natural landscape, formed the image of a noble mount tai, mount tai constitute the unique scenery landscape. Humanities landscape layout and creation, is based on the natural landscape, especially the topographic characteristics and the needs of the I, sightseeing, ornamental activity design. The most representative is the route I emperor, and the people dachaoshan pilgrimages. Its main body is to pull tongtian natural landscape, the theme is sealing day zen thought content, the layout form is focused on the artemisia in the land of the mountain, the emperors yi dai to seal day the jade emperor peak form as long as more than 10 kilometers of hell - a triple space axis - heaven on earth. Southwest in city nai river crossing to mountain in artemisia (at taian station of anji) as the "land of the dead"; Taian city for the world; Since north temple lane, along the 6666 level "ladder" to DaiDing "tianfu".

TaiAnCheng is due to the ancient emperors I sacrifice, and the people dachaoshan pilgrimages and sightseeing development. s dai temple are undoubtedly visitors choice of Thai city on the central axis of the main body, the central axis from south of the city gate, extends to the temple, and then into the mountain bends and leads to the "heaven", make not only mountains and cities, on the function and form in architectural space sequence. The sequence according to the mountain worship of another program, runs through a from "people" to "wonderland". Look from the terrain, is by the gentle slope, slope until a steep slope, people from low to high, rising step by step, finally boarded the tianfu like; Look from the scale of construction, it reaches to the sky by human imperial palaces, gradually into the wonderland; Look from the color, red walls Huang Wa always with pines seem to form contrast. Through three mile a flagpole, five miles a memorial arch, a door, two doors (zhongtian gate), three doors (worse), triple rhythm, constituted a day, step by step the spectacular sequence.

Mount tai is the most prominent feature of ancient buildings is the use of geographical environment, it skillfully by natural trend, and with the artificial force to strengthen and beautify the environment. For I ritual activities, the choice of sequence space position, make full use of the tai shan south by gradual steep slope, causes the artistic conception of "ladder". All the streams, people in the valley of the bank of China, is a "closed" natural landscape, the segment is tightly contraction, until DaiDing to open. Prelude to long, contrast is very strong, for "worship" activity, produce environmental induction psychological state, if heaven, breathless. Step into the worse suddenly open, like fairy. Therefore, the geographical environment is the masterpiece of I sacrifice space sequence. Second, the location choice of single or group under construction and the creation of structures, have built across the way portal construction, have a climbing turn with the guidance of building, facing the creek and reward JingJianZhu, mid-levels suspension religious buildings, there are towering mountain of buildings, etc. Thirdly, from the construction of the structure, materials, decoration and garden space as the basic unit of group composition, are able to meet the requirements of terrain environment variable, this pavilion pavilion of building construction, set the cabinet of a cabinet; Need to open fully in the modelling and lighter, need to shrink in space real thick, fully embody the set by scene, due to the condition of construction thought.

Taishan main preserved ancient architecture is the style of the Ming and qing dynasties, it is not only the value of building the painting, sculpture, rocks, trees, become the example of ancient Chinese culture, preserve a huge I sacrifice sequence and a three-dimensional painting recorded history, but also left for us to keep up with the architecture model of natural by its unique artistic image to coordinate and strengthen the natural beauty, to performance and deepen the natural environment. Because of them, to make the natural landscape and human landscape set each other off of the mount tai is unripe brightness, make strict excessively day to taishan go deep into the heart of hundreds of millions of Chinese people, and famous in the world, become a whole a kind of precious heritage.

Mount tai, 3 road since ancient times. It was destroyed in the original east road, the original road naturally became now east road, visitors at taian station after the train, can swim first dai temple, and then from dai temple back door to the temple, walking through zhongtian gate to the worse, or walking to transfer to the cable car to the worse after zhongtian gate, along the Yin again by the azure clouds temple on mount tai is the utmost. If walk road (the original west road), from taian station to get off, can take tour bus along the mountains roads by ying tan, zhulin temple direct zhongtian gate, then to tianmen take the cable car or walk to the worse, until the Yin DaiDing again. If from the road up the hill, from taian station take tour bus to claimed yesterday (taian and jinan border) to the north, along the new monarch round hill road, in the flowers, spring ding-dong of maolin travel to shangri-la in the sunlit cableway station passenger ropeway from here until the northern tip of Yin, really is magic!

My dear friends, my introduction here. As the saying goes: seeing is believing, everybody wants to have a deep knowledge of mount tai, also need according to their own interest, personal into the arms of mount tai, footsteps slowly along the history and culture to visit, to watch carefully.

各位游客：

你们好!非常高兴与大家相距、相知在美丽的乌鲁木齐，这里不但是一片古老的土地，更是我们可爱的故乡。俗话说的好：“有朋自远方来，不亦乐乎”做为地主的我，代表__旅行社和新疆各族兄弟姐妹热烈的欢迎大家来大到美丽的乌鲁木齐，希望大家在这里能够吃的开心，玩的尽兴!

我们的新疆之行已经开始了，首先请容许我向大家自我介绍一下我叫侯蕾是你们这次乌鲁木齐之行的导游旁边是司机胡师傅，在这几天里各位有什么困难和疑问请及时提出，我和胡师傅会尽力解决和安排，同时预祝我们的新疆之行圆满、顺利!

现在大家看到的乌鲁木齐肯定和大家想象的不太一样，的确如此。随着改革开放的不断深入，随着西部大开发的嘹亮号角，往日闭塞落后的丝路重镇，正在经济改革中飞速前进。乌鲁木齐位于亚欧大陆的腹地，为亚洲大陆地理中心，是世界是里海洋最远的城市，他位于天山中断山脉北麓，准葛尔盆地的南端环山带水，水土肥沃。乌鲁木齐河自南向北，从市区穿过，城东北是海拔5445米的博格达雪峰，城南是雄伟壮丽的南天山山脉，城西是充满神话色彩的妖魔山，上空有云即积，积云即雨，城正中的红山，小巧而陡峭，如飞来之物，山顶是耸立着一座青灰色的九级镇龙宝塔，它是乌鲁木齐的标志和象征!

首先大家最感兴趣的是乌鲁木齐的这个名字的由来吧!“乌鲁木齐”是蒙古语意思是“优美的牧场”，在很久以前这里曾是一片水草丰美的地方，这也许就是着美丽地方的由来，但清朝乾隆年间，清朝政府建造新城命名“迪化”市一直沿用到1953年改用乌鲁木齐原称。

在市区中既有现代化的高楼大厦，又有历史悠久的居民巷道;既有穿着时髦前卫的青年也有蒙着神秘面纱的伊斯兰妇女：既有商品琳琅满目的大商场，更有走街穿巷的小推车小地摊。着是一个古老与现代相结合的新兴城市。

其次，乌鲁木齐的历史可谓久远，20__多年前，这里曾是游牧民族声息之地。公元1世纪以后，汉朝政府派遣田卒在此屯耕。隋朝时，这里设立了最早的贸易互市。在后来的唐朝，明朝时期，都不断地对这里进行开发和建设，越来越具规模，为形成一个集中统一的城市打下了基础。到了清朝乾隆年间，在乌鲁木齐河以东修建了土城，作为驻军营地，这就是乌鲁木齐的雏形。在之后的五年，又在北侧建筑新城命名“迪化”市一直沿用到1953年因有“启迪教化”之意改用乌鲁木齐原称一直到今天。短短的弹指一挥间，乌鲁木齐就发展到了今天的的规模!

今天的乌鲁木齐，环境优美，交通便利，物产丰富，民族众多。干净而有整齐的街道四通八达，到处可见绿树成荫，美丽的红山公园，古迹众多的人民公园，热闹有趣的动物圆，都为这个城市增添了无尽的活力和情趣。乌鲁木齐是连接内地，通向中亚的交通枢纽，是欧亚大陆桥的桥头堡，同时，乌鲁木齐机场也是我五大门户机场之一，具有疆内、国内、国际航线近百余条。从这里出发，可以到伊斯坦布尔，阿拉木图，比什凯克，莫斯科，巴基斯坦等中亚地区，直飞香港的.航线也已正式通航。30年前，新疆还没有铁路，短短的几十年来，已建成了以乌鲁木齐为中心发达的铁路线网络，这其中就有战略意义非常重大的兰新铁路，是新疆最早肩负着通向内地货物、客运任务的一条铁路线。还有东起连云港、西至荷兰鹿特丹港的有一条国际铁路干线，由于他横跨亚、欧两大陆，故有亚欧第二大陆桥之称，而乌鲁木齐在这欧亚大陆桥上所扮演的角色则是不言而逾的。以通过乌鲁木齐的216，217，312，314等国道，成为公路运输中的枢纽。

走在乌鲁木齐的大街小巷，到处都可以看到自由市场，那充满神秘色彩的雪莲花、绚丽多彩的艾得来丝绸，做工精美的英吉沙小刀，全手工制作的地毯、挂毯以及令人垂帘三尺的烤羊肉串，更有那晶莹温润的羊脂玉雕，无不深深的吸引着来自全世界的各地朋友，留恋忘返于这花花绿绿的世界。作为古丝绸之路的重镇，著名的货物集散地物产丰富的乌鲁木齐一定让你乘兴而来，满意而归。好了希望大家在乌鲁木齐玩的开心，玩的充实，谢谢大家!

浙江2020年度南湖景区游客满意度调查报告

一、游客满意度总体情况

XX年度本景区游客满意度综合指数为77.38，在9个景区中排名第6位。从各旅游要素来看，游客满意度较高的旅游要素是住宿、购物和景区环境;满意度相对较低的旅游要素是餐饮和文化娱乐。

从游客满意度评价较低的因素来看：(1)旅游餐饮的主要问题是餐饮价格不合理、卫生状况差、工作人员服务态度差、菜品缺乏地方特色、就餐环境差;(2)旅游住宿的主要问题是住宿性价比低、上网服务不完善、住宿环境不安静、客房卫生状况差、安保措施不完善;(3)旅游购物的主要问题是商品价格不合理、商品缺乏地方特色、购物和退货的自由度低、工作人员服务态度差等方面;(4)旅游文化娱乐的主要问题是娱乐活动内容单调、娱乐活动品位低、娱乐活动场所卫生状况差等方面;(5)景区环境的主要问题是门票价格不合理、景区吸引力不强、餐饮质量差等方面。

二、影响因素分析

(一)旅游餐饮影响因素分析

游客对本景区旅游餐饮方面反映比较集中的问题主要是餐饮价格不合理、卫生状况差、工作人员服务态度差、菜品缺乏地方特色、就餐环境差。

(二) 旅游住宿影响因素分析

游客对本景区旅游住宿方面反映比较集中的问题主要是住宿性价比低、上网服务不完善、住宿环境不安静、客房卫生状况差、安保措施不完善。

(三)旅游购物影响因素分析

游客对旅游购物方面反映比较集中的问题主要是商品价格不合理、商品缺乏地方特色、购物和退货的自由度低、工作人员服务态度差等方面。

(四)旅游文化娱乐影响因素分析

游客对本景区旅游文化娱乐方面反映比较集中的问题主要是娱乐活动内容单调、娱乐活动品位低、娱乐活动场所卫生状况差等方面。

(五)景区环境影响因素分析

游客对景区环境反映比较集中的问题是门票价格不合理、景区吸引力不强、餐饮质量差等方面。

甲方：____________旅游局

乙方：__________________

为发展__________旅游，开拓客源市场，本着互惠互利的原则，经甲乙双方协商，签订___________景区门票优惠协议。

一、甲方对乙方给予___________景区门票打折的购票待遇。旺季(3月1日至10月底)门票6折优惠，淡季(11月1日至次年2月底)门票5折优惠。

二、甲方对乙方老年团、学生团等特殊团队给予减免：凭本人有效证件，老年人、在校学生按四折折扣，并在此基础上再按七折计算购票;伤残军人、现役军人、70岁以上老人门票全免。乙方享受甲方搞活动时的门票优惠待遇。

三、甲方在一年内对乙方给予促销补助，1000人以内部分每人补助1元，1000人以上部分每人补助2元，按未折扣前购票人次计算，合同期满一次性清算。

四、乙方负有积极促销推介___________景区的义务和责任。甲方在兑付促销补助时，乙方应提供促销宣传资料。

五、乙方在购票时应提供传真或介绍信、通知单，以便甲方计售票和备案。

六、乙方须与甲方签订景区门票优惠协议，方可享受本协议规定的折扣和补助。

七、本协议在有效期内，如遇门票价格政策性调整，门票折扣及补助办法不变。甲方在调整门票价格一个月前通知乙方。

八、本协议有效期一年，自______年______月______日至______年______月______日。

九、本协议未尽事宜，双方协商解决。

十、本协议一式两份，甲乙双方各执一份。

甲方：________旅游局(公章) 乙方： ____________(公章)

法人代表：__________(签字) 法人代表：_________(签字)

电话：______________________ 电话：_____________________

传真：______________________ 传真：_____________________

签字日期：__________________ 签字日期：_________________

旅游业是世界公认的朝阳产业，我县第八次党代会明确提出实施“三县并举”战略，其中旅游产业担当强县富民利器之一，发展好旅游业也是历届县委县政府工作的重中之重。经过多年的努力，我县举全县之力用二年时间成功创建了“中国乡之窗”和“云中”二个国家级4A旅游景区，开创了我县拥有高等级旅游景区的新纪元，对促进民族县域旅游经济的发展，加快新农村建设有着极其重要的意义。大家都清楚，我县的两个4A景区的环境卫生、资源保护、形象维护、运营工作，还只是低规范、低标准化。游览项目方面还是比较单调，大均景区除了常年化婚俗表演外，能够提供旅客自娱自乐的自选项目基本没有，满足不了不同季节、不同层次游客的需求。在购物方面，虽然有一些旅游商店，但商品比较单一，没有较全面体现的特色。在经营管理方面，依照老办法的多，特别是承包经营后，后续投入不足，表演水平不高，满足不了游客的游玩需求。因此，在取得4A牌子后如何继续深化建设，提升服务，是我们急需要考虑的问题。

一、多选精品旅游项目，助游客体验族风情

景区的概念是全面的，它包括“吃、住、行、游、购、娱”六大要素，在完善表演节目的同时，要加大开发夜游项目、自选项目、举办景区节庆活动等。让游客进的来，住得安心，玩得开心，购得满意，才能把游客的钱掏出来。

大均景区目前主要有族婚俗表演、大均漂流、水上乐园、晚会活动(包括夏季的洗井泼水节、山火神节、对歌节)、家大菜(餐馆)等。如：大均的表演厅就没有发挥正常的作用，建议实行定期的表演，白天上午9：00—10：00，下午2：30—3：30，晚上7：00—8：00作为定期表演。这样，即增加了表演项目又增加散客的观赏度。在景区要增设抢猪、花鼓戏等有一定文化底蕴的精品表演项目，让游客参与互动，提高游客的兴趣。同时，对景区工作人员，特别是表演人员要加强接待礼仪、表演基本功等方面的知识培训，逐步提高服务能力和水平。景区内的每一位工作人员要学会常用语，教会每位游客记住1--3句语，增加游客的记忆度。

二、建立管理长效机制，使村景发展和谐共赢

景区管理的各种长效机制应当包括景区全方位立体管理机制，景区管理问题及各类突发事件协调组织和协调机制。

大均、两个景区都是村景合一，村景合一的特点是不便管理，易产生矛盾。如大均景区的入口处就是村民的正常通道，景村不分对景区的管理会增加很多的难度。避免景区游客“逃票”是景区入口管理的重点，设卡的主要目的也是要解决这个“逃票”问题。云中景区是由云中省级风景名胜区管委会负责管理，管委会一套人马二块牌子，既是乡党委、政府，又是景区的管理人，的风景与村庄是大体分开的，景区的入口和大门没有像大均那样尖锐的矛盾，但雪花漈的流水问题一直没有与水电站方面达成妥善协议，造成不少游客站在雪花漈只能看到雪花漈的眼泪!景区的服务设施不够足，人气不够旺，没有人气就没有未来。

所以运营和管理问题需要研究并得以解决。景区管理问题及各类突发事件协调与解决，应当是政府、行业管理部门、业主单位、景区、村民代表、农家乐经营户代表各有一定份额的人员组成。在协调机制上，政府牵头，行业管理部门主力，以景区的生存和发展为中心，全面协调各方利益，不偏不倚，完满和谐，如考量大均景区入口设计存在的不够合理成分，要考虑业主单位的利益、也要充分体现村民和农家乐的权利，恰当的设计景区停车场和游客中心以及游客入口处，是景区管理科学顺畅的充分而必要的条件。的电站发电和游客观赏美景也如此。景区的管理机制无需多言，应该抓窗口，树形象，这是景区全面提升服务水平的工作重点。景区管理开发必须着力于“一切为了游客、为了游客的一切”的服务宗旨，各项规章制度，落实到位，责任到人。做到事事有回音、件件有着落。要强化员工责任意识，培养员工优质服务意识，通过提高基层员工工作的能力和水平促进管理上台阶。

三、树立人性服务理念，为景区塑造一流环境

景区的文明程度在一定意义上代表了一个地方的文明程度。建设一个文明的、人性化的景区是每个景区都追求的目标。将“游客满意”作为景区发展的灵魂，为游客营造一个环境优美、生态良好、文明和谐的场所。景区要把游客视为上帝，通过开设网站留言板和电子信箱、意见箱、热线电话、咨询台、座谈会、问卷调查等多种形式面向社会征求管理意见和建议，最大限度调动广大游客的参与热情，邀请游客共同参与谋划景区发展的美好前景。为能够在第一时间收集游客对景区建设、服务、管理等工作中存在问题的意见和建议，景区管理单位还可以特别设立公开接待日，实行随时接听和电话预约相结合的方式解答游客和群众的咨询和意见建议。在卫生环境方面，景区不仅要给游客提供一个体验、休闲、游览的功能平台，更要给游客提供优美的环境，让游客在轻松、自在的氛围中享受大自然、体验乡独特的魅力。为此，在增加管理清扫人员的同时，还要积极探索与有关村庄、学校建立卫生保洁联合机制，进行几方定期组织共同参与的卫生大清扫活动。激活共管机制，有效清除景区卫生管理中的“盲区”和“死角”。

四、加大旅游宣传力度，让乡声誉内外扬名

旅游景区只是乡的美丽缩影，特别是我们的景区升级为4A景区之后，更有利于扩大的知名度，吸引更多的游客来观光旅游，因此打造成功的景区是助“自然生态”、“族文化”金名片闪闪发光的捷径。一个成功的景区除了自身硬的设施条件外，主要是靠宣传来提高景区的知晓度。宣传必须内外结合，县内主要依靠电视台、广告牌、标志性建筑等。县外要每年组织人员到客源地促销外，同时应积极参加旅交会、展销会等多形式多手段的促销，不断扩大客源市场，保障景区人气长盛不衰，促进我县旅游业进一步做大做强。

上半年景区导游工作总结范文

时间过的真快，又是岁末了，作为导游员的我似乎还没能回味过来这一年的滋味，适应这季节的变化，但是，时间不等人，日月老人将要给xx年画上句号了。我所从事导游工作，又经历了一个年头了，我喜欢这个工作，不论苦辣酸甜，我总是一个“乐”字。

在导游年审培训的会议室里，原省旅游协会副会长刘祖翼现场为我们授课，他从旅游与文化的融合、芜湖旅游的发展前景和导游人员的素质要求等方面进行了精彩讲解!

导游是旅游业不可缺少的组成部分，它是旅游业的灵魂，是旅行社的支柱。某种意义上来说，导游人员是一个地区形象的体现，也是了解一个城市的窗口。 导游是什么?用原省旅游协会副会长刘祖翼的话来说，导游的言谈举止、素质修养不仅直接反映出一个城市精神文明的素质修养，而且也折射出一个城市旅游行业的品质建设。半城山半城水是芜湖的一道美丽风景线，而导游是向中外游客传达城市形象的使者，是一个城市的名片。“一名真正的导游员，就是一个城市的形象大使。我们希望可以借助各种大赛和培训，发现和培养出更多的优秀导游人才，进一步提升导游素质，推进芜湖旅行社行业品质建设，推动旅行社行业转型升级，使之成为中国优秀城市——芜湖一张亮丽的城市名片。 同时呢，他也说由于媒体长期以来对个别导游出现不规范行为的报道过于频繁，对旅游行业造成了较大的负面影响，从而使旅客积累起对导游的不信任感。导游队伍到自身形象的重要性，要自立、自强、自爱、自信。媒体的监督是一件好事情，相信随着市场的规范，企业的成熟，导游的形象也会逐步得到认可。同时，社会和旅游企业也要逐渐提高对导游的认识，因为导游是人才、是生产力、是效益。只有吸引优秀人才的加入旅游行业才能实现可持续发展。中国已经是一个旅游大国，将要成为旅游强国，中国导游将成为一个高尚的职业，这不是因为导游收入多，而是因为导游的阅历和学识高，因此即要保证导游的权利和利益，

同时也要对导游的责任提出要求。

市旅游局助理调研员郑金兰同时也出席了开班仪式并且讲话。针对现行的导游培训内容方法单一、管理滞后不能适应新形势下旅游业发展的实际，她对今后的导游培训工作提出明确的要求。一是改革现行的导游培训方法，更新培训内容，提高培训质量，使导游培训工作更加规范化、制度化。通过不断加强对导游人员的职业道德、职业纪律教育和规范的培训考核，提高导游人员的思想素质和职业道德水平。二是重视导游人员的日常培训。旅行社应充分利用淡季对本单位导游人员进行集中培训，建立本单位导游人员日常培训档案，并在年终将本年度开展导游人员日常培训情况，包括培训时间、培训形式、培训内容、参加人数、考核情况上报市旅游局，作为导游年审和旅行社考核重要指标。三是导游人员要加强自身建设，平时要注重学习，以自学为主，注意理论联系实际，加强自身修养，要珍惜每一次的培训。

从懵懂到认知，掐指一算做兼职导游已有3年时间了，其间有酸也有甜。曾经试图放弃，却有千般理由选择继续。“导游”这个词曾经给了我很多兴奋的联想：带着来自五湖四海的朋友穿梭在神州大地!古老的皇城;美丽的西双版纳;神秘的原始森林„„在那些另人向往的地方与客人们一起放声歌唱!细细去品位，去遐想，去感受这些可能让人终身难忘的时刻!

尽管这些并未全部实现!尽管工作当中遇到很多困难!但它却丝毫不影响我对导游工作的热诚!

通过这次导游年审培训让我学习到了怎样处置问题，面临问题时要临危不乱，以下是我的大致小结：

1、熟习线路：团前准备一定要充分，线路熟记于心，多讨教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才干万无一失。

2、效劳工作要热心，认真：特别是旺季，一定要提示旅游留意事项，方可做到防患于已然，有时一句话就能带来意想不到的效果，如旅游安全问题，旅游留意要守时等等，主要防止问题呈现的时分游客产生心情上的不满。导游若在事前有个铺垫，效果就会好很多。

3、留意和谐工作，布置好游客的同时，也要妥善处置好客人，司机，地陪旅游社和景区的关系。

4、导游要以不变应万变，呈现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就必定了你必需在客人面前临危不乱，及时果断的处置问题，如发作不测情况也要学会晤机行事来妥善处置。

5、书到用时方恨少，导游所知道的学问必需普遍，因此要不时的学习，给自己充电。每次带团回来也要及时的总结经历，积聚阅历。

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